1,726 to 1,750 of 1,931 Service Delivery Jobs

reporting directly to their Regional Team Leader you will provide first and second-line support on-site and remote support for customer incidents and service requests across an assigned region. The IT Field Engineer ensures high standards of customer service, reliable operation of end-user technology and local … infrastructure, and effective support for day-to-day IT service delivery. You will need access to your own vehicle for this position. Main Duties and Responsibilities of the IT Field Engineer include: Provide first-line and second-line support for incidents and service requests through site visits, telephone ...

Work with financial models and data to support growth plans. Deliver practical recommendations that help clients improve performance. Collaborate with finance, technology and client service teams to enhance service delivery. Contribute to the development of processes and best practice within a growing advisory function. About ...

directly to the COO, you will lead Project Managers and Implementation Managers, while owning three critical areas of the customer journey: customer experience and service quality, customer onboarding and delivery, and operational oversight of strategic customers. This is a highly strategic and hands-on leadership role, combining customer … facing leadership, operational excellence, people management, and a strong commercial mindset. You willbe responsible fordefining how we measure and improve customer experience, building scalable delivery processes, and ensuring our most strategic customers receive a high-quality, coordinated service across the organization. Key Responsibilities Own the customer experience strategyacross ...

directly to the COO, you will lead Project Managers and Implementation Managers, while owning three critical areas of the customer journey: customer experience and service quality, customer onboarding and delivery, and operational oversight of strategic customers. This is a highly strategic and hands-on leadership role, combining customer … operational excellence, people management, and a strong commercial mindset. You will be responsible for defining how we measure and improve customer experience, building scalable delivery processes, and ensuring our most strategic customers receive a high-quality, coordinated service across the organization. Key Responsibilities Own the customer experience strategy ...

their IT and managed services. The Role As Technical Account Manager, youll act as the strategic point of contact for a portfolio of managed service customers, working closely with technical, infrastructure, service desk and cyber security teams to ensure excellent service delivery. Youll take a proactive, consultative … develop practical IT roadmaps aligned to their wider business objectives. The role will include: Managing and developing relationships across a portfolio of managed service clients Acting as a trusted technology adviser to key customer stakeholders Leading regular customer meetings Developing customer technology roadmaps and identifying opportunities for modernisation Advising ...

operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … enterprise solutions. Data & Integration: Data architecture, governance, structured/unstructured data, APIs, search and information management. Modern Engineering: Automation, deployment, testing, observability, DevOps and service transition. Security & Governance: Secure-by-design architecture, identity, privacy, data protection, AI risk and governance. Customer & Commercial: Consultancy, pre-sales, technical workshops, bids ...

plus bonus Security Clearance Eligibility Required (No Sponsorship Possible) Role Overview: Our client is looking for an experienced Oracle Finance professional to support the delivery of complex finance transformation programmes across large enterprise environments. This is a senior, client-facing role combining Oracle Cloud Finance expertise with finance process … will work with organisations to understand existing finance operations, identify opportunities for improvement and design Oracle-enabled solutions that improve efficiency, control and service delivery. The role combines functional Oracle expertise, solution design, transformation delivery and stakeholder engagement, with the opportunity to lead teams and contribute ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. Build software solutions using Python and modern engineering practices. Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

Monday to Thursday, 7:30am 5:30pm) About Us Echo Managed Services and its subsidiary Aptumo support water companies globally to deliver effective customer service and drive retail operation efficiency through end to end customer service and water billing software offerings. The Role This is a field-based … team. As part of the role, you'll carry out customer visits, meter inspections, and water supply checks, gathering information that helps improve customer service, maintain accurate records, and protect revenue. This role would suit someone who enjoys working independently, building rapport with customers, solving problems, and spending time ...