51 to 75 of 1,888 Service Delivery Jobs

About the role We’re looking for an experienced IT Service Delivery Manager to take a key role in the coordination and governance of our Secure Working Environment (SWE) . We can offer flexibility on base location, with the role able to be based from … main UK hubs, including Newcastle, Derby, Leeds, Maxim, Warrington, London or Birmingham . You’ll be responsible for ensuring key elements of the service are delivered effectively, remain financially sustainable, provide value for money and continue to meet the evolving needs of the business. Working closely with our managed ...

About the role We’re looking for an experienced IT Service Delivery Manager to take a key role in the coordination and governance of our Secure Working Environment (SWE) . We can offer flexibility on base location, with the role able to be based from … main UK hubs, including Newcastle, Derby, Leeds, Maxim, Warrington, London or Birmingham . You’ll be responsible for ensuring key elements of the service are delivered effectively, remain financially sustainable, provide value for money and continue to meet the evolving needs of the business. Working closely with our managed ...

including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Job Description Role Overview The Service Delivery Analyst is responsible for monitoring, analyzing, and improving IT service delivery across internal teams and third-party providers. This role … ensures effective management of service performance, escalations, and reporting while driving continuous improvement in the quality and reliability of IT services. Key Responsibilities Customer Service & Relationship Management Support and promote innovative service delivery practices that anticipate and meet customer needs. Maintain strong relationships with business stakeholders ...

West Malling, United Kingdom | Posted on 25/09/2026 The Service Delivery Manager (SDM) is responsible for delivering Technology services to a specific internal business unit customer; driving consistent (SLA governed) service delivery, building a collaborative and honest customer-supplier relationship and delivering timely … internal business unit customers effectively balancing customer needs against resource availability and commercial pressures. The SDM will play a key role in the Service Delivery management structure, taking a share of rota’d Incident Management escalation responsibilities alongside the rest of the Technology Service Delivery management ...

Cardiff, UK | Permanent | Full-time | £34,000-£37,000 per year Our client is looking for an experienced Service Delivery Professional to join its Managed Service Team, supporting the delivery of services around its range of products. This is a customer-facing role focused on service delivery, supplier management, SLA performance and continual improvement, working with stakeholders across the UK and Europe. The Role The successful candidate will be responsible for creating, negotiating, implementing, monitoring and improving Service Level Agreements (SLAs), as well as helping to ensure customer requirements are reflected within service ...

Digital Service Delivery Manager Location: Derby Salary: £47,440 Per annum (Band 7) Drive progress, support our people, and shape how we work. DHU is committed to providing the highest quality of care in the right place and at the right time. Reliable and secure Digital services enable … colleagues to deliver safe and effective care. The Digital Service Delivery Manager will provide ITIL-aligned service-management and supplier-governance assurance across IT Operations. The role manages the operational standards for Incident, Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement, aligns them ...

Location: Middlewich, Cheshire Salary: £45,000 - 55,000 + £6,000 Performance Bonus plus Contributory pension, Free parking, 28 days annual leave (rising with service), Company Vehicles We're looking for an experienced Technical Services Manager to join an established Managed Service Provider in Middlewich, taking ownership … technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership role for someone who understands how an MSP operates. You'll combine technical team management, service delivery, customer engagement and technical oversight, reporting directly ...

estate and the strength of our network enables the flow of trade vital to everyday life. For more information visit www.logicor.eu. Role Overview The Service Delivery Manager owns the enterprise service management framework for the whole of Business Technology. The role is deliberately platform-agnostic: it sets … property management system, planning, consolidation, product information, HR and facilities management systems, and the data platform. The role will establish a robust IT Service Management (ITSM) framework, strengthen governance and service accountability, and centralise fragmented or “shadow IT” processes across the business. This position requires an experienced, hands ...

