351 to 375 of 745 Service Delivery Jobs

eligible An award-winning consultancy operating across cyber security, data and digital infrastructure is looking to appoint an Information Security Consultant to support the delivery of secure, high-impact programmes within the UK public sector. The organisation works on complex, meaningful projects that contribute to national resilience and public … service delivery, offering consultants the opportunity to apply their skills in environments where governance, risk management and regulatory compliance are critical to success. The Role You’ll work closely with both internal technical teams and external stakeholders to assess, design and implement effective information security controls and governance ...

Desktop Support Engineer - Maidenhead - Service Desk Engineer Are you a skilled IT professional with a passion for solving technical challenges and delivering exceptional client service? We're looking for a 2nd Line Field Engineer to join our dynamic team, providing on-site and remote support while acting … escalation point for our Service Desk Engineers. Key Responsibilities: Deliver technical support to clients both on-site and remotely. Act as an escalation point for Service Desk Engineers, ensuring issues are resolved efficiently. Install, maintain, and troubleshoot hardware/software in line with company standards. Reconfigure systems ...

Office Working Hours: 35 hours per week Application Deadline: 13 April 2026 We re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis. With your database, Excel and reporting expertise you ll provide accurate … data and reports to support this service for people affected by cancer. Assessment Centre week commencing 20th April for a 1st June start date. The Tenovus Macmillan Data Reporting Assistant 3 Year Fixed Term Contract A fantastic new stand-alone Third Sector role where your data and reporting work ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

Engage senior client stakeholders to understand operational challenges and requirements Qualify opportunities and contribute to go/no-go decision processes Design operating models, delivery frameworks and transition plans for outsourced services Develop high-level solution architecture covering people, process and technology Produce compelling client proposals and solution documentation … Identify risks, assumptions and dependencies within proposed solutions Build business cases and ROI models demonstrating value to clients Collaborate with sales, delivery and technical teams to shape winning bids Key Requirements Experience designing outsourcing or managed service solutions Strong background in operating model design and transformation programmes Experience ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making … posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong ...

Payroll systems projects, ensuring successful implementations that align with customer expectations and business goals. You’ll be at the forefront of driving innovation and service excellence, supported by a collaborative and forward-thinking environment. With the chance to work on complex projects and mentor junior colleagues, this role sets … stage for continued growth and leadership in project management. Your Team As a Project Manager, you’ll report to the Service Delivery Manager and collaborate closely with consultancy, sales, and customer success teams. Together, you’ll plan and execute projects with precision, ensuring all deliverables ...

legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly … necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams ...

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements … efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Strong knowledge of IT services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage ...

Operations Director MSP (UK-wide) Salary: On application The Opportunity Our client, a leading Managed Service Provider (MSP) specialising in delivering IT services and technical projects to schools nationwide, is seeking an experienced Operations Director . This is a strategic, hands-on leadership role driving operational excellence across service delivery, technical teams, and project delivery click apply for full job details ...

effective solutions and optimal resource allocation based on business needs, ensuring efficient resource allocation to achieve optimal value and impact Effectively manage all tenders, service level agreements and relationships with external service providers, leveraging industry best practices to enhance service delivery Security and Compliance Ensure that ...

required to lead Surrey County Council’s digital, data and technology strategy at enterprise and system level. Provides strategic leadership across transformation, innovation, and service delivery, aligning technology with organisational and public service priorities. Responsible for driving large-scale digital transformation, data-driven decision making, and cross ...

major public sector organisation delivering critical national infrastructure and essential public services. This contract role offers the opportunity to take ownership of service delivery, process improvement and operational performance, working closely with IT service operations teams, click apply for full job details ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

level system objectives while ensuring scalability, reliability, and availability of implemented systems. Provides leadership and expertise to evaluate planned platform growth, increasingly demanding enterprise service level requirements in order to identify, design, and implement technology solutions that exceed expectations. This role requires excellent collaboration and communication skills to translate … operations, problem identification/resolution, system documentation, and project management. Experience in of SDLC, Agile and Waterfall methodologies Business process analysis and design, and service delivery, particularly with respect to the use of information, EMR, ERP and CRM systems Security model understanding and maintenance Solid understanding of Business ...

shaping, designing and delivering complex IT solutions that support strategic and operational goals across the organisation. Working closely with stakeholders, you will influence service delivery, drive best practice, and ensure that digital services are robust, secure and future-focused. Your new role Designing and implementing complex enterprise ...

shaping, designing and delivering complex IT solutions that support strategic and operational goals across the organisation. Working closely with stakeholders, you will influence service delivery, drive best practice, and ensure that digital services are robust, secure and future-focused. Your new role Designing and implementing complex enterprise ...

business systems and Microsoft 365, including SharePoint development and training roll‐outs. Lead and develop the IT team, manage suppliers and ensure strong service delivery standards. What You’ll Bring: Significant experience in IT leadership, systems administration, digital transformation and project delivery. Strong understanding of infrastructure security, cyber ...

track record designing scalable applications for millions of users. Strong understanding of architecture frameworks (TOGAF), modelling languages (UML/ArchiMate/BPMN), and IT service delivery (ITIL). Experience with Agile, SAFe, Prince2, or PMP methodologies. Skilled in analysis, problem-solving, and effective communication across multi-tiered teams. ...