The statistics below represent IT contracts advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 491 449 439
Rank change year-on-year
-42 -10
Contract jobs requiring a 2nd Line Support Engineer 173 201 184
As % of all contract IT jobs located in the UK 0.31% 0.35% 0.34%
As % of the Job Titles category 0.33% 0.37% 0.36%
Number of daily rates quoted 76 68 69
Median daily rate £165 £160 £150
Median daily rate % change year-on-year
+3.12% +6.66%
90% offered a daily rate of more than £123 £115 £120
10% offered a daily rate of more than £250 £225 £225
UK excluding London median daily rate £150 £160 £135
% change year-on-year
-6.25% +18.51%
Number of hourly rates quoted 31 59 47
Median hourly rate £13.00 £16.00 £15.50
Median hourly rate % change year-on-year
-18.75% +3.22%
90% offered a hourly rate of more than £11.00 £12.00 £13.00
10% offered a hourly rate of more than £23.00 £21.55 £115.00
UK excluding London median hourly rate £13.00 £15.50 £15.35
% change year-on-year
-16.12% +0.97%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53055 53758 51548
As % of all contract IT jobs located in the UK 94.92% 94.76% 94.32%
Number of daily rates quoted 34561 32635 31469
Median daily rate £425 £400 £390
Median daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1534 2148 2116
Median hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.50 £42.50 £42.50
UK excluding London median hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Daily Rate Trend in the UK

2nd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 1 May 2016.

2nd Line Support Engineer Daily Rate Histogram in the UK

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Hourly Rate Trend in the UK

2nd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 1 May 2016.

2nd Line Support Engineer Hourly Rate Histogram in the UK

2nd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 161 £170 +6.25% 42
South East -9 44 £175 +2.18% 14
London -23 43 £175 +9.37% 15
South West +18 31 £130 -10.34% 2
Oxfordshire +18 16 £150 -17.80% 1
East of England +4 14 £153 +17.30%
Berkshire -4 10 £353 +127.41% 5
Gloucestershire - 10 £130 -
North West -10 9 - - 5
West Midlands -16 9 £148 -30.99% 1
Hertfordshire +10 7 £170 +6.25%
Wales +5 7 £125 -26.47%
Wiltshire -3 7 £110 -
South Wales -7 7 £125 -26.47%
Oxford +14 6 £135 -18.18%
Surrey -7 6 £150 -40.00% 2
North East -28 6 £250 +100.00% 2
Tyne and Wear -29 6 £250 +100.00% 1
Newcastle upon Tyne -33 6 £250 +100.00% 1
Cheltenham - 6 £140 -
City of London +36 5 £204 +1.87% 3
Bristol +2 5 - -
Yorkshire -14 5 £125 +2.04% 2
Cambridgeshire +9 4 £135 +29.80%
Lancashire +5 4 - -
Swindon +4 4 £125 -
Reading -10 4 £250 +79.85%
Scotland -28 4 - -
Slough +13 3 £351 -
Somerset +12 3 £188 +29.31% 1

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 1 May 2016, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 2nd Line Support Engineer in the job title.

1 261 (78.61%) Windows
2 201 (60.54%) Active Directory
3 155 (46.69%) Windows 7
4 120 (36.14%) Microsoft
5 99 (29.82%) Windows Server
6 73 (21.99%) MS Office
7 65 (19.58%) ITIL
8 57 (17.17%) Windows XP
9 48 (14.46%) MS Exchange
10 46 (13.86%) Citrix
11 42 (12.65%) MS Excel
11 42 (12.65%) Windows Server 2008
12 41 (12.35%) Cisco
12 41 (12.35%) VMware
13 35 (10.54%) Blackberry
13 35 (10.54%) Security Cleared
13 35 (10.54%) Windows 8
14 32 (9.64%) SCCM
14 32 (9.64%) Windows Server 2003
15 30 (9.04%) Finance
16 28 (8.43%) Windows Server 2012
16 28 (8.43%) Office 365
17 26 (7.83%) Lotus
17 26 (7.83%) IBM Notes
18 24 (7.23%) VMware Infrastructure
19 23 (6.93%) SC Cleared
20 22 (6.63%) TCP/IP
20 22 (6.63%) WAN
21 21 (6.33%) Firewall
22 20 (6.02%) Exchange Server 2010

