351 to 375 of 1,918 Service Delivery Jobs

engineering with technical problem-solving, customer support and involvement in the continued development of TLS products and services. 1. Position Overview Position Electrical Service Engineer - UK Reports to General Manager Location Home-based, UK, with UK-wide and international travel as required Employment Full-time, permanent Salary & benefits: Paid … overtime, company pension, private health insurance and company van Turf Lighting Solutions is looking for an Electrical Field Service Engineer to provide high-quality technical service, maintenance and customer support for our lighting rigs and associated equipment across the UK and internationally. This is a hands-on, customer ...

Role Are you passionate about delivering exceptional IT support, leading high-performing teams, and ensuring outstanding customer experiences? We're looking for an experienced Service Desk Manager to oversee the day-to-day operations of a busy service desk, managing and developing a team of first and second … line support professionals. You'll play a pivotal role in driving service excellence, improving processes, and ensuring Service Level Agreements (SLAs) are consistently achieved. Working closely with clients and internal stakeholders, you'll identify opportunities to enhance service delivery, implement best practices, and help shape ...

Managed Services to lead and scale a global managed IT and security services function across the UK and offshore locations. The role will own service delivery, operational performance, customer experience and commercial profitability, driving a consistent, scalable and commercially sustainable operating model. Key Responsibilities Lead global Service Desk, Field Engineering, NOC, SOC and internal IT support operations. Define and implement managed services strategy, operating models and service improvement initiatives. Own service performance, SLAs, operational risk, customer satisfaction and executive escalations. Drive profitability, margin improvement, cost optimisation, resource utilisation and capacity planning. Standardise service ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support ...

client is currently recruiting for a Global Service Desk Manager to lead their global Service Desk Function. The Global Service Desk Manager must have experience of managing a team that supports global users previously and will act as a key escalation point for critical IT issues … minimal business disruption. This is a hybrid based role, 3 days onsite in Birmingham/2 days remote. Key Responsibilities for the Global Service Desk Manager Oversee the daily operations of the global Service Desk, ensuring consistent delivery of support services across. Line manage 3 Service ...

professionals and their patients. Together, let’s advance the world of minimally invasive care. Job Description Primary Function of Position: Lead the International field service organization in the specified region ensuring service activities are performed and implemented per service agreements and warranty obligations. Drive organizational growth … development to meet changing customer needs. Roles and Responsibilities: This position has responsibility and authority for: Manage and develop Field Service Engineers in the specified region. Develop and implement processes to drive efficiencies and create a scalable business unit to support overall service business requirements. Attract, retain ...

consultancy that creates user-centred solutions with purpose for our clients in government and business. The role We're looking for an experienced IT Service Delivery Manager to lead our Service Desk and play a pivotal role in how IT supports the business. … running of the service desk, maintaining and improving our ITIL-aligned processes and helping us keep our ISO 20000-1 certification in good shape. Your contributions will be crucial in shaping our internal IT capabilities and the service our people receive. This is a hands-on role ...

valued. What You'll Do: Partner with stakeholders to identify operational challenges and define comprehensive solutions Evaluate emerging technologies and best practices for Service Desk and EUC operations Design new processes and procedures that enhance efficiency and user experience Document solution requirements and create implementation roadmaps Lead … delivery of technology implementations and process improvements Manage programme timelines, resources, and stakeholder expectations Coordinate across technical teams, Service Desk staff, and end-users Identify and mitigate risks proactively Ensure quality standards and successful adoption across teams Oversee the transition from implementation to steady-state operations Monitor performance ...

