351 to 375 of 736 Service Delivery Jobs

looking for a well-rounded IT Engineer who can take ownership of both day-to-day support and full project delivery. This role combines service desk responsibilities with end-to-end project management, including customer onboarding, migrations, and solution design. You will play a key role within … team, contributing across all areas of service delivery while also helping shape the direction of our IT services offering. Key Responsibilities Work as part of the IT team to manage and resolve support tickets across customer environments Provide remote support to customers from the office and attend site ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

transformation initiatives Engage and influence senior stakeholders (e.g., Finance Leadership Team, Functional Leads) to ensure alignment and buy-in Align GBS/BPO service delivery with strategic business priorities and transformation objectives Handle program escalations, ensuring effective resolution within agreed timelines Drive clear and consistent communication across internal … teams, external partners, and vendors Ensure delivery excellence while maintaining focus on continuous improvement and value realisation About you: Proven experience in program and project management, delivering complex, cross-functional initiatives Deep understanding of GBS/shared services and BPO operating models Strong vendor management capabilities with solid commercial ...

site with the client at least 3 days a week Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times Liaising with the new business manager to ensure we are spotting and creating opportunities Utilising personal and industry contacts (using … opportunities Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required ...

colleagues and other departments to enhance operational efficiency. Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication. Working areas include: SAAS application development (Zoho One). Microsoft 365 Administration (maintaining and improving M365 tenant(s)), including Entra … Firewall management. AWS cloud administration. IT Incident response & DR. What youll need: A minimum of 5+ years experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience ...

offshore subsidiary of OSB Group. OSBI was incorporated in 2004 as a key part of the OSB Group’s business strategy to provide operational service support. OSBI works with the Group’s trading brands in the UK, providing exceptional customer support and service delivery … tasks ensuring they are clear, concise and actionable. Support the product owner in prioritising the backlog and backlog items based on business value and delivery constraints and dependencies Support the product owner to actively participate in agile ceremonies and identify areas for improvement which can be implemented to enhance ...

systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. … Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support ...

office Oakleaf Partnership are working with a leading international financial institution is seeking an experienced IT Asset Management Specialist to join its Technology Service Delivery team in London. This is a senior, hands-on role for an experienced IT Asset Management and Configuration Management specialist who can independently … Americas. Technology, operational resilience and regulatory compliance are central to their strategy, and they are continuing to invest in strengthening their IT governance and service management capabilities. As an IT Asset Management Practitioner, you will play a key role in maturing IT Asset Management, Software Asset Management and Configuration ...

telephone and email enquiries in a timely, professional, and customer-focused manner, escalating more complex issues as necessary Assist with the planning, coordination, and delivery of projects, including supporting timelines, documentation, and tracking progress against key milestones Act as a point of contact for technicians working in the field … based teams Maintain and distribute communications to schools, ensuring information is accurate, clear, and issued in a timely manner, and updating stakeholders on relevant service changes, schedules, or project updates Support the maintenance and updating of records, databases, and systems to ensure information is accurate, current, and compliant with ...

delivering complex projects within the oil & gas industry, ideally involving drilling equipment or related systems. This role is responsible for end-to-end project delivery, from initiation through execution to final handover, ensuring alignment with scope, schedule, budget, and customer expectations. You will operate in a fast-paced, international … documentation related to engineering projects Desired Qualifications Degree in Engineering, Project Management, or related discipline (or equivalent experience) Experience in offshore environments or field service operations Familiarity with project management tools (e.g., MS Project, Primavera) Knowledge of API standards related to drilling equipment Offshore certifications (e.g., BOSIET, MIST, medical ...

mobility technology value proposition across our EYMP & MyMove platforms, Topia/Equus integrations, ServiceNow and HRIS ecosystems. Seek market insight from delivery experience to influence EY and alliance partner product roadmaps. Support quarterly GTM activation, ensuring consistent messaging across events, pursuits and partner activity. Support the pursuit cycle … Executives with account‐based technology planning and identification of opportunity areas. Support mid‐to‐large RFP responses, ensuring alignment of solution, messaging, risks and delivery approach. Alliance Partner Co‐Selling Support joint account planning to identify shared whitespace and opportunities for joint EY + partner value. Support ...

mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve … contribute to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. The engineer will also work closely with security, compliance, and disaster recovery teams to ensure that cloud services are not only ...

technical leadership, and ensure proactive management of client environments. This role combines advanced technical expertise with strong leadership and communication skills to deliver seamless service and long-term value. Key Responsibilities Act as primary contact and trusted advisor for key Managed Services clients. Lead resolution of complex, multi-system … mission-critical issues. Proactively manage support contracts, anticipating client peak periods, change governance and escalations. Work with Service Delivery Management to pro-actively work internally and with Client to provide world class Service. Perform advanced monitoring, maintenance, and health checks; identify and manage risks within the managed service ...

newly created client account within a Secure environment. This is a build-from-the-ground-up position with responsibility for account leadership, delivery oversight, team development, and commercial growth. The role reports at executive level and offers a high degree of autonomy from day one. Key Responsibilities Lead … client and stakeholder engagement Grow existing contracts and identify expansion opportunities Support new business activity, including bid development and pipeline growth Work with delivery partners, suppliers, and recruitment channels to support capability needs Help define operating model, structure, and ways of working Ensure consistent delivery across all account ...

global network of experts, and act as a trusted advisor guiding clients through strategic change - from early visioning and Phase 0 assessments to MVP delivery and enterprise rollout. Key Responsibilities: Strategy, Consulting & Value Creation Generate consulting-led opportunities and contribute to industry thought leadership Co-create next-generation business … executive workshops Build business cases, value realization models, and transformation roadmaps Communicate complex technology concepts in business-led, C-suite language Enterprise Architecture & Transformation Delivery Design and synthesize end-to-end processes across: Planning, Sales, Procurement Manufacturing, Warehousing & Logistics Plant Maintenance and Customer Service Define enterprise transformation roadmaps ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. Shape the Future of Digital Services at DVSA: As a Chief Architect you will: Provide technical leadership in the development, operation and continuous … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

client distribution systems Perform high-level functional system analysis to support client operational and technical requirements Maintain and enhance operational tooling in alignment with service delivery objectives Contribute to project delivery activities, working closely with internal and external Project Managers Develop and maintain technical documentation, architectural diagrams ...

leading multinational IT managed service company is seeking a Customer Experience Director to manage the Service Desk function. This role involves overseeing operations, driving excellence, and optimizing service delivery while fostering a positive team culture. The ideal candidate will possess a strong IT background, proven leadership ...

established industry player is seeking a User Management Analyst to enhance their user access services. This role involves managing service requests for SAP and bespoke systems while ensuring compliance with corporate standards. The ideal candidate will possess strong customer service skills, analytical abilities, and a proactive approach … problem-solving. You will play a vital role in driving change and supporting project initiatives, collaborating with various IT and business departments to minimize service disruptions. If you thrive in a dynamic environment and are motivated by challenges, this opportunity is for you! #J-18808-Ljbffr ...