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (14.46%) MS Exchange
2 26 (7.83%) IBM Notes
3 20 (6.02%) Exchange Server 2010
4 18 (5.42%) SharePoint
5 14 (4.22%) Blackberry Enterprise Server
6 9 (2.71%) Exchange Server 2003
7 8 (2.41%) Exchange Server 2007
7 8 (2.41%) Skype for Business
8 6 (1.81%) Exchange Server 2013
8 6 (1.81%) SharePoint 2010
9 5 (1.51%) WordPress
10 2 (0.60%) WebLogic
11 1 (0.30%) Apache
11 1 (0.30%) CMS
11 1 (0.30%) Drupal
11 1 (0.30%) IBM Domino
11 1 (0.30%) IIS
11 1 (0.30%) Joomla!
11 1 (0.30%) Live Communications Server
11 1 (0.30%) Office Communications Server
Applications
1 73 (21.99%) MS Office
2 42 (12.65%) MS Excel
3 6 (1.81%) MS PowerPoint
4 4 (1.20%) Acrobat
5 2 (0.60%) MS Visio
6 1 (0.30%) MS Project
6 1 (0.30%) Photoshop
Business Applications
1 8 (2.41%) Eikon
2 4 (1.20%) Remedy ITSM
3 3 (0.90%) SAP Oil and Gas
4 1 (0.30%) Dynamics AX
4 1 (0.30%) Sage 50
4 1 (0.30%) SAP CRM
Cloud Services
1 28 (8.43%) Office 365
2 6 (1.81%) OneDrive
3 4 (1.20%) Microsoft Azure
4 3 (0.90%) Yammer
5 2 (0.60%) Google Apps
6 1 (0.30%) Mimecast
6 1 (0.30%) SaaS
Communications & Networking
1 22 (6.63%) TCP/IP
1 22 (6.63%) WAN
2 21 (6.33%) Firewall
3 20 (6.02%) DNS
3 20 (6.02%) LAN
4 19 (5.72%) VPN
5 17 (5.12%) DHCP
6 13 (3.92%) Internet
6 13 (3.92%) Remote Desktop
7 12 (3.61%) Wireless
8 11 (3.31%) Broadband
8 11 (3.31%) Intranet
9 10 (3.01%) VoIP
9 10 (3.01%) Wi-Fi
10 6 (1.81%) 3G
10 6 (1.81%) Skype
11 5 (1.51%) ADSL
11 5 (1.51%) Cisco ASA
11 5 (1.51%) IP Telephony
11 5 (1.51%) SAN
Database & Business Intelligence
1 7 (2.11%) SQL Server
2 1 (0.30%) Data Mining
2 1 (0.30%) MS Access
2 1 (0.30%) Oracle Database
2 1 (0.30%) SQL Server 2005
2 1 (0.30%) SQL Server 2012
Development Applications
1 1 (0.30%) Dreamweaver
1 1 (0.30%) MSI
1 1 (0.30%) Oracle APEX
1 1 (0.30%) StarTeam
General
1 30 (9.04%) Finance
2 14 (4.22%) Retail
3 10 (3.01%) Banking
4 8 (2.41%) Retail Banking
5 6 (1.81%) Law
5 6 (1.81%) Legal
5 6 (1.81%) Marketing
5 6 (1.81%) Telecoms
6 4 (1.20%) Manufacturing
7 3 (0.90%) Advertising
7 3 (0.90%) Electronics
8 2 (0.60%) Back Office
8 2 (0.60%) French Language
9 1 (0.30%) Aerospace
9 1 (0.30%) Front Office
9 1 (0.30%) German Language
9 1 (0.30%) Indonesian Language
9 1 (0.30%) Pharmaceutical
9 1 (0.30%) Publishing
9 1 (0.30%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (0.60%) HTML
2 1 (0.30%) .NET
2 1 (0.30%) 802.1X
2 1 (0.30%) Classic ASP
2 1 (0.30%) CSS
2 1 (0.30%) Middleware
Miscellaneous
1 35 (10.54%) Blackberry
2 18 (5.42%) Driving Licence
3 16 (4.82%) iPhone
4 14 (4.22%) Data Centre
5 12 (3.61%) iPad
6 8 (2.41%) Analytical Skills
6 8 (2.41%) NHS
7 5 (1.51%) Video Conferencing
8 4 (1.20%) Fat Client
8 4 (1.20%) Thin Client
9 3 (0.90%) Computer Science
9 3 (0.90%) FlexPod
9 3 (0.90%) Health Informatics
9 3 (0.90%) Informatics
9 3 (0.90%) Management Information System
10 2 (0.60%) BYOD
10 2 (0.60%) Clustering
10 2 (0.60%) e-Health
11 1 (0.30%) RSA SecurID
11 1 (0.30%) Smartphone
Operating Systems
1 261 (78.61%) Windows
2 155 (46.69%) Windows 7
3 99 (29.82%) Windows Server
4 57 (17.17%) Windows XP
5 42 (12.65%) Windows Server 2008
6 35 (10.54%) Windows 8
7 32 (9.64%) Windows Server 2003
8 28 (8.43%) Windows Server 2012
