The statistics below represent IT contracts advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 495 445 446
Rank change year-on-year
-50 +1
Contract jobs requiring a 2nd Line Support Engineer 150 214 191
As % of all contract IT jobs located in the UK 0.28% 0.37% 0.34%
As % of the Job Titles category 0.29% 0.39% 0.36%
Number of daily rates quoted 70 97 79
Median daily rate £150 £170 £165
Median daily rate % change year-on-year
-11.76% +3.03%
90% offered a daily rate of more than £105 £112 £119
10% offered a daily rate of more than £225 £230 £240
UK excluding London median daily rate £150 £173 £165
% change year-on-year
-13.04% +4.54%
Number of hourly rates quoted 31 64 47
Median hourly rate £15.25 £16.55 £15.50
Median hourly rate % change year-on-year
-7.85% +6.77%
90% offered a hourly rate of more than £11.00 £12.50 £11.60
10% offered a hourly rate of more than £24.06 £21.55 £19.00
UK excluding London median hourly rate £14.50 £16.60 £15.00
% change year-on-year
-12.65% +10.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51209 54594 53300
As % of all contract IT jobs located in the UK 94.73% 94.95% 94.55%
Number of daily rates quoted 33381 34715 32174
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1644 2049 2080
Median hourly rate £17.00 £17.33 £17.00
Median hourly rate % change year-on-year
-1.90% +1.94%
90% offered a hourly rate of more than £10.88 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.50 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Daily Rate Trend in the UK

2nd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 29 August 2016.

2nd Line Support Engineer Daily Rate Histogram in the UK

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Hourly Rate Trend in the UK

2nd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 29 August 2016.

2nd Line Support Engineer Hourly Rate Histogram in the UK

2nd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -52 133 £150 -11.76% 37
London -20 44 £155 -6.06% 11
South West +18 32 £140 -9.67% 2
South East -16 27 £170 -16.04% 10
East of England +20 12 £148 -1.66% 3
Berkshire +6 12 £148 -14.49% 3
Wiltshire +10 10 £140 -12.50% 1
Somerset - 9 - -
South Wales +24 7 £90 -
Wales +24 7 £90 -
Reading +16 7 £128 - 1
Scotland +3 7 - - 2
West Midlands -30 7 £110 - 4
Hertfordshire +4 6 £150 - 1
Bath - 6 - -
Gloucestershire +7 5 £113 -
Surrey +5 5 £205 +54.71% 3
Chippenham -4 5 £140 -12.50% 1
North East -18 5 £218 +11.53%
Watford +2 4 - - 1
Norfolk +1 4 £145 -23.68% 1
Oxford -2 4 £135 -15.62%
Yorkshire -10 4 £200 +53.84% 2
Oxfordshire -13 4 £135 -41.30% 1
Tyne and Wear -34 4 £221 +13.46%
Swindon - 4 £125 -
Cardiff - 4 £90 -
Bristol -1 3 £175 -7.89%
Newcastle upon Tyne -28 3 £218 +11.53%
Torfaen - 3 - -

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 29 August 2016, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 2nd Line Support Engineer in the job title.

1 250 (76.92%) Windows
2 176 (54.15%) Active Directory
3 141 (43.38%) Windows 7
4 122 (37.54%) Microsoft
5 107 (32.92%) Windows Server
6 66 (20.31%) MS Office
7 61 (18.77%) MS Excel
8 60 (18.46%) ITIL
9 55 (16.92%) VMware
10 53 (16.31%) Windows Server 2008
11 52 (16.00%) MS Exchange
12 49 (15.08%) Windows XP
13 45 (13.85%) Citrix
14 41 (12.62%) Windows 8
15 40 (12.31%) Office 365
16 37 (11.38%) Windows Server 2012
17 36 (11.08%) SCCM
18 35 (10.77%) Cisco
19 33 (10.15%) Windows Server 2003
20 31 (9.54%) HP
21 27 (8.31%) Windows 10
21 27 (8.31%) VMware Infrastructure
22 26 (8.00%) Security Cleared
23 25 (7.69%) SLA
23 25 (7.69%) Migration
23 25 (7.69%) Firewall
24 24 (7.38%) WAN
25 23 (7.08%) SharePoint
25 23 (7.08%) IBM Notes
25 23 (7.08%) Lotus

