351 to 375 of 1,089 Service Delivery Jobs

Managed Services Pre-Sales Service Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet … that maintain project momentum. Collaborate Cross-Functionally : Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery. Contribute to Service Development : Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative. Drive Successful ...

Barclays suppliers relationships by developing Management Information (MI) that meets the needs of the bank and complies with quality and control standards. Development of service level agreements to guide service delivery aligned to time efficiency and support the monitoring of service performance. Collaboration with various stakeholder … groups to align services to the clients’ needs and the banks objectives. Development and execution of service improvement initiatives that improve service efficiency and competitive advantage in the marketplace. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence ...

date: ASAP Responsibilities: Coordinating engineers to attend vessels and sites worldwide for product installation, repair, maintenance, and technical support Managing the end-to-end service process, from initial customer contact and quotations through to order acceptance, service delivery, and job completion Handling incoming service requests, identifying … recording common product faults Providing customers with accurate updates and feedback on completed service work Working closely with Sales, Engineering, and Product teams to support new products and deliver high-quality after-sales service Supporting the development and improvement of procedures for effective service and record management ...

experience The Opportunity We are currently recruiting on behalf of a leading organisation for an experienced IT Lead to take ownership of the delivery, performance and governance of a broad IT estate. This is a key role with responsibility spanning IT infrastructure, networks, telephony, end-user computing, Microsoft services … associated technologies . You will provide both strategic oversight and hands-on leadership, working closely with outsourced service providers and internal stakeholders to ensure the IT environment remains secure, resilient, compliant and fit for purpose. The successful candidate will combine strong technical knowledge with excellent commercial, vendor management ...

Overview PJT Partners is seeking an experienced IT Service Manager to lead day‐to‐day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands‐on, technical lead role reports to the Global Support Head in New York and the Head … complex or high‐priority incidents across all international locations. Own day‐to‐day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

What You'll Do Set direction for the Finance Systems Maintenance and ERP Security functions across the US, UK and NGED business, ensuring priorities, service models and delivery plans are aligned to Record to Report, Finance and enterprise technology objectives. Maintain accountability for the stability, availability, and effective … major programmes and projects, including role design, access readiness, system maintenance impacts, financial system process impact, testing support, cutover planning and exit criteria. Monitor delivery risks across finance systems workstreams, ensuring resource constraints, operational dependencies and conflicting priorities are surfaced early and managed with appropriate mitigation. Oversee change, release ...

Deputy Laboratory Manager on a 12-month fixed-term maternity cover contract. This is a key leadership role within a specialist clinical laboratory service, providing technical expertise, operational management support, and professional leadership to the TDM team. The successful candidate will work closely with the Laboratory Manager to ensure … delivery of a high-quality, responsive and patient-focused service, supporting the monitoring of immunosuppressants, and other therapeutic drugs. The post holder will provide day-to-day technical leadership, lead service development initiatives and contribute to strategic planning to ensure the laboratory continues to meet accreditation standards ...

Purpose: Youth Justice Service 1. To provide an effective administrative and support service across all areas of the Youth Justice Service. Duties of the Post: Youth Justice Service To maintain personnel, financial and management information administrativesystems. To place orders for goods and equipment as authorised. To ensure … that inventories of equipment held by the Service are maintained. To maintain a range of different filing systems. To organise, attend and minute professional meetings, To maintain diaries and appointments systems, record of staff movements, arrange duty rotas To assist with the provision of a reception service, (i.e. ...

seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment … help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace ...

seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment … help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace ...

effective operation, optimisation and enhancement of platforms supporting Headquarters and Resident Offices. Working closely with stakeholders across Corporate Services, Information Technology, Procurement and external service providers, the Principal leads the delivery of Smart Workplace initiatives, manages the performance of workplace technology solutions and provides specialist advice to support … technical guidance and development support to the Associate, Smart Workplace. Background The Sustainability & Smart Workplace function is responsible for the strategic development and operational delivery of Smart Workplace services across the EBRD's global real estate portfolio. Working across Corporate Services, Information Technology, Security, Health & Safety, Procurement, Engineering ...

Were looking for an IT Support Lead to own the delivery, quality and continuous improvement of a proactive managed IT support service. Youll lead first and second-line support, oversee Microsoft 365 endpoint management, build automation and runbooks, improve service reporting, and help scale the service from … second-line IT support, ensuring incidents are logged, triaged, escalated and resolved within agreed SLAs. Act as the single point of engagement at service boundaries, coordinating across network, hardware, software and vendor teams to drive issues through to resolution. Build, govern and improve automated remediation runbooks and quality gates ...

Service Desk Team Leader Location: Fareham Contract: Up to 6 months Role: IT Support/Service Delivery About the Role We are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will … balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels. Key Responsibilities Team Supervision: Lead, mentor, and schedule a team of Service Desk Analysts. SLA Guardian: Ensure incidents and requests are resolved quickly within agreed timeframes. Escalations: Handle ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Head of Infrastructure and Cloud is accountable for the strategy, engineering, reliability, and operation … platform-centric and cloud-native operating models. Lead the establishment of a platform engineering capability, delivering an internal developer platform (IDP) that enables self-service, automation, and standardisation for engineering and product teams. Own cloud and infrastructure architecture and governance, including workload placement, vendor strategy, technical debt reduction ...

cutting‐edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage ...

outcomes, and ensuring that ServiceNow capabilities are aligned to both client objectives and the broader ServiceNow roadmap. Working closely with senior client stakeholders, architects, delivery teams, and operational leaders, you will play a critical role in maximising platform value, enabling innovation, and ensuring the successful operation of complex, multi … client priorities. Identify opportunities to extend platform adoption into new workflows, business functions, and use cases. Drive measurable value realisation through outcome-focused delivery, ROI tracking, and continual optimisation. Maintain alignment with the ServiceNow product roadmap and champion adoption of new capabilities where beneficial. Leadership & Stakeholder Management Provide leadership ...

world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date with … investment, while deepening your expertise across cutting-edge technologies and collaborating with some of the brightest minds in the industry As a Cloud Services Delivery Manager, you will: Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise ...

Role: Service Demand Planning Associate Location: Burgess Hill (Hybrid - minimum 2 days per week in the office) Hours: Full-time, Monday - Friday Pay: £15 - £17 per hour PAYE basic, excluding holiday pay/£19.89 - £22.55 per hour UMB, including holiday pay Contract: 6 months An excellent opportunity has arisen … Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill. This role is primarily focused on the day-to-day scheduling and coordination of service resources, with additional support across capacity planning, inventory management and longer-term demand planning. ...

Role: Service Demand Planning Associate Location: Burgess Hill (Hybrid - minimum 2 days per week in the office) Hours: Full-time, Monday - Friday Pay: £15 - £17 per hour PAYE basic, excluding holiday pay/£19.89 - £22.55 per hour UMB, including holiday pay Contract: 6 months An excellent opportunity has arisen … Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill. This role is primarily focused on the day-to-day scheduling and coordination of service resources, with additional support across capacity planning, inventory management and longer-term demand planning. ...

seeking an experienced SC Cleared Technical Documentation Author/Service Architect for an outside IR35 contract to support the documentation and assurance of existing live services as they transition from MOD Digital & Data ownership. Working closely with technical SMEs and customer stakeholders, you will capture current service architectures … Responsibilities Produce MOD-compliant High Level Design (HLD) documents for existing live services, including Defence Gateway. Create supporting Low Level Design (LLD), operational and service documentation. Develop Business Process Guides and other supporting documentation. Facilitate workshops and interviews with SMEs and customer stakeholders to capture current-state architectures ...

data capability across EMEA and EMEAPAC, and is governed through Terraform, Azure DevOps and a standardised deployment framework. The role is hands-on and service-focused. It provides the operational foundation needed to keep the platform reliable, observable, governed and ready for controlled production use. Its emphasis … platform health, support processes, quality assurance, release readiness, incident response and continual service improvement. The successful candidate will work closely with Architecture, Information Security, Service Delivery, Infrastructure, suppliers and consuming business teams to ensure platform changes are deployed safely through established CI/CD processes, supported ...

transportation of perishable goods and healthcare products. The successful candidate will support the transport operation, ensuring effective route planning, fleet compliance and delivery performance. Key Responsibilities Briefing and debriefing drivers at the start and end of shifts Planning and optimising daily delivery and collection routes Allocating work … working time requirements Managing any operational issues, delays or route changes throughout the day Liaising with drivers, customers and internal teams to ensure smooth service delivery Monitoring delivery schedules and ensuring agreed time windows are achieved Managing exceptions and providing contingency planning where required Maintaining accurate transport ...