Customer Service Jobs in England

101 to 125 of 2,888 Customer Service Jobs in England

Customer Service Technical Specialist

High Wycombe, England, United Kingdom
BlueGate Consulting
Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role … possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of more »
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Hot Tub and Swim Spa Engineer

Stowmarket, Suffolk, East Anglia, United Kingdom
Tennial Personnel
will also be required to help out on the installation side of the business so being strong, fit and healthy is a must. Our customer prides themselves on a high level of customer service and standards both in store and out in the field. You will predominantly … with customers to ensure their needs are met and their questions are answered Maintaining accurate records of work performed and materials used Providing exceptional customer service and building relationships with clients Adhering to all safety regulations and company policies Requirements: GCSE equivalent Knowledge of plumbing, electrical work, and … general maintenance Strong problem-solving skills and attention to detail Excellent communication and customer service skills Ability to work independently and in a team environment Valid driver's license Ability to lift heavy equipment If you are a skilled Hot Tub Engineer with a passion for providing excellent more »
Employment Type: Permanent
Salary: £26,000
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Dutch Speaking Customer Service Team Member

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Gear4Music
we're always innovating and improving. Your part in the performance We are currently looking to recruit full-time Advisers to join our multilingual customer service division, based in York. This is a fantastic opportunity for an interesting career within the music products industry. We are currently looking … in an orchestra or being a part time DJ. You will be professional, friendly and reliable. You will be set up to provide brilliant customer service. This will include answering inbound calls (and a few emails) from customers and providing them with friendly and professional advice on a wide … a few emails) from customers Providing customers with friendly and professional advice on a wide range of musical instruments and related products Resolving challenging customer enquiries and escalating where appropriate Becoming a valued member of our specialist Customer Service team! Your Skills and Experience: What We're more »
Employment Type: Permanent, Part Time, Work From Home
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IT Support Technician Apprentice

UNIT 17, SAMARA BUSINESS PAR, CAVALIER ROAD, HEATHFIELD INDUSTRIAL ESTATE, England
J M V SOLUTIONS LTD
team of dedicated IT experts, providing leading technology solutions over the phone, email and remotely to our clients in Devon & Cornwall. The Role juggles customer service and IT knowledge. Role As our successful IT Support Technician, you will become fully integrated within JMV Solutions’ IT Support team. This … is a customer-facing role, providing services to our business clients and liaising with our internal experts to escalate issues in need of more complex solutions. This role is one that juggles customer service with IT know-how, as you’ll be communicating directly with clients every … platform to log and respond to support tickets, keeping accurate and up-to-date records, therefore excellent written and verbal communication skills are key. Customer service and advice for our clients, delivering remote support with a friendly, positive and can-do manner. We foresee this role evolving, developing more »
Employment Type: Advanced Apprenticeship
Salary: £12,480.00
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Software Support Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Equinox
Software Support Engineer, were looking for someone with a curious mindset, a proactive approach and is able to demonstrate the following skills: Have excellent customer service Strong IT skills including Microsoft office Demonstrates strong communications skills through a variety of channels Good organisation Are you wondering what life … What youll be doing: You will be joining the Helpdesk team, made up of friendly solution finders who builds great client relationships using their customer service skills. Your role will include: Building relationships and trust with subscribers through open and interactive communication Collaborate with Internal key team members … to ensure high level of customer service matching our SLA'S Ensure any development requests are communicated with the tech team Provide top quality customer service The salary for this role is £25,000 to £28,000 per year, depending on experience. How well support you more »
Employment Type: Permanent, Work From Home
Salary: £28,000
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Showroom Sales Advisor Natural Stone & Porcelain Flooring