Team Leader - IT Service Desk Location London Business Area Engineering and CTO Ref # 10054201 Description & Requirements The Role We’re looking for a London based Team Leader to lead our EMEA Service Desk, within Employee Technology Support. You will own team performance, development, service delivery … prevent repeat issues. You will work as part of one ETS team, partnering across Support, Engineering, Infrastructure and Product to improve tools, processes and service outcomes. We’ll Trust You To Lead, coach and develop a highperforming Service Desk team, creating shared accountability and continuous learning Manage workload ...

impact? As our IT Operations Manager, you'll lead the day-to-day management of our 2nd and 3rd Line Support teams, ensuring the delivery of a reliable, efficient and customer-focused IT service across the business. You'll play a key role in maintaining service performance … while driving continuous improvement across our IT operations. You'll help shape and develop a growing IT Operations function, setting clear performance standards, monitoring service delivery and empowering your team to deliver exceptional support. Working closely with colleagues across Technology, including projects, platforms, data engineering and data science ...

technology services and solutions that help customers achieve secure, practical and sustainable outcomes. The Technical Pre-Sales team works across sales, vendors, partners and service delivery to shape opportunities, define clear scopes and support effective transition into delivery. WHY BYTES This role offers the opportunity to lead … provides technical leadership and governance across customer engagements, solution shaping and Statements of Work. It works closely with Account Managers, Sales Specialists, Vendor Managers, delivery teams and practice leadership to translate customer requirements into clear, outcome‐led security solutions and services. As the lead for the capability, the postholder ...

summary The Senior Managed Services Engineer is a hands-on technical leadership role responsible for the architecture, automation, security and continuous improvement of ourManaged Service offerings. Acting as a senior escalation point and service improvement lead, this role will help standardise how customers are onboarded, monitored, secured, patched … experience, with strong practical knowledge of automation, scripting, RMM tooling, network security and operational improvement. This role will take ownership of how core managed service platforms are designed, configured and improved, including NinjaOne, SonicWall security services, endpoint protection, email security and Acronis backup services. Working closely with the Managed ...

Adecco are pleased to be recruiting for a ICT Digital Delivery Manager to work within the Devon & Cornwall Police Force Location: Middlemoor HQ, Exeter Contract Type: Temporary Daily Rate: £500 per day End Date: January 2027 Working Pattern: Full Time, 37 hours per Monday to Friday, Hybrid … ready to lead the charge in digital transformation? Our client is seeking an experienced ICT Digital Delivery Manager to provide strategic direction and oversight for ICT services within the Strategic Alliance of Devon & Cornwall and Dorset Police. This is a fantastic opportunity for a dynamic professional to leverage technology ...

About the job you're considering The SIAM Availability Analyst will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. The role is outcome-focused, ensuring services remain resilient, available, and aligned to business requirements while driving proactive improvement, reducing … service disruption, and enhancing the end-user experience through effective supplier management and data-driven insights. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client ...

experienced IT Services Managerto join our Leeds office (hybrid working, between home and office). The IT Services Manageris responsible forthe governance, delivery, and continual improvement of IT services across the organisation You’ll ensure that our IT services are reliable, secure, cost-effective, and aligned with business requirements … whilstmaintaininghigh levelsof customer satisfaction.This position acts as the bridge between technical teams and business stakeholders, ensuring that IT service performance, operational support, supplier management, and service improvement activities contribute positively to business outcomes. A snapshot of your day Lead IT service delivery, in line with agreed ...

management, and continuous improvement of IT services across all campuses. The postholder will lead and manage IT Coordinators across three campuses, ensuring consistent service delivery, robust infrastructure, and a high-quality digital experience for students and staff. The IT Manager will also play a key role in planning … develop IT Coordinators across all campuses, providing clear direction, coaching, performance management, and professional development. Set priorities, allocate workloads, and ensure consistent IT service standards across campuses. Foster a customer-focused IT culture that delivers timely, friendly, and effective support to students and staff. Act as escalation point ...

behind every successful restaurant is reliable technology that keeps our teams connected and our customers happy. We're looking for an experienced IT Operations & Service Manager to take ownership of IT service delivery across our nationwide restaurant estate and Support Office. This is a hands‐on role … closely with the Head of IT, you'll help ensure our restaurants stay operational, our systems remain reliable and our technology partners deliver the service our teams need. What You'll Be Doing Owning day-to-day IT service delivery across restaurants and the Support Office Managing ...

