The statistics below represent IT contracts advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 496 458 448
Rank change year-on-year
-38 -10
Contract jobs requiring a 2nd Line Support Engineer 161 208 195
As % of all contract IT jobs located in the UK 0.30% 0.36% 0.34%
As % of the Job Titles category 0.32% 0.38% 0.37%
Number of daily rates quoted 67 94 81
Median daily rate £150 £170 £175
Median daily rate % change year-on-year
-11.76% -2.85%
90% offered a daily rate of more than £113 £110 £125
10% offered a daily rate of more than £225 £237 £295
UK excluding London median daily rate £150 £160 £173
% change year-on-year
-6.25% -7.24%
Number of hourly rates quoted 36 66 49
Median hourly rate £15.25 £15.00 £16.00
Median hourly rate % change year-on-year
+1.66% -6.25%
90% offered a hourly rate of more than £11.19 £11.63 £12.50
10% offered a hourly rate of more than £24.75 £19.75 £19.00
UK excluding London median hourly rate £15.25 £15.00 £16.07
% change year-on-year
+1.66% -6.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50649 54325 53290
As % of all contract IT jobs located in the UK 94.63% 94.96% 93.13%
Number of daily rates quoted 33107 34727 32509
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1691 2060 2120
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £41.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Daily Rate Trend in the UK

2nd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 27 September 2016.

2nd Line Support Engineer Daily Rate Histogram in the UK

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Hourly Rate Trend in the UK

2nd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 27 September 2016.

2nd Line Support Engineer Hourly Rate Histogram in the UK

2nd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 145 £150 -11.76% 43
London -4 44 £163 -10.95% 13
South West +21 37 £140 -11.11% 7
South East -11 21 £145 -17.14% 9
East of England +4 13 £148 +28.26% 5
Wiltshire +17 12 £140 -12.50% 1
Scotland +9 12 £263 +31.25% 1
Somerset +28 10 £155 - 1
Berkshire +9 10 £128 -15.00% 3
West Midlands -15 9 £115 - 1
Bath - 8 £155 - 1
Reading +19 7 £135 - 1
Gloucestershire +8 7 £113 -
Chippenham +2 7 £140 -12.50% 1
North East -23 7 £196 -8.72%
Yorkshire +3 6 £188 +47.05% 1
Tyne and Wear -27 6 £218 +1.16%
Bristol 0 5 £150 -21.05% 3
Hertfordshire 0 5 £150 - 2
Newcastle upon Tyne -31 5 £184 -14.53%
Cambridgeshire +24 4 - - 1
Edinburgh +19 4 - - 1
City of London +10 4 - - 2
Norfolk +5 4 £145 -
Oxford -11 4 £135 -15.62%
East Midlands -12 4 £275 +155.81% 1
North West -12 4 £173 -15.85% 6
Oxfordshire -15 4 £135 -41.30% 1
Cambridge - 4 - -
Glasgow +12 3 £175 -12.50%

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 27 September 2016, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 2nd Line Support Engineer in the job title.

1 260 (77.84%) Windows
2 189 (56.59%) Active Directory
3 153 (45.81%) Windows 7
4 126 (37.72%) Microsoft
5 99 (29.64%) Windows Server
6 72 (21.56%) MS Office
7 66 (19.76%) ITIL
8 62 (18.56%) MS Excel
9 53 (15.87%) Windows XP
10 52 (15.57%) VMware
11 51 (15.27%) Office 365
12 48 (14.37%) MS Exchange
13 46 (13.77%) Windows 8
14 44 (13.17%) Windows Server 2008
15 42 (12.57%) SCCM
16 40 (11.98%) Citrix
17 34 (10.18%) Windows Server 2012
18 31 (9.28%) Windows 10
18 31 (9.28%) HP
18 31 (9.28%) Cisco
19 29 (8.68%) Windows Server 2003
20 27 (8.08%) Security Cleared
21 26 (7.78%) WAN
21 26 (7.78%) SLA
22 25 (7.49%) Migration
23 24 (7.19%) LAN
24 23 (6.89%) SharePoint
24 23 (6.89%) IBM Notes
24 23 (6.89%) Lotus
25 22 (6.59%) Blackberry

