151 to 175 of 1,072 Service Delivery Jobs

annual salary up to £27,500.00 , depending on skills and experience and follows a hybrid working model. Tasks and responsibilities: Working closely with the Service Delivery Supervisor the role holder will be responsible for: Own service delivery and ensure SLAs are met Support client needs … offer a range of benefits including: 33 days annual leave, inclusive of Bank Holidays, with additional annual leave awarded after 5 and 10 years' service Enhanced pension contributions Life assurance Medicash healthcare plan Retail and lifestyle discounts through our Benefits Platform Health and wellbeing support, including an Employee Assistance ...

exciting opportunity for an experienced IT Service Manager to lead service management across a complex technology estate supporting a highly regulated scientific environment. You will be responsible for service performance, availability, supplier management, continual service improvement, stakeholder engagement, and ensuring high-quality IT services that meet … business and user needs Client Details This role is based within the public sector in central London. Description Lead the delivery of high-quality IT services across multiple platforms, systems, and suppliers. Drive service excellence and user satisfaction through effective service management practices. Apply ITIL principles ...

their data, and is backed by top-tier investors. About the Role Menlo Security is seeking an experienced Senior Software Engineer to join the Service Delivery team. The position is full-time and either remote (UK time zone) or based from our Bracknell, UK office. Service Delivery … internal teams interact with our platform for customer provisioning, management and analytics; by focusing on building robust APIs and microservices that work together. Within Service Delivery you will use your strong technical ability to design and drive the introduction of new features and services, as well as evolve ...

obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE As a Technology Service Analyst for BBC Children in Need, you will support the delivery, performance, compliance and continuous improvement of technology services across the charity. Working with … services are reliable, secure and aligned to business needs through performance monitoring, operational support, platform administration, incident and change management, reporting and data-driven service improvement. This role plays a key part in enabling the charity's impact across the UK. WHY JOIN THE TEAM ...

reflective of activity. Main duties of the job The post-holder will lead on improving the efficiency and effectiveness of income systems, ensuring the delivery of a high-quality and comprehensive financial service to service areas. This is a senior role within the Income team, responsible … maintaining complex activity, income, demand and capacity models, delivering the annual activity plan, and providing detailed analysis to support financial planning, contract negotiations, service transformation and strategic decision-making. Lead the development of reporting and automation solutions using Power BI, SQL, macros and other business intelligence tools to improve ...

excited to announce an excellent opportunity to join our team as a SIAM Manager. In this role, you will be accountable for leading the Service Integration and Management (SIAM) function across our client ecosystem, ensuring the effective governance, integration, and performance of services delivered by multiple internal and external … suppliers. As a SIAM Manager, you will lead the Service Integration and Management function across the multi-supplier environment, driving effective governance, supplier performance, service integration, and continual service improvement. You will work closely with customers, suppliers, ServiceNow stakeholders, and internal teams to establish strong collaborative relationships ...

4.30pm Based in Worcester with occasional travel to sites. Car/Allowance Company Bonus We’re looking for a hands-on Field Service Manager to lead and elevate our client's Field Service and Technical Support function. This is a key leadership role responsible for driving performance, improving … service delivery and ensuring an exceptional customer experience. You’ll manage a team of Field Service Engineers, take ownership of day-to-day operations, and act as the escalation point for complex technical issues, combining strong leadership with real technical expertise. What You’ll Do · Lead, coach ...

annum. We are looking for an experienced and passionate IT Problem Manager to join Surrey County Council's IT & Digital Service and help shape the future of Problem Management across our organisation. This role is based at Woodhatch Place in Reigate. We offer a hybrid working model with … minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension ...

operational support services to a range of clients. Working in a fast-paced and collaborative environment, the team focuses on providing exceptional client service, maintaining operational excellence, and achieving key business performance objectives. This is an exciting opportunity to lead a talented team, shape service delivery … play a key role in driving continued growth and success. What you’ll be doing Lead, inspire and motivate a team to deliver outstanding service to clients while achieving operational and financial targets. Take full responsibility for team leadership, employee engagement, performance management and continuous improvement initiatives. ...

across the globe. This structure helps enable knowledge-sharing across categories and regions, streamlining efforts in seeking innovative suppliers that can provide exceptional client service to maximize SCS’s value for the EY organization and the world's supply chain. A key component of SCS is Global Procurement, whose … reporting. Successfully leading negotiations for global and regional deals meeting the timelines, scope, and requirements agreed with key stakeholders. Working with senior EYT and Service Line stakeholders to help develop a category strategy which supports the overall global technology strategy. Supporting the broader Technology Sourcing team Manage full lifecycle ...

Centre UK, alongside sterile compounding, and nursing home healthcare services through Pharmaxo. Together, Icon Cancer Centre and Pharmaxo deliver an end-to-end healthcare service for patients and partners across the UK. We're looking for an experienced IT Operations Manager to lead IT operations across our UK business … high-performing IT services across a complex multi-site healthcare environment. The role You'll lead IT operations across the UK, overseeing infrastructure, networks, service delivery, cloud and data centre operations, service desk, platform support, and supplier performance. This role suits a strong operational leader with technical ...

facing operations into a unified, enterprise-wide contact centre function. This is a highly visible leadership role with responsibility for bringing together several established service desks and customer support functions that provide critical services across employee services, IT support, financial administration and public-facing service operations. The successful … candidate will play a key role in shaping the future customer experience strategy, driving service excellence and leveraging technology to create a seamless customer journey. This is an exciting opportunity for a leader who thrives in change environments and enjoys translating strategic vision into operational reality. What ...

delivering the NHS 10-Year Health Plan, overseeing national programmes with investment exceeding £1.5 billion. This is an exciting opportunity for experienced Digital & Data Delivery Managers to join NHSE at a pivotal moment and help design & deliver of some of the most ambitious digital transformation programmes ever undertaken within … national NHS services, supporting a modern, interoperable health and care system. Main duties of the job You will have the opportunity to lead the delivery of nationally significant products and services that directly improve patient outcomes and support frontline care. You will:o Lead and inspire high-performing multidisciplinary ...

