Job Title : CustomerService Advisor Location: Highbury Campus, Portsmouth Salary: £22,132.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer of choice in the Portsmouth area … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As a customerservice assistant here at COPC, your role will encompass various responsibilities aimed at providing excellence service to students, staff and visitors. This … you: Excellent communication skills both verbal and written Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building Customer focused mindset with a commitment to providing exceptional service Problem solving abilities in order to resolve issues independently or collaboratively with colleagues Previous more »
you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. CustomerService Engineer - Imaging Equipment - Field based (Hertfordshire/Bedfordshire & surrounding areas) Competitive base salary + company car + bonus + overtime … OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling … to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? You will work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within more »
Stevenage, Hertfordshire, South East, United Kingdom
Siemens Healthineers
you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. CustomerService Engineer - Imaging Equipment - Field based (Hertfordshire/Bedfordshire & surrounding areas) Competitive base salary + company car + bonus + overtime … OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling … to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? You will work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
This is a fantastic opportunity for a SAP ByDesign Supply Chain Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** Role Info: SAP ByDesign Supply … Client Sites as Required £65,000 per annum Plus Full Benefits Package Permanent - Full Time Reporting to: UK SAP ByDesign Team Lead Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum … as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our more »
Executive to join our dynamic eCommerce team. The successful candidate will play a pivotal role in supporting trading activities, maintaining website performance, and enhancing customerservice excellence, with a focus on improving key performance indicators (KPIs) such as revenue and conversion rates. The Graduate eCommerce Executive will contribute … Annotate and analyze Google Analytics and Shopify data to optimize our marketing efforts. Evaluate and implement strategies to enhance the conversion rate and overall customer experience on our Shopify platform. Conduct ongoing SEO maintenance to ensure high visibility and search engine rankings. Present findings, insights, and recommendations in trade … speed issues and bugs. Execute merchandising tasks such as bundle setups, banner changes, and pricing updates. Address any other ad-hoc tasks as required. • Customer Services: Serve as the key point of contact for customerservice teams – internal and external. Manage end-to-end customerservicemore »
Haverhill, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Hendron Pearce Limited
that all work carried out by engineers is logged onto the Call Handling system and closed accurately after completion of work. To confidently handle customer or engineer issues, ensuring that any escalations are communicated to the Service Desk Manager. Ensure all administration requirements of the service desk … are carried out to company processes and standards. Technical Support Being the technical liaison between administration, the customer and scheduling to ensure that the customer receives expected product & service within agreed timescales. Assist with remote support of Software for both customer and engineer. Working with the … wider team on the implementation of internal software; liaising externally and internally to ensure projects are on track against agreed timescales. Provide a quality service for the customer which will include building good relationships, delivering training and first-class aftercare. Provide first line technical support for both industrial more »
Service Desk Team Leader - IT Service Management Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service … calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high … levels of customer service. Endeavour to provide all customers with the best level of customerservice and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working more »
discovery and improve human health. As we continue to grow, we are seeking a talented Operations Manager to join our dynamic team and oversee customerservice, logistics, supply chain, and office management. For more information on our company and its offerings, please visit www.antibodies.com. Job Description: The Operations … Manager will be responsible for all aspects of customerservice, order processing, stock preparation, internal transfers, supply chain, and order fulfilment. This is a hands-on role and, in addition to managing a small team, the Operations Manager will be actively involved on a daily basis in completing … Oversee the order processing workflow, from quote/to order receipt/to order fulfilment, to ensure accuracy and efficiency. Collaborate with sales and customerservice teams to prioritize orders, resolve order discrepancies, and meet customer delivery expectations. Implement and maintain order management systems and procedures to more »
Newport, Shropshire, West Midlands, United Kingdom
Talent Finder