9 18 (5.42%) Windows 10
10 17 (5.12%) Linux
11 14 (4.22%) Android
12 9 (2.71%) Mac OS X
13 5 (1.51%) Apple iOS
13 5 (1.51%) Unix
14 4 (1.20%) Windows 2000
15 3 (0.90%) Data ONTAP
16 2 (0.60%) Windows Phone
16 2 (0.60%) Windows Vista
17 1 (0.30%) Mac OS
17 1 (0.30%) Red Hat Enterprise Linux
Processes & Methodologies
1 65 (19.58%) ITIL
2 15 (4.52%) Migration
3 14 (4.22%) Service Management
4 13 (3.92%) Incident Management
5 11 (3.31%) Problem Management
6 9 (2.71%) Change Management
7 8 (2.41%) ITIL V3
8 5 (1.51%) CRM
8 5 (1.51%) Disaster Recovery
8 5 (1.51%) Root Cause Analysis
8 5 (1.51%) Service Delivery
9 4 (1.20%) Patch Management
9 4 (1.20%) Software Delivery
9 4 (1.20%) Time Management
10 3 (0.90%) Capacity Management
10 3 (0.90%) Digital Marketing
10 3 (0.90%) High Availability
10 3 (0.90%) Mobile Device Management
10 3 (0.90%) Programme Management
10 3 (0.90%) Resource Management
Programming Languages
1 15 (4.52%) SQL
2 5 (1.51%) PowerShell
3 4 (1.20%) C
4 3 (0.90%) Java
5 2 (0.60%) JavaScript
5 2 (0.60%) PHP
5 2 (0.60%) PL/SQL
6 1 (0.30%) C#
6 1 (0.30%) VB
6 1 (0.30%) VBScript
Qualifications
1 35 (10.54%) Security Cleared
2 23 (6.93%) SC Cleared
3 19 (5.72%) Microsoft Certification
4 15 (4.52%) Cisco Certification
5 10 (3.01%) CCNP
5 10 (3.01%) DBS Check
6 9 (2.71%) CCNA
7 8 (2.41%) MCP
8 7 (2.11%) DV Cleared
9 6 (1.81%) ITIL Certification
9 6 (1.81%) MCSE
10 5 (1.51%) MCDST
10 5 (1.51%) MCSA
11 4 (1.20%) MCITP
12 3 (0.90%) ACMT
12 3 (0.90%) Citrix Certification
13 2 (0.60%) CCA
13 2 (0.60%) CCVP
13 2 (0.60%) Degree
13 2 (0.60%) NCDA
Quality Assurance & Compliance
1 20 (6.02%) SLA
2 2 (0.60%) Disclosure Scotland
2 2 (0.60%) PCI DSS
3 1 (0.30%) Sarbanes-Oxley
System Software
1 201 (60.54%) Active Directory
2 24 (7.23%) VMware Infrastructure
3 16 (4.82%) Hyper-V
4 14 (4.22%) XenApp
5 6 (1.81%) Terminal Services
6 5 (1.51%) Microsoft App-V
7 4 (1.20%) vSphere
7 4 (1.20%) XenDesktop
8 3 (0.90%) XenServer
9 2 (0.60%) VMware ESXi
10 1 (0.30%) VMware ESX
Systems Management
1 32 (9.64%) SCCM
2 5 (1.51%) DameWare
3 4 (1.20%) BMC Marimba
4 3 (0.90%) NetBackup
4 3 (0.90%) SCOM
5 2 (0.60%) Backup Exec
5 2 (0.60%) OpenView
5 2 (0.60%) OpenView Configuration Management
5 2 (0.60%) SCVMM
5 2 (0.60%) XenMobile
6 1 (0.30%) Cisco CUCM
6 1 (0.30%) Cisco UCCE
6 1 (0.30%) Cisco UCCX
6 1 (0.30%) FortiGate
6 1 (0.30%) HP SIM
6 1 (0.30%) OVSD
6 1 (0.30%) Perfmon
6 1 (0.30%) Systems Management Server (SMS)
Vendors
1 120 (36.14%) Microsoft
2 46 (13.86%) Citrix
3 41 (12.35%) Cisco
3 41 (12.35%) VMware
4 26 (7.83%) Lotus
5 19 (5.72%) Apple
6 15 (4.52%) HP
7 10 (3.01%) Oracle
7 10 (3.01%) Symantec
8 9 (2.71%) Remedy
9 8 (2.41%) Bloomberg
9 8 (2.41%) Reuters
9 8 (2.41%) ThinPrint
10 7 (2.11%) BMC
11 6 (1.81%) Avaya
11 6 (1.81%) iManage
11 6 (1.81%) LANDesk
12 5 (1.51%) PeopleSoft
12 5 (1.51%) SAP
12 5 (1.51%) SonicWALL
City, London
Careerwise UK Limited
Rate: £300 - £350 per day
Posted: 2 days ago
Berkshire
Connectus
Rate: £15 - £20 per hour
Posted: 3 days ago
Enfield, Middlesex
Oscar
Rate: £150 per day
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Rullion IT Plus
Posted: 5 days ago
London
Careerwise UK Limited
Rate: £350 - £400 per day
Posted: 5 days ago