Loughborough, Leicestershire, East Midlands, United Kingdom
Mitchell Maguire
Natural Stone & Porcelain Flooring Industry Sector: Floor & Wall Tiles, Porcelain Tiles, Ceramic Tiles, LVT, Flooring, Carpets, Flooring Tiles, Lime Stone, End Users, Internal Sales, Customer Service, Showroom Sales, Sales Admin, Sales Advisor Location: Leicester Remuneration: Up to £25,000 + Performance related bonus The role of the Showroom … be displayed and chasing sales leads Building and maintaining relationships with customers Sending out and following up on quotations Arranging deliveries and providing aftersales service Taking care of and updating the internal CRM system with relevant information to keep records up to date Utilising bank of customer info … are sold a month The ideal applicant will be a Showroom Sales Advisor Natural Stone & Porcelain Flooring with: Must have sales and/or customer service experience Must be happy to engage in the admin elements of the role and comfortable with using Microsoft Prior knowledge on interior more »
Employment Type: Permanent
Salary: £24,000
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Showroom Sales Advisor Natural Stone & Porcelain Flooring

Thetford, Norfolk, East Anglia, United Kingdom
Mitchell Maguire
Natural Stone & Porcelain Flooring Industry Sector: Floor & Wall Tiles, Porcelain Tiles, Ceramic Tiles, LVT, Flooring, Carpets, Flooring Tiles, Lime Stone, End Users, Internal Sales, Customer Service, Showroom Sales, Sales Admin, Sales Advisor Location: Suffolk Remuneration: Up to £25,000 + Performance related bonus, circa £6,000 The role … be displayed and chasing sales leads Building and maintaining relationships with customers Sending out and following up on quotations Arranging deliveries and providing aftersales service Taking care of and updating the internal CRM system with relevant information to keep records up to date Utilising bank of customer info … are sold a month The ideal applicant will be a Showroom Sales Advisor Natural Stone & Porcelain Flooring with: Must have sales and/or customer service experience Must be happy to engage in the admin elements of the role and comfortable with using Microsoft Prior knowledge on interior more »
Employment Type: Permanent
Salary: £24,000
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First Line IT Support

Market Harborough, Leicestershire, East Midlands, United Kingdom
Klickstarters
provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service … with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customer service experience, great telephone manner and knowledge of IT maintenance and Security then we can offer you a great chance to move your … to day work. This will involve supporting external clients in their day jobs. WE NEED YOU TO HAVE… Good academic background in IT Excellent customer service skills Excellent telephone manner Some knowledge of Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. Clear Communication skills TO BE more »
Employment Type: Permanent
Salary: £26,000
Posted:

First Line Support

Market Harborough, England, United Kingdom
Klickstarters
provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service … with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customer service experience, great telephone manner and knowledge of IT maintenance and Security then we can offer you a great chance to move your … to day work. This will involve supporting external clients in their day jobs. WE NEED YOU TO HAVE… Good academic background in IT Excellent customer service skills Excellent telephone manner Some knowledge of Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. Clear Communication skills TO BE more »
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Admin and Customer Service Assessor / Trainer

Oxford, Oxfordshire, South East, United Kingdom
KM Education Recruitment Ltd
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Customer Service and Admin Assessor/Trainer Location: Home/Field based (Candidates must be flexible with travel around Oxford/Reading/Bucks) Salary: £28,000 - £32,000 (Depending on skills … D32/33, A1, CAVA or TAQA. Have experience of Assessing the Business AdministratorApprenticeshipat Level 3 as a minimum. Hold solid occupational competency within Customer Service and Administration. Excellent IT skills and confident with online remote delivery. Full, clean driving licence and own vehicle. Must be flexible with … travel. Duties include: Assess and support learners working towards NewApprenticeship Standards in Customer Service L2 and Business Administrator L3. Deliver training and support to learners undertaking Functional Skills - Maths, English and ICT to level 2. Conduct online and face to face observations learnersto gather evidence towards their qualifications. more »
Employment Type: Permanent
Salary: £30,000
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Junior Data Admin Apprenticeship

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Baltic Apprenticeships
join this team as a Level 3 Data Administration Apprentice. As part of this role, you'll be at the forefront of providing expert customer sales and service support across multiple channels, including telephone, email, and live chat. You'll have the opportunity to not only assist customers … but also identify and capitalise on additional sales opportunities. From coordinating quality control and service requests to reporting trends and escalations, you'll play a crucial role in ensuring customer satisfaction and operational efficiency. In addition to this, you'll enjoy a range of benefits, including an indoor … staff discount on accessories, and access to an onsite training zone. If you're ready to dive into the world of data administration and customer service, this apprenticeship opportunity is perfect for you! In this role, youll work towards your Level 3 Data Essentials Apprenticeship, delivered by our more »
Employment Type: Advanced apprenticeships
Salary: £14,000
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Call Handler (Patient Central)

York, United Kingdom
Priory Medical Group
dealt with in a timely and professional manner. Here at PMG, we are looking for people with positive outlook who have: Excellent communication and customer service skills, Attention to detail, IT literate Ability to be discreet/respect patient confidentiality Previous experience in a similar role is desirable … 6pm Friday 8am to 6pm Main duties of the job We think the purpose of this job is pretty simple to provide the best customer service every day to every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice. … their very best for our patients. Job description Job responsibilities We think the purpose of this job is pretty simple … to provide ‘the best’ customer service … every day … every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice as more »
Employment Type: Permanent
Salary: £11.44 an hour
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Spanish speaking Sales and Customer Relations Coordinator

Telford, Shropshire, West Midlands, United Kingdom
French Selection UK
FRENCH SELECTION UK Spanish speaking Sales & Customer Relations Coordinator Sales, Sales executive, Export sales, Customer Service, Manufacturing, new business, account management, Customer Care, Sales, Export, B2B, Spanish market, trade shows, Fluent in Spanish, Spain, Export, Account manager, Customer success, International, French Speaker, FMCG Salary: circa … market leading manufacturer part of a larger international group Main Duties: This role should be focussed on improving the value of sales, giving the customer first class service, offering assistance such as alternativeproducts and promotional offers. The Role: - Offer highest standard of customer care to maximise all … with European Sales force and represent the company at exhibitions - Provide administrative support to the International Sales team - Develop & implement new systems procedures improve customer service efficiency - Assess how competitors are meeting our customers needs - Record all customer complaints according to agreed procedure The Candidate: - Fluent in more »
Employment Type: Permanent
Salary: £28,000
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Application Engineer

Hatfield, England, United Kingdom
Hybrid / WFH Options
Mitsubishi Electric
commitment to creating 'an even better tomorrow'. Role summary: This role is split into 2 primary functions: To provide a pro-active and customer-orientated Pre and Post Sales Technical Support Service to our internal and external customers, and distributors via remote support services primarily Phone, E … Mail and Teams. To provide a centralised engineering service to our business supporting all internal customers to deliver exceptional customer service and solutions. Skills/Responsibilities: Provide First-Line Support : Serve as the initial point of contact for technical inquiries, troubleshooting, and issue resolution. Document and Track … and optimizing their technical systems. Offer guidance, training, and best practices to help users resolve recurring issues and improve their overall technical proficiency. Ensure Customer Satisfaction : Deliver exceptional customer service by responding to inquiries promptly, addressing customer concerns professionally, and striving to exceed expectations. Customer more »
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Apprentice Service Engineer - Customer Service

110A, WALSALL ROAD, CANNOCK, ENGLAND
OYSTER COMMUNICATIONS LTD
learn and develop. Role 1. Setting up customers equipment 2. liaising with customers to obtain client details for IT 3. Installing equipment at a customer location 4. Assisting senior technicians to customer site to fix equipment 5. Helping with incoming service calls 6. liaising with customers to … or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship. L2 Customer Service apprenticeship standard Progress to become a field technician. Apprenticeship Standard Customer service practitioner (level 2) Training Provider CITY OF WOLVERHAMPTON … Closing Date Monday, 20th May 2024 Start Date Monday, 27th May 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Number skills Qualifications English GCSE or equivalent, grade A*-C (4-9) (Essential) Maths GCSE or equivalent, grade A*-C more »
Employment Type: Intermediate Apprenticeship
Salary: £10,158.72
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Service Desk Analyst

