Desktop Support Contracts in England

Desktop Support
UK > England

The median Desktop Support daily rate in England is £200 according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 277 278 328
Rank change year-on-year +1 +50 +107
Contract jobs requiring a Desktop Support 290 467 588
As % of all contract jobs advertised in England 0.78% 0.94% 0.83%
As % of the Job Titles category 0.84% 0.99% 0.87%
Number of daily rates quoted 217 328 403
10th Percentile £125 £140 £125
25th Percentile £150 £170 £145
Median daily rate (50th Percentile) £200 £203 £190
Median % change year-on-year -1.32% +6.67% +10.14%
75th Percentile £225 £250 £233
90th Percentile £300 £300 £265
UK median daily rate £200 £200 £188
% change year-on-year - +6.67% +10.62%
Number of hourly rates quoted 29 44 67
10th Percentile £16.85 £16.34 £15.32
25th Percentile £18.93 £18.22 £16.25
Median hourly rate £21.00 £23.25 £18.75
Median % change year-on-year -9.68% +24.00% +7.14%
75th Percentile £28.75 £25.71 £22.63
90th Percentile £30.50 £27.84 £26.10
UK median hourly rate £21.00 £22.63 £18.88
% change year-on-year -7.18% +19.87% +11.95%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,362 47,263 67,966
% of contract IT jobs with a recognized job title 92.69% 94.63% 95.50%
Number of daily rates quoted 22,836 33,555 48,392
10th Percentile £280 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £643 £663 £638
90th Percentile £750 £760 £738
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,442 1,404 1,879
10th Percentile £13.00 £14.36 £12.50
25th Percentile £16.30 £20.00 £15.50
Median hourly rate £36.50 £44.32 £22.50
Median % change year-on-year -17.64% +96.98% +2.27%
75th Percentile £61.30 £65.00 £48.75
90th Percentile £72.86 £77.00 £63.00
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Desktop Support in England.

Daily rate trend for Desktop Support in England

Desktop Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Desktop Support in England over the 6 months to 6 May 2024.

Daily rate histogram for Desktop Support in England

Desktop Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Desktop Support in England.

Hourly rate trend for Desktop Support in England

Desktop Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Desktop Support in England over the 6 months to 6 May 2024.

Hourly rate histogram for Desktop Support in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the England region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +74 143 £200 -6.98% 34
South East -5 62 £205 - 4
South West -9 30 £190 -5.00% 10
North of England +9 28 £160 -20.00% 3
North West +27 17 £140 -30.00% 1
Midlands +10 14 £178 +7.58% 3
East of England -20 13 £175 -7.89% 7
West Midlands +8 9 £190 +15.15%
North East +15 6 £190 -10.59% 2
East Midlands +10 5 £122 -26.06% 3
Yorkshire +4 5 £195 -7.14%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 6 May 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Desktop Support in the job title.

1 221 (76.21%) Windows
2 115 (39.66%) Microsoft
3 111 (38.28%) Microsoft 365
4 110 (37.93%) Windows 10
5 107 (36.90%) Social Skills
6 97 (33.45%) Active Directory
7 80 (27.59%) Customer Service
8 72 (24.83%) Microsoft Office
9 69 (23.79%) SCCM
10 59 (20.34%) ITIL
11 56 (19.31%) Problem-Solving
12 51 (17.59%) Security Cleared
13 45 (15.52%) Windows 7
14 41 (14.14%) Finance
15 32 (11.03%) Azure
16 31 (10.69%) Organisational Skills
17 30 (10.34%) Asset Management
18 29 (10.00%) Microsoft Exchange
18 29 (10.00%) VPN
19 28 (9.66%) ServiceNow
20 26 (8.97%) Public Sector
21 24 (8.28%) Microsoft Intune
21 24 (8.28%) SC Cleared
21 24 (8.28%) Apple
21 24 (8.28%) HP
22 23 (7.93%) Telecoms
22 23 (7.93%) Manufacturing
22 23 (7.93%) Driving Licence
23 22 (7.59%) Degree
24 21 (7.24%) DV Cleared

