376 to 400 of 744 Service Delivery Jobs

track record designing scalable applications for millions of users. Strong understanding of architecture frameworks (TOGAF), modelling languages (UML/ArchiMate/BPMN), and IT service delivery (ITIL). Experience with Agile, SAFe, Prince2, or PMP methodologies. Skilled in analysis, problem-solving, and effective communication across multi-tiered teams. ...

instrumental in delivering major and complex projects that are central to the Trust's vision, values, and strategy. Your work will directly support the delivery of high-quality, patient-centred care by ensuring our core business and clinical systems are robust, reliable, and responsive to the evolving needs … coordination across interdependent workstreams and projects. Main duties of the job You will analyse complex data, resolve system issues, and recommend enhancements that improve service delivery and operational efficiency. The role includes maintaining access controls, supporting data migration and cleansing, and ensuring high standards of confidentiality and information ...

Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement … across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing lifecycle and operational ...

driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role for someone … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What ...

support during the transition to service. • Stakeholder Management: Develop and maintain effective relationships with stakeholders to ensure solutions are practical, supported, and that service delivery issues are identified and addressed. • Team Management: Oversee recruitment, performance, and development of team members to ensure required skills are available to meet … service needs. Resources: • Financial Responsibility: No budget responsibility • Financial Influence: Provides recommendations to support technology decision-making • Direct Staff Management: Yes, manages 1-5 direct staff Work Experience: • Proven experience in business analysis within technology • Systems implementation and optimisation experience • Demonstrated ability to create business cases for change • Experience ...

connectivity simple - like a true utility - cutting through complexity and putting customers first. As we continue to grow, we're looking for a WAN Delivery Co-ordinator to keep things moving behind the scenes. You'll be the go-to person making sure orders flow smoothly from sale … live service - connecting the dots across teams and suppliers, staying one step ahead of potential delays, and keeping everything on track so services go live without a hitch. What It's Really Like Here The pace and intensity are higher than most environments in our sector. The workload ...

salary increase whilst on shift What You’ll Be Doing: Leading shifts within a 24/7 SOC environment, ensuring smooth and effective service delivery Overseeing and supporting junior analysts, providing guidance and technical direction Monitoring systems for security events, investigating suspicious or unauthorised activity Managing and responding … technical landscape evolves Triaging vulnerability scan results and working with technical teams on remediation Assessing secure configurations and feeding back improvements Producing regular service and security reports for key stakeholders Contributing ideas to improve SOC performance and service quality Staying current with emerging threats, trends, and best practice ...

calibrating customer instrumentation using approved processes, templates, and laboratory equipment. This role is ideal for someone with a technical background and strong customer service skills, who is keen on delivering high-quality technical services. Day-to-day of the role: Assess equipment conditions on arrival and determine suitability … customers throughout the calibration process. Undertake fault-finding, minor repairs, and problem-solving where required. Support other departmental tasks, such as assisting the service delivery team with the safe packing and dispatch of customer equipment. Required Skills & Qualifications: Essential : Recognised qualification in a technical or numerate discipline (BTEC ...

ensuring seamless communication between sales, engineering, and customers. The responsibility for efficiently managing job allocations, customer arrangements, post-sale clarifications to ensure accurate service delivery will be the focus. Role Engineering Job Allocation: Assign jobs effectively based on customer requirements, ensuring accurate scheduling Customer Contact & Coordination: Liaise with … customers to confirm service needs, scheduling, and any additional clarifications required post-sale Clarifying Questions: Use post-sale follow-ups to ensure engineers have the right job details and required equipment Order & Quote Management: Generate and process customer orders and quotes promptly CRM & Systems Management: Maintain and update customer ...

management of critical infrastructure within a high-availability environment. Key Responsibilities Lead and manage on-site operations, ensuring 24/7 uptime and service excellence Oversee third-party providers across mechanical, electrical, and security services Manage and develop a team of engineers and technicians, driving performance and accountability … primary point of contact for clients, including during incidents and service disruptions Ensure all maintenance, compliance, and health & safety standards are met Drive continuous improvement across operations, processes, and service delivery Manage budgets, forecasting, and cost optimisation initiatives Oversee capacity planning and infrastructure lifecycle management Requirements 5+ ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Data Specialist to join the Central Control team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering … Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical ...

hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering … Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical ...

hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering … Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical ...

technical teams supporting clients across a broad range of cyber security services. Key responsibilities include:* Coordinate internal cyber resources to ensure timely and effective service delivery* Provide oversight, governance, and strategic guidance for clients engaged through resource augmentation or vCISO-style engagements* Identify and communicate security risks, gaps … opportunities for improvement* Support the development and execution of cyber security roadmaps and maturity uplift initiatives* Contribute to standardisation, service quality, and continuous improvement across Managed ServicesEssential:* Strong understanding of cyber security principles across GRC and technical domains* Knowledge of frameworks such as NIST CSF, ISO/ ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management : To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution : Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting : Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

operational involvement across sites. The successful candidate will play a key role in analysing performance data, validating operational information and identifying opportunities to improve service delivery across the contract. Although the role is primarily homebased, the position requires regular travel across the Home Counties and South East … Belt and Green Belt qualifications following successful completion of probation. Key Responsibilities Analyse operational and performance data to identify trends, risks and opportunities for service improvement across the contract. Validate and interpret data from operational systems to ensure accuracy, consistency and reliability of reporting. Produce clear and structured reports ...

standards and FedRAMP requirements. This role will provide hands-on development for the government ServiceNow platform. This role will ensure ServiceNow supports enterprise service delivery, governance, and modernization objectives, while aligning with the Technology Reference Model (TRM) and DHS enterprise IT standards. This position requires an active … using REST/SOAP, MID Server, IntegrationHub, and scripted transforms. Automate workflows with Flow Designer and platform APIs; optimize performance and data quality. Quality & Delivery Participate in grooming and refinement; estimate and deliver within Scrum sprints. Use ATF and unit tests; perform code reviews; manage update sets and basic ...

acquisitions will be very useful. You will be accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance. There will be an element of travel required each week, so a full UK driving licence is required. … Onboarding and offboarding acquisitions Oversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise, standardise and implement Infrastructure across ...

self sufficient, driven individual with strong previous exposure to the Higher Education sector... please read on! Job Purpose Lead the development and delivery of business intelligence solutions to support evidence-based decision-making across the College. This pivotal role shapes the institution’s data strategy, drives continuous improvement … fosters a culture of data literacy and collaboration. The postholder will champion best practice, engage key stakeholders, and ensure the service continually evolves to meet institutional needs. Key Areas: Develop and maintain dashboards to report and monitor the College's KPIs Manage the delivery and prioritisation of strategic ...

organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense has over 200 employees across London, New York, Singapore and New Delhi. … sense.com What We Offer Hybrid working Initial 28 days holiday (before bank holidays) with an accrual of 4 days over first 4 years of service Day off for your birthday + 10 days annual leave purchase per year Length of service awards Work from any location ...

leads. The Client Partner role at Endava is a senior leader within the Commercial organisation. They own the relationship with the client and the delivery organisation, ensuring alignment on goals, expectations, and deliverables. This role is responsible for managing and growing key client relationships, achieving significant revenue growth … identifying new business opportunities. The Client Partner plays a critical role in maintaining and expanding these relationships through exceptional client experiences, continuous improvement, exemplary service delivery, and strategic foresight. Responsibilities: Commercial Leadership Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion. ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively ...