176 to 200 of 756 Service Delivery Jobs

agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions. Aufgaben In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute to our service … tier customer satisfaction. Be part of a team that values collaboration, innovation, and impactful solutions! Your job's key responsibilities are: Representing the Netconomy service area on the customer side in close cooperation with the internal support teams Conducting alignment and quarterly meetings with customers and partners Creating service ...

agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions. Aufgaben In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute to our service … tier customer satisfaction. Be part of a team that values collaboration, innovation, and impactful solutions! Your job's key responsibilities are: Representing the Netconomy service area on the customer side in close cooperation with the internal support teams Conducting alignment and quarterly meetings with customers and partners Creating service ...

agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions. Aufgaben In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute to our service … tier customer satisfaction. Be part of a team that values collaboration, innovation, and impactful solutions! Your job's key responsibilities are: Representing the Netconomy service area on the customer side in close cooperation with the internal support teams Conducting alignment and quarterly meetings with customers and partners Creating service ...

market-leading integrated payments platform. As we continue to scale, were looking for an Director of Operations to help unify and strengthen operational delivery across our Sports & Leisure SaaS portfolio . This is a senior operational role focused on building a scalable operating model across four software businesses , aligning … commercial performance. What youll do Develop and implement a scalable operating model across multiple SaaS businesses Provide operational leadership across Customer Success, Support and service delivery functions Establish clear governance, ownership and escalation frameworks Improve customer satisfaction, retention and lifetime value Oversee customer issue management and resolution processes ...

Technical Administration Officer to provide technical clerical, administrative, and IT support for the housing asset management service. This role is essential for facilitating effective service delivery to residents and corporate clients. **Responsibilities** - Perform a variety of general office administrative support tasks, including maintaining and managing diaries, preparing agendas … accurate and up-to-date. - Recent experience in accurately inputting, interrogating, updating, and monitoring data for administrative and IT systems. - Ability to handle technical service inquiries from the public, contractors, consultants, other departments, external bodies, and stakeholders, ensuring the right information is forwarded to the relevant officer when necessary. ...

Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: IT Service Desk Manager Supplier & ServiceNow Product Owner (EU) Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Desk Manager to join our dynamic IT team on a full-time, permanent … days per week. This role is pivotal to how IT services are delivered across the organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major ...

Azure, enabling advanced analytics, real-time insights, and Generative AI use cases. The role combines practice leadership, deep technical expertise, pre-sales ownership, and delivery governance. This position requires close collaboration with sales, delivery, Microsoft, and cross-practice teams and may require up to 50% travel across EMEA … Solution Oversight & Ownership: Own solution architecture and technical accountability during the pre-sales lifecycle. Ensure alignment of solutions with customer goals, industry standards, and delivery feasibility. 2. Solutioning: Identify, scope, and design data modernisation and AI solutions , including architecture, delivery approach, and effort estimates. Provide thought leadership ...

provide user-friendly guides or support materials Communicate effectively with clients and suppliers to deliver timely solutions.Collaborate with internal teams to ensure high-quality service delivery Collaborate with internal teams to ensure high-quality service delivery Occasionally work outside standard hours when required for urgent issues ...

within a SOC or managed security environment? Do you have deep expertise in Microsoft security technologies? Can you handle complex incidents and drive continuous service improvement. We are partnered with one of Microsoft's leading Security Partners and we are looking for an experienced SOC Manager to lead … team of SOC Analysts across the UK and the rest of the world, overseeing the 24/7 SOC Operations. You will be driving service delivery and SLA performance. You will be working on triage, detection, investigation, threat hunting, escalation, and incident closure processes. In addition, you will ...

Your new role A leading construction and infrastructure organisation is seeking an experienced Front Office Service Manager to lead the end-to-end delivery and continual improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk, field … ensure these customer-facing services deliver measurable business value, meet agreed performance targets, and offer a high-quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front-office services are delivered efficiently, cost-effectively, and in line with ITIL ...

compliant HR administration. Enhance end-to-end employee lifecycle processes impacted by the new system. Cross-Functional Liaison Work with IT, Finance, and service delivery teams to resolve issues affecting HR data flows. Support improvements to upstream and downstream HR processes. Document resolutions, workarounds, and updated processes clearly … system and process enhancements based on recurring issues. Support testing cycles for fixes, patches, and configuration updates. Contribute to ongoing improvements to HR service delivery and data accuracy. About You We're looking for someone who brings: Strong HR and Oracle Fusion HCM subject matter expertise (essential). ...

work where you can thrive and be your best every day. We're looking for a CNI Technical Services Manager who will oversee the delivery of technical services for Critical National Infrastructure (CNI) environments, ensuring reliable execution of PPM, Remedial, Reactive, Quoted Works, and Projects while leading engineering teams … compliance, training development, and maintenance of training matrices Coordinate with scheduling and planning teams to manage workforce allocation, resource constraints, annual leave, and ensure service delivery aligns with operational plans Act as the primary client point of contact, providing updates, resolving issues, managing escalations, and supporting meetings, reporting ...

