76 to 100 of 216 Customer Service Jobs in the West Midlands

doing As a Community Library Assistant, you'll play a key role in delivering excellent services and experiences by: Providing excellent customer service to library users and visitors. Issuing, returning and managing library materials while supporting stock maintenance. Helping customers access books, resources, computers, and digital services. Supporting … partner organisations. Following safeguarding, health and safety, security and data protection procedures. About You We are looking for someone who: Has excellent communication and customer service skills. Enjoys engaging with people from diverse backgrounds and experiences. Organised, reliable and able to work as part of a team. (Essential ...

potential to extend. Main purpose of the Role The main purpose of the Waste Data Officer role is to manage and maintain accurate waste service data, provide administrative support to the Domestic Waste Team, monitor service performance, and support the coordination of Waste Support Assistants. The role helps … meet data and compliance requirements, and are continuously improved. Key Responsibilities Deliver administrative support and assistance to the Domestic Waste Team. Ensure compliance with service data and reporting requirements. Support the management and coordination of Waste Support Assistants. Produce, analyses and maintain reports using a range of ICT systems ...

join their busy support team in Birmingham City Centre. Full training will be provided, making this an excellent opportunity for candidates with strong customer service skills, IT knowledge or an interest in developing a career within IT support. As a 1st Line IT Support Advisor, you will provide … September Shifts will be either: and will alternate 10:00am – 8:00pm 12:00pm – 10:00pm We Are Looking For: Excellent communication and customer service skills Good IT and computer skills A positive attitude and willingness to learn Ability to remain calm under pressure Reliable and committed individuals ...

client’s busy support team in Birmingham City Centre. Full training will be provided, making this an excellent opportunity for candidates with strong customer service skills, good IT knowledge, and fluent German language skills, or anyone looking to develop a career within IT support. The Role … 00am – 8:00pm 12:00pm – 10:00pm The rota will include weekends We Are Looking For Fluent German language skills – essential Excellent communication and customer service skills Good IT and computer skills A positive attitude and willingness to learn Ability to remain calm and professional under pressure Reliable ...

correspondence: Handling correspondence and file transfers Training Training will take place at the apprentice's workplace, supported by Stoke-on-Trent College Level 2 Customer Service Practitioner, including Functional Skills in English and maths if required On average, around 20% of your weekly working hours will be dedicated … This will depend on availability at the time. However, the experience will enable the individual to progress within healthcare and the NHS. Apprenticeship Standard Customer service practitioner (level 2) Training Provider STOKE ON TRENT COLLEGE Working Week Exact working hours to be confirmed. Expected Duration 1 Year Positions ...

Gleeson has partnered with a leading Logistics business to recruit an experienced Customer Logistics Manager. This is a fantastic opportunity for a driven logistics professional to take ownership of customer logistics, inventory planning, SAP operations, pricing management, and customs compliance while leading a high-performing team. This role … well suited to a proactive leader who thrives in a fast-paced environment, enjoys driving operational improvements, and is passionate about delivering outstanding customer service while maintaining efficient supply chain operations. Job Title: Customer & Logistics Manager Location: Coventry Salary: £48,000 - £53 ,000 + Bonus Key Responsibilities ...

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with 2–3 years' Service Delivery … experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build strong customer and stakeholder relationships. ...

Service Desk Analyst – Contract Location: Hereford ( 1 day a week in office) Contract: 3 Months Rate: Up to £180 per day Job Type: Full-Time Contract Working Hours: Monday–Friday, between 8am and 5:30pm on a rota basis About the Role Our client is looking for an experienced … Service Desk Analyst to join their IT team on an initial 3-month contract . You'll provide professional, customer-focused 1st line IT support to a broad user base, handling incidents and service requests across desktop devices, applications and user access. This is a great opportunity ...

currently partnered with a public sector organisation in the West Midlands, who are seeking an experienced Second Line Support Engineer to join their IT Service Desk team. This is an excellent opportunity for an experienced IT professional to join an established enterprise IT function supporting over 8,000 users … while working alongside internal technical teams and external suppliers. As the Second Line Support Engineer, you will work as part of a busy IT Service Desk, supporting users remotely across multiple sites and environments. You will manage your own workload, liaise with internal teams and external suppliers, and contribute ...

technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider HMRC through … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

Service Engineer (Mechanical/Electrical/Mechatronics) Location: Midlands, UK (Field-Based) Salary: £45,000–£47,000 + Door-to-Door Overtime + Company Vehicle OTE: £65,000+ (based on 50–55 hour weeks) Are you an experienced Field Service Engineer with a background in automated machinery … enjoy fault finding, travelling across the UK and working on a variety of mechanical and electrical systems? We are seeking a Service Engineer to join a leading manufacturer of palletising, bagging and packaging equipment. Based in the Midlands, you'll travel throughout the UK carrying out installation support, servicing ...

timely processing of operational tasks through Business Process Automation (BPA); including customs clearance preparation, booking insurance, preparing import shipment files, maintaining accurate data for customer reporting, and completing new customer onboardings. The role works closely with Customer Care Locations (CCL) to ensure service excellence and operational … compliance. How you create impact Operational/Tactical duties Complete import clearance tasks. Support new customer onboarding, system business profile updates, and discussions with CCL as required. Maintain allocated BPA tasks within required timeframes. Assist with customer implementations and the rollout of new systems and technologies. Leadership Responsibility ...

groups, third parties, external suppliers and academia to develop concepts and MVPs. You’ll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You’ll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy … functional design.Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality.Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood.Be credible, influential and a team-player. ...

This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance. Job descriptionProvide accurate, detailed performance analysis to inform SLT decisions. Take the time … InfluencingSeeing the Big PictureBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

InfluencingMaking Effective DecisionsWorking TogetherBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

Moves Adjustment Payment guidance.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

also like to hear from you: IT Support Engineer, 2nd/3rd Line Support Engineer, IT Support Technician, 2nd Line IT Support Technician, Service Desk Analyst, Technical Support Engineer, Helpdesk Analyst, Desktop Support Engineer, Service Desk Analyst, ICT Technician, IT Technician, IT Support Analyst SALARY … exciting opportunity for a motivated 2nd Line IT Support Engineer who enjoys solving technical problems, taking ownership of issues and delivering excellent customer service. Working as the 2nd Line IT Support Engineer, you will provide technical support to a diverse client base, resolving escalated incidents and service requests ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience ...

specialist expertise in Robotic Process Automation (RPA), leading the design, development, testing, implementation and support of complex automation solutions that improve efficiency, productivity and service delivery across the Trust. Working with clinical and corporate services, Digital teams and external suppliers, you will play a key role in understanding service … automation solutions aligned with Trust standards, governance requirements and strategic objectives. The role combines hands-on technical development with technical leadership, stakeholder engagement and service improvement. You will provide specialist advice on automation, contribute to governance and assurance processes, support the reliability and performance of live automation services ...

create a space where employees can thrive. Sustainable Practices Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously … develop our Partnerships team. This is an exciting opportunity for a motivational sales leader who is passionate about coaching high-performing teams, building strong customer relationships, and delivering sustainable business growth. About the Role As Partner Manager, you'll play a key role in supporting the recruitment, onboarding, development ...

Service Desk Analyst Hereford (hybrid) - Initially office based, 90% home based once settled £24,613 - £29,184 dependant on experience 37 hour working week Experience: Proven experience in providing enterprise level frontline IT Support Experience in using IT Support software to log and manage support requests Proven experience … working in a customer focussed environment and direct customer contact Experience of IT system fault analysis, diagnosis and resolution in a workplace setting Relevant experience of hardware and software desktop maintenance, including carrying out hardware and software desktop upgrades, installation and commissioning Demonstrable experience of supporting Microsoft business ...

Service Desk Analyst - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £24,613 - £29,184 dependant on experience 37 hour working week Experience: Proven experience in providing enterprise level frontline IT Support Experience in using IT Support software … manage support requests Proven experience of working in a customer focussed environment and direct customer contact Experience of IT system fault analysis, diagnosis and resolution in a workplace setting Relevant experience of hardware and software desktop maintenance, including carrying out hardware and software desktop upgrades, installation and commissioning ...

Type: Full-Time Contract About the Role Our client is looking for an experienced 2nd Line Support Engineer to join their IT Service Desk on an initial 3-month contract . You'll provide professional, customer-focused 1st and 2nd line technical support across a large and varied … varied role offering exposure to a broad range of technologies and client environments, with the opportunity to contribute to IT projects and ongoing service improvements. What You'll Do Provide 1st and 2nd line technical support via telephone and remote support Resolve incidents, problems and service requests within ...

Rugby. Offering a salary of up to £55,000 DOE plus an excellent benefits package, this hybrid role provides the opportunity to lead IT service delivery across multiple locations while driving continual service improvement. The organisation delivers specialist compliance and technology solutions that help businesses operate securely, efficiently … regulations. This is an excellent opportunity for an IT professional looking to combine technical expertise with leadership in a business that values innovation and customer service. Duties & Responsibilities Lead the IT service support function, ensuring high service availability and an outstanding customer experience. Manage IT infrastructure ...

Service Desk Analyst Midlands based hybrid 6-month initial contract, but with possible extensions and temp to perm options Additional standby and shift allowances We are looking for Service Desk Analysts to join the successful IT support team within a global banking client providing 1st or 2nd line … skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working ...