176 to 200 of 581 Service Delivery Jobs

help organisations streamline processes, improve efficiency, and operate more effectively. You may come from a technical background, such as: IT Manager Professional Services Engineer Service Desk Analyst Systems Administrator Technical Support Specialist Or you may come from a finance or accounts background, such as: Accounts Assistant Finance Administrator … trust-based client relationships that feel supported and effortless. Meet or exceed monthly sales targets while championing a smooth customer experience. Sales Strategy & Insight Delivery Use Challenger insights to guide clients effectively delivering clarity, simplifying decisions, and helping them avoid unnecessary effort. Team Collaboration Work with internal teams ...

Join This Opportunity? Join a high‐growth UK MSP recognised for service excellence and strong customer satisfaction. Work with enterprise‐scale clients across a full managed services portfolio (Connectivity, Modern Workplace, Cyber, Cloud, Mobile). Take on an autonomous, commercially focused role with real ownership of strategic accounts. Collaborate … with expert technical, service desk, and project delivery teams to create impactful solutions. Clear progression pathways as the business continues to expand across the South and the North. The Role This is a senior, client‐facing position responsible for leading and growing a portfolio of enterprise customers. ...

market trends, and competitive landscape, with a focus on the Belgium market. Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal … + commission scheme + full extralegal package A dynamic and growing company looking for innovation driven people Training and career management opportunities Microsoft Cloud, Service Delivery, Online Research, Presentations, Sales Strategy, Sales forecast, Skills Development, Market Trends, Cloud platform, Key Stakeholders, Delivery, IT Solutions, Sales, Communication, Security ...

Cloud Data Platform within a managed services environment. You'll play a key role in ensuring platform stability, performance, and continuous improvement, working across service management processes and technical delivery. This role suits someone who is comfortable operating at the intersection of infrastructure, cloud platforms, and IT service … asset and configuration management processes to ensure accurate and up-to-date infrastructure records Support availability and capacity management , ensuring the platform meets agreed service levels Lead and contribute to change management , ensuring changes are controlled, tested, and documented Provide hands-on coding and scripting to support automation, monitoring ...

issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP · Excellent customer service and communication skills (verbal and written) · Be able to drive to site · Ability … prioritise tasks on a busy and fast paced Service Desk · Ability to work well in a team and under own initiative · Great problem-solving skills RESPONSIBILITIES Customer Service · Acting as the first point of contact via phone, email or ticket · Providing a friendly, quick and helpful experience ...

Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts. This role will focus on the delivery of enterprise-grade IT solutions, with a strong emphasis on working with industry-leading technologies including Cisco, Palo Alto, and Fortinet. You will … that requires technical knowledge, leadership, and excellent stakeholder management skills. What You’ll Be Doing: Lead cross-functional teams in the planning, execution, and delivery of IT infrastructure and network projects, often in conjunction with new construction or renovation efforts. Manage multiple concurrent projects while ensuring alignment with scope ...

Disaster Recovery (DR) Key skills: Disaster Recovery Writing, reviewing and scoping documents Testing/Testing coordination background IT/Business continuity background Any service delivery/service readiness experience would be a plus Financial Services background is also benficial Due to the volume of applications received ...

open to largely remote working with the occasional travel to an office. Role Responsibility A key change role, responsible for the successful delivery of Change Business Analysis Services to Programmes, Projects & Small Changes, to support the business in meeting its objectives and goals through the delivery of Change. … assigned to Larger Projects and Programmes, with high or very high complexity, engaging with Director or C-Suite stakeholders. Typical Accountabilities Change Business Analysis Service Delivery Deliver Change Business Analysis Service Offerings to Programmes, Projects and Small Changes, including (but not limited to): Identify and document ...

user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle workflows Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools Implement … Assist, GenAI, Workflow Data Fabric and automation capabilities Experience & UI Design Configure Next Experience UI Build role-based interfaces using UI Builder and Service Portal Deliver intuitive dashboards and user journeys Integrations & Data Integrate ServiceNow with external systems using REST/SOAP APIs and IntegrationHub Support data migration ...

