1,601 to 1,625 of 1,931 Service Delivery Jobs

lead a team of Incident Management professionals, providing strategic direction and operational oversight while acting as the central point of coordination during high-priority service disruptions. The role requires exceptional communication skills, with the ability to confidently engage both technical teams and senior business stakeholders, including executive leadership.This position … improvement.Act as the primary point of accountability for the management and restoration of critical technology services during major incidents.Coordinate technical teams to drive rapid service recovery and minimise business impact during service disruptions.Chair technical and management bridge calls, assigning actions, tracking progress, and ensuring effective communication throughout ...

financial system and are closely monitored by top regulators around the world.Overview:As a Technical Project Manager, you will own the end-to-end delivery of SensaAI and NetReveal deployments at major financial institutions. You will lead complex, multi-stream projects spanning transaction monitoring, sanctions screening, KYC, and fraud … single point of accountability for delivery quality, timelines, regulatory readiness, and customer satisfaction.Job DescriptionKey Responsibilities:Run Strong, Modern Project Management:Lead single-workstream or small multi-workstream projects within an existing customer engagement, typically spanning engineering, data science, and customer IT, with senior TPM or engagement manager oversight ...

user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations.This role ensures operational stability and service consistency in highly diverse, regulated environments while translating global workplace standards into effective local execution. Acting as the UK authority for workplace services … regional business leadership.This position reports to the Director Workplace Services EMEA, part of the Infrastructure and Operations team.What you will do:Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures.Lead and govern Site ...

user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations.This role ensures operational stability and service consistency in highly diverse, regulated environments while translating global workplace standards into effective local execution. Acting as the UK authority for workplace services … regional business leadership.This position reports to the Director Workplace Services EMEA, part of the Infrastructure and Operations team.What you will do:Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures.Lead and govern Site ...

user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations.This role ensures operational stability and service consistency in highly diverse, regulated environments while translating global workplace standards into effective local execution. Acting as the UK authority for workplace services … regional business leadership.This position reports to the Director Workplace Services EMEA, part of the Infrastructure and Operations team.What you will do:Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures.Lead and govern Site ...

user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations.This role ensures operational stability and service consistency in highly diverse, regulated environments while translating global workplace standards into effective local execution. Acting as the UK authority for workplace services … regional business leadership.This position reports to the Director Workplace Services EMEA, part of the Infrastructure and Operations team.What you will do:Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures.Lead and govern Site ...

user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations.This role ensures operational stability and service consistency in highly diverse, regulated environments while translating global workplace standards into effective local execution. Acting as the UK authority for workplace services … regional business leadership.This position reports to the Director Workplace Services EMEA, part of the Infrastructure and Operations team.What you will do:Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures.Lead and govern Site ...

lead a team of Incident Management professionals, providing strategic direction and operational oversight while acting as the central point of coordination during high-priority service disruptions. The role requires exceptional communication skills, with the ability to confidently engage both technical teams and senior business stakeholders, including executive leadership. This … primary point of accountability for the management and restoration of critical technology services during major incidents. Coordinate technical teams to drive rapid service recovery and minimise business impact during service disruptions. Chair technical and management bridge calls, assigning actions, tracking progress, and ensuring effective communication throughout the incident ...

health and care projects are cyber security therefore a background in cyber is essential. Key Responsibilities Client relationship: developing strong client relationships through delivery and sales activity Client Delivery: Accurately delivering high quality work to agreed timelines, taking the initiative, utilising the strength of the wider team appropriately … knowing how to jump straight in. Leadersh: taking a leading role in developing health and care clients and oversight of the portfolio of healthcare delivery Sales: taking responsibility for supporting in growing client accounts and winning new health and care opportunities Stakeholder Management: Understanding our clients’ (in particular healthcare ...

recruiting on behalf of our client for an experienced AV Engineering Manager to lead the delivery of enterprise AV services within a prestigious London-based organisation. Leading a team of AV Engineers, you'll be responsible for maintaining high service standards, managing technical escalations, supporting AV operations across … contact, ensuring effective communication between operational teams and senior management. Implement governance, processes and operational standards across the AV team. Maintain consistency across service delivery. Drive accountability and continuous improvement. Uphold high standards across all aspects of the AV service. Resolve complex, high-priority AV incidents, acting ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … automated data pipelines. Develop automation solutions using APIs, scheduled processes and event-driven workflows. Monitor, troubleshoot and optimise data automation processes, ensuring reliable service delivery. Design, develop and support data integration, orchestration and automation solutions using Microsoft Fabric, including Data Factory and related platform capabilities. Ensure reliable data movement ...

