326 to 350 of 1,918 Service Delivery Jobs

facing systems and products such as My Account, online forms, digital customer journeys, workflow automation and integrations with corporate systems. The role oversees operational delivery, platform development, service improvement initiatives and programme activity, ensuring resources, priorities and risks are effectively balanced. Working collaboratively across Digital Innovation and wider … council services, the postholder plays a key role in improving customer experience, driving digital transformation and supporting the delivery of organisational objectives. Key Responsibilities Manage the specialist team responsible for the support, development and continuous improvement of the CRM platform and associated digital services. Oversee the development pipeline, platform ...

grow a portfolio of existing and new customer accounts across commercial and mid-market organisations. Identify, qualify, and secure opportunities for upselling, cross-selling, service expansion, and new customer acquisition. Build strong relationships with key stakeholders, including senior decision-makers and business leaders, developing a deep understanding of customer … portfolio of solutions and services, including Data Centre, Security, Infrastructure, Modern Workplace, Networking, and Audio Visual solutions. Collaborate with pre-sales consultants, solution architects, service delivery teams, and vendor partners to develop compelling customer solutions. Maintain ownership of pipeline management, forecasting, CRM records, and account reporting to ensure ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … diagnostic tools and engineering drawings to commission and repair systems Maintaining and developing technical knowledge across control systems and related technologies Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support Producing service reports and documentation relating to completed ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you've also worked in the following roles, we'd also like … hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Bus click apply for full job details ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Desk Ops Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience ...

designing, optimising and governing enterprise-level ServiceNow solutions within a complex international financial services environment. This role requires strong expertise in ServiceNow architecture, IT Service Management (ITSM), IT Operations Management (ITOM), CMDB/CSDM, enterprise integrations and technical governance. Working closely with business stakeholders, Product Owners, enterprise architects … technical delivery teams, the consultant will assess existing platform capabilities, identify improvement opportunities and design scalable, secure and maintainable ServiceNow solutions. The primary objective is to strengthen ServiceNow platform architecture, improve operational efficiency, enhance automation and maximise standard platform capabilities while minimising unnecessary customisation. 2. Key Responsibilities ServiceNow Solution ...

Location: Battersea, South West London – hybrid working Salary: £60,000–£70,000 plus performance bonus Hours: Full-time Reports to: Head of Service Management We’re looking for a Senior Service Manager to own service delivery for a portfolio of customers, including senior stakeholders and regulated … environments. In this hands-on, customer-facing role, you’ll build trusted relationships, run effective service governance and coordinate internal teams to maintain service performance. During escalations and major incidents, you’ll provide calm leadership and clear communication, balancing customer needs with our service commitments and commercial ...

Julian Hodge Bank Limited in Cardiff is seeking an IT Service Delivery Lead to head the Service Desk and Service Improvement teams, ensuring IT services align with ITIL practices and meet SLAs. You will own incident, problem, change and knowledge management, coach staff, manage suppliers … work with developers to embed service transition and continuous improvement across the organisation. #J-18808-Ljbffr ...

month fixed term contract to cover maternity leave. Responsible for the delivery of an efficient, responsive, effective and customer focused service through the management of an Applications support service team. Ensure system downtime is minimised and associated risks are mitigated. Ensure business benefits are realised from … Applications Team and the departmental clinical and non-clinical systems they support. As an Applications Manager, you will be responsible for the efficient delivery of a second line support service for our clinical and non-clinical applications, focusing on the delivery to internal service level agreements. ...

central role in delivering consistent, high‐quality outcomes across the full project lifecycle. How you will make an impact Lead end‐to‐end delivery of services projects across the United Kingdom, ensuring scope, schedule, cost, and quality commitments are met. Coordinate cross‐functional resources, including engineering teams, partners … internal stakeholders, to execute agreed delivery plans. Drive customer‐facing project governance, including progress reviews, risk management, and milestone tracking. Manage project communications, providing clear and timely visibility of status, risks, and mitigation actions. Monitor delivery performance against financial targets, supporting accurate revenue recognition and margin attainment. Identify ...