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (16.00%) MS Exchange
2 23 (7.08%) IBM Notes
2 23 (7.08%) SharePoint
3 17 (5.23%) Exchange Server 2010
4 12 (3.69%) Exchange Server 2007
4 12 (3.69%) Skype for Business
5 11 (3.38%) Exchange Server 2003
6 7 (2.15%) Exchange Server 2013
7 5 (1.54%) Blackberry Enterprise Server
8 4 (1.23%) Exchange Server 2000
8 4 (1.23%) SharePoint 2010
8 4 (1.23%) WordPress
9 3 (0.92%) IIS
10 2 (0.62%) SharePoint Server
11 1 (0.31%) Apache
11 1 (0.31%) CMS
11 1 (0.31%) IBM Domino
11 1 (0.31%) Joomla!
11 1 (0.31%) Office Communications Server
11 1 (0.31%) SharePoint 2013
Applications
1 66 (20.31%) MS Office
2 61 (18.77%) MS Excel
3 4 (1.23%) Acrobat
3 4 (1.23%) MS PowerPoint
4 2 (0.62%) MS Visio
5 1 (0.31%) MS Project
5 1 (0.31%) Photoshop
5 1 (0.31%) Spreadsheet
Business Applications
1 4 (1.23%) Eikon
2 2 (0.62%) Remedy ITSM
3 1 (0.31%) Sage 50
Cloud Services
1 40 (12.31%) Office 365
2 10 (3.08%) OneDrive
2 10 (3.08%) Yammer
3 8 (2.46%) Microsoft Azure
4 4 (1.23%) Azure Active Directory
5 1 (0.31%) Mimecast
Communications & Networking
1 25 (7.69%) Firewall
2 24 (7.38%) WAN
3 20 (6.15%) LAN
3 20 (6.15%) TCP/IP
4 19 (5.85%) DNS
5 17 (5.23%) DHCP
6 15 (4.62%) Internet
6 15 (4.62%) VPN
7 12 (3.69%) Remote Desktop
7 12 (3.69%) Skype
8 11 (3.38%) SAN
9 10 (3.08%) Intranet
9 10 (3.08%) VoIP
10 9 (2.77%) Wi-Fi
10 9 (2.77%) Wireless
11 7 (2.15%) Cisco ASA
12 6 (1.85%) VLAN
13 5 (1.54%) 3G
13 5 (1.54%) IP Telephony
13 5 (1.54%) iSCSI
Database & Business Intelligence
1 10 (3.08%) SQL Server
2 2 (0.62%) EDRMS
3 1 (0.31%) MS Access
Development Applications
1 1 (0.31%) ClearCase
1 1 (0.31%) Dreamweaver
1 1 (0.31%) MSI
1 1 (0.31%) StarTeam
General
1 14 (4.31%) Finance
2 9 (2.77%) Retail
3 7 (2.15%) Banking
3 7 (2.15%) Legal
4 4 (1.23%) Retail Banking
5 3 (0.92%) Marketing
5 3 (0.92%) Telecoms
6 2 (0.62%) Advertising
7 1 (0.31%) Back Office
7 1 (0.31%) Dutch Language
7 1 (0.31%) Front Office
7 1 (0.31%) Games
7 1 (0.31%) German Language
7 1 (0.31%) Indonesian Language
7 1 (0.31%) Investment Banking
7 1 (0.31%) Law
7 1 (0.31%) Local Government
7 1 (0.31%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (0.62%) HTML
2 1 (0.31%) .NET
2 1 (0.31%) ADO
2 1 (0.31%) Classic ASP
2 1 (0.31%) CSS
2 1 (0.31%) Middleware
Miscellaneous
1 21 (6.46%) Blackberry
2 18 (5.54%) Driving Licence
3 14 (4.31%) Smartphone
4 9 (2.77%) Analytical Skills
5 8 (2.46%) Data Centre
5 8 (2.46%) NHS
6 7 (2.15%) iPad
6 7 (2.15%) iPhone
7 6 (1.85%) Fat Client
7 6 (1.85%) Thin Client
8 5 (1.54%) FlexPod
9 3 (0.92%) Computer Science
9 3 (0.92%) Digital Media
9 3 (0.92%) e-Health
9 3 (0.92%) Health Informatics
9 3 (0.92%) Informatics
10 2 (0.62%) BYOD
10 2 (0.62%) Clustering
10 2 (0.62%) Management Information System
10 2 (0.62%) Video Conferencing
Operating Systems
1 250 (76.92%) Windows
2 141 (43.38%) Windows 7
3 107 (32.92%) Windows Server
4 53 (16.31%) Windows Server 2008
5 49 (15.08%) Windows XP
6 41 (12.62%) Windows 8
7 37 (11.38%) Windows Server 2012
8 33 (10.15%) Windows Server 2003
9 27 (8.31%) Windows 10