Digital Transformation, IT - Software, Professional Services, SAP Competitive + Full Benefits Package About the job Job Title: SAP Service Delivery Manager Location: UK (Hybrid – Multi-Office Environment) Salary: Competitive + Full Benefits Package About the Role We are supporting a leading professional services organisation undergoing a major digital … transformation, seeking an experienced SAP Service Delivery Manager to lead the operational stability, optimisation and ongoing evolution of a complex SAP S/4HANA environment. This role is responsible for ensuring high-quality day-to-day SAP service delivery, managing incident and change demand, overseeing enhancements ...

Shape the future of IT service delivery on a global scale At Alliance, technology plays a critical role in enabling our business and supporting colleagues across the globe. We're looking for an experienced IT Supplier Delivery Manager to join our Group IT team and take ownership … strategic IT partner ecosystem, ensuring exceptional service delivery, strong supplier governance, and continuous improvement across our global operations. This is a highly visible role, working closely with our Systems & Technology Director, key business stakeholders, and external technology partners. You'll be responsible for managing Alliance's strategic ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Head of Oracle Service Delivery Management Locations Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom Head of Oracle Service Delivery Management Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices The Opportunity … looking for an experienced service management leader to take ownership of the Service Delivery Management function within our Enterprise Applications ASPIRE Managed Services business. Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some ...

Overview In this role you manage the IT/OT service delivery for an advanced warehouse automation system at Schiphol, ensuring performance, reliability and long-term customer success. You act as the focal point for service delivery and collaborate with cross-functional teams to uphold SLAs … contractual commitments. You shape delivery strategies, lead incident/problem/change management, and support transitions from pre-sales to operations. You will drive service reviews and customer escalations, contributing to sustainable service excellence. Arbeidsvoorwaarden/Benefits 40 vacation days Flexible working hours Hybrid workplace Health & Wellbeing ...

Service Delivery and Support Manager - 12 month Fixed Term Contract London LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management … however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide ...

Convergence Group, we've spent 20 years building a business that puts customers first. Our mission? To provide 'Connectivity as a Service' (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the very best service in the industry. As our Service Delivery Manager, you'll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. What it's really like here The pace and intensity are higher than most ...

Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with … ITIL v3 and Defence/public‐sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime Digital ...

title: Service Solutions Consultant Location: Reading or Nottingham (Hybrid) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. We’re looking for a personable and confident Service … background in IT services who is keen to develop their career in a customer-facing, pre-sales role. Working alongside Solution Architects, Sales and Service Delivery teams, you’ll help develop managed service solutions, prepare quotations and proposals, support tender responses and present service offerings ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

Service Lead Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

looking for an experienced Service Manager to oversee the delivery, quality, and efficiency of IT and business services within the organisation. The ideal candidate will manage service operations, establish and uphold service level agreements (SLAs), and lead teams to ensure consistent, high-quality service delivery that aligns with organisational goals. Service Delivery Management Ensure seamless delivery of IT/business services in alignment with SLAs and organisational objectives. Develop and implement service delivery frameworks, policies, and procedures. Oversee incident, problem, and change management processes to minimise service disruptions ...

Service Delivery Lead (Telecoms) Base Salary: Up to £32,000 Benefits: Up to 10% bonus, private healthcare, 25 days holiday + bank holidays and wider company benefits Location: Peterborough Working Pattern: Monday to Friday, full-time office based The opportunity: If youre currently working in customer service, service delivery or operations and want more ownership, this could be a good next step. Were working with a growing connectivity business in Peterborough looking for someone to lead the team responsible for its enterprise customers, from initial sales handover and installation through to ongoing service. ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

Position Title: Senior Manager Regional Service Delivery GB & EMENA (GB) Position Type: Regular - Full-Time Requisition ID: 44898 In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. About the Role … McCain has embarked on an ambitious digital transformation spanning Agriculture, Manufacturing, and Commercial capabilities - all in service of our purpose: Celebrating real connections through delicious, planet-friendly food. As Sr Manager, Regional Service Delivery for EMENA/GBI, you will be the primary liaison between our Digital ...