1,426 to 1,450 of 1,596 Service Delivery Jobs

with a highly experienced Senior Procurement Manager and a collaborative global team, you'll manage high-value sourcing projects, drive supplier performance, and shape the commercial approach to key service delivery partnerships across the UK and offshore. What You'll Be Doing Lead sourcing and negotiation activities across a mix of indirect categories: technology, professional services, marketing, and … outsourced service delivery. Drive RFPs, supplier selection, commercials, KPIs and SLAs for new and existing supplier partnerships. Support strategic change programmes to optimise how the business delivers large-scale customer operations across UK and offshore locations. Build strong internal relationships with senior stakeholders across the UK, Europe, and North America. Design and embed supplier performance and relationship management frameworks … experience across indirect categories such as professional services, IT, tech, marketing, media or communications. A strong commercial mindset and excellent negotiation skills. Some exposure to or understanding of outsourced service delivery, third-party management, or offshore models. Strong stakeholder management skills - able to engage with senior leaders with credibility and confidence. A proactive, ambitious mindset and genuine desire More ❯

Job summary An exciting opportunity has become available within Alder Hey's Digital Service - iDigital. We are looking for a talented, highly motivated Chief Technical Officer to spearhead our digital technology services. The post holder will, under the direction of the Deputy Chief Digital Information Officer, be responsible for all service activities relating to the delivery of … Information Governance.This will include the management of all staff and suppliers engaged in those activities. They will direct the services, using a facilitative approach to improve the experience for service staff, patients and families. This role will involve some complex negotiation with senior managers at both at an operational and strategic level. Main duties of the job Champion digital … innovation that modernises care delivery at Alder Hey. Lead the development of a forward-thinking infrastructure strategy that underpins the digital ambitions of the organisations 2030 strategy. Ensure IT services are responsive, reliable, and aligned to user needs. Build digital capability across the workforce through skills development. Lead the development and execution of a robust cyber strategy to enhance More ❯

infrastructure solutions business offering services including Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an … the Out-Of-Hours (OOH) call-out rota. Carry enhanced van stock to achieve a high first-fix rate. Manage van stock similarly to level 1 and 2 responsibilities. Service Delivery Understand and demonstrate service delivery excellence, ensuring the basics are done right every time and contributing to a team where service quality is central More ❯

brain injury. MAIN PURPOSE: To provide robust and effective leadership to a specialised therapy team and recreational therapy team. The post will support the Senior Management Team in the delivery of services, quality improvement and clinical governance. MAIN TASKS AND RESPONSIBILITIES: Responsible for overseeing service delivery from referral to discharge to ensure treatment programmes are planned and … delivered effectively. To maintain an awareness of the caseloads of the team to ensure the most effective and efficient service is provided To be responsible for leading clinical governance activity within the team with regard to clinical risk management and for implementing clinical governance policies, standards and guidelines. Responsible for ensuring a high standard of service, delivered within … documentation produced by other members of the team is in line with professional and Brainkind standards Responsible for the day-to-day management and leadership of staff within the service and provide support to staff as required. To provide on-site deputy leadership for the team and take an active role in service developments through the use of More ❯

data, or business improvement within a care, support, health, or social impact organisation. With proven ability to develop business improvement strategies (for example, quality, technology, data) that enhance frontline service delivery and user experience, you will have a strong track record of building and embedding organisational data and insight functions that inform both operational decisions and external campaigning … business improvement in the charity, health, or social care sectors. Overseeing IT infrastructure, and/or digital platforms, and/or cyber security in a multi-site or distributed service environment. Deep understanding of data protection, compliance, quality assurance, and governance. Using data and digital tools to support and improve service delivery, and/or policy development … About the Organisation Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of More ❯

