The statistics below represent IT contracts advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Second Line Support Engineer
UK
Rank 441 491 445
Rank change year-on-year
+50 -46
Contract jobs requiring a 2nd Line Support Engineer 167 137 166
As % of all contract IT jobs located in the UK 0.37% 0.26% 0.32%
As % of the Job Titles category 0.39% 0.28% 0.33%
Number of daily rates quoted 77 63 54
Median daily rate £160 £160 £160
90% offered a daily rate of more than £110 £125 £107
10% offered a daily rate of more than £214 £235 £225
UK excluding London median daily rate £150 £161 £145
% change year-on-year
-6.54% +10.68%
Number of hourly rates quoted 31 43 42
Median hourly rate £17.00 £15.50 £15.00
Median hourly rate % change year-on-year
+9.67% +3.33%
90% offered a hourly rate of more than £12.00 £12.10 £11.77
10% offered a hourly rate of more than £22.50 £17.90 £20.90
UK excluding London median hourly rate £16.43 £15.50 £15.00
% change year-on-year
+5.96% +3.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
43026 49406 49767
As % of all contract IT jobs located in the UK 94.75% 94.99% 94.79%
Number of daily rates quoted 28072 31841 30661
Median daily rate £425 £414 £400
Median daily rate % change year-on-year
+2.65% +3.50%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1547 1650 1932
Median hourly rate £18.50 £17.50 £17.50
Median hourly rate % change year-on-year
+5.71% -
90% offered a hourly rate of more than £11.23 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £50.00 £40.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Daily Rate Trend in the UK

2nd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 24 February 2017.

2nd Line Support Engineer Daily Rate Histogram in the UK

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Hourly Rate Trend in the UK

2nd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +57 147 £160 - 52
London +35 48 £165 +3.12% 18
South East +25 44 £150 -6.25% 14
Surrey +26 17 £150 -14.28% 4
South West +14 15 £138 -1.78% 4
North East -3 15 £215 +34.37% 1
Newcastle upon Tyne 0 13 £215 +34.37%
Tyne and Wear -1 13 £215 +34.37% 1
City of London -2 9 £120 -42.85% 7
Scotland +26 7 £220 +91.30%
Hampshire +12 7 £148 -6.34% 2
Oxfordshire -1 7 £150 +9.09% 2
Yorkshire +19 6 £178 +10.59% 2
East of England +2 6 £125 -34.21% 5
West Midlands +8 5 £200 +17.64% 2
Buckinghamshire -3 5 £145 - 3
Aylesbury - 5 £145 -
North West +20 4 £100 -37.50% 3
Manchester +12 4 £100 -37.50% 3
Berkshire +11 4 £170 -55.84% 2
East Midlands +5 4 £195 +44.44% 3
Wiltshire +2 4 - -
Bristol +2 4 - - 1
Hertfordshire +1 4 £125 - 1
Oxford -2 4 £150 +9.09% 1
Farnham - 4 £123 -
Gloucestershire +3 3 £165 +17.85% 1
South Yorkshire +3 3 £156 -26.47%
Somerset +1 3 £110 -
Northamptonshire -7 3 £195 +44.44%

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 24 February 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 2nd Line Support Engineer in the job title.

1 274 (84.57%) Windows
2 202 (62.35%) Active Directory
3 160 (49.38%) Windows 7
4 135 (41.67%) Microsoft
5 106 (32.72%) MS Office
6 92 (28.40%) Windows Server
7 78 (24.07%) Office 365
8 75 (23.15%) ITIL
9 65 (20.06%) Windows 10
10 60 (18.52%) Windows Server 2008
11 57 (17.59%) VMware
12 56 (17.28%) MS Exchange
13 52 (16.05%) MS Excel
14 45 (13.89%) Windows 8
15 44 (13.58%) SLA
15 44 (13.58%) Windows Server 2003
16 41 (12.65%) SCCM
17 39 (12.04%) Apple
17 39 (12.04%) Windows XP
18 37 (11.42%) WAN
19 36 (11.11%) Citrix
20 35 (10.80%) Security Cleared
21 34 (10.49%) Windows Server 2012
21 34 (10.49%) TCP/IP
21 34 (10.49%) HP
22 33 (10.19%) LAN
23 32 (9.88%) VPN
23 32 (9.88%) Cisco
24 31 (9.57%) VMware Infrastructure
25 29 (8.95%) Microsoft Certification