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (14.37%) MS Exchange
2 23 (6.89%) IBM Notes
2 23 (6.89%) SharePoint
3 16 (4.79%) Exchange Server 2010
4 13 (3.89%) Skype for Business
5 11 (3.29%) Exchange Server 2007
6 10 (2.99%) Exchange Server 2003
7 9 (2.69%) Exchange Server 2013
8 6 (1.80%) Blackberry Enterprise Server
9 4 (1.20%) Exchange Server 2000
9 4 (1.20%) SharePoint 2010
10 3 (0.90%) IIS
11 2 (0.60%) SharePoint Server
12 1 (0.30%) Apache
12 1 (0.30%) CMS
12 1 (0.30%) Drupal
12 1 (0.30%) IBM Domino
12 1 (0.30%) Joomla!
12 1 (0.30%) Office Communications Server
12 1 (0.30%) WordPress
Applications
1 72 (21.56%) MS Office
2 62 (18.56%) MS Excel
3 4 (1.20%) MS PowerPoint
4 3 (0.90%) Acrobat
5 2 (0.60%) MS Visio
6 1 (0.30%) MS Project
6 1 (0.30%) Photoshop
6 1 (0.30%) Spreadsheet
Business Applications
1 7 (2.10%) Eikon
2 2 (0.60%) Remedy ITSM
3 1 (0.30%) Dynamics CRM
Cloud Services
1 51 (15.27%) Office 365
2 10 (2.99%) Yammer
3 9 (2.69%) Microsoft Azure
3 9 (2.69%) OneDrive
4 6 (1.80%) Azure Active Directory
5 1 (0.30%) Mimecast
Communications & Networking
1 26 (7.78%) WAN
2 24 (7.19%) LAN
3 19 (5.69%) Firewall
4 18 (5.39%) TCP/IP
5 17 (5.09%) DHCP
5 17 (5.09%) DNS
6 14 (4.19%) Internet
6 14 (4.19%) VPN
7 11 (3.29%) Remote Desktop
7 11 (3.29%) Skype
8 10 (2.99%) SAN
9 9 (2.69%) VoIP
10 8 (2.40%) Intranet
11 7 (2.10%) VLAN
11 7 (2.10%) Wireless
12 6 (1.80%) Cisco ASA
12 6 (1.80%) IP Telephony
12 6 (1.80%) Wi-Fi
13 4 (1.20%) iSCSI
14 3 (0.90%) Network Security
Database & Business Intelligence
1 10 (2.99%) SQL Server
2 2 (0.60%) EDRMS
Development Applications
1 1 (0.30%) ClearCase
1 1 (0.30%) Dreamweaver
1 1 (0.30%) MSI
General
1 16 (4.79%) Finance
2 13 (3.89%) Retail
3 11 (3.29%) Banking
4 7 (2.10%) Retail Banking
5 6 (1.80%) Legal
6 3 (0.90%) Marketing
6 3 (0.90%) Telecoms
7 2 (0.60%) Advertising
8 1 (0.30%) Back Office
8 1 (0.30%) Dutch Language
8 1 (0.30%) Front Office
8 1 (0.30%) German Language
8 1 (0.30%) Indonesian Language
8 1 (0.30%) Investment Banking
8 1 (0.30%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.30%) .NET
1 1 (0.30%) ADO
1 1 (0.30%) CSS
1 1 (0.30%) HTML
1 1 (0.30%) Middleware
Miscellaneous
1 22 (6.59%) Blackberry
2 17 (5.09%) Smartphone
3 15 (4.49%) Driving Licence
4 12 (3.59%) iPhone
5 10 (2.99%) Analytical Skills
5 10 (2.99%) iPad
6 9 (2.69%) NHS
7 5 (1.50%) Fat Client
7 5 (1.50%) Thin Client
8 4 (1.20%) Data Centre
8 4 (1.20%) Digital Media
9 3 (0.90%) Computer Science
9 3 (0.90%) Health Informatics
9 3 (0.90%) Informatics
10 2 (0.60%) BYOD
10 2 (0.60%) CCTV
10 2 (0.60%) Clustering
10 2 (0.60%) FlexPod
10 2 (0.60%) Management Information System
10 2 (0.60%) Video Conferencing
Operating Systems
1 260 (77.84%) Windows
2 153 (45.81%) Windows 7
3 99 (29.64%) Windows Server
4 53 (15.87%) Windows XP
5 46 (13.77%) Windows 8
6 44 (13.17%) Windows Server 2008
7 34 (10.18%) Windows Server 2012
8 31 (9.28%) Windows 10
9 29 (8.68%) Windows Server 2003
10 16 (4.79%) Linux
11 13 (3.89%) Mac OS X
12 10 (2.99%) Android
13 7 (2.10%) CentOS
14 6 (1.80%) Ubuntu
15 5 (1.50%) Apple iOS
15 5 (1.50%) Red Hat Enterprise Linux
15 5 (1.50%) Unix
15 5 (1.50%) Windows 2000
16 4 (1.20%) Windows Vista
17 2 (0.60%) Mac OS
Processes & Methodologies