Contact us directly with any questions about this open position. Previous experience in a regulated environment is desirable but not essential. Experience resolving problems directly with users. Strong customer service skills. Comfortable with various deskside technologies. The role may require enhanced referencing or vetting due to its nature. As part of a dedicated support team, you will work onsite … to provide support for Lab-based IT within our client's pharmaceutical facilities. You will be supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, addressing each with empathy, pragmatism, and a focus on customer service-aiming to resolve issues satisfactorily and leave users satisfied. Join Us Hemmersbach provides IT More ❯

data, or business improvement within a care, support, health, or social impact organisation. With proven ability to develop business improvement strategies (for example, quality, technology, data) that enhance frontline service and wider programme and practice delivery and user experience, you will have a strong track record of building and embedding organisational data and insight functions that inform both … business improvement in the charity, health, or social care sectors. Overseeing IT infrastructure, and/or digital platforms, and/or cyber security in a multi-site or distributed service environment. Deep understanding of data protection, compliance, quality assurance, and governance. Using data and digital tools to support and improve service delivery, and/or policy development … About the Organisation Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of More ❯

role offers a commercial focus, working closely with Sales and Product teams to support business growth. What You'll Do: Leadership & Team Development - Act as a role model, driving service excellence, training, and development for all team members. Compliance & Safety - Ensure adherence to health & safety, security procedures and compliance accreditations, maintaining a safe working environment. Operations & Maintenance - Manage … ensuring expenditure aligns with agreed objectives and delivers best value Energy Efficiency & Infrastructure - Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency. Client Engagement & Service Delivery - Lead client tours, ensure service excellence, support project delivery, and maintain high client satisfaction. Risk Management - Maintain an up-to-date Risk Register, oversee all More ❯

Job title: SAP Solution Architect Location : UK (Remote) Type- Fixed Term Contract for 9 months Client: Zensar o Responsibilities Define, Design and Delivery SAP Architectural designs Develop overall solutions including high-level design (e.g.-Whiteboarding), statements of work (SOW), service design and bills of materials (BOM). Contributes to service delivery and engineering effectiveness by identifying More ❯

required for our traffic enforcement and management products is delivered and maintained in a timely, successful, and safe manor. What you will be doing: Work with the Head of Service Management, PMO Manager and Technical Manager and wider service delivery and service management team to ensure any recurring technical issues are addressed and any training or … to install and assemble system, overseeing the activities of our engineering partners and sub-contractors where necessary. Software configuration - adjusting system settings at the pole , maximising the efficiency of delivery and optimising the effectiveness of solutions in situ. System support assisting the helpdesk team, carrying out system checks and reacting to system generated alerts or client issues to trouble … in a developing market sector. The role offers wide scope for training as well as personal and professional development as the business grows, building skills in both technical and service delivery. If this sounds like the job for you, please apply New starters will be subject to clearance through the Disclosure and Barring Service and a County Court More ❯

required for our traffic enforcement and management products is delivered and maintained in a timely, successful, and safe manor. What you will be doing: Work with the Head of Service Management, PMO Manager and Technical Manager and wider service delivery and service management team to ensure any recurring technical issues are addressed and any training or … to install and assemble system, overseeing the activities of our engineering partners and sub-contractors where necessary. Software configuration - adjusting system settings “at the pole”, maximising the efficiency of delivery and optimising the effectiveness of solutions in situ. System support – assisting the helpdesk team, carrying out system checks and reacting to system generated alerts or client issues to trouble … in a developing market sector. The role offers wide scope for training as well as personal and professional development as the business grows, building skills in both technical and service delivery. If this sounds like the job for you, please apply.... New starters will be subject to clearance through the Disclosure and Barring Service and a County Court More ❯

Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯

Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯

orthognathic, trauma, cleft, TMJ, H&N, ophthalmology, dermatology, etc.). Provide technical input during case planning and surgical planning clinics. Liaise with consultants and theatre staff to ensure smooth delivery of surgical guides and models. Quality and Compliance Maintain and update Quality Management System (QMS) documentation for equipment, cleaning, and maintenance. Monitor H&S compliance across the digital lab … and escalate any management concerns. Ensure legal documentation is maintained within the Cranio-Maxillofacial Prosthetics Information System. Teaching, Training and Research Support the delivery of MPT training programmes and in-house digital skills workshops for dental technicians and junior staff. Mentor trainees and provide guidance on digital workflows and best practices. Contribute to departmental research and innovation projects, including … service evaluation and audit. Assist in the organisation of development meetings and CPD events Service Delivery and Administration Manage day-to-day caseloads independently, prioritising urgent requests and coordinating with clinical leads. Monitor turnaround times and contribute to service performance targets. Liaise with external suppliers and software providers as needed for technical support and procurement. Deputise More ❯

