76 to 100 of 127 Customer Service Jobs in the West Midlands

We are currently recruiting for a Field Service Engineer (Robotics/Automation Engineer) for a market leading business within the Automation Industry who provide support across a range of manufacturing clients within the Aerospace and Automotive sectorsto help improve productivity. This is a permanent role that has been created due to continued expansion. The successful candidate will have a … must be Time Served in a suitable discipline Strong working knowledge of PLCs ( Beckhoff/Siemens advantageous) Goodworking knowledge of Robotics ( ABB/Fanuc/Kuka Advantageous) - Desirable Strong customer service mind set Willing to travel as required to sites in the UK and Ireland. This vacancy is being advertised by Complete Talent Services Ltd who are acting More ❯

data extraction and manipulation. Experience managing user access and permissions across enterprise systems. Demonstrated track record of leading reporting or data-related projects . Excellent stakeholder engagement , communication, and customer service skills. Confident troubleshooting complex technical issues and driving resolutions. Strong organisational skills with the ability to manage workload across multiple priorities. Desirable: Experience with Oracle Cloud Infrastructure More ❯

Responsibilities 1. Strategic Planning & Roadmap Development Create a comprehensive AI and automation strategy aligned with group-wide business objectives. Evaluate all departments — including production, logistics, commercial, HR, finance, and customer service — to uncover AI opportunities. Prioritize initiatives based on ROI, scalability, and operational relevance. Stay informed on emerging AI trends in manufacturing, logistics, and consumer goods. Contribute to More ❯

Junior Account Executive (a full UK driving licence is required) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, plus annual bonus Comprehensive benefits … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary, with OTE taking your package higher. … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

+ benefits Hours: Monday - Friday, 9am - 5:30pm We are looking for someone with a strong eye for detail, commercial awareness, and a passion for building excellent customer and vendor relationships to join the team. This is a fantastic opportunity for someone from a licensing, sales support, vendor management, or co-ordination background to take the next step in … with vendors, suppliers, and internal teams to maintain smooth order processing and consumption billing. Be the central point of contact for operational requirements related to licensing deals. Assist with customer queries, pricing structures, and quote documentation. Support sales teams by maintaining clear and proactive communication throughout the sales cycle. Deliver excellent customer service standards across every interaction. More ❯

maintenance tasks and updates under supervision Ensure compliance with IT policies, procedures, and data security standards Learn and develop skills in networking, cloud platforms, and system administration Provide excellent customer service and communicate effectively with users of all technical levels Escalate unresolved or complex issues to relevant support Assist with Project delivery The succesful apprentice will be expected More ❯

8am-4pm 23 days annual leave + Bank Holidays Training bonus for relevant qualifications/certifications Pension scheme Desired Qualities, Skills and Knowledge: Has a passion for IT. Good customer service skills. Any technical knowledge/experience is an advantage. Grade 5 in GCSE English and Grade 4 in GCSE Maths required. Your Training with Baltic: This apprenticeship More ❯

8am-4pm 23 days annual leave + Bank Holidays Training bonus for relevant qualifications/certifications Pension scheme Desired Qualities, Skills and Knowledge: Has a passion for IT. Good customer service skills. Any technical knowledge/experience is an advantage. Grade 5 in GCSE English and Grade 4 in GCSE Maths required. Your Training with Baltic: This apprenticeship More ❯

The Customer Success Manager role offers an opportunity to oversee and manage customer renewals within the Utilities and Fintech SaaS sector. Based in Birmingham, this position requires a proactive individual with a keen eye for detail and a customer-focused approach. Client Details This opportunity is with a small-sized organisation in the Utilities and Fintech SaaS … industry. The company is known for its innovative solutions and commitment to providing excellent customer service. Description Manage the end-to-end customer renewal process efficiently and effectively. Build and maintain strong relationships with existing clients to ensure satisfaction and retention. Prepare and present renewal proposals to clients, addressing any queries or concerns. Collaborate with the sales and … support teams to optimise customer experiences. Identify opportunities for upselling or cross-selling additional products or services. Maintain accurate records of all renewal activities in the company's CRM system. Analyse customer feedback to improve service offerings and processes. Stay updated on industry trends to provide informed advice to clients. Profile A successful Customer Success Manager More ❯

multi-national corporations as well as SMEs. The potential new sales opportunities are excellent. Duties will include: Develop and execute sales strategies to achieve sales targets and expand our customer base Build and maintain strong relationships with existing and new customers through regular visits and communication, which will involve extensive UK travel Work closely with our internal team to … identify new business opportunities and effectively target them Maintain and exceed the highest standards of professionalism and customer service Assist with the development and implementation of marketing strategies to generate new business Keep up to date with competitors, new products and changes within the marketplace Use and maintain CRM for all sales and marketing activities Skills and experience More ❯

This role is ideal for individuals with a background in retail or hospitality who are looking to transition into a professional office environment – an opportunity to use your customer service skills in a new context. You will be joining a lovely collaborative office environment, contributing to a specialist project supporting a seasonal increase in business over November, December … Working on the live chat function for customers and clients who need support with the external e-commerce site. Answering telephone queries from customers, providing a high level of customer service. Linking customers to internal support teams. Helping with ad hoc queries. Ideal candidate: Graduates with hospitality or retail experience. Good typing skills and the ability to produce well More ❯

effective solutions to meet client needs. The ideal candidate will have experience with providing Microsoft Dynamics 365 Business Central consulting and support, coupled with a passion for delivering excellent customer service. 1st Line Business Central Support Consultant Key Responsibilities: Assist in maintaining the smooth running of the helpdesk by logging cases received by phone, email and via a portal … end user. Proven experience in implementation or support of ERP Systems, preferably Microsoft Dynamics 365 Business Central or Dynamics NAV. Ability to work effectively in a team environment. Exceptional customer service, communication and interpersonal skills, both written and verbal. Proven track record of managing escalations from customers and delivering resolutions. Excellent communication skills. Time Management, Prioritisation and Working More ❯