Manchester Area, United Kingdom
NCC Group
Location: Manchester Service Desk Analyst (6 month FTC) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make … Security and Risk Mitigation business… https://www.nccgroup.com/uk/Role Purpose Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording of all reported incidents … changes and service requests that affect IT infrastructure and networks, resulting in timely and cost-effective resolutions within specified service level agreements. You will also provide an appropriate, but high level of customer service in carrying out employee administration tasks globally. Key Accountabilities Employee Administration To more »
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Senior Server Engineer

Manchester, United Kingdom
Som3
on- Trent (Travelling to sites within a radius around either region) *MUST BE UK BASED AND SC ELIGIBLE. NO SPONSORSHIP PROVIDED* The Senior Field Service Engineer will be responsible for diagnosing and repairing various IT equipment such as servers, PCs, laptops, printers, and point of sale systems (EPOS) at … different customer sites throughout the UK. They will ensure adherence to company processes, procedures, and contractual obligations while upholding excellent customer service standards. Candidates should possess extensive experience as a Field Service Engineer, effective communication skills, and the ability to collaborate within a team environment. Reporting … Proficiency in installing, configuring, and supporting Server/Desktop/EPOS environments, as well as installing client software for various networking platforms at different customer sites in the UK. Adherence to documented procedures and safety precautions, including ESD protocols. Demonstrating effective problem-solving skills and the ability to adapt more »
Employment Type: Permanent
Salary: £27000 - £29000/annum Car, pension, benefits package
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Customer Service Representative

England, United Kingdom
Hybrid / WFH Options
iO Associates - UK/EU
I am working with a telecom distributor that works with MSP's to improve their growth to find a Customer Representative to join their team. My client is spread across the UK and therefore you do not need to be based in a certain location for this opportunity as … it is remote! You will be responsible for consistently providing excellent customer service in every interaction and will need to handle inquiries and resolve issues to ensure customer satisfaction efficiently and effectively. To excel in this role, you will have a proven ability in Customer Service and Customer Support practices, alongside the following: Exceptional communication skills paired with effective problem-solving abilities. Proven track record of multitasking and prioritising tasks efficiently. Meticulous attention to detail and strong organisational skills. In-depth knowledge of telecom products and services, with a preference for experience with Gamma. more »
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IT Service Management Specialist

Guildford, Surrey, South East, United Kingdom
Hybrid / WFH Options
Allianz Insurance Plc
responsibility for the coordination of all Risk & Governance Control Framework and Internal Audit activity for the Business Services Team. Working directly with the IT Service Managers, the role holder will ensure audit, key control and Allianz Group actions are tracked and delivered within required timescales and to target dates. … This is achieved through the role holder having a sound understanding of the Service Management Framework with the ability to work with Internal Audit and colleagues in 1st and 2nd Line Risk- with sufficient real world knowledge and experience to guide audit and control colleagues to the correct evidence … take responsibility as the primary point of contact for the Risk and Governance Team, Internal Audit Team and 2nd Line Risk, acting as a Service Management Subject Matter Expert - pulling in the Head of IT Business Services & IT Service Managers where necessary to ensure control attestation is accurately more »
Employment Type: Permanent, Work From Home
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Service Desk Team Leader

Gateshead, Tyne and Wear, North East, United Kingdom
Reed Technology
to sustainability? Do you want to lead a team strives to succeed and develop with the business? We have an exciting opportunity for a Service Desk Team Leader to lead a growing team through an exciting digital transformation. The Company This business is a leader in its field, providing … will play a key role in shaping the future of the organisation. The Role This business based in South Tyneside are looking for a Service Desk Team Lead to ensure the service desk team are focussed on maintaining a high level of customer service and provide … guidance on how to improve standards to provide a better customer experience . You will work closely with the Service Desk to retain ITIL practices, lead on Major Incident Managment and in addition, there will be opportunity to improve process, systems and tools with a focus on delivering more »
Employment Type: Permanent
Salary: £30,000
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Service Desk Analyst - 1st Line