10 20 (6.15%) Linux
11 10 (3.08%) Android
11 10 (3.08%) Mac OS X
12 6 (1.85%) Red Hat Enterprise Linux
13 5 (1.54%) CentOS
13 5 (1.54%) Data ONTAP
13 5 (1.54%) Ubuntu
13 5 (1.54%) Unix
13 5 (1.54%) Windows 2000
14 4 (1.23%) Apple iOS
14 4 (1.23%) Windows Vista
Processes & Methodologies
1 60 (18.46%) ITIL
2 25 (7.69%) Migration
3 14 (4.31%) Service Management
4 9 (2.77%) Fault Analysis
4 9 (2.77%) Incident Management
5 8 (2.46%) Disaster Recovery
6 7 (2.15%) Change Management
7 6 (1.85%) CRM
8 5 (1.54%) Service Delivery
8 5 (1.54%) Software Delivery
9 4 (1.23%) Root Cause Analysis
10 3 (0.92%) Data Privacy
10 3 (0.92%) High Availability
10 3 (0.92%) Line Management
10 3 (0.92%) Mobile Device Management
10 3 (0.92%) Multi-Factor Authentication
10 3 (0.92%) Project Management
10 3 (0.92%) Resource Management
10 3 (0.92%) Software Engineering
10 3 (0.92%) Web Development
Programming Languages
1 14 (4.31%) SQL
2 8 (2.46%) C
3 4 (1.23%) Java
3 4 (1.23%) JavaScript
3 4 (1.23%) PHP
4 3 (0.92%) PowerShell
5 1 (0.31%) VB
5 1 (0.31%) VBScript
Qualifications
1 26 (8.00%) Security Cleared
2 18 (5.54%) SC Cleared
3 17 (5.23%) Microsoft Certification
4 13 (4.00%) Cisco Certification
5 10 (3.08%) CCNA
6 9 (2.77%) MCP
6 9 (2.77%) MCSA
7 8 (2.46%) DBS Check
8 7 (2.15%) MCSE
9 5 (1.54%) A+ Certification
9 5 (1.54%) CCNP
10 4 (1.23%) BPSS Clearance
10 4 (1.23%) Degree
10 4 (1.23%) DV Cleared
10 4 (1.23%) MOS
10 4 (1.23%) Network+ Certification
11 3 (0.92%) ITIL Foundation Certificate
11 3 (0.92%) MCITP
11 3 (0.92%) MCTS
11 3 (0.92%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (7.69%) SLA
2 3 (0.92%) Disclosure Scotland
2 3 (0.92%) PCI DSS
System Software
1 176 (54.15%) Active Directory
2 27 (8.31%) VMware Infrastructure
3 15 (4.62%) Hyper-V
4 10 (3.08%) XenApp
5 9 (2.77%) vSphere
6 5 (1.54%) Terminal Services
7 4 (1.23%) Microsoft App-V
7 4 (1.23%) VMware ESXi
7 4 (1.23%) XenDesktop
7 4 (1.23%) XenServer
8 1 (0.31%) Terminal Server
8 1 (0.31%) Virtual Desktop
8 1 (0.31%) Virtual Machines
8 1 (0.31%) VMware ESX
8 1 (0.31%) VMware Server
Systems Management
1 36 (11.08%) SCCM
2 5 (1.54%) Backup Exec
2 5 (1.54%) DameWare
2 5 (1.54%) Norton AntiVirus
2 5 (1.54%) WSUS
3 4 (1.23%) BMC Marimba
4 3 (0.92%) Tivoli Storage Manager
5 2 (0.62%) McAfee ePO
5 2 (0.62%) OpenView
5 2 (0.62%) OpenView Configuration Management
6 1 (0.31%) AirWatch
6 1 (0.31%) Grafana
6 1 (0.31%) HP SIM
6 1 (0.31%) Microsoft Clustering
6 1 (0.31%) Nagios
6 1 (0.31%) OVSD
6 1 (0.31%) Perfmon
6 1 (0.31%) SafeCom
6 1 (0.31%) Symantec Endpoint Protection
6 1 (0.31%) XenMobile
Vendors
1 122 (37.54%) Microsoft
2 55 (16.92%) VMware
3 45 (13.85%) Citrix
4 35 (10.77%) Cisco
5 31 (9.54%) HP
6 23 (7.08%) Lotus
7 14 (4.31%) Apple
8 11 (3.38%) Dell
9 9 (2.77%) Avaya
9 9 (2.77%) LANDesk
10 8 (2.46%) Symantec
11 7 (2.15%) Red Hat
11 7 (2.15%) Remedy
11 7 (2.15%) ThinPrint
12 6 (1.85%) Veeam
13 5 (1.54%) Meraki
13 5 (1.54%) NetApp
13 5 (1.54%) Oracle
13 5 (1.54%) ServiceNow
13 5 (1.54%) Toshiba
London
Maclean Moore Consulting
Rate: £300 per day
Posted: 6 days ago