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (17.28%) MS Exchange
2 25 (7.72%) Exchange Server 2010
3 19 (5.86%) Exchange Server 2013
4 16 (4.94%) SharePoint
5 14 (4.32%) Exchange Server 2007
6 12 (3.70%) IBM Notes
7 8 (2.47%) Skype for Business
8 6 (1.85%) Blackberry Enterprise Server
9 5 (1.54%) Exchange Server 2003
10 2 (0.62%) CMS
10 2 (0.62%) SharePoint 2010
10 2 (0.62%) WebSphere
11 1 (0.31%) Drupal
11 1 (0.31%) IIS
11 1 (0.31%) SharePoint Server
11 1 (0.31%) WordPress
Applications
1 106 (32.72%) MS Office
2 52 (16.05%) MS Excel
3 5 (1.54%) MS PowerPoint
4 1 (0.31%) Acrobat
4 1 (0.31%) Adobe Creative Suite
Business Applications
1 9 (2.78%) Eikon
2 3 (0.93%) Dynamics NAV
3 2 (0.62%) Remedy ITSM
4 1 (0.31%) Dynamics CRM
4 1 (0.31%) Payment Gateway
Cloud Services
1 78 (24.07%) Office 365
2 9 (2.78%) Microsoft Azure
3 4 (1.23%) OneDrive
4 3 (0.93%) Azure Active Directory
5 2 (0.62%) IaaS
5 2 (0.62%) PaaS
5 2 (0.62%) SaaS
5 2 (0.62%) Yammer
6 1 (0.31%) Amazon AWS
Communications & Networking
1 37 (11.42%) WAN
2 34 (10.49%) TCP/IP
3 33 (10.19%) LAN
4 32 (9.88%) VPN
5 25 (7.72%) Firewall
6 24 (7.41%) DNS
7 23 (7.10%) DHCP
7 23 (7.10%) Wireless
8 12 (3.70%) Remote Desktop
9 10 (3.09%) Internet
10 8 (2.47%) VoIP
11 7 (2.16%) 3G
11 7 (2.16%) Wi-Fi
12 6 (1.85%) SAN
13 5 (1.54%) Skype
14 4 (1.23%) Cisco ASA
14 4 (1.23%) IP Telephony
14 4 (1.23%) PBX
14 4 (1.23%) VLAN
15 3 (0.93%) Ethernet
Database & Business Intelligence
1 11 (3.40%) SQL Server
2 4 (1.23%) SQL Server 2005
2 4 (1.23%) SQL Server 2012
3 2 (0.62%) SQL Server 2008
4 1 (0.31%) BusinessObjects XI
4 1 (0.31%) Crystal Reports
4 1 (0.31%) MS Access
4 1 (0.31%) MySQL
4 1 (0.31%) Oracle Database
4 1 (0.31%) Oracle Database 11g
Development Applications
1 1 (0.31%) Jenkins
General
1 20 (6.17%) Banking
1 20 (6.17%) Retail
2 16 (4.94%) Finance
3 9 (2.78%) Retail Banking
4 5 (1.54%) Advertising
5 4 (1.23%) Legal
6 3 (0.93%) Telecoms
7 2 (0.62%) Manufacturing
8 1 (0.31%) Investment Banking
8 1 (0.31%) Law
8 1 (0.31%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.31%) ADO
1 1 (0.31%) HTML
1 1 (0.31%) JSON
1 1 (0.31%) YAML
Miscellaneous
1 22 (6.79%) Smartphone
2 20 (6.17%) Analytical Skills
3 19 (5.86%) Blackberry
4 17 (5.25%) iPhone
5 15 (4.63%) iPad
6 14 (4.32%) RSA SecurID
7 10 (3.09%) Driving Licence
8 7 (2.16%) Data Centre
9 3 (0.93%) BYOD
9 3 (0.93%) EPoS
9 3 (0.93%) Fat Client
9 3 (0.93%) Thin Client
10 2 (0.62%) Management Information System
10 2 (0.62%) NHS
10 2 (0.62%) Video Conferencing
11 1 (0.31%) Biotechnology
11 1 (0.31%) CCTV
11 1 (0.31%) Computer Science
11 1 (0.31%) Digital Media
11 1 (0.31%) Tandem
Operating Systems
1 274 (84.57%) Windows
2 160 (49.38%) Windows 7
3 92 (28.40%) Windows Server
4 65 (20.06%) Windows 10
5 60 (18.52%) Windows Server 2008
6 45 (13.89%) Windows 8
7 44 (13.58%) Windows Server 2003
8 39 (12.04%) Windows XP
9 34 (10.49%) Windows Server 2012
10 21 (6.48%) Mac OS X
11 20 (6.17%) Android
12 8 (2.47%) Linux
13 7 (2.16%) Mac OS
14 5 (1.54%) Windows 2000
15 4 (1.23%) Apple iOS
15 4 (1.23%) Windows Vista
16 3 (0.93%) Unix
17 2 (0.62%) AIX