Leadership Role We're looking for a commercially minded and creatively driven individual to take the reins of our marketing and sales functions at Lucidica - a London-based Managed Service Provider (MSP) that's growing fast and thinking bigger. This is a perfect opportunity for someone who's been a Marketing Executive at an MSP or managed marketing in … sales teams, working closely with the Director and other senior leaders to drive the company's growth and brand presence. You'll shape the strategy, manage day-to-day delivery, and support your team to hit their goals - all while keeping the sales pipeline healthy and marketing efforts aligned to business objectives. You'll be managing one Marketing Executive … targets for Sales Executives Review and improve sales processes and documentation Support with proposals, pricing approvals, and client journey mapping Collaborate with senior managers to ensure alignment across operations, service delivery, and finance SALARY & BENEFITS: £35,000 - £45,000 OTE depending on experience 20 days holiday + bank holidays Vitality Points benefit scheme (worth approx. £1,000/ More ❯

day support of clinical IT systems, including training, to end users. Your main focus will be to effectively respond to client organisational needs by contributing to the design and delivery of high-quality support, including IT training courses, creation and maintenance of User Manuals and other support material, e.g. e-learning, virtual, as well as formation and support of … customer-focused IT training directly to end users working within a framework supporting projects or system upgrades. To provide first-line support to operational systems users in response to service incidents, responding in a professional and customer-focused manner. To assist in developing a flexible range of training courses to support clinical system users in meeting the needs of … serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours More ❯

can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements. The Digital Technical Specialist in 3D Cranio-Maxillofacial Reconstruction plays a key role in supporting complex surgical procedures through virtual planning, digital design, and the manufacture of patient … orthognathic, trauma, cleft, TMJ, H&N, ophthalmology, dermatology, etc.). Provide technical input during case planning and surgical planning clinics. Liaise with consultants and theatre staff to ensure smooth delivery of surgical guides and models. Quality and Compliance Maintain and update Quality Management System (QMS) documentation for equipment, cleaning, and maintenance. Monitor H&S compliance across the digital lab … and escalate any management concerns. Ensure legal documentation is maintained within the Cranio-Maxillofacial Prosthetics Information System. Teaching, Training and Research Support the delivery of MPT training programmes and in-house digital skills workshops for dental technicians and junior staff. Mentor trainees and provide guidance on digital workflows and best practices. Contribute to departmental research and innovation projects, including More ❯

month Fixed Term Contract. The End User Support department is built around excellence in customer service. Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide IT support to our internal customer base. It is essential that any successful candidate have … email, chat, telephone and face to face, assisting the existing team in ensuring work coming into the team is actioned as quickly and efficiently as possible, maintaining our high service standards at all times. Work arrives into the team in a variety of ways and is then triaged and allocated to team members to work on to resolution. You … for remote working Manage customer expectations and provide regular updates Ensure a positive approach to challenges and provide open and honest feedback with the goal being to always improve service to the business and end users Ensure all tasks are delivered to a high quality and on time Constantly work to optimise support processes and procedures, looking for opportunities More ❯

number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present and demonstrate managed services solutions to potential clients, highlighting benefits and ROI. • Proposal Development: Create detailed proposals and quotations that clearly outline service offerings and pricing. … secure contracts and close sales. • Performance Tracking: Monitor and report on sales performance, adjusting strategies as needed to meet goals. • Collaboration: Work closely with technical teams to ensure seamless service delivery and client satisfaction. Qualifications • Experience: Proven track record of success in IT Managed Services Sales, preferably with an MSP or IT Reseller, selling directly to the end More ❯

