176 to 200 of 747 Service Delivery Jobs

Group Service Desk Manager We're looking for an experienced IT Group Service Desk Manager to lead and evolve our 24/7 European IT Service Desk, within a 3-Star SDI-accredited, customer-led environment. This is a senior leadership role with full accountability for service delivery, people leadership, major incident management and continuous improvement What You'll Do Lead and manage the 24/7 European IT Service Desk operation Build, mentor and develop a team of Team Leads and Analysts Own Major Incident Management, acting as senior escalation point Drive service ...

site, 5 days per week) Salary: £28,000 – £30,000 + benefits Benefits: Pension scheme + perks package Our client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment. This role offers … opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment. What you’ll do: Deliver day-to-day on-site IT support to staff ...

technology created with purpose. YOUR ROLE As a Senior Consultant – ServiceNow HRSD , you will play a pivotal role in helping organisations transform their HR service delivery through innovative digital solutions. With the world of work evolving rapidly, HR and GBS functions are shifting from traditional service models … optimise HR processes, and deliver tailored ServiceNow capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will contribute to project delivery by translating business requirements into functional specifications enabling the design and implementation of ServiceNow HRSD modules and supporting testing and deployment activities. Your insights ...

Service Manager Location: (Hybrid/Remote) UNLEASH YOUR POTENTIAL Position Overview: We are in search of an experienced IT Service Manager for our Service Management and Delivery capability. The successful candidate will bring together their full understanding and experience of the ITIL (version 4 or version … framework to align service delivery with customer goals, improving efficiency and customer click apply for full job details ...

Group Service Desk Manager We're looking for an experienced IT Group Service Desk Manager to lead and evolve our 24/7 European IT Service Desk , within a 3-Star SDI-accredited, customer-led environment . This is a senior leadership role with full accountability … service delivery, people leadership, major incident management and continuous improvement What You'll Do Lead and manage the 24/7 European IT Service Desk operation Build, mentor and develop a team of Team Leads and Analysts Own Major Incident Management , acting as senior escalation point Drive ...

contractor payroll technology provider, supporting the United Kingdom temporary labour market. Known for compliant payroll solutions, high volume contractor processing, and exceptional customer service, the business delivers scalable payroll systems designed for umbrella companies, recruitment agencies, and contractor workforces. The Role – Customer Growth Manager (Implementations & Onboarding) This … contractor payroll Deliver a seamless customer onboarding experience with high adoption rates Act as the main client contact during implementation and early-stage service delivery Apply expert knowledge of United Kingdom payroll legislation and umbrella payroll compliance Support system configuration for high volume payroll and batch payment models ...

network of expert coaches with technology, automation, and data-driven delivery. As they continue to grow, theyre now looking for an Operational Lead (Systems & Delivery) to play a central role in shaping how the business operates and scales. The Opportunity This is not a traditional operations role focused purely … thinks about operations as a system to be designed, improved, and scaled. Youll sit at the centre of the business, owning how programmes and delivery operations function end-to-end while redesigning workflows, improving infrastructure, and introducing automation and AI into operational processes where it creates real value. ...

Lead Portfolio Delivery Manager Salary: £69,501 per annum (Candidates based in Yeading will receive the London Weighting allowance of £4,000) Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading. Apply before 11:55 pm on Wednesday 27th May 2026 About … Lead Portfolio Delivery Manager is a senior leadership role within DVSA, acting as the head of profession for Agile Delivery Management within one of the two core agency value streams. As a core member of the agency’s cross-discipline leadership team in either vehicle or driver value ...

Lead Portfolio Delivery Manager Salary: £69,501 per annum (Candidates based in Yeading will receive the London Weighting allowance of £4,000) Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading. Apply before 11:55 pm on Wednesday 27th May 2026 About … Lead Portfolio Delivery Manager is a senior leadership role within DVSA, acting as the head of profession for Agile Delivery Management within one of the two core agency value streams. As a core member of the agency’s cross-discipline leadership team in either vehicle or driver value ...

Lead Portfolio Delivery Manager Salary: £69,501 per annum (Candidates based in Yeading will receive the London Weighting allowance of £4,000) Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading. Apply before 11:55 pm on Wednesday 27th May 2026 About … Lead Portfolio Delivery Manager is a senior leadership role within DVSA, acting as the head of profession for Agile Delivery Management within one of the two core agency value streams. As a core member of the agency’s cross-discipline leadership team in either vehicle or driver value ...