17 2 (0.62%) CentOS
18 1 (0.31%) Red Hat Enterprise Linux
Processes & Methodologies
1 75 (23.15%) ITIL
2 19 (5.86%) Incident Management
2 19 (5.86%) Migration
3 10 (3.09%) ITIL V3
3 10 (3.09%) Service Delivery
4 9 (2.78%) Coaching
5 8 (2.47%) Change Management
5 8 (2.47%) DNA
5 8 (2.47%) ITSM
5 8 (2.47%) Service Management
6 7 (2.16%) Asset Management
7 6 (1.85%) Change Control
7 6 (1.85%) Software Deployment
8 5 (1.54%) Mobile Device Management
8 5 (1.54%) Problem Management
9 4 (1.23%) Data Protection
9 4 (1.23%) Software Delivery
10 3 (0.93%) Creative Problem-Solving
10 3 (0.93%) Multi-Factor Authentication
10 3 (0.93%) Time Management
Programming Languages
1 16 (4.94%) SQL
2 6 (1.85%) C
3 5 (1.54%) PowerShell
4 2 (0.62%) Shell Script
5 1 (0.31%) Bash Shell
5 1 (0.31%) C#
5 1 (0.31%) Java
5 1 (0.31%) JavaScript
5 1 (0.31%) PHP
5 1 (0.31%) PL/SQL
5 1 (0.31%) Python
5 1 (0.31%) VB
5 1 (0.31%) VB6
Qualifications
1 35 (10.80%) Security Cleared
2 29 (8.95%) Microsoft Certification
3 17 (5.25%) CCNA
3 17 (5.25%) Cisco Certification
4 15 (4.63%) DBS Check
4 15 (4.63%) SC Cleared
5 14 (4.32%) MCSE
6 7 (2.16%) MCP
7 6 (1.85%) Degree
7 6 (1.85%) ITIL Certification
7 6 (1.85%) MCSA
8 4 (1.23%) DV Cleared
8 4 (1.23%) HNC
8 4 (1.23%) MCDST
9 3 (0.93%) ITIL Foundation Certificate
9 3 (0.93%) VMware Certified Professional (VCP)
10 2 (0.62%) A+ Certification
10 2 (0.62%) CCNP
10 2 (0.62%) Network+ Certification
11 1 (0.31%) MOS
Quality Assurance & Compliance
1 44 (13.58%) SLA
2 2 (0.62%) Disclosure Scotland
3 1 (0.31%) QA
System Software
1 202 (62.35%) Active Directory
2 31 (9.57%) VMware Infrastructure
3 17 (5.25%) Hyper-V
4 10 (3.09%) XenApp
5 5 (1.54%) vSphere
6 4 (1.23%) Microsoft App-V
6 4 (1.23%) XenDesktop
7 3 (0.93%) Terminal Server
7 3 (0.93%) Virtual Desktop
8 2 (0.62%) BitLocker
8 2 (0.62%) VMware ESX
9 1 (0.31%) Microsoft Virtual Server
9 1 (0.31%) Virtual Servers
9 1 (0.31%) VMware Server
9 1 (0.31%) XenServer
Systems Management
1 41 (12.65%) SCCM
2 4 (1.23%) AirWatch
3 2 (0.62%) Backup Exec
3 2 (0.62%) DameWare
3 2 (0.62%) Jamf Pro
3 2 (0.62%) OpenView Configuration Management
3 2 (0.62%) Systems Management Server (SMS)
4 1 (0.31%) Ansible
4 1 (0.31%) BMC Marimba
4 1 (0.31%) FortiGate
4 1 (0.31%) Grafana
4 1 (0.31%) McAfee ePO
4 1 (0.31%) Microsoft Data Protection Manager
4 1 (0.31%) Nagios
4 1 (0.31%) Norton AntiVirus
4 1 (0.31%) Opscode Chef
4 1 (0.31%) Puppet
4 1 (0.31%) SCOM
4 1 (0.31%) WSUS
Vendors
1 135 (41.67%) Microsoft
2 57 (17.59%) VMware
3 39 (12.04%) Apple
4 36 (11.11%) Citrix
5 34 (10.49%) HP
6 32 (9.88%) Cisco
7 18 (5.56%) Dell
8 15 (4.63%) Toshiba
9 12 (3.70%) Lotus
10 10 (3.09%) Bloomberg
10 10 (3.09%) Reuters
11 9 (2.78%) LANDesk
12 6 (1.85%) Google
12 6 (1.85%) Intel Security
13 4 (1.23%) Adobe
13 4 (1.23%) Avaya
13 4 (1.23%) Remedy
14 3 (0.93%) BMC
14 3 (0.93%) CommVault
14 3 (0.93%) NetApp
Farnborough, Hampshire
Austin Fraser
Rate: £12 - £18 per hour
Posted: 2 days ago
Bournemouth, Dorset
Austin Fraser
Rate: £140 - £160 per day
Posted: 4 days ago
London
Marcus Donald People
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