51 to 75 of 2,871 Customer Service Jobs in England

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Danish, to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Danish based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

This role is critical to our business with service desk being one of the most common customer interactions. We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality resulting in technical resolution of … issues at the first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer service interactions * Create and maintain knowledge management * Close the loop with escalations and complaints * Complete up to 2nd line diagnostics including but not exclusive to router … diagnostics * Provide SME function for customers and customer solutions * Perform technical diagnostics and resolve incidents at first point of contact where possible * Train members of the team on new products/services * Lead role on products/services, providing high level of technical expertise to customers both internal/ more »

Job Title: Customer Services Specialist - Savings Location: Chester, 5 days a week (After probation passed 4 days office 1 day from home) Salary: Up to circa £27,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: 25 days of holiday with public holidays on top Private medical … a key driver of success, with seamless cooperation evident among different department which can diverse your skill set. About the Role: As a Savings Customer Services Specialist, you will support existing and prospective savers through various channels such as online secure messages, telephone, email, post, and webchat. The savings … customer services team handles all aspects of customer servicing. This includes account opening, processing payments, issuing statements, and managing the maturity process. Responsibilities: Provide excellent customer service via various channels (phone, email, chat). Stay updated on savings products and services. Escalate issues and share customer more »

HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our … responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviours to provide exceptional customer service that reflects our brand values. Ultimately you propel sales of our focus models by actively taking part in the sales process. This … and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the more »

Customer Service Advisor (Engineering/Automotive) £24,000 + Training + Progression + Excellent Company Benefits. Commutable from Lymington, Christchurch, Milford on Sea, Bournemouth, Totton, New Milton. Are you a Customer Service Advisor looking to work for a nationwide business who have a great reputation for … tight knit team on a Monday to Friday basis. In this varied, fast paced position you will build relationships with the company's vast customer base as well as developing your own skillset through specific industry training. The company are one of the market leaders in their field and … taking care of their workforce, they are looking to expand further and add another ambitious member to the team. This role would suit a Customer Service Advisor looking to add to their skillset and join a tight knit team. The Role: Handle in-bound order/sales enquiries more »

Title: Customer Support Engineer/Application DBA Department: Customer Success Area: Customer Support Location: EU About Aria Systems: Aria provides a cloud-based billing platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows companies to rapidly introduce and evolve their offerings, bundles, and … promotions. Innovative companies, like Adobe, Allstate, Comcast, Subaru, and Telstra depend on Aria for agility to accelerate their time to revenue, maximize customer value, and ultimately grow their business. We are looking for talented, passionate people with strong track records and relevant expertise to help us achieve our goals. … peers can learn from each other, and where you can make visible contributions that benefit our world-class customers and partners Department Overview The Customer Success team at Aria is responsible for building outstanding relationships with our customers to maximize and sustain their Aria adoption and return on investment more »

over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact for more »

Customer Service Advisor Location: Bournemouth Salary: £25,000 per annum Our client prides themselves on being pioneers in the telecommunications industry. For over two decades, they have been dedicated to providing businesses with cutting-edge phone systems, lightning-fast internet, memorable phone numbers, and seamless international connections. Their … commitment to excellence and customer satisfaction sets them apart as leaders in their field. They are on the lookout for a passionate and dynamic Customer Service Advisor to join their vibrant team in beautiful Bournemouth. The Role As a Customer Service Advisor, you will be … issues, guiding customers through their range of services, or providing expert advice, you will play a pivotal role in maintaining their reputation for outstanding customer service. Skills and Experience Excellent Communication Skills: Ability to communicate effectively with customers. Problem-Solving Abilities: Capacity to troubleshoot technical issues and find solutions. more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals, demonstrations and … proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals, demonstrations and … proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer. The successful Service Coordinator/Engineering Coordinator/Service Administrator shall be office based near Fareham, responsible to plan and schedule the Field Service Engineers work, provide service support … liaise with customers plus the engineering team. Full product training provided. The Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customer service role within engineering. Full product training provided. Package … depending on experience Pension Additional Benefits Onsite Parking 25 days holiday including Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book more »

candidate will have previous experience working within Logistics, Scheduling, exports or imports but open to any industry if you have administration experience and strong customer service * Strong customer service and communication skills both verbal and written * Excellent time management and attention to detail * A team player … candidate will have previous experience working within Logistics, Scheduling, exports or imports but open to any industry if you have administration experience and strong customer service * Strong customer service and communication skills both verbal and written * Excellent time management and attention to detail * A team player more »