CustomerService – Desk Operator | Newport | Full Time/Part Time | From £22,000pa + Our client is a successful taxi & PSV company based in Newport, Shropshire who due to continued success are currently looking to recruit a Desk Operator. This is a fantastic opportunity for somebody who excels … in customerservice to join a well-regarded company. Full training will be given on the specialised taxi booking computer system Benefits: Training Provided Company Pension Free car parking Friendly team of professional staff Potential of management position 28 days holiday Potential progression to management Staff discounts Birthdays … a team of professional drivers and desk operators, you will be responsible for answering the telephone in a polite, friendly and efficient manor, inputting customer's bookings onto the computer and ensuring emails and online bookings are inputted correctly. You will also be responsible for ensuring all bookings are more »
Our client is looking for a Technical CustomerService Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of … products. The Technical Customer Advisor, would be responsible for taking calls from customers and talking through the issue, assisting where possible and giving technical advice. Then should the issue not be able to be rectified over the phone, the advisor would then be responsible for liaising with an engineer … to fix the fault. The Advisor would also be responsible for logging ongoing jobs and ensuring these are completed. The Technical Customer Advisor, must have experience within a similar role, but this doesn't have to be within the plumbing and heating sector, as training will be provided for more »
CUSTOMERSERVICE ADVISOR ( EMAIL AND IN BOUND CALLS) B2B HOMEWARE STOCKPORT - HYBRID ROLE £25K GREAT BENEFITS Our client a highly successful B2B homeware company are looking to recruit an experienced E-commerce CustomerService Advisor (B2B ) experience and must have worked in a high volume call … centre and have excellent English language skills and high standard customerservice skills, with experience in either Freshdesk, Zendesk, Kapture, SAP & Shopify. · Handling consumer complaint, queries and requests received via call & email only. · Capable of managing 100 calls on a day-to-day basis · Align with inter-departments more »
Role - CustomerService Advisor (Banking) - Newcastle Role Type - Initial 6 month contract, followed by permanent employment. (To start asap) Location - Cobalt Business Park, Newcastle - NE27 0QJ (On-site daily) Salary/Pay - £12>£14 per hour ( subject to experience, 7.5 hours paid per day, 37.5 a week) Details … Multinational Financial Cooperation where they manage their personal lending business. You will be providing support to customers, largely from inbound calls & enquiries. Required Skills: CustomerService Experience (Largely inbound calls) Excellent communication skills, written & verbal Experience resolving customer complaints would be beneficial Data entry & use of CRM … required The ideal candidate will have the experience in the below, as part of their skill-set: Sociable, helpful and eager to provide excellent customerservice to customers with a friendly & professional approach Able to work in a fast-paced environment, ensuring defined protocols are followed. A good more »
Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a CustomerService or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any CustomerService or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »
Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a CustomerService or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any CustomerService or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »
s Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous IT support experience and love to provide a high … level of customerservice this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology … and systems for processing store transactions at Point of Sale, internal CRM systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customerservice inline more »
s Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous IT support experience and love to provide a high … level of customerservice this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology … and systems for processing store transactions at Point of Sale, internal CRM systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customerservice inline more »
being defined as: • Ability to document network information. • Assist in the setup of networks and contribute ideas and suggestions. • Suggest activities (common incidents and service requests) that can be performed by the service desk • Create and curate relevant knowledge articles. • Pass accreditations as required by the senior network … client centric organisation, our priority is always providing excellent support to our clients, therefore you will be expected to act as a site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2nd line on site and … service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will be expected to be flexible in that there may be a requirement to change your deployment at short notice, but they endeavour, as much as possible, to minimise disruption to more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Verto People
