51 to 75 of 127 Customer Service Jobs in the West Midlands

Clinical Specialists and Territory Managers with sales support, remote care, device management, regional training, and troubleshooting. Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives. Provide technical and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving … overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to work collaboratively in a fast-paced, dynamic environment. Randstad Business Support is acting as an Employment Business in More ❯

Clinical Specialists and Territory Managers with sales support, remote care, device management, regional training, and troubleshooting. Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives. Provide technical and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving … overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to work collaboratively in a fast-paced, dynamic environment. Randstad Business Support is acting as an Employment Business in More ❯

target prospects and existing customers for new business cross-sell and up-sell opportunities. Position our clients services and solutions to prospects and customers using a consultative approach Manage customer accounts giving high levels of customer service Understand our clients value proposition, how it fits in the market place and communicate it to customers and prospects. Create More ❯

the continuous improvement of the platform. As a key platform to managing students internally, the role plays a major part in enabling teams to deliver the highest level of customer service and student experience possible. Major Challenges Enabling internal teams to deliver a high quality, consistent student experience. Stable development of the Salesforce platform using APEX, VisualForce Workflows … Skills, Experience and Qualifications At least 4-6 years of experience in CRM domain and 3+ years of experience in Salesforce implementations with sound knowledge on Salesforce Sales cloud, Service and community Cloud. Fluent in Apex Code such as triggers, classes, test methods; Lightning Web Components (LWC), Aura components, Visualforce, SOQL,SOSL and other relevant technologies on the Salesforce … verbal, with the ability to communicate technical concepts to non-technical stakeholders. Experience defining and delivering enterprise applications on the Salesforce platform. Ability to understand and be responsive to customer needs and to advocate for customer success Experience defining and delivering enterprise. Certifications: Salesforce Platform Developer I and preferably Salesforce Platform Developer II If this is you and More ❯

ensure the highest quality of design and to innovate new solutions where necessary. Design Lead - What you'll do: Produce comprehensive Wireless Telecoms Infrastructure design solutions that meet the customer's requirements. Ensure high quality designs that meet compliance and standards, and promotes a right first time approach. Rectify technical design issues that may prevent progress on individual wireless … telecoms infrastructure sites/projects. Provide reliable guidance and advice on design solutions to other members of the Design team, other adjacent internal teams, the customer and external suppliers. Support the Design team with complex site solutions and escalations. Implement best practices, compliance and industry standards in Wireless Telecoms Infrastructure site design. Keep up to date with new or … of your own design work and activities. This Design Lead role also requires you to knowledge share, and always keep an open mind to continuous improvement, whilst maintaining good customer service - these are the traits we also look for. Design Lead - Key requirements: Experience as a site Designer for Mobile Telecoms/Mobile Network Operators - site Design experience More ❯

launch of SDS Plus, a ground-breaking SaaS solution. With a turnover of c.£40m and a head office in Tamworth, Crown SDS has earned an enviable reputation for customer service excellence and software innovation.Partnering with the UKs best-loved brands in retail, manufacturing and supply chain logistics, t he launch of SDS Plus has been a natural … desk and field-based applications. Providing unparalleled levels of visibility and control, it enables businesses to connect related workflows so teams can deliver stronger and more consistent levels of service, compliance and productivity.With a successful soft-launch already under our belt, and a bigger market push planned for 2026, this is an amazing time to join the business. Purpose … be fuelled by your organised and efficient ways of working.Youll manage all aspects of the new business development process, approaching new prospects and responding to new enquiries, delivering impactful customer presentations, maintaining CRM notes and proactively driving performance improvements. This is a full time office-based role, requiring the flexibility to attend customer meetings, operational sites visits and More ❯

we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like … of Microsoft Operating Systems Strong understanding and experience of laptop and desktop hardware maintenance Knowledge of Lenovo and Dell hardware Knowledge of ITIL methodology in an operations environment Exceptional customer service skills Experience of working in a similar role Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple More ❯

other Ethical We represent our members professionally We make a positive contribution to the community We act with integrity Responsive We are open to change We respond positively to customer feedback We maximise opportunities Job Purpose The Digital & CRM Systems Officer plays a key role in maintaining and developing the organisation's ReadyMembership CRM system, ensuring accurate data, efficient … detailed spreadsheets Knowledge, Skills and Abilities Highly competent use of IT, particularly excel Commitment to achieving the Chambers' vision Able to contribute positively to the Chambers' BETTER Values Outstanding customer service and relationship building skills Professional and friendly approach Time management, able to prioritise and achieve deadlines Excellent verbal and written communication skills Problem solving skills – able to … have established a club specifically for fledgling businesses to help them get established and lead into membership of the Chambers. Trade – we encourage international trade through our export documentation service as well as supporting local trading through exhibitions, events and lobbying for local procurement opportunities. We have launched a specific international trade membership offer. Training – we have a comprehensive More ❯

