51 to 75 of 979 Service Delivery Jobs

client, a prominent player in the technology sector, is actively seeking a Service Delivery Analyst to join their team on a permanent basis. This role is integral in ensuring high-quality service delivery, with a strong emphasis on customer service, user experience, and communication. … resolve issues. Troubleshoot and resolve common issues using documented processes and knowledge bases. Document, triage, and escalate issues when necessary. Job Requirements: Experience in service delivery within a technology environment. Strong customer service skills and a user-centric approach. Ability to execute tasks with precision and adherence ...

Service Delivery Manager Leeds £50k + Benefits Introduction A fantastic opportunity has arisen for an experienced Service Delivery Manager to join a well-established and growing technical services business based in Leeds . Offering a salary of £50,000 plus an excellent benefits package , this … strong reputation for quality, innovation and customer service. This is an excellent opportunity to play a key role in driving operational excellence and technical service delivery. Duties & Responsibilities Lead the delivery of technical services across print, data, fulfilment and mailing operations. Drive process improvements, new service implementation ...

Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives. … Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will be responsible ...

local HR expertise, and scalable technology to manage the entire employee lifecycle for global and remote teams. Role Overview We are seeking an experienced Service Delivery Manager to lead the end-to-end delivery of our Employer of Record (EOR) and Global Payroll Outsourcing (GPO) services … client-facing role focused on HR operations, employment compliance, and client relationship management. UK payroll is delivered through our established payroll vendor, with the Service Delivery Manager owning oversight, coordination, and quality assurance rather than processing. The successful candidate will act as a trusted partner to clients ...

Service Operations Lead to join a high-profile international charity. The role will help build, improve and manage the technology service operations capability. The organisation is entering an important phase of growth and transformation, with technology playing an increasingly central role in how it scales services, supports users … delivers trusted, high-quality digital operations. This is a hands-on team leader role. Small team to provide service support to 200+ staff globally. You will help shape how technology services are managed, supported and improved across the organisation. This will include service delivery, incident and problem ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews ...

Head of IT Service Management Network IT is recruiting for the role of Head of IT Service Management for a client in Milton Keynes on a six‐month initial contract. This is an SC Cleared position (active clearance not required but preferred) and is located in Milton Keynes … days onsite/2 days remote. The contractor will work within an ITIL‐focused ITSM function and will be responsible for strategic leadership, overseeing service delivery, continual improvement, stakeholder engagement, customer satisfaction, developing and leading a team of service management professionals, ensuring services are delivered efficiently, meet ...

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead … service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed ...

Role: Head of Service Delivery Location: West Sussex (office-based) Salary: £65,000 - £75,000 + benefits Permanent, full-time The opportunity An established, award-winning managed print and document solutions provider is looking for a Head of Service Delivery to take full ownership … service operation from its West Sussex Base. This is a pivotal leadership role for a business with a 30-year heritage, thousands of clients across the UK, and a genuine reputation for service quality (backed by ISO 9001 and 14001 accreditation). The service delivery function ...

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead … service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed ...

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead … service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed ...

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead … service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed ...

Description hackajob is collaborating with AXA to connect them with exceptional professionals for this role. \n Regional Service Delivery Lead \n London, UK \n \n AXA XL Global Technology (GT) division has been going through significant transformation including simplification of applications landscape across geographies and business units, Cloud … processes to allow us to support the business in a responsive and flexible way, while providing a follow-the sun methodology. \n This new Service Delivery Lead will manage a team of local delivery managers and be the critical link between IT services within GT and regional ...

this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Regional Service Delivery Lead London, UK AXA XL Global Technology (GT) division has been going through significant transformation including simplification of applications landscape across geographies … processes to allow us to support the business in a responsive and flexible way, while providing a follow-the sun methodology. This new Service Delivery Lead will manage a team of local delivery managers and be the critical link between IT services within GT and regional business ...

this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Regional Service Delivery Lead London, UK AXA XL Global Technology (GT) division has been going through significant transformation including simplification of applications landscape across geographies … processes to allow us to support the business in a responsive and flexible way, while providing a follow-the sun methodology. This new Service Delivery Lead will manage a team of local delivery managers and be the critical link between IT services within GT and regional business ...

