826 to 850 of 1,942 Service Delivery Jobs

Group seeks a Service Design Specialist to drive Low Level Service Designs (LLSDs) and governance, translating contractual and customer requirements into scalable, supportable operational services. You will collaborate with project, operational, and customer stakeholders to ensure compliant service delivery and BT Security governance. Lead service ...

primary on-site IT support contact, providing hands-on technical assistance to local users while working closely with a wider UK-based Service Operations team. The role will involve troubleshooting hardware and software issues, managing ServiceNow tickets and taking ownership of local laptop builds, configuration and deployment. Key Responsibilities … walk-up and scheduled assistance. Diagnose and troubleshoot hardware, software, Windows operating systems and basic network connectivity issues. Log, manage and resolve incidents and service requests through ServiceNow. Ensure tickets are accurately documented and users receive regular updates. Resolve technical issues locally wherever possible, escalating more complex incidents when ...

truly global, collaborative team of professionals? Your journey begins here. Job Title ServiceNow Solutions Developer Office Location London or Birmingham Department IT Service Management Applications Working Hours 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile … applications, through to testing support, deployment and post-implementation support. Look for opportunities to simplify and improve business processes through workflow automation, self-service and a better user experience, feeding recommendations into the platform roadmap. Design, configure and help embed approved ServiceNow AI capabilities, including Now Assist ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Position Field Service Engineer – Medical Diagnostics Locations: North Region Liverpool - Scotland At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing … based assignments across Birmingham and surrounding areas or focusing on a designated customer base. The Opportunity: Technical Excellence in the Field As a Field Service Engineer, your focus is to ensure the seamless operation and maximum uptime of Roche’s innovative Systems/Products, ranging from molecular, tissue ...

make sure that the ITIL practices and processes needed for Crown business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to. The EISS … rules covering Sarbanes Oxley and the ITIL Processes defined in the EISS ISO Quality Manual. Contribute to continuous improvement of the project and support delivery processes. Act as Service owner. Required Education and Qualifications A bachelor’s degree in an Information Technology subject (or similar) Certified in ITIL ...

network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives. At CityFibre, you’ll be part of something bigger, helping … stakeholders, you'll ensure the platform is scalable, optimised and aligned to our wider technology vision. This role combines platform ownership, architectural leadership and service optimisation, offering the chance to influence both immediate delivery and long-term transformation within a fast-paced telecommunications business. You’ll receive ...

requirements and opportunities. Reviews supplier recommendations and challenges them to optimise business benefit and value for money. Proactively identifies and provides solutions for any service risks and issues. As a member of the Application Management and End users Services team, work with other team members to develop best practice … supplier management and business delivery and continually improve the service outcomes for the business. Represent Service Delivery on project and programme boards and governance bodies. Knowledge Excellent working knowledge of the applications and services in the area of responsibility and the operational impact of non-availability. ...

Aggreko is seeking an IT Service Performance Analyst in Glasgow to strengthen our global IT operations. You will evaluate processes, identify productivity gains, drive automation, and lead continuous improvement initiatives across IT service delivery. The role requires experience in service delivery/support with focus … asset, configuration, and service level management, plus knowledge of ITSM practices and ITIL principles. #J-18808-Ljbffr ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

summary Do you want to be part of shaping digital development within West Midlands Ambulance Service, working at the forefront of innovation, producing systems which support patient care? If so, then this is for you! An exciting opportunity has become available for an Application Developer to join our well … ideas and experiences of others or generated by AI as your own) applications may be withdrawn. Main duties of the job West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed. Each ...

system availability, support, change control, issue resolution and escalation. Ensure technology operations support day-to-day business performance and long-term scalability. Lead technical delivery, digital change projects and technology implementation activity across the business. Support the Project Lead to ensure projects are well scoped, planned, prioritised, delivered … embedded effectively. Set clear delivery standards, project governance, documentation expectations, testing requirements and handover processes. Work cross-functionally with operational, finance, property, lettings, compliance and leadership teams to deliver technology-enabled change. Ensure digital change activity improves efficiency, data quality, service delivery and user experience. Lead technology ...

Financial Ombudsman Service in London is seeking a Technical Delivery Manager to coordinate end-to-end technology change, ensuring governance, planning and transition into live service. You will lead cross-functional delivery across infrastructure, architecture, engineering and service delivery, maintaining clear ownership, dependencies and decisions. ...

Salesforce Developer (Experience/Service Cloud) -£60,000-66,000 – SE London – 2 days a week onsite My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community. … exciting growth we are looking to recruit for a Salesforce Developer (Experience/Service Cloud) who will be responsible for developing, integrating, testing, and maintaining existing and new features in the company Salesforce and Contact Centre platform. The Salesforce Developer (Experience/Service Cloud) will work closely with ...

senior technical “floor lead” for the London operation, providing day-to-day functional leadership to Senior Event & Conference Technicians and Technicians, ensuring seamless delivery and consistent service excellence across event spaces, conference and meeting rooms, video conferencing and live streaming support. The Lead combines deep technical capability with … interest in computer science and emerging technologies (including AI); software development or automation experience is advantageous to support continuous improvement. Key Responsibilities: Leadership/Service Delivery: To lead the day-to-day operation for Senior Technicians and Technicians (and any flexible resource) ensuring the team culture, standards ...

senior engineers (CCNP/FCP/CCIE level) who monitor, maintain and resolve complex network issues for our customers. You’ll drive high‐quality service delivery and ensure the team is performing at its best, supporting ticket ownership where needed and setting the standard for operational excellence. … doing 🎯 Leading, motivating, and developing a team of senior Network Operation Centre (NOC) Engineers Ensuring the team are following best practice for incident, problem, service and change enablement in line with the specific needs of our customers Oversight of team tasks including investigation, troubleshooting, diagnosis, resolution, and recovery ...

with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … services, connectivity, cloud, cyber security, communications, and professional services. The successful candidate will combine commercial acumen with a consultative approach, ensuring customers receive exceptional service while helping them achieve their operational, educational, clinical, and organisational objectives. Key Responsibilities Manage and develop a portfolio of approximately 100+public sector accounts, driving ...