76 to 95 of 95 Customer Service Jobs in the West Midlands

E-commerce Specialist

Hiring Organisation
VIQU IT
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£32000 - £40000/annum
conversion rates and expand the company's online presence. Shopify Management: Oversee website operations through Shopify, ensuring product information, stock availability and the overall customer journey are maintained effectively. Linnworks Management: Utilise Linnworks to support multichannel order management, stock synchronisation, product data and operational efficiency. Performance Analysis: Monitor sales … company's e-commerce operations. Cross-Channel Coordination: Ensure eBay, Amazon and the company website operate cohesively, maintaining consistent pricing, product information and customer service standards. Apply now to speak with VIQU IT in confidence. Or reach out to Noah Yeoman via the VIQU Website (url removed ...

Senior Manager, Professional Services (EMEA)

Hiring Organisation
SOTI
Location
Solihull, West Midlands, UK
Employment Type
Full-time
ServicesLead the Enterprise Services and Professional Services business EMEA. Manage 4 teams of Professional Services, Enterprise Services (TAM) and delivery organization, with accountability for service delivery, customer outcomes, and the commercial performance of both functions. Business and commercial leadershipOwn the commercial performance of the regional PS business, including … outcomes. Own hiring, performance management, calibration, coaching, and career development across the teams. Plan team capacity and build succession depth to support regional growth. Service delivery and governanceOversee delivery of implementations, migrations, and upgrades to SOTI software, ensuring work is delivered to scope, on time, and to the highest ...

Senior D365 Finance Consultant – Hybrid/Remote

Location
Wolverhampton, England, United Kingdom
collaborate with Product Owners, Developers and QA, and help shape the platform roadmap while enabling hybrid working across offices. You will work across Finance, Customer Service and Supply Chain modules, ensuring compliant, scalable solutions that support the #J-18808-Ljbffr ...

Fractional AI Strategy Consultant

Hiring Organisation
Universal Business Team
Location
Birmingham, England, United Kingdom, West Midlands (County)
Employment Type
Contract
Contract Rate
£1000 - £2000/annum
teams. Responsibilities Advise SME and family-owned businesses on the strategic adoption of AI technologies. Conduct AI readiness assessments across sales, marketing, finance, operations, customer service and HR functions. Identify opportunities to reduce costs, improve productivity and drive revenue growth through AI-enabled solutions. Develop practical AI strategies ...

Technical Support Advisor

Hiring Organisation
Assa Abloy
Location
Willenhall, West Midlands, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
bring your Technical skill to our Customer Services team? Join us in Willenhall where you can enjoy a team-oriented culture that empowers you to build a career you can be proud of. What you would do as our Technical Support Advisor - Commercial Segment As our Technical Support Advisor … will play a key role in delivering exceptional technical assistance and customer service, acting as a r click apply for full job details ...

Account Manager

Hiring Organisation
Morgan Parkes Recruitment
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent
Salary
GBP 28,500 Annual
Hours: Full Time Location: Earlswood, Solihull Description: We are currently looking to recruit an enthusiastic Account Manager to join our clients Customer Service and IT Support team click apply for full job details ...

Senior Business Systems & Operations Consultant - Hybrid

Location
Coventry, England, United Kingdom
Target Integration Ltd. is seeking a Senior Business Systems and Operations Consultant to help clients optimize accounting, manufacturing, operations, and customer service through smarter systems and automation. You will analyze processes, support the implementation of business software, improve reporting and workflows, provide user guidance, and collaborate ...

Senior IT Field Delivery Engineer

Hiring Organisation
SCC
Location
Birmingham, UK
Employment Type
Full-time
hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively … required to undertake advanced diagnostics, repair, and replace PC's, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals. Complete customer rebuilds and configuration to deskAssist other engineers in the delivery of service to our customers. Cover site roles where required due to planned ...

IT Support Technician

Hiring Organisation
Optima UK Inc Ltd
Location
Telford, Shropshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £38000/annum
someone who is logical, methodical and enjoys solving problems. You'll be comfortable managing multiple support requests while maintaining a high level of customer service. You'll ideally have: Strong problem-solving and troubleshooting skills Excellent attention to detail The ability to prioritise and manage multiple support cases … approach and determination to see issues through to resolution Excellent communication skills, with the ability to explain technical issues to non-technical users A customer-focused approach The ability to work effectively as part of a team Confidence communicating with people at all levels of an organisation A flexible ...

Senior Manager, Professional Services (EMEA)

Location
Metropolitan Borough of Solihull, England, United Kingdom
outcomes. Own hiring, performance management, calibration, coaching, and career development across the teams. Plan team capacity and build succession depth to support regional growth. Service delivery and governance: Oversee delivery of implementations, migrations, and upgrades to SOTI software, ensuring work is delivered to scope, on time … highest standards of quality and customer service. Govern the configuration and deployment of SOTI ONE products against project deliverables, setting standards for configuration, testing, and troubleshooting carried out by the delivery team during billable engagements. Own delivery standards, project governance, and escalation management for the region, acting ...