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (10.00%) Microsoft Exchange
2 10 (3.45%) SharePoint
3 9 (3.10%) Blackberry Enterprise Server
4 4 (1.38%) CMS
4 4 (1.38%) Skype for Business
5 1 (0.34%) Exchange Server 2007
5 1 (0.34%) Exchange Server 2013
5 1 (0.34%) IIS
Applications
1 72 (24.83%) Microsoft Office
2 7 (2.41%) Microsoft Excel
3 5 (1.72%) Microsoft PowerPoint
4 1 (0.34%) MS Visio
Business Applications
1 2 (0.69%) Shopify
Cloud Services
1 111 (38.28%) Microsoft 365
2 32 (11.03%) Azure
3 10 (3.45%) Entra ID
4 6 (2.07%) OneDrive
5 2 (0.69%) BigCommerce
6 1 (0.34%) Amazon EC2
6 1 (0.34%) AWS
6 1 (0.34%) Azure Stack
6 1 (0.34%) Google Sheets
6 1 (0.34%) SaaS
6 1 (0.34%) Slack
6 1 (0.34%) WhatsApp
Communications & Networking
1 29 (10.00%) VPN
2 16 (5.52%) LAN
3 13 (4.48%) Wireless
4 12 (4.14%) Wi-Fi
5 11 (3.79%) WAN
6 10 (3.45%) Firewall
6 10 (3.45%) Internet
7 6 (2.07%) DNS
8 4 (1.38%) Skype
8 4 (1.38%) WebEx
9 3 (1.03%) Cisco IOS
9 3 (1.03%) DHCP
9 3 (1.03%) VLAN
10 2 (0.69%) FTP
11 1 (0.34%) Network Security
11 1 (0.34%) Remote Desktop
11 1 (0.34%) SAN
11 1 (0.34%) Structured Cabling
11 1 (0.34%) VoIP
11 1 (0.34%) WLAN
Database & Business Intelligence
1 5 (1.72%) SQL Server
Development Applications
1 4 (1.38%) JIRA
2 1 (0.34%) Hudson
General
1 107 (36.90%) Social Skills
2 41 (14.14%) Finance
3 31 (10.69%) Organisational Skills
4 26 (8.97%) Public Sector
5 23 (7.93%) Manufacturing
5 23 (7.93%) Telecoms
6 21 (7.24%) Marketing
7 20 (6.90%) Presentation Skills
8 19 (6.55%) Electronics
9 18 (6.21%) Banking
10 10 (3.45%) Analytical Skills
11 8 (2.76%) Legal
12 6 (2.07%) Retail
13 5 (1.72%) Investment Banking
14 4 (1.38%) Inclusion and Diversity
14 4 (1.38%) Mandarin Language
14 4 (1.38%) Pharmaceutical
15 3 (1.03%) Aviation
16 2 (0.69%) Front Office
16 2 (0.69%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (1.72%) XMPP
2 2 (0.69%) VML
3 1 (0.34%) X-Windows
Miscellaneous
1 23 (7.93%) Driving Licence
2 19 (6.55%) NHS
3 15 (5.17%) Management Information System
3 15 (5.17%) Video Conferencing
4 14 (4.83%) Blackberry
4 14 (4.83%) iPhone
5 10 (3.45%) Onboarding
6 9 (3.10%) iPad
7 7 (2.41%) Smartphone
8 6 (2.07%) Data Centre
8 6 (2.07%) Self-Motivation
9 5 (1.72%) CMDB
9 5 (1.72%) Data Protection Act
10 4 (1.38%) EPoS
10 4 (1.38%) Wiki
11 2 (0.69%) BYOD
12 1 (0.34%) Analytical Mindset
12 1 (0.34%) Handset
12 1 (0.34%) Renewable Energy
12 1 (0.34%) Smartcard
Operating Systems
1 221 (76.21%) Windows
2 110 (37.93%) Windows 10
3 45 (15.52%) Windows 7
4 20 (6.90%) Android
5 19 (6.55%) Mac OS
6 18 (6.21%) Windows Server
7 13 (4.48%) Apple iOS
8 10 (3.45%) Windows 8
9 9 (3.10%) Mac OS X
10 4 (1.38%) Windows Server 2012
10 4 (1.38%) Windows Vista
11 1 (0.34%) Windows XP
Processes & Methodologies
1 80 (27.59%) Customer Service
2 59 (20.34%) ITIL
3 56 (19.31%) Problem-Solving
4 30 (10.34%) Asset Management
5 19 (6.55%) Business Intelligence
5 19 (6.55%) Digital Marketing
5 19 (6.55%) Hardware Maintenance
5 19 (6.55%) Programme Management
6 16 (5.52%) Break/Fix
7 14 (4.83%) Service Delivery
8 13 (4.48%) Customer Experience
8 13 (4.48%) Customer Requirements
8 13 (4.48%) ITSM
8 13 (4.48%) Time Management
9 12 (4.14%) Inventory Management
10 11 (3.79%) Decision-Making
11 10 (3.45%) Mobile Device Management
12 9 (3.10%) Information Security
12 9 (3.10%) Patch Management
13 8 (2.76%) Service Management
Programming Languages
1 12 (4.14%) PowerShell
2 3 (1.03%) Python
Qualifications
1 51 (17.59%) Security Cleared
2 24 (8.28%) SC Cleared
3 22 (7.59%) Degree
4 21 (7.24%) DV Cleared
5 11 (3.79%) Microsoft Certification
6 6 (2.07%) BPSS Clearance
6 6 (2.07%) ITIL Certification
7 4 (1.38%) A+ Certification
8 3 (1.03%) MCP
9 1 (0.34%) CISM
9 1 (0.34%) CISSP
9 1 (0.34%) Computer Science Degree
9 1 (0.34%) DBS Check
9 1 (0.34%) IBM Certification
9 1 (0.34%) ITIL Foundation Certificate
9 1 (0.34%) MCDST
Quality Assurance & Compliance
1 18 (6.21%) SLA
2 5 (1.72%) ISO/IEC 27001
3 2 (0.69%) Accessibility
4 1 (0.34%) QA
System Software
1 97 (33.45%) Active Directory
2 7 (2.41%) Firmware
3 6 (2.07%) Hyper-V
4 4 (1.38%) Virtual Servers
4 4 (1.38%) VMware Infrastructure
5 3 (1.03%) Virtual Machines
Systems Management
1 69 (23.79%) SCCM
2 24 (8.28%) Microsoft Intune
3 6 (2.07%) Jamf Pro
4 5 (1.72%) WSUS
5 3 (1.03%) AirWatch
5 3 (1.03%) AppManager
6 2 (0.69%) Systems Management Server (SMS)
Vendors
1 115 (39.66%) Microsoft
2 28 (9.66%) ServiceNow
3 24 (8.28%) Apple
3 24 (8.28%) HP
4 21 (7.24%) SAP
5 17 (5.86%) Citrix
6 11 (3.79%) Cisco
7 10 (3.45%) Bloomberg
8 9 (3.10%) Adobe
8 9 (3.10%) Ivanti
9 7 (2.41%) Dell
10 6 (2.07%) Reuters
11 4 (1.38%) Becrypt
11 4 (1.38%) TOWER Software
11 4 (1.38%) Veeam
11 4 (1.38%) VMware
12 3 (1.03%) McAfee
13 2 (0.69%) CheckPoint
13 2 (0.69%) Remedy
13 2 (0.69%) Sophos