user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle workflows Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools Implement … Assist, GenAI, Workflow Data Fabric and automation capabilities Experience & UI Design Configure Next Experience UI Build role-based interfaces using UI Builder and Service Portal Deliver intuitive dashboards and user journeys Integrations & Data Integrate ServiceNow with external systems using REST/SOAP APIs and IntegrationHub Support data migration ...

user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle workflows Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools Implement … Assist, GenAI, Workflow Data Fabric and automation capabilities Experience & UI Design Configure Next Experience UI Build role-based interfaces using UI Builder and Service Portal Deliver intuitive dashboards and user journeys Integrations & Data Integrate ServiceNow with external systems using REST/SOAP APIs and IntegrationHub Support data migration ...

clients. • Generate new business leads with existing customers by identifying and nurturing new leads. • Close deals to support your clients with consulting or service center contracts. • Oversee the delivery of your offers in collaboration with the project delivery team. RECRUITMENT AND CAREER MANAGEMENT • Contribute to the recruitment … will join your team. • Oversee consultants’ career development, including career management meetings, annual performance reviews, and training coordination. • Ensure a high level of service delivery by your team across client projects. PROFIT CENTRE MANAGEMENT • Manage your portfolio of accounts with full responsibility for P&L and financial performance. ...

Service Desk Analyst - Ebley Mill - Stroud Reference: REQ0218 Description: A vacancy has arisen for a Service Desk Analyst to join our ICT team.About the role:This is a career-graded role (Stroud Grade 3-4) and the successful candidate will primarily support the Council by troubleshooting staff … rising to a Stroud 4 (£33,699) subject to successful progression.We are looking for an exceptional individual who can operate in our Service Desk team.About you:We're looking for someone who has experience of working in this capacity and is able to build and maintain rapport with your ...

summary The delivery and support of digital technology at Harrogate and District NHS Foundation Trust is fundamental in enabling staff to provide excellent and safe patient care. The Trust has invested significantly in digital technology and the rapid increase of electronic patient record systems being deployed has created greater … need for further Patient Systems resource to provide first line support to service users. Would you like to increase your existing knowledge of Harrogate and District NHS Foundation Trust's electronic patient systems, develop specialist patient system skills and be part of a team providing excellent customer service ...

to. Assume wider responsibilities as assigned by the IT Infrastructure Manager Assist and support the IT Infrastructure Manager and other team members in the delivery of Trust IT Server Policies and long-term IT Server Strategic Plan, to ensure a seamless and consistent delivery of IT Services. Assist … ensure the trust exploit opportunities as necessary to deliver optimal and cost-effective patient care. Ensure services are supported to agreed hours of service to agreed service levels by participation within the on-call rota. This may require attendance on site for remedial or planned activities. ...

large, global organisation where technology plays a central role in how the business operates. Core systems underpin finance, people, knowledge management, client engagement, and service delivery, making this a high-profile and business-critical position. The organisation continues to invest in modern platforms, cloud services, automation, and integration … Working across the business to understand needs, manage demand, and translate requirements into practical technology outcomes ** Overseeing vendors and suppliers, holding them accountable for service quality, cost, and delivery ** Supporting complex incidents and live service issues when required, ensuring minimal disruption ** Playing a key role in system ...

Fire & Security Engineer - Service & Install Southampton, Winchester & Hampshire Areas 38,000 - 45,000 Basic DOE + On-Call + Vehicle A well-established and highly respected Fire & Security solutions provider is seeking a dedicated Fire & Security Engineer to join their expanding technical team. Based in the South & South-East … this business has built a strong reputation for exceptional service delivery, quality workmanship and technical excellence across both commercial and residential projects. Engineers are fully supported with training and development, and the organisation prides itself on professional delivery and long-term client relationships. The Role You will ...

GU21 6EJ. Youll report to theApplication Managerand be a member of the Application Support team in Group IT. Youll work closely with Product Owners, Service Delivery Managers, Project Managers, Architects and Security, as well as managed service providers and software platform vendors to support your role. This … technical and business strategies as well as organisational structure You will need to maintain an awareness of new and emerging technologies and the infrastructure service offerings and products provided by Group IT You will be assigned support tasks from IT ServiceDesk and small change/development tasks from Application ...

privately owned managed services provider seeking an experienced General Manager to lead daily operations and overall business performance. This senior leadership role will ensure service excellence, operational maturity, and sustainable growth across managed and cloud service offerings. Key Responsibilities Full ownership of business operations, performance, and execution. Oversee … service delivery for infrastructure, cloud, and support functions. Maintain service quality, meet SLAs, and drive process improvement. Support contract renewals, customer retention, and service expansion. Build and lead high-performing technical and service teams. Report on KPIs, risks, and opportunities to senior stakeholders. Experience & Attributes ...

hours work Supporting and leading infrastructure projects, migrations and upgrades Driving continuous improvement around automation, resilience and operational efficiency Bridging engineering and service delivery teams to ensure smooth operations Producing clear documentation, reports and operational runbooks Ensuring infrastructure aligns with security, compliance and service standards (ISO27001/… ITIL) Supporting SLA performance, risk management and service reporting Main Skills Needed: Strong senior-level infrastructure engineering experience in complex environments Deep knowledge of Microsoft Azure and Microsoft 365 administration and configuration. Experience implementing Azure is highly preferred. Experience using ITSM Solutions such as Manage Engine ServiceDesk or equivalent. ...

relationship driven professional to join our UK IT Operations team. This is a unique opportunity to play a pivotal role in aligning technology delivery with business needs, ensuring our OpCos have clear visibility, open communication, and seamless support as we transform the industry together. Position: Business Relationship Manager Company … business needs into actionable insights for IT and Product teams Maintain tailored IT and product roadmaps for each OpCo, aligned to Odevos strategy Monitor delivery progress and ensure alignment with priorities and timelines Support change management and communication for IT initiatives Identify and escalate risks affecting OpCo satisfaction ...

relationship driven professional to join our UK IT Operations team. This is a unique opportunity to play a pivotal role in aligning technology delivery with business needs, ensuring our OpCos have clear visibility, open communication, and seamless support as we transform the industry together. Position: Business Relationship Manager Company … needs into actionable insights for IT and Product teams Maintain tailored IT and product roadmaps for each OpCo, aligned to Odevo’s strategy Monitor delivery progress and ensure alignment with priorities and timelines Support change management and communication for IT initiatives Identify and escalate risks affecting OpCo satisfaction ...

role in supporting their Strategic Workforce Services (SWS) vertical within the Global Incubation Hub, which is vital for resourcing needs across Customer Service and Support (CSS). Key responsibilities Collaborating with CSS Delivery Leadership to identify and address workforce needs. Allocating resources and managing workforce capacity to ensure … optimal team performance. Coordinating with approved suppliers to mobilize workforce resources effectively. Driving workforce optimization initiatives to meet project and service delivery goals. Monitoring and reporting on workforce metrics, ensuring alignment with business objectives. Managing relationships with key stakeholders, including Hiring Managers (HMs), Regional and Global directors, Suppliers ...

join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of Position As a AV Field Service Engineer, you will provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across Midlands, North & West and potentially … operating, and breaking down AV systems, and provide system training to clients and colleagues, as necessary. Take ownership of delivering safe, high-quality service and repair work. Ensure health and safety documentation and procedures are in place and followed to protect yourself, company staff, and others. Complete and maintain ...

join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of Position As a AV Field Service Engineer, you will provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across Midlands, North & West and potentially … operating, and breaking down AV systems, and provide system training to clients and colleagues, as necessary. Take ownership of delivering safe, high-quality service and repair work. Ensure health and safety documentation and procedures are in place and followed to protect yourself, company staff, and others. Complete and maintain ...