The statistics below represent IT contracts advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 479 430 457
Rank change year-on-year
-49 +27
Contract jobs requiring a 2nd Line Support Engineer 161 219 182
As % of all contract IT jobs located in the UK 0.30% 0.39% 0.34%
As % of the Job Titles category 0.32% 0.41% 0.36%
Number of daily rates quoted 82 77 77
Median daily rate £150 £160 £155
Median daily rate % change year-on-year
-6.25% +3.22%
90% offered a daily rate of more than £116 £108 £120
10% offered a daily rate of more than £227 £246 £261
UK excluding London median daily rate £150 £169 £150
% change year-on-year
-11.11% +12.50%
Number of hourly rates quoted 24 73 40
Median hourly rate £13.61 £17.50 £15.00
Median hourly rate % change year-on-year
-22.21% +16.66%
90% offered a hourly rate of more than £11.21 £13.00 £10.95
10% offered a hourly rate of more than £19.61 £21.55 £20.50
UK excluding London median hourly rate £13.23 £16.80 £14.00
% change year-on-year
-21.27% +20.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50636 53208 51071
As % of all contract IT jobs located in the UK 94.70% 94.78% 94.74%
Number of daily rates quoted 32918 33454 31276
Median daily rate £425 £400 £396
Median daily rate % change year-on-year
+6.25% +1.01%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £570 £550
UK excluding London median daily rate £396 £368 £350
% change year-on-year
+7.75% +5.00%
Number of hourly rates quoted 1521 2018 2067
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £38.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Daily Rate Trend in the UK

2nd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 1 July 2016.

2nd Line Support Engineer Daily Rate Histogram in the UK

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Hourly Rate Trend in the UK

2nd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -45 149 £150 -6.25% 47
London -28 51 £160 +3.22% 13
South East -15 35 £150 -11.76% 9
South West +16 29 £140 -1.75% 10
East of England +6 12 £180 -2.70% 3
Berkshire -11 11 £160 -5.88% 2
Surrey +4 10 £188 +10.29% 1
Wales +20 9 £90 -47.05% 1
Hertfordshire +20 9 £190 -
South Wales +17 9 £90 -47.05% 1
Oxfordshire +10 8 £135 -25.00% 3
Wiltshire -1 8 £125 - 2
Swindon -1 7 £110 - 1
North East -59 7 £224 +27.85% 1
Tyne and Wear -59 7 £224 +27.85% 1
Newcastle upon Tyne -64 7 £224 +27.85% 1
Cardiff +13 6 £90 -47.05%
Gloucestershire -3 6 £141 -
West Midlands -23 6 £108 -46.25%
Bristol +9 5 £200 +48.14% 2
Oxford +3 5 £135 -22.85%
Bracknell -6 5 £120 -29.41%
North West -15 5 - - 6
Cheltenham - 5 £163 -
City of London +24 4 £225 -17.43% 4
Hammersmith +8 4 £120 -22.58%
Yorkshire -4 4 £101 -23.43% 4
Somerset +10 3 - - 1
Devon +7 3 £205 +46.42%
Torfaen +1 3 - - 1

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 1 July 2016, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 2nd Line Support Engineer in the job title.

1 243 (77.14%) Windows
2 183 (58.10%) Active Directory
3 138 (43.81%) Windows 7
4 116 (36.83%) Microsoft
5 93 (29.52%) Windows Server
6 70 (22.22%) MS Office
7 54 (17.14%) ITIL
8 50 (15.87%) Windows XP
9 48 (15.24%) MS Excel
10 42 (13.33%) Windows Server 2008
11 40 (12.70%) Citrix
12 39 (12.38%) VMware
13 38 (12.06%) MS Exchange
14 36 (11.43%) Cisco
14 36 (11.43%) Windows 8
15 34 (10.79%) SCCM
16 30 (9.52%) Office 365
17 28 (8.89%) Security Cleared
18 25 (7.94%) Windows 10
18 25 (7.94%) Windows Server 2012
18 25 (7.94%) Windows Server 2003
18 25 (7.94%) SLA
19 23 (7.30%) IBM Notes
19 23 (7.30%) Lotus
19 23 (7.30%) Blackberry
20 22 (6.98%) SharePoint
21 21 (6.67%) WAN
21 21 (6.67%) Firewall
21 21 (6.67%) VMware Infrastructure
22 20 (6.35%) SC Cleared