1 66 (19.76%) ITIL
2 25 (7.49%) Migration
3 12 (3.59%) Service Management
4 7 (2.10%) CRM
4 7 (2.10%) Disaster Recovery
4 7 (2.10%) Fault Analysis
5 6 (1.80%) Mobile Device Management
6 5 (1.50%) Asset Management
6 5 (1.50%) Incident Management
6 5 (1.50%) Multi-Factor Authentication
6 5 (1.50%) Service Delivery
7 4 (1.20%) Change Management
7 4 (1.20%) Root Cause Analysis
7 4 (1.20%) Software Engineering
8 3 (0.90%) Change Control
8 3 (0.90%) Data Privacy
8 3 (0.90%) Infrastructure Management
8 3 (0.90%) Line Management
8 3 (0.90%) Performance Optimisation
8 3 (0.90%) Software Delivery
Programming Languages
1 11 (3.29%) SQL
2 8 (2.40%) C
3 4 (1.20%) Java
3 4 (1.20%) JavaScript
3 4 (1.20%) PHP
4 3 (0.90%) PowerShell
5 2 (0.60%) Shell Script
Qualifications
1 27 (8.08%) Security Cleared
2 18 (5.39%) SC Cleared
3 17 (5.09%) Microsoft Certification
4 12 (3.59%) CCNA
4 12 (3.59%) Cisco Certification
5 10 (2.99%) MCSE
6 9 (2.69%) MCP
7 8 (2.40%) DBS Check
7 8 (2.40%) MCSA
8 7 (2.10%) Degree
9 6 (1.80%) A+ Certification
10 5 (1.50%) BPSS Clearance
10 5 (1.50%) Network+ Certification
11 3 (0.90%) DV Cleared
11 3 (0.90%) ITIL Certification
11 3 (0.90%) MCITP
11 3 (0.90%) MCTS
11 3 (0.90%) MOS
12 2 (0.60%) CCNP
12 2 (0.60%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 26 (7.78%) SLA
2 4 (1.20%) Disclosure Scotland
3 1 (0.30%) PCI DSS
System Software
1 189 (56.59%) Active Directory
2 22 (6.59%) VMware Infrastructure
3 14 (4.19%) Hyper-V
4 8 (2.40%) XenApp
5 7 (2.10%) vSphere
6 4 (1.20%) Terminal Services
7 3 (0.90%) VMware ESXi
7 3 (0.90%) XenDesktop
8 2 (0.60%) Microsoft App-V
8 2 (0.60%) VMware Server
8 2 (0.60%) XenServer
9 1 (0.30%) Terminal Server
9 1 (0.30%) Virtual Desktop
9 1 (0.30%) Virtual Machines
9 1 (0.30%) VMware ESX
Systems Management
1 42 (12.57%) SCCM
2 6 (1.80%) Norton AntiVirus
3 5 (1.50%) Backup Exec
3 5 (1.50%) WSUS
4 4 (1.20%) DameWare
5 3 (0.90%) BMC Marimba
5 3 (0.90%) Tivoli Storage Manager
6 2 (0.60%) AirWatch
6 2 (0.60%) Grafana
6 2 (0.60%) McAfee ePO
6 2 (0.60%) Nagios
6 2 (0.60%) OpenView
6 2 (0.60%) OpenView Configuration Management
7 1 (0.30%) FortiGate
7 1 (0.30%) HP SIM
7 1 (0.30%) Microsoft Clustering
7 1 (0.30%) Perfmon
7 1 (0.30%) SafeCom
7 1 (0.30%) Symantec Endpoint Protection
7 1 (0.30%) XenMobile
Vendors
1 126 (37.72%) Microsoft
2 52 (15.57%) VMware
3 40 (11.98%) Citrix
4 31 (9.28%) Cisco
4 31 (9.28%) HP
5 23 (6.89%) Lotus
6 16 (4.79%) Apple
7 10 (2.99%) Dell
7 10 (2.99%) LANDesk
8 7 (2.10%) Avaya
8 7 (2.10%) Bloomberg
8 7 (2.10%) Reuters
8 7 (2.10%) Symantec
9 6 (1.80%) Red Hat
10 5 (1.50%) Remedy
10 5 (1.50%) ServiceNow
10 5 (1.50%) Veeam
11 4 (1.20%) Meraki
11 4 (1.20%) ThinPrint
12 3 (0.90%) Riverbed
Bristol, Avon
Experis Ltd
Rate: £110 - £150 per day
Posted: 3 hours ago
London
Etech Partners
Rate: Up to £28,000 per annum Pro Rata + Benefits
Posted: 4 days ago
Stockport
Real Staffing
Rate: £20000 - £26000 per annum + competitive
Posted: 4 days ago
South West London
Lennon Wright
Rate: From £150 to £200 per day
Posted: 5 days ago
Edinburgh, Midlothian
Polar Recruitment
Rate: £13.00 - £15.00 per hour
Posted: 6 days ago
South East London
Linkpoint Resources
Rate: From £27,000 to £27,000 per annum Temp to Perm - Long Term
Posted: 6 days ago