Hammersmith, 4 days Central London) Role Overview We are seeking a proactive and highly organised Workplace Experience Coordinator to support the day-to-day delivery of an exceptional workplace environment. This role sits at the heart of operations, ensuring facilities, space, and workplace services are efficiently managed to create … Solving & Complexity Resolve day-to-day workplace and facilities issues, often requiring coordination across multiple teams Identify opportunities to improve workplace processes, systems, and service delivery Support continuous improvement initiatives to enhance efficiency, safety, and employee experience Skills & Experience Required Previous experience in workplace experience, facilities management ...

lead the transformation of Finance and Solutions engine , driving the integration of systems, processes and governance across Finance, Pre-Sales, Post-Sales, IT and Service Delivery . The role will focus on building a scalable operating model capable of supporting recurring revenue, managed services growth and complex solutions … delivery . Working closely with the Finance Director, CTO and Head of Transformation , the successful candidate will deliver programmes spanning finance transformation, systems integration (Salesforce, NetSuite and ITSM), business process re-engineering and service delivery design . This role requires a credible Project Manager who combines strong ...

organisation. As a key member of Senior Management, you will be responsible for Choice Support's wide-ranging technology strategy and oversee the delivery of secure, modern, and reliable digital services. You will lead the IT team to strengthen support and deliver better outcomes, data and insights, whilst also … leading their digital innovation ambitions linked to both staff and the people we support. Key Responsibilities Lead the development and delivery of the technology strategy, aligned to our vision and five-year strategy. Provide strategic advice and guidance to senior leaders on technology, risks, opportunities, and emerging trends. Provide ...

organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role … providing regular updates on field progress to the back office and fostering strong working relationships with Local Highway Authorities (HA) to support smooth project delivery TERMS AND CONDITIONS Working Conditions On-Site Department Fibre Build Reports to Patch Manager Hours of Work Monday to Friday/08:00am ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end-to-end solution for our large transformational and managed service contracts for cloud. Architect AI-optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g. … Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI-driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service ...

this initiative, we are looking for an experienced ServiceNow HR Workflow Engineer to help design and implement HR-centric workflows within ServiceNow HR Service Delivery (HRSD). This role will sit at the intersection of HR operations, ServiceNow engineering, and enterprise integration, ensuring HR requests and processes … auditable, and aligned with enterprise standards Collaborate with integration teams delivering APIs and workflow automation Key Skills & Experience Strong ServiceNow development experience, particularly HR Service Delivery (HRSD) Proven experience designing workflows, request items, catalog items, and approval models Experience preparing structured payloads and integration triggers for external platforms ...

experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge … cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Modern Infrastructure Consultant Fareham (Hybrid, with travel to customer sites) £50,000 per annum - £70,000 per annum In this role ...

experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge … cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Azure Pre-Sales Consultant Fareham (Hybrid, with travel to customer sites) £50,000 per annum - £70,000 per annum In this role ...

seeking a dynamic Technical Support Director to take full ownership of customer-facing technical functions, with a strong emphasis on strengthening After-sales and Service Support . This critical, high-impact role offers the opportunity to enhance customer experience, elevate operational performance, and lead teams at the heart … product commissioning, service and lifecycle support. Youll work closely with the board, helping to shape the long-term strategy of a business known for innovation, reliability and worldwide customer trust. As the Technical Support Director, you will be getting involved in: Leading and developing Technical Support, Commissioning and Aftersales ...

Manager to lead the day to day operations of our Network Operations Centre. You will be responsible for overseeing the NOC team, ensuring service excellence, and maintaining efficient workflows that meet customer SLAs. The NOCManager is also accountable for departmental administration, operational quality, and cross functional support. The Role … goals Manage onboarding, induction and initial training of new team members Ensure staff have the tools, training and support required to meet SLA targets Service Delivery & Operations Track and manage support tickets, ensuring responses and resolutions meet SLA Maintain up to date monitoring and ticketing systems Ensure prestaging ...

strong Salesforce expertise looking to make a real impact in the healthcare sector? We are hiring a Health Operations Lead to drive operational excellence, service resilience, and platform performance for a leading healthcare client. This is a high-impact leadership role where you will shape service strategy, lead … cross-functional teams, and ensure seamless delivery of critical health platforms. Key Responsibilities Leadership & Stakeholder Management Lead and establish the Health Operations function Manage cross-functional teams (internal, external vendors & SaaS partners) Build strong relationships with senior stakeholders, CIO teams, and business leaders Drive collaboration across transformation and change ...

their team. Role and responsibilities: Triaging and resolving customers Server, Storage & Network Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...