351 to 375 of 1,627 Service Delivery Jobs

Beaumont is partnering with a high-growth UK Managed Service Provider to recruit an Account Manager. This is a key hire within their commercial team as the business continues to scale its managed services, cloud and cyber capability across the UK. The organisation has grown through a combination … services across managed IT, cloud and cyber security. You will run structured account plans, lead renewal conversations and work closely with pre-sales and delivery to ensure opportunities are qualified properly and executed well. As trust and traction build, you will naturally increase account value and long-term customer ...

analysing issues for effective resolution. Knowledge management This role includes writing and updating technical documentation to support knowledge sharing within the support team. Customer service support Given the strong focus on service delivery, customer satisfaction and mentoring first-line support are vital to this role. Configuration management … managing software versions for internal applications. Functional testing This role requires working with third-line teams and development to test application changes. Learning delivery The role includes training and mentoring first-line support staff. Knowledge and experience Over two years' IT support experience A strong focus on service ...

responsibility for its IT services and support the next phase of digital and operational change.The role will focus on strengthening day-to-day IT service delivery, improving core IT service foundations, and acting as the main point of contact between the UK business, group IT teams … scope to influence structure, priorities, and team growth. Key areas of responsibility: Overall ownership of IT services and support within the UK Improving IT service delivery, processes, and controls Managing third-party IT providers and key suppliers Working closely with senior stakeholders on technology and change initiatives Supporting ...

troubleshoot issues, and implement fixes to minimise downtime Support system upgrades, migrations, and configurations to ensure technology remains fit for purpose 2. Technical Support & Service Delivery Provide first and second-line IT support to site employees, resolving hardware, software, and network issues Act as an escalation point … tickets, ensuring resolution in line with agreed SLAs Train and guide employees on effective use of IT systems, promoting self-service where appropriate 3. System Installation & Configuration Manage the setup, installation, and configuration of computers, servers, printers, and mobile devices Ensure all devices comply with company IT policies ...

troubleshoot issues, and implement fixes to minimise downtime Support system upgrades, migrations, and configurations to ensure technology remains fit for purpose 2. Technical Support & Service Delivery Provide first and second-line IT support to site employees, resolving hardware, software, and network issues Act as an escalation point … tickets, ensuring resolution in line with agreed SLAs Train and guide employees on effective use of IT systems, promoting self-service where appropriate 3. System Installation & Configuration Manage the setup, installation, and configuration of computers, servers, printers, and mobile devices Ensure all devices comply with company IT policies ...

troubleshoot issues, and implement fixes to minimise downtime Support system upgrades, migrations, and configurations to ensure technology remains fit for purpose 2. Technical Support & Service Delivery Provide first and second-line IT support to site employees, resolving hardware, software, and network issues Act as an escalation point … tickets, ensuring resolution in line with agreed SLAs Train and guide employees on effective use of IT systems, promoting self-service where appropriate 3. System Installation & Configuration Manage the setup, installation, and configuration of computers, servers, printers, and mobile devices Ensure all devices comply with company IT policies ...

Director of Security Services Delivery Management Location: Reading or London (4 days onsite) Salary: £100,000 - £115,000 base + car allowance + 20% bonus About the Opportunity We're working with a Global Telco business revolutionising the industry going through a huge cyber security transformation! I'm looking … Director of Security Services Delivery Management to lead the operational delivery of security services across a diverse portfolio. You'll own the service roadmap, manage relationships with a top-tier Managed Service Provider, and ensure security services meet the highest standards of performance and compliance. What ...

Director of Security Services Delivery Management Location: Reading or London (4 days onsite) Salary: £100,000 - £115,000 base + car allowance + 20% bonus About the Opportunity We’re working with a Global Telco business revolutionising the industry going through a huge cyber security transformation! I’m looking … Director of Security Services Delivery Management to lead the operational delivery of security services across a diverse portfolio. You’ll own the service roadmap, manage relationships with a top-tier Managed Service Provider, and ensure security services meet the highest standards of performance and compliance. What ...

Director of Security Services Delivery Management Location: Reading or London (4 days onsite) Salary: £100,000 - £115,000 base + car allowance + 20% bonus About the Opportunity We’re working with a Global Telco business revolutionising the industry going through a huge cyber security transformation! I’m looking … Director of Security Services Delivery Management to lead the operational delivery of security services across a diverse portfolio. You’ll own the service roadmap, manage relationships with a top-tier Managed Service Provider, and ensure security services meet the highest standards of performance and compliance. What ...

centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive, acting as the first point of contact for users of the platform -supporting system use, troubleshooting issues, and ensuring smooth and timely ticket … resolution. This role sits at the heart of ensuring customer satisfaction, service excellence, and seamless operational support across a wide client base. Working pattern This will be 3 days a week onsite and 2 days remote based with my client in Liverpool so you must be able to have ...

centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive, acting as the first point of contact for users of the platform -supporting system use, troubleshooting issues, and ensuring smooth and timely ticket … resolution. This role sits at the heart of ensuring customer satisfaction, service excellence, and seamless operational support across a wide client base. Working pattern This will be 3 days a week onsite and 2 days remote based with my client in Liverpool so you must be able to have ...

your expertise through continuous learning in a global environment. The Role As an IAM (SailPoint & CyberArk) Technical Lead, you will lead the design and delivery of secure, scalable identity and access management solutions that align with enterprise security strategies and regulatory requirements. You will set technical direction by defining … integration across diverse platforms. Acting as the key liaison for IAM and security operations, you will translate business objectives into robust technical architectures, oversee service performance, and drive continuous improvement. Your role will involve coordinating global teams and vendors, managing governance and compliance reporting, and ensuring operational readiness ...

your expertise through continuous learning in a global environment. The Role As an IAM (SailPoint & CyberArk) Technical Lead, you will lead the design and delivery of secure, scalable identity and access management solutions that align with enterprise security strategies and regulatory requirements. You will set technical direction by defining … integration across diverse platforms. Acting as the key liaison for IAM and security operations, you will translate business objectives into robust technical architectures, oversee service performance, and drive continuous improvement. Your role will involve coordinating global teams and vendors, managing governance and compliance reporting, and ensuring operational readiness ...

your expertise through continuous learning in a global environment. The Role As an IAM (SailPoint & CyberArk) Technical Lead, you will lead the design and delivery of secure, scalable identity and access management solutions that align with enterprise security strategies and regulatory requirements. You will set technical direction by defining … integration across diverse platforms. Acting as the key liaison for IAM and security operations, you will translate business objectives into robust technical architectures, oversee service performance, and drive continuous improvement. Your role will involve coordinating global teams and vendors, managing governance and compliance reporting, and ensuring operational readiness ...

Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo … Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption ...

might be time to see whether the grass really is greener... About the Company T2M are currently working with an award-winning managed service who having recently made key senior hires throughout the business, a solid business model and a winning sales strategy they have more than doubled their … seats managed in the last 6 months and are expecting to do the same again looking to grow their service delivery and projects teams A long-established provider of managed IT and business technology solutions, with decades of experience and a reputation for reliability, the business helps clients ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...