challenge, independence, and making a real impact, this is your next move. Key corporate accountabilities Work collaboratively with colleagues to deliver the Corporate and Service plans. Take a collaborative approach to delivering IT support across the Council to deliver positive outcomes beyond traditional service boundaries where required … experience across the council Contribute to the development of Council’s IT strategies and policies to deliver strategic aims and objectives across all service areas To work collaboratively with colleagues across the council on cross cutting corporate issues/projects to promote a culture of continuous improvement and good ...

looking for a London based Team Leader to lead our EMEA Service Desk, within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistent, high-quality employee experience. You will combine strong people leadership with technical and operational expertise , demonstrating … prevent repeat issues. You will work as part of one ETS team, partnering across Support, Engineering, Infrastructure and Product to improve tools, processes and service outcomes. We’ll Trust You To Lead, coach and develop a high performing Service Desk team, creating shared accountability and continuous learning Manage ...

varied and responsible position, ideally suited to someone who enjoys leading people, keeping essential IT services running smoothly and finding practical ways to improve service delivery. Reporting into senior IT leadership, you'll take responsibility for the day-to-day management of IT services and operations, supporting an established … potential to extend) £64K FTE (37.28 per hour including holiday pay) What will you be doing? Leading and supporting an IT operations team, including service desk and technical support functions. Overseeing the day-to-day performance and availability of IT systems and services. Managing incidents, service requests, technical ...

Select how often (in days) to receive an alert: Delivery Manager (End User Computing) Location: UK - Nottingham | Job-ID: 220010 | Contract type: Standard | Business Unit: Information Technology Life on the team Location: Nottingham Full-time Office based ( Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY … UNDERTAKE Team/Service Overview The Evergreen service is Computacenter's solution which helps customers ensure their End User devices are compliant for technical and patch support from Microsoft. We achieve this by maintaining supported Operating System and Office Build versions via a periodic cycle of deployment upgrades. ...

# Service Management & Cyber Security DirectorFormula E Race OperationsLondon, United KingdomPosted 7 Oct 2026## About this roleWant to accelerate your career? Electrify your potential as a Service Management & Cyber Security Director and join the fastest growing motorsport on the planet!About Formula E:Formula E, the world … meaningful message to help alter perceptions and speed-up the switch to electric mobility.The Role:Reporting directly to the Chief Technology Officer (CTO), the Service Management and Cyber Security Director is accountable for designing, implementing, and safeguarding the technology processes that power Formula E. This dual-focus leadership role ...

Reporting to the Compute & Storage Manager, you’ll be a key member of the Compute and Storage Team, advising on standards, strategy, and delivering service improvements across our compute and storage platforms. You’ll tackle complex problems, lead transformative projects, and champion operational excellence in a dynamic, collaborative environment. … Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross-functional teams to align operational and project activities with strategic goals and ensure a seamless experience for our internal ...

party suppliers and internal teams are technically sound and integrate coherently into the target architecture. You will work closely with senior leaders, programme and service delivery teams, business stakeholders and solution partners. You will be expected to operate credibly and independently, exercise sound judgement on complex or contentious … across change initiatives, assessing conceptual, logical and solution architecture artefacts produced by third parties and internal teams. Work with Technology, business stakeholders, programme management, Service Delivery and third-party suppliers to define pragmatic, cost-effective and workable solutions. Maintain and improve architecture standards, principles, repositories, assurance processes ...

Customer Service CRM Product Owner Global Consumer Technology Business | London or Cork | Hybrid Are you a Customer Service Product Owner who understands both the contact-centre environment and the technology that powers it? We are working with a global consumer technology business on an exciting opportunity to take … ownership of its Customer Service CRM and CX technology roadmap. This is a strategic role within the Digital Office, with responsibility for shaping the technology that supports customer interactions globally. You'll sit at the intersection of Customer Service, CRM technology, Product Management and Digital Transformation , working closely ...