user accounts, passwords, and security groups (Active Directory, Microsoft 365) Log support actions and contribute to knowledge base Assist with hardware/software setup and deployment Provide professional, friendly customer service Training Opportunity to progress to full-time employment for the right individual. Apprenticeship Standard Information communications technician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week … We are John Finch Computers Ltd! Based in Hereford we deliver expert IT support, cybersecurity and software solutions to businesses, schools, and charities. Trusted for reliability, innovation, and friendly service, we help our clients thrive with technology. More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

core values. Maintaining accurate client information within the CRM database. Recording call details and sales information for future reference. Experience: Proven track record in telesales or similar sales/customer service roles. Exceptional verbal and written communication skills. Ability to quickly grasp product/service knowledge and articulate it to prospects. Meticulous attention to detail. Strong organisational … skills with the ability to prioritise tasks effectively. A passion for delivering outstanding customer service. Innovative mindset with a willingness to contribute ideas. Goal-oriented and hardworking. Rewards and Benefits: Perks : Enhanced maternity and paternity 25 days holiday + bank holiday Death in Service Flexible working arrangements. Comprehensive benefits package. Opportunities for career advancement. Option to purchase additional … holiday days. This role presents an exciting opportunity to be part of a growth journey and contribute to expanding service offerings Sound good? If you're ready to take on a rewarding challenge in a supportive environment, please contact Jack at Four Squared Recruitment on (url removed) or (phone number removed More ❯

systems to ensure 100% quality Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times Perform any additional duties assigned More ❯

system upgrades, installations, and maintenance. Contribute to project workstreams by helping gather requirements, testing systems, and preparing documentation. Help maintain IT records, asset registers, and project documentation. Provide excellent customer service and communicate clearly with colleagues at all levels. Ensure compliance with company policies, data protection, and cybersecurity best practices. What You’ll Learn Practical IT skills including … and developing. However, the ideal candidate will have: A genuine interest in IT and technology. Good problem-solving skills and a willingness to learn. Strong communication skills with a customer-focused approach. Ability to work as part of a team and take initiative when needed. Basic knowledge of Microsoft Office 365 and IT equipment is desirable but not essential. … and 4pm. Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Sunday, 9th November 2025 Start Date Monday, 1st December 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Initiative Qualifications English GCSE, grade 4 (C) (Essential) Maths GCSE, grade 4 (C) (Essential) About the Employer REINFORCEMENT SOLUTIONS LIMITED A leading More ❯

area of responsibility are tested thoroughly. This also includes overseeing the design, planning, configuration testing and implementation phase are documented, robust and accessible to meet the requirements of the service, as well as ensuring robust contingency plan is in place for continuity of internally developed systems. Main duties of the job The role will provide the expertise in software … support delivery of trust business objectives. To provide leadership in the operational management, implementation, maintenance of software development and integration projects assisting in the provision of continuous and acceptable service to users, To lead the team tasks as well as co-ordinate project resource, develop training programmes, recruitment, disciplinary and appraisal processes as required. To be the Trust expert … responsibility and is accountable for delivering to their agree objectives. oConsistently professional, collaborative, and compassionate in their approach. oWorks with patients and people at the fore - operates to a customer service ethos. oActs to support and enable effective teamwork. oDelivers work of consistent and predictable high quality oThere is a frequent requirement for prolonged concentration when facilitating. oEmotional More ❯

recruiting for a Technical Support Engineer to join the Technology & Change Team in Walsall. The successful candidate will have experience working in a fast paced, collaborative environment delivering excellent Customer service. This role will be 100% office based so you can be on hand to support our colleagues with their technical issues. There will also be occasional travel to … to support there when required. The primary purpose of the Technical Support Engineer (TSE) is to work as a cohesive unit to assist users across HML to resolve Incidents, Service Requests and enquiries for hardware, software and access. Our users are split between home, the office and in the case of our Engineers, the field. Taking direction from the … Head of IT Service Management, The TSE team will work closely with the wider technical team where there are shared responsibilities, opportunities for efficiency or points of technical escalation. General workload will be made up of supporting the 1st line Internal IT team, 2nd line support, with all team members required to work across the spectrum of support provided More ❯

providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,400 people across Europe and North … seeking a dedicated Senior Night Shift Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver … driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently. Arrange European and domestic travel, including flights, car rentals, and hotels. More ❯