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (12.06%) MS Exchange
2 23 (7.30%) IBM Notes
3 22 (6.98%) SharePoint
4 11 (3.49%) Exchange Server 2003
5 10 (3.17%) Blackberry Enterprise Server
5 10 (3.17%) Skype for Business
6 9 (2.86%) Exchange Server 2010
7 5 (1.59%) Exchange Server 2013
7 5 (1.59%) SharePoint 2010
7 5 (1.59%) WordPress
8 4 (1.27%) Exchange Server 2007
9 3 (0.95%) IIS
10 2 (0.63%) SharePoint Server
10 2 (0.63%) WebLogic
11 1 (0.32%) Apache
11 1 (0.32%) CMS
11 1 (0.32%) Drupal
11 1 (0.32%) IBM Domino
11 1 (0.32%) Joomla!
11 1 (0.32%) Office Communications Server
Applications
1 70 (22.22%) MS Office
2 48 (15.24%) MS Excel
3 4 (1.27%) Acrobat
4 3 (0.95%) MS PowerPoint
5 2 (0.63%) MS Visio
6 1 (0.32%) MS Project
6 1 (0.32%) Photoshop
6 1 (0.32%) Spreadsheet
Business Applications
1 3 (0.95%) Eikon
2 2 (0.63%) Remedy ITSM
3 1 (0.32%) Dynamics AX
3 1 (0.32%) Sage 50
Cloud Services
1 30 (9.52%) Office 365
2 10 (3.17%) OneDrive
3 8 (2.54%) Yammer
4 6 (1.90%) Microsoft Azure
5 3 (0.95%) Azure Active Directory
6 1 (0.32%) Google Apps
6 1 (0.32%) Mimecast
6 1 (0.32%) SaaS
Communications & Networking
1 21 (6.67%) Firewall
1 21 (6.67%) WAN
2 20 (6.35%) TCP/IP
3 19 (6.03%) DNS
4 16 (5.08%) DHCP
4 16 (5.08%) LAN
5 14 (4.44%) Internet
6 13 (4.13%) Intranet
6 13 (4.13%) Remote Desktop
6 13 (4.13%) VPN
7 11 (3.49%) Skype
8 10 (3.17%) Wireless
9 9 (2.86%) VoIP
10 8 (2.54%) Cisco ASA
10 8 (2.54%) Wi-Fi
11 7 (2.22%) SAN
12 6 (1.90%) IP Telephony
13 5 (1.59%) Ethernet
14 4 (1.27%) 3G
14 4 (1.27%) Network Security
Database & Business Intelligence
1 6 (1.90%) SQL Server
2 2 (0.63%) EDRMS
3 1 (0.32%) Data Mining
3 1 (0.32%) MS Access
Development Applications
1 1 (0.32%) Dreamweaver
1 1 (0.32%) MSI
1 1 (0.32%) StarTeam
General
1 19 (6.03%) Finance
2 10 (3.17%) Retail
3 8 (2.54%) Banking
4 7 (2.22%) Legal
5 3 (0.95%) Advertising
5 3 (0.95%) Law
5 3 (0.95%) Marketing
5 3 (0.95%) Retail Banking
6 2 (0.63%) Back Office
6 2 (0.63%) Telecoms
7 1 (0.32%) Aerospace
7 1 (0.32%) Dutch Language
7 1 (0.32%) Front Office
7 1 (0.32%) Games
7 1 (0.32%) German Language
7 1 (0.32%) Indonesian Language
7 1 (0.32%) Investment Banking
7 1 (0.32%) Pharmaceutical
7 1 (0.32%) Publishing
7 1 (0.32%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (0.63%) HTML
2 1 (0.32%) .NET
2 1 (0.32%) 802.1X
2 1 (0.32%) Classic ASP
2 1 (0.32%) CSS
2 1 (0.32%) Middleware
Miscellaneous
1 23 (7.30%) Blackberry
2 16 (5.08%) Driving Licence
3 15 (4.76%) Data Centre
4 10 (3.17%) Smartphone
5 9 (2.86%) NHS
6 7 (2.22%) iPhone
7 6 (1.90%) Analytical Skills
7 6 (1.90%) iPad
8 5 (1.59%) Fat Client
8 5 (1.59%) FlexPod
8 5 (1.59%) Thin Client
9 4 (1.27%) Computer Science
10 3 (0.95%) Digital Media
10 3 (0.95%) e-Health
10 3 (0.95%) Health Informatics
10 3 (0.95%) Informatics
10 3 (0.95%) Video Conferencing
11 2 (0.63%) BYOD
11 2 (0.63%) Clustering
11 2 (0.63%) Management Information System
Operating Systems
1 243 (77.14%) Windows
2 138 (43.81%) Windows 7
3 93 (29.52%) Windows Server
4 50 (15.87%) Windows XP
5 42 (13.33%) Windows Server 2008
6 36 (11.43%) Windows 8
7 25 (7.94%) Windows 10
7 25 (7.94%) Windows Server 2003
7 25 (7.94%) Windows Server 2012
8 18 (5.71%) Linux
9 12 (3.81%) Android
10 8 (2.54%) Mac OS X
11 5 (1.59%) Data ONTAP
11 5 (1.59%) Unix
12 4 (1.27%) Apple iOS
12 4 (1.27%) Windows 2000
13 3 (0.95%) Red Hat Enterprise Linux
14 2 (0.63%) Windows Vista
15 1 (0.32%) CentOS
15 1 (0.32%) Mac OS
Processes & Methodologies
1 54 (17.14%) ITIL
2 19 (6.03%) Migration
3 13 (4.13%) Service Management
4 12 (3.81%) Incident Management
5 8 (2.54%) Disaster Recovery
6 7 (2.22%) Change Management
6 7 (2.22%) Fault Analysis
7 6 (1.90%) Problem Management
7 6 (1.90%) Root Cause Analysis
8 5 (1.59%) Software Delivery
9 4 (1.27%) CRM
9 4 (1.27%) Service Delivery
10 3 (0.95%) Change Control
10 3 (0.95%) ERP
10 3 (0.95%) High Availability
10 3 (0.95%) ITIL V3
10 3 (0.95%) Mobile Device Management
10 3 (0.95%) Resource Management
10 3 (0.95%) Web Development
11 2 (0.63%) Wealth Management
Programming Languages
1 13 (4.13%) SQL
2 6 (1.90%) C
3 4 (1.27%) Java
3 4 (1.27%) JavaScript
3 4 (1.27%) PHP
4 3 (0.95%) PowerShell
5 2 (0.63%) PL/SQL
6 1 (0.32%) VB
6 1 (0.32%) VBScript
Qualifications
1 28 (8.89%) Security Cleared
2 20 (6.35%) SC Cleared
3 18 (5.71%) Microsoft Certification
4 12 (3.81%) Cisco Certification
5 9 (2.86%) CCNA
6 8 (2.54%) MCP
7 6 (1.90%) CCNP
7 6 (1.90%) MCSA
7 6 (1.90%) MCSE
8 5 (1.59%) DBS Check
8 5 (1.59%) DV Cleared
9 3 (0.95%) BPSS Clearance
9 3 (0.95%) Citrix Certification
9 3 (0.95%) Degree
9 3 (0.95%) ITIL Certification
9 3 (0.95%) ITIL Foundation Certificate
9 3 (0.95%) MCITP
10 2 (0.63%) CCA
10 2 (0.63%) MCDST
10 2 (0.63%) NCDA
Quality Assurance & Compliance
1 25 (7.94%) SLA
2 3 (0.95%) Disclosure Scotland
2 3 (0.95%) PCI DSS
3 1 (0.32%) Sarbanes-Oxley
System Software
1 183 (58.10%) Active Directory
2 21 (6.67%) VMware Infrastructure
3 11 (3.49%) Hyper-V
4 10 (3.17%) XenApp
5 6 (1.90%) Terminal Services
5 6 (1.90%) vSphere
6 5 (1.59%) Microsoft App-V
7 3 (0.95%) XenServer
8 2 (0.63%) XenDesktop
9 1 (0.32%) Terminal Server
9 1 (0.32%) Virtual Desktop
9 1 (0.32%) VMware ESX
9 1 (0.32%) VMware ESXi
Systems Management
1 34 (10.79%) SCCM
2 5 (1.59%) DameWare
3 4 (1.27%) BMC Marimba
4 3 (0.95%) Backup Exec
4 3 (0.95%) Norton AntiVirus
4 3 (0.95%) Tivoli Storage Manager
5 2 (0.63%) OpenView
5 2 (0.63%) OpenView Configuration Management
5 2 (0.63%) WSUS
6 1 (0.32%) Cisco CUCM
6 1 (0.32%) HP SIM
6 1 (0.32%) Microsoft Clustering
6 1 (0.32%) OVSD
6 1 (0.32%) Perfmon
6 1 (0.32%) Symantec Endpoint Protection
6 1 (0.32%) Systems Management Server (SMS)
Vendors
1 116 (36.83%) Microsoft
2 40 (12.70%) Citrix
3 39 (12.38%) VMware
4 36 (11.43%) Cisco
5 23 (7.30%) Lotus
6 19 (6.03%) HP
7 13 (4.13%) Apple
8 9 (2.86%) Oracle
9 8 (2.54%) Remedy
9 8 (2.54%) Symantec
10 7 (2.22%) ThinPrint
11 6 (1.90%) ServiceNow
12 5 (1.59%) Avaya
12 5 (1.59%) BMC
12 5 (1.59%) Dell
12 5 (1.59%) LANDesk
12 5 (1.59%) Meraki
12 5 (1.59%) NetApp
12 5 (1.59%) PeopleSoft
13 4 (1.27%) Adobe
Selby, North Yorkshire
LA International
Rate: £150.00 per day
Posted: 6 hours ago
East London
Millshill Recruitment Ltd
Rate: From £200 to £200 per day
Posted: 6 hours ago
Pontypool, Gwent
Connectus
Rate: £9.5 - £12.5 per hour
Posted: Yesterday
Norfolk
Marcus Donald People
Rate: £10 - £12.50 per hour
Posted: Yesterday
Redruth, Cornwall
Global Technology Solutions Ltd
Rate: £21000 - £25000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £200 - £235 per day
Posted: 4 days ago