Global Infrastructure Lead , you'll be responsible for maintaining high availability, performance, and security of all network systems, while overseeing a skilled team of network engineers. You'll ensure service levels are met across the board, work closely with third-party providers, and play a key role in shaping the firm's evolving global network strategy . Key Responsibilities … line with SLAs and business requirements. Lead or contribute to major network projects, including an ongoing SD-WAN transformation . Collaborate with internal teams and external vendors to optimize service delivery and network evolution. Identify and implement process improvements to enhance operational efficiency and service quality. Maintain strong documentation, reporting, and compliance standards. Requirements Proven experience in More ❯

number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present and demonstrate managed services solutions to potential clients, highlighting benefits and ROI. • Proposal Development: Create detailed proposals and quotations that clearly outline service offerings and pricing. … secure contracts and close sales. • Performance Tracking: Monitor and report on sales performance, adjusting strategies as needed to meet goals. • Collaboration: Work closely with technical teams to ensure seamless service delivery and client satisfaction. Qualifications • Experience: Proven track record of success in IT Managed Services Sales, preferably with an MSP or IT Reseller, selling directly to the end More ❯

Global Infrastructure Lead , you'll be responsible for maintaining high availability, performance, and security of all network systems, while overseeing a skilled team of network engineers. You'll ensure service levels are met across the board, work closely with third-party providers, and play a key role in shaping the firm's evolving global network strategy . Key Responsibilities … line with SLAs and business requirements. Lead or contribute to major network projects, including an ongoing SD-WAN transformation . Collaborate with internal teams and external vendors to optimize service delivery and network evolution. Identify and implement process improvements to enhance operational efficiency and service quality. Maintain strong documentation, reporting, and compliance standards. Requirements Proven experience in More ❯

team is delivering ultra-precise vehicle models and fully virtual environments to accelerate race-day performance. As Head of Simulator Operations , you'll be the driving force behind simulator service delivery, tech integration, and team leadership. You'll play a key role in shaping technical strategy, collaborating with world-class engineers, and optimising systems for reliability, realism and … vehicle, tyre and track models Collaborate on physics development and system improvements Manage facility operations and technical supplier relationships Recruit and lead a high-performance simulation team Own technical delivery and champion customer experience About You: 5+ years in DiL simulator development or operations (motorsport or similar) Strong expertise in real-time systems, model correlation, and system integration Proficiency More ❯

and report on NPS, CSA, and churn, using insights to drive improvements Identify at-risk customers early and implement tailored retention playbooks Work cross-functionally with Sales, Ops, and Service Delivery to close customer experience gaps Drive high standards in onboarding, proactive communication, and issue resolution Establish scalable CX processes for both organic and acquired customers Deliver regular … Oversee efficient handling of customer complaints within defined frameworks Manage escalations, ensuring timely resolutions and clear stakeholder communication Skills and Experience Required: Strong background in both CX strategy and delivery, with the ability to combine insight, vision, and execution Proven CX experience within Tech, MSP, or Telco environments Deep understanding of customer ecosystems, service design, and integrated IT More ❯

highly regarded underwriter. The company offers a full benefits package including a generous on-target bonus of 15%. The successful candidate will be responsible for the risk administration service delivery by an Outsourced Business Partner, and Underwriting Operations to an Underwriting Team. Main duties: Oversight of the risk administration Standard Operating Procedures, process flow charts, and controls … the key contact, coordinator, and point of escalation between the Underwriting Team, Underwriting Operations, and the Outsourced Business Partner. Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend/lead meetings as required with relevant stakeholders. Responsible for the management and training of the Underwriting Operations Team members who support the Underwriting Team. Standardize … outsource further tasks and follow governance processes and testing associated with the changes. Monitor daily, weekly, and monthly KPIs, updating Senior Operations and Underwriting Management. Ensure workflows remain in service and maintain a high level of data quality. Coordinate shared email boxes supporting the Underwriting Team. Triage correspondence and act promptly to avoid backlogs. Monitor data quality entry by More ❯