Wanstor! At Wanstor, we help ambitious organisations work smarter and stay secure through technology. Founded in 2002, we are an award‐winning Managed IT Service Provider with a team of over 200 people supporting customers across the UK. Across managed IT, Cloud, Modern Workplace, AI, Networking, and Security … managed services business. This is a high-impact role with end-to-end accountability for operational performance, owning the full lifecycle of service delivery from project implementation through to live managed services. You'll be the driving force behind stabilising, standardising, and scaling our operations to support ...

summary The post holder will be responsible for the supporting the delivery of the High Intensity Use service in the community. The role will require engagement with clinical staff to coordinate care for individuals referred and identified by the service. The aim of the service will … high support needs, including social isolation, wellbeing, housing, unemployment and welfare benefits. Develop the directory of prescribed services and maintain systems for accurate HIU service delivery records. Liaise with health professionals and build relationships with existing services to increase project visibility and ensure information remains current and relevant. ...

business change needs, assess the impact of those changes on IT&D infrastructure and systems, capturing, analysing and documenting requirements. Supporting the communication and delivery of those requirements for complex and strategic IT business solutions across the Authority typically requiring up to 200 man days of project resources. … Sussex County Council and Brighton & Hove City Council. This role sits in the Engagement & Digital Innovation team within the Orbis IT & Digital Service. This Service provides mission critical operational support, innovative project delivery and dynamic strategic leadership that underpins delivery of the business priorities and service ...

Engagement Lead - Service Delivery Location: London/Hybrid My client is looking for a highly experienced Engagement Lead to join a growing consultancy and play a pivotal role in delivering transformational outcomes for some of the UK's most recognised organisations. As Engagement Lead, you will … consultative engagements and client-focused outcomes. Expertise in one or more of the following areas: IT & Digital Operating Model Development Process Design Organisation Design Service Integration SIAM Service Management Experience leading digital change and IT transformation programmes. Strong senior stakeholder management skills, including business case development and approvals. ...

Service Desk Manager - Managed Services Provider Location: Hybrid/London Salary: Up to 60,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Desk Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers … opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service ...

they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence … they'd love to hear from you. The Opportunity Youll lead their Helpdesk, Field Engineers, Projects and Technical Specialists, ensuring customers receive an outstanding service while helping our engineers reach their full potential. Youll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams ...

senior stakeholders, subject matter experts and suppliers to finalise the target state, develop the implementation roadmap, support completion of the business case and lead delivery of the agreed programme of change. The role will oversee multiple workstreams covering Finance, HR, IT and Change Management, ensuring that technical, process … Umbrella for the right experience candidate. Summary of Responsibilities and Personal Duties: Transformation Programme Manager To be responsible for driving the delivery of change projects across strategic, frontline and support functions and influencing new ways of working to achieve corporate objectives To deliver a design-led approach to project ...

About the job you’re consideringThe SIAM Service Asset and Configuration Management (SACM) Manager is accountable for leading and governing the end-to-end Service Asset and Configuration Management process across a complex multi-supplier environment. The role is outcome-focused, ensuring that asset and configuration information … accurate, reliable, and effectively managed throughout its lifecycle to support service delivery, operational decision-making, and risk management. The SACM Manager will provide strategic oversight of the CMDB and asset management practices, drive cross-supplier compliance with SACM policies and standards, and ensure configuration data integrity across ...

role in supporting and enhancing their enterprise systems. This role will lead the Digital Corporate Applications Procurement team, overseeing the support, maintenance and delivery of procurement systems across the ERP estate. You will ensure our procurement applications are reliable, integrated and aligned to business needs while enabling ongoing transformation. … with SAP or equivalent ERP systems. Proven experience in application management and system delivery. Strong stakeholder management and leadership experience. Experience working in Agile delivery environments. Key Responsibilities for the Procurement Application Team Lead: Lead and manage the Procurement Applications team, ensuring effective delivery of support and development ...

Amadeus is seeking a Service Management Senior Specialist IT Service Delivery Manager to lead the day‐to‐day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This ...

reducing our carbon emissions to developing vaccines during a pandemic. We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity) IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires … contribution of others, creating a great culture to work in and a place where we all feel we belong. The Senior Delivery Manager (Identity) will lead the delivery of complex identity and access management initiatives, bringing together technical teams and stakeholders to deliver secure, user-focused digital services. ...

Milton Keynes or Glasgow To oversee the end-to-end management of Major Incidents and Problems across complex infrastructure environments, ensuring rapid service restoration and minimal business disruption. The role coordinates with technical teams, technical & business stakeholders and incident response activities, driving consistent timely resolution, effective communication and root … cause analysis. It also supports continuous service improvement by identifying trends, preventing recurring incidents and strengthening operational resilience across production services. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will ...