York, England, United Kingdom
Hays
1ST LINE SUPPORT/SERVICE DESK ANALYST/CUSTOMER SERVICE/ACTIVE DIRECTORY/INCIDENT MANAGEMENT SERVICE DESK ANALYST - 1ST LINE LOCATION - YORK SALARY - £23,000 TO £26,000 FT OFFICE BASED Your new role Hays Technology are partnering with a Global Technology Solutions provider to … Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to succeed Customer Service Excellence is key to this role - the Hiring Manager will put a lot of emphasis on Hiring the person who demonstrates enthusiasm … and an excellent track record of outstanding Customer Service - coupled with a solid background of providing 1st Line IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems/service statuses. more »
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French speaking Customer Service Agent - Export

Bournemouth, Dorset, South West, United Kingdom
French Selection UK
FRENCH SELECTION UK French speaking Customer Service (Export) Salary: up to £25,000 p.a. + Benefits Location: Bournemouth, Dorset At commutable distance by car from: Bournemouth, Southampton, Lymington, New Forest, Swanage, Poole, Salisbury, Brockenhurst, Dorchester, Ringwood, Totton, Christchurch, Dorset, Hampshire Ref: 788BR VIEW JOB DESCRIPTION > APPLY NOW: Please … by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out … general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special more »
Employment Type: Permanent
Salary: £24,000
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Customer Services Coordinator - French

Greater Manchester, England, United Kingdom
Euro London Appointments
Customer Services Coordinator French - £26,000 -£30,000 - Wigan/Hybrid 3 days on site Our client, an established multinational based in Wigan are looking to recruit a fluent English/French speaker for their Customer Service Team. Reporting to the team leader , the Customer Service Team Representative is to act as the primary representative regarding communication to the Customer, for all aspects of service and Customer Care. Some of your core responsibilities will involve: - Delivering a high standard of service to all aspects of the Business - Assist in customer … dates, identify appropriate shipping methods, rates . -Liaising with all company department staff with a view to continuously improving processing and delivery times of customer orders. - To Handle and resolve customer complaints/enquiries in a timely and accurate manner - -Timely delivery of solutions which match the customer more »
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KERING EYEWEAR Sales Support Executive

London, United Kingdom
Kering
to realize their artistic and financial potential, in the most imaginative and sustainable manner.Job DescriptionYour opportunityManaging the order to cash flow of the allocated customer portfolio in a timely and accurate fashion for the Italian markets.Working along with the sales team on delivering customer service excellence.Ensuring compliance … with sales business policies.How you will contributeManaging customer master data ensuring timely maintenance, accuracy, completeness and integrity of all informationManaging order flow from order acquisition to order entry in compliance with agreed trade termsManaging delivery flow by liaising directly with planning, logistics and customer whilst acting as first … of contact in the event of any query/issueManaging backorders ensuring a clean sheetManaging goods returns in compliance with agreed trade termsActing as customer’s first point of contact in case of commercial, logistics, product claimsShowing active participation in both organisational preparation and execution by supporting with the more »
Salary: £ 70 K
Posted:

Service Desk Manager

London Area, United Kingdom
Lyon Tech
fast-growing company that truly values and is reliant upon our people, culture and our commitment to excellence. An opportunity has arisen for a Service Desk Manager to join the team in our London office, providing unparalleled service excellence to our clients across the UK and internationally. This … role would require you to: Provide day-to-day supervision and leadership to the Service Desk team. This individual will be an escalation point for client support and will be a model for customer service excellence for his or her team. Work alongside the Director of Operations … to drive improvements in the measurement and analysis of service levels and performance to ensure a consistently high and ever evolving quality of service. In conjunction with the Director of Operations, he or she will also lead ongoing staff technical development including training and adoption of systems and practices more »
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Customer Service
England
10th Percentile
£22,500
25th Percentile
£25,250
Median
£32,000
75th Percentile
£47,500
90th Percentile
£63,750