This position leads the end-to-end development of high-value accounts, as well as the share gain for substantial opportunities within the existing customer base, while delivering excellent customer service to encourage repeat business. THE ROLE The Technical Sales Account Manager will deal with enquiries for … new opportunities. Proactively build the new business pipeline by following up on market generated leads and literature requests. Co-ordinate actions needed to solve customer QCD (quality, cost, delivery) problems to maintain soundly based business relationships and maximise sales opportunities. Qualify new prospects then manage the handover stage for … the Sales Engineer providing support to them through to close. Monitor, report on market and competitor activities. Gather customer feedback and share with the field sales and marketing teams to ensure a focused and dynamic level of customer service and learn about the market. Build professional relationships more »

an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a Customer Service Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »

messages Contacting relevant directorates and passing on information Using appropriate IT software packages to access and produce information. To provide a comprehensive administrative support service To provide a high-quality customer care service to staff, service users, visitors and others who come into contact with the … service Provide the teams administration and are responsible for all back-office functions; letter writing, post, updating case management systems, maintaining accurate records Giving basic homelessness/housing advice or referring to HPRT staff, other agencies, and departments within the housing service as appropriate To assist Housing Advice … Assistants (HAAs) are the front face of the service, dealing with all customer and partner agency enquiries Good inter-personal skills and ability to work constructively within a large team. Responsible for maintaining records of all homelessness approaches. Respond positively/constructively during periods of heavy workload or more »

can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Required Salesforce Ecosystem Experience Hands on experience in handling L2 Production Support for Salesforce … Platform Hands-on experience in understanding Salesforce Customizations using Apex, Lightning Aura, Lightning Web Components Salesforce.com Admin, Sales/Service cloud certification is added advantage Prefered The job holder must have proven ability to work with a variety of customers in the IT Consulting and SaaS Software verticals. Previous … Customer Service/Support experience within a business to business environment (Process adoption and critical customer service tasks are highly desirable). Proven successful delivery of SLAs, time lines, Customer service queues for a product or service Proven and effective organizational, scheduling and more »

of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Technical Support Manager/Customer Relationship Centre Manager to complement their professional UK Service Team supporting a range of automated laboratory equipment associated with Clinical and Industrial markets … across the whole of the UK. Reporting to the Director of Customer Service, the successful Technical Support Manager candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a profitable customer service … well as the development of sales in conjunction with the sales and marketing teams, all achieved by delivering optimal organisation and efficiency of the Customer Relationship Centre team. Core responsibilities for this extremely varied and challenging Basingstoke based role will include (but not be limited to): The management, motivation more »

continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Technical Help Desk Manager/Customer Relationship Centre Manager to complement their professional UK Service Team supporting a range of automated laboratory equipment associated with Clinical and Industrial markets … across the whole of the UK. Reporting to the Director of Customer Service, the successful Technical Help Desk Manager candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a profitable customer service division as well as the development of sales in conjunction with the sales and marketing teams, all achieved by delivering optimal organisation and efficiency of the Customer Relationship Centre team. Core responsibilities for this extremely varied and challenging Basingstoke based role will include (but not be more »

Job Title: Customer Service Representative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries … and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customer service skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records of customer … Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customer service or a related field preferred. Experience with Microsoft Teams and other collaboration tools is advantageous. Flexibility to work a varied schedule, including more »

Job Title: Field Machinery Engineer Division: phs Wastekit Oxford Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »

Job Title: Field Machinery Engineer Division: phs Wastekit Gloucester Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »

client based in Kettering. Our client has a global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be … field based colleagues with their handheld device, supporting them with any software issues. Youll troubleshoot and provide resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT … related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within companys ticketing system. Own incidents/service requests or escalate to 2nd/3rdline support more »

Senior Program Manager, Consumer Customer Service Support, Program Delivery Group Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate will collaborate with global, cross-functional business teams and … CS operations to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen stakeholder management, negotiation, and prioritization skills. To excel, you will use your project or program management experience to advocate for, and improve, the customer experience, using KPIs to … and direction for projects and gain consensus and clear alignment at all levels as appropriate. Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Quality teams, Customer Experience, Capacity Planning, and multiple technical teams to design the projects standard operational procedures, processes and technical more »

FULFILMENT ASSISTANT - JOB DESCRIPTION Role: Fulfilment Assistant Department: Customer Service Reporting To: Customer Service Representative Days/Hours: Monday to Friday - 9am to 5pm Location : London Studio Based The primary purpose of this role is to provide comprehensive support to the Customer Service and … Fulfilment team with quality control checking, inventory management, booking customer orders, picking and packing orders. The Key Responsibilities Are: Inventory Management: Liaising with the Fulfilment/Logistics Company and Production Team to check stock. Having first hand knowledge and memory of all inventory and communicating with the production team … exchanges that have arrived and ensuring they’re as per our returns and exchanges policy. Updating returns and exchanges spreadsheet and communicating feedback to Customer service and production team. Managing inventory system and ensuring it is updated weekly. Shipping Logistics: Booking shipments via Fulfilment/Logistics account. Printing more »