351 to 375 of 580 Service Delivery Jobs

maintain a robust, high-value pipeline of opportunities aligned with regional and group business plans. Build long-term, senior-level customer relationships, ensuring high service standards, managing performance, and resolving non-conformances effectively. Take ownership of margin management, pricing strategy, and commercial negotiations to maximise profitability and secure continuity … review, financial modelling, risk assessment, and governance compliance. Monitor and analyse market trends, competitor activity, and regulatory developments to shape sales strategy and future service offerings. Act as a senior commercial interface between customers, operations, and internal stakeholders, ensuring projects are delivered safely, compliantly, and profitably. Champion a safety ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Responsibilities: Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems ...

Data Analyst - Inside IR35 - Remote A strong Data Analyst is required to work on a Data Transformation workstream within a complex, end-to-end service delivery environment. The role supports a programme focused on modernising and transforming a large-scale national service through modern, data-driven digital ...

refreshed digital strategy, a live transformation agenda and the freedom to innovate, this is a rare opportunity to shape the next era of public service delivery at Southwark Council. Why this role stands out: Create, don’t inherit: A genuine greenfield moment with insourcing new technologies, integrated platform … organisational capability. Support the transition from our current shared infrastructure arrangements to a fully internally led model, ensuring our systems support, not constrain, service excellence. Champion digital inclusion and digital skills, ensuring no resident or colleague is left behind as services evolve. Refresh and steer a Microsoft led digital ...

experience in DBT (Design Build Tool) . You will drive end-to-end analysis and process optimisation across fixed network design, build, and delivery workflows. Key Responsibilities: Gather and translate business requirements into actionable functional specifications. Analyse fibre/copper network design processes and validate data models. Ensure seamless … lifecycles. Hands-on experience with DBT and Fixed OSS environments. Proven ability to deliver scalable OSS solutions that enhance operational efficiency, design accuracy, and service delivery timelines. Education & Certifications: Relevant degree in a technical or business discipline preferred. Certifications related to telecom or OSS are advantageous. Additional Information ...

business to recruit an experienced and forward-thinking IT Manager. This is a key leadership role, responsible for overseeing all aspects of IT operations, service delivery, and technical projects across multiple sites. You'll lead a small in-house team, manage third-party providers, and work closely with … point of contact between local teams and group-level IT stakeholders Support in-house software development and internal tooling improvements Drive automation and service innovation using AI and modern collaboration tools Manage IT budgets, procurement, licensing, and supplier relationships Maintain strong security standards, disaster recovery planning and compliance Build ...

support for our software solutions. You ll work with a range of stakeholders HR/Payroll managers, Finance, IT professionals to resolve issues, improve service delivery, and enhance the customer experience. We will provide full product training, supported by your team, but you ll need to be tech … Prior experience in a Payroll processing, advisory or customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer ...

support for our software solutions. You’ll work with a range of stakeholders—HR/Payroll managers, Finance, IT professionals—to resolve issues, improve service delivery, and enhance the customer experience. We will provide full product training, supported by your team, but you’ll need to be tech … Prior experience in a Payroll processing, advisory or customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

want to continue to provide best-in-class experiences for pets and pet parents. Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain. Whether it's online or in our stores, the work that … available, scalable, and optimized for performance under large traffic and transaction volumes. Partner with Product, Engineering, Security, and Data teams to align architecture with delivery priorities. Implement and maintain enterprise-grade security measures to protect sensitive customer and business data. Directly manage and mentor a team of Solution Architects ...

/7/365 data centre. In this pivotal role, you will lead a large, skilled engineering team, driving operational efficiency and service delivery within a critical banking facility. Your expertise will be key in maintaining the reliability and availability of high-voltage systems, critical engineering infrastructure … responsibilities will include:- Leadership & Team Development : Lead a talented engineering team, driving performance, delivering training, and planning for future succession. Inspire high levels of service excellence and foster a collaborative environment. Operational Excellence : Oversee 24/7 operational management of the data centre, ensuring continuous availability and compliance with ...

optimisation initiatives. Lead and mentor a team of professionals within the technology department. Manage budgets and allocate resources effectively. Drive innovation to improve service delivery and user satisfaction. Profile A successful Head of Optimisation should have: Proven expertise in leading optimisation strategies within the public sector or similar ...

security protocols are in place, including network security measures such as firewalls, VPNs - Develop and implement IT policies aligned with ITIL standards to optimise service delivery and operational efficiency. - Analyse system performance metrics to identify areas for improvement; prepare reports for senior management - Work proactively to minimise downtime ...

resilience programme Test and evaluate BCP and security plans, ensuring updates are made based on lessons learned Quality, Compliance & Documentation Provide support for customer service delivery requirements relating to Quality Assist with audit preparation, support, and follow-up actions Maintain GDPR processes and compliance documentation in support ...

established organisation with a nationwide network, offering structured support services across their offices. They provide a collaborative working environment with a clear focus on service delivery and continuous improvement. Infrastructure Support Analyst Benefits Salary of £30,000 to £35,000 plus 25 days holiday plus bank holidays, Private ...

driven decision-making across the division. This role will support the deployment of best practice in data analysis, reporting, and digital solutions to enhance service delivery for both internal and external stakeholders. You will work closely with property, asset management, compliance, and digital teams to ensure high-quality ...

Industry Insight: Maintain a strong awareness of the IT industry, competitor offerings, and emerging trends to inform strategy. Internal Collaboration: Work closely with technical, service delivery, and leadership teams to ensure solutions are commercially sound and operationally deliverable. Pipeline Management & Reporting: Maintain accurate CRM records, manage sales forecasts ...

CNCF) and partner technologies. • Collaborate on technical projects with global partners, including Google, Microsoft, AWS, IBM, Red Hat, Intel, Cisco, and Dell/VMware. Service Delivery & Innovation • Develop GenAI solutions from ideation to MVP, ensuring high performance and reliability within cloud[1]native frameworks. • Optimize AI and cloud ...

ensure resilience, data protection and operational continuity. Work closely with third-party providers, raising/tracking tickets, managing performance and ensuring high-quality service delivery. Benefits: The opportunity to own internal IT in a modern, growing organisation Exposure to cloud, security and infrastructure work beyond typical support roles ...

other events. Essential Skills & Experience: Experienced Senior Technical Pre-Sales Engineer or Solutions Architect. Previous experience in an MSP with understanding of managed services delivery challenges. Broad technical knowledge across IT infrastructure, networking, security, cloud, and enterprise systems. Strong customer-facing experience in pre-sales, consultancy, or technical delivery. ...

problems. Expertise in statistical modelling, predictive analytics, clustering, classification, and regression techniques. Strong background in data mining, pattern recognition, and anomaly detection to improve service delivery. Proficient in Python, R, or other relevant programming languages used for data science. Strong skills in SQL and experience working with large databases ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle - from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle — from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...

with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service – whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide … join an organisation that will be leading the way for the whole industry, redefining operating models, improving performance, reducing cost and providing the best service for our customers. As Head of Innovation and Digital Transformation, you will be at the heart of our mission. You will lead digital transformation ...

team. It will suit someone who enjoys building structure, coordinating senior stakeholders, and driving progress across multiple workstreams without needing a large delivery team beneath them. The Role The initial priority is ownership of a multi-year Corporate Affairs technology transformation programme, coordinating activity across brand, content, communications, research … structural initiatives as the function matures. Key responsibilities Technology & digital transformation Lead the Corporate Affairs technology transformation programme, from business case through to delivery oversight Review existing tools and define what should be retired, replaced or scaled into enterprise platforms Design a clear roadmap to 2030, including workstreams, dependencies ...