Data Manager - Customer Data & Analytics

Hiring Organisation
Morrisons
Location
Wellington, Shropshire, UK
Employment Type
Full-time
More about the role We have an exciting opportunity for a Data Manager - Customer Data & Analytics to join our Customer Squad in Hilmore House. In this role, you will work closely with the Loyalty, Customer Insight and Data Science teams. You will lead a team of analysts … unlock the power of Morrisons' customer data, including our More Card loyalty data and till transactions. This is a hands-on role focusing on customer analytics, segmentation, and marketing performance, including improving our understanding of scheme members and the value exchange with the programme. You will help ...

Network Design Manager

Hiring Organisation
DX Network Services Limited
Location
Nuneaton, Warwickshire, West Midlands, United Kingdom
Employment Type
Permanent
provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues … maximise the combined value of our Divisions and build a flexible operating model which supports interoperability to efficiently offer the best possible service to our customers while ensuring control and consistency and minimising overall cost. Based on quantitative and qualitative analysis, Network Planning sets the direction for network operations ...

Field Technical Trainer

Hiring Organisation
Kwik Fit
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
academies. This core focus of this role is local skills development, focusing on knowledge, skills and behaviours that are required to deliver professional service to customers and to the organisation. This includes including delivering technical training that helps the operation to adapt to changes in the automotive market … updated product offerings. The role will work collaboratively alongside the ETEL Automotive Academy Technical Trainers to upskill the operational team providing service to our customers. This is a field based role to include frequent daily travel within the defined territory of Bedfordshire, Greater London, London, Kent, Essex plus nights ...

Senior Product Manager

Hiring Organisation
Valpak Limited
Location
West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … build awareness and understanding of the product Own relationships with key customers; understand the industry and product-related landscapes, be the voice of the customer and feedback user inputs Skills, Knowledge & Expertise 6+ years of industry experience as a Product Manager within a technology environment, with a progressive record ...

Cyber Security Manager - Operations

Hiring Organisation
Morrisons
Location
Wellington, Shropshire, UK
Employment Type
Full-time
lead the day to day operational security function monitoring threats, responding to incidents, and maintaining a strong and secure environment for Morrisons' systems and customer data. You'll be responsible for: Leading security operations, including threat monitoring and incident responseWorking closely with internal teams and third party partners … build your career across our stores, sites, and support teams. We're a down-to-earth team that values hard work, reliability, and great customer service. If you're friendly, dependable, and ready to get stuck in, there's always More to Morrisons for you. Morrisons is a place ...

Senior Identity Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
objectives, ensuring the right people and systems have the right access to the right resources at the right time. The role also leads on service performance, supplier management, incident resolution, and the successful transition of systems into IAM governance frameworks, strengthening the organisation's security posture and contributing … that access is compliant and meets business expectations. Manage incidents and enquiries, providing resolution and advice to support the team in delivering the best service to the customer and supporting a high performing team culture Manage the delivery and transition of systems into Identity Assurance Governance and Privileged ...

IT Apprenticeship

Hiring Organisation
CLEAR CARE SOLUTIONS LTD
Location
The Limes the Hollies, 120 Newport Rd, Stafford, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,500 a year
networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective … Closing Date Sunday, 8th November 2026 Start Date Tuesday, 17th November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer CLEAR CARE SOLUTIONS ...

Implementation Consultant ALM/PLM

Location
Metropolitan Borough of Solihull, England, United Kingdom
solutions for our customers (Polarion or Teamcenter). Deliver comprehensive technical support, including shift-based work, to ensure continuous operation and post-implementation customer satisfaction. Handle and resolve L2 tickets and technical incidents related to ALM/PLM applications to ensure optimal system performance. Perform system maintenance tasks, including … experiences. We welcome you to bring your authentic self and transform the everyday with us. Organization: Digital Industries Job Type: Full-time Category: Customer Services #J-18808-Ljbffr ...

Dynamics 365 Functional Consultant | Flexible & Impactful

Location
Birmingham, England, United Kingdom
United Kingdom is seeking a Dynamics 365 Functional Consultant to bridge business needs with technical delivery, shaping how Microsoft Dynamics 365 solutions support critical customer and operational journeys. You'll work in a cross-functional Agile squad, gathering requirements, designing functional solutions, and translating them into user stories … specifications, with a focus on Dynamics 365 Sales and Customer Service. #J-18808-Ljbffr ...

Information Security & Compliance Officer

Location
Worcester, England, United Kingdom
systems, providing security guidance, and ensuring governance and compliance across the group. You will work across policies, incident resolution, and liaison with the Service Desk to maintain a high standard of security and customer service. A strong IT security background and knowledge of ISO27001/GDPR are essential. ...