51 to 75 of 77 Customer Service Jobs in the West Midlands

family run Business based in the Stoke on Trent area. We are looking for a new person to join our Team helping with sales, customer services, admin, customer contact and developing existing customer with new sales/upgrades. Duties and responsibilities: Answering questions from prospective customers about … online/telephone purchase process Tracking orders and investigating shipping delays for customers waiting on products Processing returns Processing customer sales Updating customer records Making follow-up contact to check on customer satisfaction Processing invoices/Taking payments Liaising with engineering department and customers. A high standard ...

selling points and benefits. Cross-sell software and website solutions to existing clients. Research the market and feed back opportunities to Sales and Marketing. Customer Service: Build strong, trusted client relationships. Understand client needs to provide tailored solutions. Listen and respond to objections, ensuring a positive customer ...

field-based, with occasional travel across the UK and opportunities to travel overseas. The role is responsible for delivering high-quality technical support and customer service, ensuring maintenance, installation, and minor works are completed efficiently and in compliance with health and safety standards. The position requires strong technical … knowledge, problem-solving skills, and the ability to manage customer relationships effectively. Full system training is provided, so if you have a background in electrical, electronic or security engineering, we’ll help you build the specialist knowledge you need. Person specification Essential Skills, Experience, Qualifications, Memberships & Licences A recognised ...

Policy Processing online and paper applications efficiently in line with departmental KPIs Assessing applications against eligibility criteria prior to approval Liaising with equipment and service providers regarding orders and delivery Keeping comprehensive and accurate records in relation to your role and in accordance with policies and procedures Maintain confidentiality … National Minimum Wage, with a planned increase in April Enhanced holiday entitlement starting at 27 days and increasing to 33 with length of service Free on-site parking Christmas shut down Workplace pension scheme Opportunities for training and development Support with professional CPD Opportunities for volunteering Occupational sick ...

networking, and managed services to schools, businesses, and home users across Herefordshire and beyond for over 30 years. They pride themselves on theirhands-on, customer-focused approach, delivering reliable solutions that make technology simple and effective for everyone. If youre a tech enthusiast who enjoys problem-solving, learning … Skills, Qualities, and Knowledge: A genuine passion for technology you might enjoy building PCs, tinkering with hardware, or solving tech problems. Strong communication and customer service skills. Enthusiastic, proactive, and eager to learn new systems and technologies. A logical thinker with a problem-solving mindset. A Grade ...

experienced IT Account Manager to join now and one more in the spring of 2026 This is an excellent opportunity for a motivated, customer-focused IT sales professional to work alongside a dynamic, friendly, and highly capable IT support team, managing and growing existing client accounts. Key Responsibilities Account … Looking For A proactive self-starter with ambition and drive A consultative salesperson with a "can-do" attitude Someone passionate about delivering outstanding customer service Benefits Competitive base salary + commission & bonuses Company pension scheme Additional holiday for your birthday Company social events Modern office in a town ...

developing a career in IT support Any relevant IT qualifications or certifications would be beneficial The ideal candidate will bring a proactive attitude, strong customer service skills, and enjoy working in a collaborative environment where technology directly supports education. Why join? Excellent entry point into an IT support ...

from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit … goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital ...

role where you’ll nurture existing clients, respond to warm enquiries, and help customers find the right solutions. If you're motivated by great service, building trust, and earning strong commission without the hard sell, this could be the perfect next step. What you’ll be doing: Managing … developing a portfolio of European clients, primarily through inbound enquiries and warm outreach. Responding quickly to customer requests, providing quotes, product information, and delivery updates. Identifying opportunities to up-sell, cross-sell, and expand accounts. Following up on leads generated by marketing campaigns, exhibitions, and digital activity. Supporting field ...

Full Job Spec Provided for Suitable Applications: Essential experience: Experience with NetSuite development, such as SuiteScript,SuiteBundler, and SuiteFlow. Excellent technical background Experience with customer service and IT support. Impeccable communication skills. Highly organised, able to thrive in a busy agency environment without being micromanaged. Desirable: PHP development ...

your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

+ Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service click apply for full job details ...

technology sector (essential) Negotiation experience with vendors, suppliers or distributors (essential) Background in buying, purchasing, procurement, or commercial support Strong customer service skills and the ability to work quickly under pressure Confidence using data to make informed decisions Good organisation and attention to detail Willingness to work ...

+ Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN, Wi-Fi, Collaboration ...

break, this IT Support Technician vacancy offers the perfect platform to launch your career. Or you may love IT and have been in a customer services role. What You'll Be Doing Forget being stuck on the phone all day. Our support is managed via email and face … guaranteed: As the company expands across Europe, your role will too. Whether you eventually want to move into Infrastructure Development, 2nd Line Support, or Service Management, they will provide the roadmap to get you there. Supportive Culture: They are ambitious and professional, but also friendly and collaborative. They look ...

make an application. They provide a multi-carrier solution to small and large businesses alike, providing a single point of contact and a simple Customer focused delivery solution. They provide accurate and up to date tracking of all parcels, manage all questions and queries and seamlessly handle claims … with customers. The role of an Account Manager is field based looking after customers based in the Midlands. The expectation is to visit the customer base 2/3 days on the road: they can use our clients offices or their home, so it's home and field based. ...

established clients recruit an experienced Quotations & Technical Support Coordinator to join their ever-expanding team. Responsibilities of the Quotations & Technical Support: Interpret customer enquiries and produce accurate, timely, and competitive quotations using Salesforce and there in - house quotation tools. Learn and apply pricing structures and strategies for both large … range to confidently propose the best solutions. Handle inbound calls and email enquiries related to quotations and product support. Collaborate with external sales, CAD, Customer Services, and other departments to deliver a seamless customer experience. Requirements of the Quotations & Technical Support Coordinator: Proactive learner with enthusiasm for technical ...

exciting Acute Hospital environment. Providing both hardware and software support for users of Information and Communications Technology (ICT) whilst maintaining excellent levels of customer service. The successful applicant will work within the Second Line team in the ICT department. Please note that the interview will take place on 31st … hours of 0730 to 1800 Monday to Friday, with 30 minutes for lunch, although flexibility will be required to ensure the needs of the service are met. The post holder will be based at University Hospital, Coventry. Provide desktop support to a large corporate computer systems estate comprising over ...

flexible Software Engineer who is energized by on-site customer ICT support? Position As an In Plant Software Engineer the most important part of your role is to provide service to our customer in accordance with the SLA’S. Together with your colleagues you provide flexible support … customer. You’ll be dealing directly with on-site support, service, telephone helpdesk and troubleshooting. In this position you are responsible for the on-site support and continuous improvement for the RoboPharma Central Filling site in Stoke-on-Trent. You’ll be reporting weekly and monthly to the Service ...

enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective … special testing of chambers, including research and development profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist ...

implementations and ensure quality standards are met. Troubleshoot issues and ensure that project plans are running to the required timelines and within budget. Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales, and support) on a range of pre-sales … English (additional European languages such as French, German, or Swedish are a strong plus), with the ability to deliver the highest level of customer service. Experience in software implementation, technical consulting, or client-facing technical support is preferred but not mandatory. Familiarity with e-invoicing, ERP systems, or compliance ...

Postcodes Salary: Up to £31,000 per annum We are currently seeking an experienced Break/Fix Printer Engineer to join our technical service team covering the Sheffield, Barnsley and Doncaster areas (S & DN postcodes). This is a field-based role focused on the diagnosis, repair and maintenance … printers and multifunction devices within customer environments. This position would suit a skilled engineer with strong fault-finding ability who is confident working independently and delivering high levels of customer service. Key Responsibilities Attend customer sites to diagnose and repair printers and multifunctional devices Carry out break ...

Location: Birmingham Salary: £35,000 – £37,000 DOE + Benefits Hours: 37.5 hours per week The Service Desk Team Lead role: My client is looking for a Service Desk Team Lead to help deliver outstanding service to their customers. Assist with operational Service Desk cover during … busy periods. Identifying and reporting escalations and major client issues Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a small team of Service Desk Technicians. Skills and Experience: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. ...

products and reviewing existing product performance. Develop and maintain effective methods of storing and analysing relevant market information. System Data maintenance - maintain and mange customer price files within the system. Including promotions and pricing adjustments. Support the whole of the Commercial Department and offer cover for all areas when … needed. Work collaboratively with a variety of stakeholders and other departments including but not limited to product development, marketing, purchasing and customer services. Support, where required with projects within the organisation to support the overall business strategy. Benefits of working as a Commercial Analyst: 23 days annual leave + ...