Role: Service Desk Manager Location: Northampton Salary: £40,000-£50,000 Type: Full-time, Permanent About Our Client We are delighted to be recruiting for one of the most exciting MSPs in the region. Our client is a Northampton-based, award winning MSP that, in just a couple … with a clear vision and the talent to match. They have built a strong, client-focused culture and are now looking for an experienced Service Desk Manager to join their leadership team and drive the next phase of their growth. The Opportunity Our client is looking for an experienced ...

currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become ...

Description hackajob is collaborating with AXA to connect them with exceptional professionals for this role. \n Regional Service Delivery Lead \n London, UK \n \n AXA XL Global Technology (GT) division has been going through significant transformation including simplification of applications landscape across geographies and business units, Cloud … processes to allow us to support the business in a responsive and flexible way, while providing a follow-the sun methodology. \n This new Service Delivery Lead will manage a team of local delivery managers and be the critical link between IT services within GT and regional ...

Drive Service Desk performance, enhance digital support, and reduce ticket demand through impactful enablement and training. Our Client has a requirement for a Service Desk Enablement & Digital Support , who will be required to work on a contract basis in Warrington. Role Purpose : This role sits within the Service Desk function and acts as a bridge between Service Desk analysts, IT service owners, business users and support teams. It focuses on increasing Service Desk capability, improving digital support and self-service adoption, strengthening knowledge management, supporting consistent ITSM practices and reducing avoidable ticket demand ...

Provider and they are seeking an experienced IT Helpdesk Manager to lead a team of support engineers whilst remaining actively involved in the technical delivery of services. This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking … next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands-on involvement in complex technical escalations and service improvement initiatives. The Role Leading a team of 6-8 support engineers, you will be responsible for the day-to-day management ...

area We are partnering with a market-leading, multi-site manufacturing group seeking an experienced Head of IT to take ownership of IT operations, service delivery, and team leadership across a growing business. Reporting directly to the IT Director, this is a true number two leadership role focused … multiple sites and the candidate needs to be comfortable with that travel requirement. Key Responsibilities: Own and manage the relationship with the external Managed Service Provider (MSP) , ensuring SLA/KPI performance and continuous service improvement. Lead, mentor, and help reshape the internal IT team, supporting future growth ...

Service Delivery Manager is accountable for ensuring IT services are delivered reliably, predictably and in line with business needs across HL's technology estate. Acting as a key bridge between IT Service Operations and the business, the role ensures services are operationally ready for change and critical … events, perform to agreed service levels, and are resilient, scalable and trusted by stakeholders. What you'll be doing Own end-to-end service delivery for assigned services, ensuring clear accountability, alignment to business priorities, and effective operation across heritage and cloud environments Lead Service Introduction ...

Healthcare Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent … service delays. You'll work closely with the Regional Service Delivery Manager and Operations Director. Key Responsibilities: Manage supply chain and subcontractors proactively Act as main contact for contracts Lead and support on-site coordinators Ensure timely stock distribution and purchase order authorisation Train Trust staff ...

Summary The Client Services Director is responsible for proactively managing all aspects of service delivery, providing leadership and support to ensure high service standards both internally and externally, and continuously improving them. The role focuses on strategic leadership, operational excellence, and customer satisfaction, uniting technical service delivery, customer experience management, and professional services under one cohesive strategy to drive customer retention, growth and value realization. Main Responsibilities and Accountabilities Individual role holders may be advised of additional or particular responsibilities they are required to deliver, but as a Client Services Director, the following gives ...

Aatom Recruitment is looking for OR(phone number removed) - Applications Service Delivery Manager on behalf of a Local Authority. Job Title: OR(phone number removed) - Applications Service Delivery Manager Contract Duration: 3 Months Hours Per Week: 37 Role Purpose The Applications Services Delivery Manager leads … team of specialists delivering applications services used by the Council. The role supports the wider delivery of the DDaT technical improvement programme, acting as the technical lead for projects related to their specialism. Leading a team of specialist applications professionals to deliver services and supporting the applications ...