Associates is seeking a Head of System Operations in Hereford to lead the Operations function. You will manage a high-performing team, drive service efficiency, and ensure compliance with ITIL standards. This role requires strong leadership in IT operations, experience in service delivery, and a solid background … systems management. The position is on-site, demanding active SC clearance for consideration and offers an opportunity to enhance operational capabilities within a critical service context. #J-18808-Ljbffr ...

people management, operational oversight, and stakeholder engagement. While technical knowledge is important, your primary focus will be leading people, managing workloads, and driving consistent service standards . This role is office-based in Bolton. The site operates 24/7, so flexibility is required to support operational needs, rota … managing a team of NOC Operators, creating a positive, accountable, and high-performing environment Managing rotas, resourcing, and workload planning to ensure consistent SLA delivery across a 24/7 operation Supporting recruitment, onboarding, training, and ongoing development of the team Acting as an escalation point for operational issues ...

support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached. On-board and support new acquisitions and business changes, such as. Embrace, up-skill … Arelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role Experience of working in an Infrastructure and/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ...

Metropolitan Police. This role is designed for someone at the beginning of their career who is keen to develop technical support, telecommunications, and operational service delivery skills alongside business administration. You will receive structured training and hands-on experience supporting field engineers, installations, fault resolution, and operational deployments … communications equipment prior to events Provide on-the-ground support, including equipment tracking, swaps, and basic troubleshooting during live operations Help ensure continuity of service during high-pressure, time-critical situations Logistics, Stock & Administration: Receive deliveries from suppliers and check equipment Record, track, and manage assets using internal systems ...

digitisation solutions, capable of engaging confidently with senior stakeholders and protecting and growing existing revenue streams. You will manage complex customer accounts where service delivery, commercial management, stakeholder engagement, and operational oversight are key to success. Key Responsibilities Customer Management Build and maintain strong relationships with senior stakeholders. … workflow, and digitisation solutions within existing accounts. Work closely with Solutions and Pre-Sales teams on customer proposals. Promote sustainable, profitable growth across accounts. Service & Internal Coordination Act as the main escalation point for customer issues. Coordinate internal teams to ensure service delivery and contractual commitments ...

vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role ...

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development.? Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business and daily … operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business . You will efficiently provision all products from the SCG services portfolio for both existing ...

vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role ...

Service Assurance Analyst Location: Office-based – London Hours: Monday – Friday, 9am – 5pm Salary: £45,000 - £48,000 Role Overview The Service Assurance Analyst is responsible for providing advanced technical support and maintaining service stability across business-critical systems. The role ensures incidents and service requests … resolved efficiently while maintaining high levels of service availability and end-user satisfaction. The role involves diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management Act as the primary owner ...

Closing date: 08/06/2026 About the Role Are you a technical leader who can balance high-level strategy with hands-on service delivery? At RNN Group, we are looking for an IT Business Operations Lead to act as the engine room of our IT function. … that ensures our digital infrastructure is resilient, user-focused, and future-ready. Why This Role? Operational Influence: Take the lead on the Group s service delivery, ensuring we don t just meet SLAs we exceed them. Strategic Impact: Play a pivotal role in the execution ...

Barnet and Southgate College is seeking a Deputy Director of Technology Innovation and Development to lead IT service delivery across all College sites. This role involves oversight of cyber security, implementation of disaster recovery plans, and development of IT operational policies. The ideal candidate will have extensive experience … management within an educational environment and a strong commitment to enhancing service quality. A competitive salary of £53,244 - £60,592 is offered in this permanent full-time position, along with a range of employee benefits. #J-18808-Ljbffr ...

opportunity for a motivated and technically skilled AV professional to become part of a well-established operation, with real scope to influence and improve service delivery across the site. The ideal candidate will possess strong troubleshooting abilities, hands-on AV support experience, and a proactive, customer-focused approach … ensuring an exceptional user experience at all times. Key Responsibilities Audio Visual Responsibilities Flexible support across both Edinburgh & Glasgow offices. Report into Client Service Delivery AV Manager on a day-to-day basis. Responsible for underpinning the AV service from a technical perspective in collaboration with client ...

Reporting directly to the Chief Operating Officer, the successful candidate will lead the strategic development of technology, digital transformation, cybersecurity, infrastructure, data governance, and service delivery across a multi-site environment. The organisation is seeking an individual capable of operating both strategically and operationally - someone who can influence … senior leadership and governance level while also ensuring the delivery of a robust, secure, and high-performing IT function that supports teaching, learning, operations, safeguarding, and engagement across the wider community. This appointment comes at an exciting stage of the organisation's evolution, with significant appetite for innovation, digital ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction/… Service Delivery Career. Must have communication and written skills and be able to talk to multiple teams across the business - eg technology, procurement and legal. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Capgemini is looking for a Business Relationship Manager to work in Manchester. This role involves managing service delivery in a hybrid working environment and requires strong communication skills to collaborate with key stakeholders. The ideal candidate should have a proven track record in service delivery, maintain ...