. Key Responsibilities Deliver professional 2nd and 3rd line support for Dynamics 365 F&O customers. Take end-to-end ownership of incidents and service requests assigned to you. Investigate complex application issues, identify root causes and implement appropriate resolutions. Ensure tickets are managed and resolved within agreed SLAs … sales opportunities. Build strong relationships with customers and become a trusted point of contact for their Dynamics environment. Help improve internal support processes and service delivery. Experience & Skills - We’re looking for someone with: Strong experience supporting Microsoft Dynamics 365 Finance & Operations in a live environment. Experience across ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, ChelmsfordAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London … processes and automated data pipelines.Develop automation solutions using APIs, scheduled processes and event-driven workflows.Monitor, troubleshoot and optimise data automation processes, ensuring reliable service delivery.Design, develop and support data integration, orchestration and automation solutions using Microsoft Fabric, including Data Factory and related platform capabilities.Ensure reliable data movement between cloud ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, ChelmsfordAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London … processes and automated data pipelines.Develop automation solutions using APIs, scheduled processes and event-driven workflows.Monitor, troubleshoot and optimise data automation processes, ensuring reliable service delivery.Design, develop and support data integration, orchestration and automation solutions using Microsoft Fabric, including Data Factory and related platform capabilities.Ensure reliable data movement between cloud ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, ChelmsfordAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London … processes and automated data pipelines.Develop automation solutions using APIs, scheduled processes and event-driven workflows.Monitor, troubleshoot and optimise data automation processes, ensuring reliable service delivery.Design, develop and support data integration, orchestration and automation solutions using Microsoft Fabric, including Data Factory and related platform capabilities.Ensure reliable data movement between cloud ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, ChelmsfordAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London … processes and automated data pipelines.Develop automation solutions using APIs, scheduled processes and event-driven workflows.Monitor, troubleshoot and optimise data automation processes, ensuring reliable service delivery.Design, develop and support data integration, orchestration and automation solutions using Microsoft Fabric, including Data Factory and related platform capabilities.Ensure reliable data movement between cloud ...

will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role is central to enabling our lawyers and business services teams to operate efficiently, securely, and in compliance with regulatory and client requirements. … Management Systems (PMS/CMS) Workflow and matter lifecycle platforms Legal finance and time recording systems Investigate, diagnose, and resolve complex application-related incidents, service requests, and problems in line with SLAs and business priorities. Act as a technical escalation point for application-related issues, working closely with Service ...

adoption, optimisation, and value realisation. Act as a trusted advisor to senior stakeholders and clients. Lead cross-functional teams across architecture, development, support, and service delivery. Manage platform performance, continual improvement, risk, and compliance. Oversee demand management, prioritisation, and investment decisions. Support commercial growth opportunities and client success. What … Bring Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role. Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD . Experience managing complex multi-instance or multi-client environments. Expertise in platform governance, operating models, and service improvement. Strong stakeholder ...

responsible for leading Operational Excellence across RWS Global, ensuring that business processes, systems, governance, and operational strategies support the organisation’s growth and delivery objectives. This role provides executive leadership across Continuous Improvement and Information Technology with a focus on enterprise maturity, process governance, reporting, and organisational effectiveness. Working … closely with the Executive & Senior Leadership teams, the VP, Business Operations will develop scalable operational frameworks that enable efficient delivery across multiple business units, regions, and functions. The successful candidate will combine strategic thinking with operational execution, drive transformation change, improve organisational performance, and ensure the business ...

month contract basis. This role offers the opportunity to work within a business intelligence and reporting function, supporting stakeholders across the organisation through the delivery of high-quality data analysis, management information, and performance reporting. As a Data Analyst, you will be responsible for transforming complex data into meaningful … strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards ...

month contract basis. This role offers the opportunity to work within a business intelligence and reporting function, supporting stakeholders across the organisation through the delivery of high-quality data analysis, management information, and performance reporting. As a Data Analyst, you will be responsible for transforming complex data into meaningful … strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards ...

partners and industry stakeholders.Act as an escalation point for complex stakeholder enquiries and relationship challenges.Support the team in maintaining high levels of engagement and service delivery.Champion best practices in stakeholder communication and relationship management.Operational ManagementOversee team activity, workloads, and priorities to ensure business objectives are met.Monitor team performance, engagement … influencing skills.Ability to engage confidently with stakeholders at varying levels of seniority.Strong problem-solving and conflict-resolution abilities.Commercial & Strategic MindsetAbility to balance operational delivery with longer-term strategic objectives.Strong commercial awareness and understanding of stakeholder engagement.Data-driven approach to decision-making and performance improvement.Technical SkillsProficiency in Microsoft Excel ...

will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.The RoleThe Director of Project Engineering – Europe is responsible for leading … Project Engineering organization across the European region, ensuring the successful delivery of complex SCADA, Energy Management Systems (EMS), Generation Management Systems (GMS), Advance Distribution Management Systems (ADMS), and related Operational Technology (OT) solutions for electric utility customers.Based in Europe, the Director will provide strategic leadership for a geographically dispersed ...

services organization, responsible for helping customers realize value from their software investments through implementations, managed services, data services, adoption programs, and emerging AI-enabled delivery models. Operating across the Americas, EMEA, and APAC, GPS is a large, globally distributed organization supporting a diverse portfolio of products, customers, and service … role and it is not a pure operations role. It requires someone who understands how a services business flows, from bookings and backlog through delivery and billing to revenue recognition, resource management, and profitability.This leader will serve as a key business partner to GPS senior leadership, bringing financial clarity ...

services organization, responsible for helping customers realize value from their software investments through implementations, managed services, data services, adoption programs, and emerging AI-enabled delivery models. Operating across the Americas, EMEA, and APAC, GPS is a large, globally distributed organization supporting a diverse portfolio of products, customers, and service … role and it is not a pure operations role. It requires someone who understands how a services business flows, from bookings and backlog through delivery and billing to revenue recognition, resource management, and profitability. This leader will serve as a key business partner to GPS senior leadership, bringing financial ...