surveys and producing method statements and risk assessments Essential Skills & Qualifications 17th/18th Edition Qualified Experience in Facilities Management (FM) Strong understanding of CDM regulations Excellent communication and customer service skills Proven ability to manage tasks and materials independently Familiarity with H&S procedures including COSHH, Working at Heights (ipaf. pasma) Risk Assessment - IOSH and/or More ❯

seamless end-to-end recruitment process, from interview scheduling to offer extensions. Market Insight Contribution: Contribute valuable insights on market conditions and talent availability to the team. Qualifications: Strong customer service skills. Exceptional communication and interpersonal skills. Thrives in a fast-paced, target-oriented environment. Demonstrated adaptability and an enthusiasm for continuous learning. A degree or strong education More ❯

seamless end-to-end recruitment process, from interview scheduling to offer extensions. Market Insight Contribution: Contribute valuable insights on market conditions and talent availability to the team. Qualifications: Strong customer service skills. Exceptional communication and interpersonal skills. Thrives in a fast-paced, target-oriented environment. Demonstrated adaptability and an enthusiasm for continuous learning. A degree or strong education More ❯

role is ideal for a proactive problem-solver with deep technical expertise in IT infrastructure, who thrives in a fast-paced MSP environment and is dedicated to delivering exceptional customer service. As the 3rd Line Support Engineer your key responsibilities will be: Handle complex incident and problem tickets escalated from 1st and 2nd line engineers. Provide advanced troubleshooting and … root cause analysis for hardware, software, server, and network related issues. Act as a senior point of contact within the service desk, offering mentoring and technical guidance to junior engineers and apprentices. Maintain clear and detailed technical documentation and contribute to the knowledge base. Liaise with clients to provide updates and explanations regarding ticket resolution progress. Champion service desk efficiencies and support process improvements. Ensure all work adheres to internal SLAs and complies with industry best practices. Support the team in meeting service desk KPIs by helping maintain manageable ticket volumes and ensuring timely resolution of issues. The 3rd Line Support Engineer will be able to demonstrate the following skills and attributes: Proven experience in a More ❯

become part of a well-established platform that continues to expand its footprint across the UK.Our client is a respected software company providing innovative technology solutions to a broad customer base. They are now seeking a Field-Based Software Installation Engineer to join their professional and friendly team. The Role In this varied and rewarding position, you will: Carry … professionally, building strong relationships with clients Liaise with internal teams to ensure seamless project delivery You’ll enjoy regular travel and a mix of hands-on technical work and customer interaction, supported by a business that values quality and service. About You To succeed in this role, you should have: Proven experience in field-based software or EPOS installation … A strong technical understanding and the ability to troubleshoot effectively Excellent communication and customer service skills A willingness to travel and stay away from home when required A full UK driving licence Full training will be provided on the company’s proprietary software platform, so a proactive attitude and eagerness to learn are essential. The Package Salary More ❯

Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the … same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them … It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they More ❯

We're looking for a junior to mid level Dynamics 365 CE Developer to join a collaborative team working on the design, development, and support of D365 Customer Engagement solutions. My client is an end user, and the role can be mainly remote based with two days in the office a month. Key Responsibilities: Design, build, and maintain D365CE … support and perform software upgrades Ensure code quality through peer reviews and adherence to security standards Requirements: Minimum 18 months' hands-on experience with Dynamics 365 CE (Sales/Customer Service) Strong knowledge of SQL and SSIS (or other integration tools like KingswaySoft) Experience with C#/.NET, JavaScript, and debugging plug-ins/workflows Familiarity with Agile More ❯

Control (QC) functions at our site. This pivotal role will involve the planning and coordination of activities to meet product release schedules, ensuring the highest standards of product quality, customer service, and safety compliance are achieved. You will manage a team, set operational targets, and ensure that site Key Performance Indicators (KPIs) are consistently met. Key Responsibilities of … into the site's Quality Management System (QMS). Champion key quality systems on-site, including Change Control, Validation, and Cleaning Validation processes. Lead and participate in regulatory and customer audits. Provide expert guidance and support on Quality and cGMP issues to cross-functional departments. Investigate and resolve incidents, Out of Specification (OOS) and Out of Tolerance (OOT) results More ❯

I am looking for a junior to mid level Dynamics 365 CE Developer to join a collaborative team working on the design, development, and support of D365 Customer Engagement solutions. My client is an end user, and the role can be mainly remote based with two days in the office a month (Warwickshire). **Please note that in addition … support and perform software upgrades Ensure code quality through peer reviews and adherence to security standards Requirements: Minimum 18 months' hands-on experience with Dynamics 365 CE (Sales/Customer Service) Strong knowledge of SQL and SSIS (or other integration tools like KingswaySoft) Experience with C#/.NET, JavaScript, and debugging plug-ins/workflows Familiarity with Agile More ❯

set out to deliver professional data networking services to the highest standards. Since incorporation, the company has made impressive progress towards this vision offering world-class networking solutions and customer service across the UK and overseas. Building on proven success with large retailers, manufacturers, government, healthcare, and other organisations in the UK, projects and clients now extend throughout … knowledge of the solutions being sold. Have proven background of in-person direct/field sales (engaging with clients at their placesof business). Be able to develop new customer relationships and bring existing relationships to our client. Be able to work independently. Be new business driven. Be willing to travel to customers' sites. Be proficient in verbal and More ❯