overcome challenges, innovate, and drive new business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus … reaches scale, establishing the partnerships, operating models, and commercial foundations that will accelerate long-term growth. Working at the intersection of product, commercial and delivery teams, you'll ensure Hansen is positioned to maximise partner-led opportunities, as our solutions and market readiness continue to evolve. Reporting directly ...

based at our HQ in Fareham Reporting to Operations Director Role Purpose The Operations Manager is responsible for the effective day-to-day delivery of Cobweb’s Support and Managed Services operations. The role ensures that services run smoothly, predictably and in line with agreed standards, priorities and capacity … with a strong focus on execution, control and service quality. Acting as the operational anchor for daily delivery, the Operations Manager ensures customers experience consistent, reliable service from initial transfer to Support through to steady-state managed service support. A core focus of the role ...

senior leadership role with the freedom to shape how AQA supports and manages its enterprise applications. You’ll move the function towards proactive service excellence, ensuring reliable, resilient and well-governed live services that give users the support they need. The portfolio includes Dynamics 365, Power Platform, Workday … scope continuing to grow. You’ll join the Enterprise Applications leadership team and lead the application support function. You’ll bring together internal teams, service owners and suppliers, put governance and customer experience at the centre of live service and ensure new and changed applications can move smoothly ...

Looking for an opportunity to lead service excellence in a fast-growing technology environment? A leading Nordic IT services provider with a strong presence across Europe, this organisation delivers end-to-end digital transformation solutions for businesses of all sizes. Known for its customer-first approach, it offers expertise … innovation, and sustainable growth, it has built a reputation for helping clients harness technology to achieve measurable business outcomes. The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Ready to take ...

## Global Service ManagerApply: Worthing – West Sussex, United Kingdom: Eindhoven – North Brabant, Netherlands: Full time: Posted 26 Days Ago: R-53813-2026## A Career at HARMAN### As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. … iconic brands like Bowers & Wilkins, Denon, Marantz, Polk Audio, Definitive Technology, Classé, and Boston Acoustics, based in Worthing, UK in the position of:*****Global Service Manager****A Career at HARMAN Lifestyle:**We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work ...

Services team, based in Hockley, with hybrid working considered. This is an exciting opportunity for someone with strong platform analysis, administration and service management experience to take ownership of a critical business system and help shape how technology services are delivered across the organisation. In this role … product owner for Halo PSA, ensuring the platform effectively supports service delivery, customer requirements, reporting, data quality, and user experience. You'll be responsible for the administration, configuration, governance, and continual improvement of the platform, working closely with stakeholders across the business to drive efficiency and service ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship Management ...

Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands-on role requires strong ...

Service Desk & Support Manager London Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits. VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured ...

making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. Reporting to the Head of Service Governance & Improvement, the ITSM Tooling Product Manager will be responsible for the vision, strategy, governance and continual improvement of M Group Technology's ServiceNow … platform and wider Service Management tooling ecosystem. As the Product Owner for ServiceNow, you'll ensure the platform supports efficient, standardised and measurable service delivery across Technology and its service partners. Working closely with stakeholders across the business, you'll balance operational priorities with strategic objectives ...

Want to accelerate your career? Electrify your potential as a Service Management & Cyber Security Director and join the fastest growing motorsport on the planet! About Formula E: Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability. Hosting over … message to help alter perceptions and speed-up the switch to electric mobility. The Role: Reporting directly to the Chief Technology Officer (CTO), the Service Management and Cyber Security Director is accountable for designing, implementing, and safeguarding the technology processes that power Formula E. This dual-focus leadership role ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … message To maintain an up-to-date knowledge of supported applications and developments. Keep abreast of industry standards and implement as required to develop service Work with other areas of business to improve holistic service delivery Develop self to keep the service and department ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … message To maintain an up-to-date knowledge of supported applications and developments. Keep abreast of industry standards and implement as required to develop service Work with other areas of business to improve holistic service delivery Develop self to keep the service and department ...

providing exciting career opportunities that help our people grow. For more information, visit WPP.com. This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will … execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ...

across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality … matter. About the Role We are looking for an experienced Workday Technical AMS Lead – Financials to lead technical application support, integration management and enhancement delivery for Workday Financials clients. You will take ownership of the technical Application Managed Services (AMS) function, ensuring integrations, reporting, security and related technical components ...