Service Coordinator/Engineering Coordinator/Service Administrator required to join a global leading Compressed Air Supplier. Service Coordinator/Engineering Coordinator/Service Administrator shall be responsible to plan and schedule the Service Engineers work, provide service support to the management team, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience working in a coordinator, scheduling, or similar customerservice role in engineering. This is a 6-months position that is covering maternity … leave. Package £25,000 Pro rata 30 37.5 Hours a week Pension Additional Benefits Onsite Parking 25 days holiday including Bank Holidays The Service Coordinator/Engineering Coordinator/Service Administrator role This is a 6-months position that is covering maternity leave. Coordinate the work, assignments, and more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export CustomerService Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield, South Yorkshire At a commutable distance from Sheffield, Swallownest, Barnsley, Worksop, Chesterfield, Dronfield, Barborough, Maltby, Rotherham, Hoyland, Doncaster, North Anston, Dinnington, Loxley, Clowne, South Yorkshire, North, A57, M1, A630 … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any CustomerService queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in CustomerService or Export more »
South Central Ambulance Service NHS Foundation Trust
Job summary We're looking for call handlers to join our dynamic and patient focused team. Do you have: Exceptional customerservice or patient facing experience, high levels of compassion and empathy and an excellent ability for following processes? A professional attitude, with a calm and articulate telephone … within the public or private sector is desirable, although not essential as full training will be given. However, previous experience of working in a customerservice and target focused environment is essential to thrive within this role. Full time hours vary between 6:00 & 23:00, 7 days … and record incoming telephone calls requesting Patient Transport, in accordance with the set audit procedure, meeting agreed Key Performance Indicators (KPIs). To be customer focused and provide information in a polite and accurate manner. To handle all other incoming telephone calls to the Contact Centre as appropriate to more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Elite Recruitment Solutions Maidenhead
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking CustomerService Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customerservice experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Spectrum Brands UK Ltd
Join Our Team as a CustomerService & Logistics Team Leader! Are you ready to take the lead in shaping the future of consumer goods logistics? Spectrum Brands UK, home to iconic brands like Russell Hobbs and Remington, is seeking a dynamic individual to join our team as a … CustomerService & Logistics Team Leader in our Appliances division. At Spectrum Brands UK, we're not just about products; we're about innovation, excellence, and creating meaningful connections with our customers. As a leader in the industry, we serve a diverse clientele and pride ourselves on delivering top … quality products to households across the UK. The Role As the CustomerService & Logistics Team Leader, you'll play a pivotal role in ensuring seamless operations and exceeding customer expectations. Lead a team of 4 dedicated professionals, drive a culture of trust and collaboration, and unleash your more »
1A SPINNEY VIEW, ROUND SPINNEY, NORTHAMPTON, England
ON DEMAND PRINT SERVICES LTD
you will be, answering the telephone in a polite and efficient manner, raise job bags an all-associated paperwork, all whilst working towards your CustomerService level 3 Apprenticeship. Role With a reputation for exceptional quality and excellence, a multi-million-pound print & packaging company is now embarking … upon yet another exciting growth cycle. The consistent growth experienced each year is attributed to the company’s dynamic culture, customer focused ethos, diverse product offering and, of course, its passionate team of highly motivated staff. To keep pace with its continued growth through 2023 and beyond, the company … of all products to enable estimates to be completed at the best price Maintain a high standard of commercial awareness at all times ensuring customer focus, cost and profitability is at the forefront in all decisions Liaise with suppliers to gain accurate 3rd party supply costs and timescales Work more »
Amadeus Business Travel Consultant to join the team on a temporary basis. They are looking for candidates who can deliver the highest standard of customerservice and professional business travel services and support using Amadeus. Amadeus Business Travel Consultant Responsibilities: Providing solutions and advice to clients in an … Handle schedule changes from airlines and amend itineraries according to clients changes Dealing with a mixture of prestigious and corporate accounts Offering first class customerservice Offering a quick, efficient and professional service Proactively maintaining relationships with clients Amadeus Business Travel Consultant Requirements: Business Travel Experience Essential … Amadeus is essential along with excellent fares knowledge and manual fare creation Exceptional customerservice and communication skills The ability to write professionally to clients and customers Handling telephone and email enquires Offer exceptional customerservice skills Extensive Geographical and airline knowledge Excellent attention to detail more »
join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customerservice skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role … in maintaining the technical customerservice experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. … buildings, assisting both students and staff with their technology needs Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols Procure and maintain accurate records of campus more »