Expenses and Benefits Administrator Carbon60 is looking to recruit an Expenses and Benefits Administrator to work for a leading Specialised Industrial Service Provider based in Oldbury . ROLE : Expenses and Benefits Administrator PAY RATE: £27,000/annum - £29,000/annum £12.98/hour - £13.94/hour, no overtime opportunities available JOB TYPE : 6 Months contract (Possible extension … and processing of expenses and fleet enquiries and queries. Assist with expenses and benefit initiatives to enhance employee wellbeing and engagement. Collaborate with external partners and vendors to support service provision and maintenance of quality standards. Ensure accurate and up-to-date records and reporting to track, manage and monitor the service provision. KPI's for the role … Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong organisational and time-management skills. Strong problem-solving ability High level of attention to detail and strong organisational skills. Strong customer service approach to internal customers and colleagues to resolve queries and provide support as requested. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment More ❯

in GCSE Mathematics & Grade 5 in GCSE English. You don't need to be an expert - just curious, motivated, and great with people. If you've worked in customer service (like retail or hospitality) and enjoy solving problems, you'll fit right in. Salary, Hours&Benefits: £14,722.50 - £17,000 (depending on experience) Monday - Friday, 9:00am More ❯

agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This is more than a technical role it is an opportunity to shape how organisations work! You will be at the forefront of designing and implementing … be part of a fast-evolving digital team shaping the future of workplace services. Opportunities for growth, learning, and cross-functional collaboration. A flexible working environment balancing on-site customer projects with remote working from an Apogee office. A culture built on Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility . SKILLS AND EXPERIENCE REQUIRED We are looking for … plus. Strong problem-solving skills, attention to detail, and the ability to translate business needs into effective solutions. A passion for excellence, integrity, and inclusivity embodying our values of Customer First, Accountability, Operational Excellence, and We Win Externally . BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity More ❯

across a broad range of technologies and services. You’ll be supporting our business customers across multiple services including Ethernet, broadband, voice (VoIP and PSTN), security, and hosting. Our customer base ranges from small sole traders to large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What … our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required This is an excellent opportunity to broaden your technical experience in a supportive environment, working with a wide array of technologies and clients. Essential skills: Fortinet … broadband technologies Networking fundamentals - LAN/WAN, routers, switches, firewalls. Strong knowledge of IP protocols at packet level. Self-motivated, able to effectively manage time, and work independently. Excellent customer service skills. Strong verbal and written communication skills. DNS records Desirable skills: Experience with juniper equipment/MPLS Familiarity with broadworks VoIP phone services Vmware experience Knowledge of More ❯

from design and development through to delivery and support. The position involves working on both existing systems and new projects, offering the opportunity to directly influence product development and customer experience. Key Responsibilities Design, develop, and deliver high-quality software solutions Support and maintain existing systems, implementing fixes and enhancements Work with legacy technologies (.NET, SQL, C#/VB … Visual Studio) and modern frameworks (React, APIs, front-end technologies) Collaborate with cross-functional teams including Customer Service, IT, and Sales & Marketing Translate requirements into actionable solutions and scope new projects Contribute to code reviews and continuous improvement initiatives Ensure operational readiness through logging, monitoring, and performance optimisation Candidate Profile Previous experience as a software developer with C# More ❯

Hybrid 1/2 days on site per week You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work … likely to extend) Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods.You will be providing customer service to our key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a … including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in their approach to delivery Passionate about improving performance in the sector through smart infrastructure and digital transformation of operations What you need to do now More ❯

Hybrid 1/2 days on site per week You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work … to extend) Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods. You will be providing customer service to our key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a … including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in their approach to delivery Passionate about improving performance in the sector through smart infrastructure and digital transformation of operations What you need to do now More ❯

Our client, a leading name in the fresh produce industry, is looking for a proactive and customer-focused IT Helpdesk Analyst to join their growing team. This is a fantastic opportunity for someone who thrives on solving problems, improving processes, and delivering exceptional IT support in a fast-paced environment. What you can expect: Salary … streamline manual processes, working closely with the wider IT team to implement solutions Maintain and improve IT documentation, training materials, and user guides to empower colleagues and promote self-service Accurately triage and escalate issues to internal IT specialists or external partners where necessary Build and maintain strong relationships with external IT service providers Keep detailed and accurate … in supporting both end-users and IT leadership Excellent communication skills with the ability to explain technical concepts clearly and simply A proactive problem-solver with a focus on customer service and teamwork Recruitment Direct Leominster Ltd is acting as an Employment Agency in relation to this vacancy. We are an Equal Opportunities Employer. In order to be More ❯

plans. Based from their high-spec headquarters in the West Midlands! This is a fantastic opportunity to join a highly experienced Technical support team where you will provide exemplary customer service and support to customers, confidently assisting and resolving their technical queries. Your Duties Will Include: Custom file writing (ECU enhancement programmes) Customer services and product delivery … qualification in IT or related subject (desirable but not essential). Have previous experience within an IT support role Be a confident communicator with the ability to provide exemplary customer service. Be patient and persistent, able to pacify a situation and find the most relevant resolution. Be highly committed to self development and continuous improvement. A truly exciting prospect More ❯