The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 448 420 463
Rank change year-on-year
-28 +43
Contract jobs requiring a 2nd Line Support Engineer 145 151 98
As % of all contract IT jobs located in the UK 0.27% 0.29% 0.20%
As % of the Job Titles category 0.29% 0.32% 0.22%
Number of daily rates quoted 53 40 16
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£170 £150 £160
Average daily rate % change year-on-year
+13.33% -6.25%
90% offered a daily rate of more than £135 £125 £120
10% offered a daily rate of more than £275 £212 £238
UK excluding London average daily rate £180 £150 £160
% change year-on-year
+20.00% -6.25%
Number of hourly rates quoted 38 45 41
Average hourly rate £13.88 £14.50 £15.00
Average hourly rate % change year-on-year
-4.31% -3.33%
90% offered a hourly rate of more than £12.50 £11.70 £12.00
10% offered a hourly rate of more than £15.22 £21.30 £20.00
UK excluding London average hourly rate £13.50 £14.50 £13.88
% change year-on-year
-6.89% +4.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49935 47333 45284
As % of all contract IT jobs located in the UK 92.07% 92.46% 92.92%
Number of daily rates quoted 31866 28484 25556
Average daily rate £400 £400 £378
Average daily rate % change year-on-year
- +5.96%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2011 2083 2584
Average hourly rate £16.00 £17.50 £19.00
Average hourly rate % change year-on-year
-8.57% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.77 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Daily Rate Trend in the UK

2nd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 24 December 2014.

2nd Line Support Engineer Daily Rate Histogram in the UK

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Hourly Rate Trend in the UK

2nd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 136 £170 +13.33% 21
London +24 55 £170 +6.25% 9
South East -25 33 £150 - 4
Yorkshire -3 13 £225 +50.00% 1
South West -32 12 £288 +121.15% 2
Berkshire -5 11 £139 -7.33%
Scotland -7 9 £225 -22.94% 1
Hampshire -13 9 £215 - 2
City of London -3 8 £175 -22.65% 4
East of England -11 8 £160 +12.28%
Surrey +1 7 £150 -
Reading +21 6 £139 -7.33%
Somerset -5 6 £288 -
West Midlands -5 6 £245 +8.88%
West Yorkshire -10 6 £225 - 1
Leeds -10 6 £225 - 1
Buckinghamshire -14 5 £275 +77.41%
Manchester -17 4 - - 3
North West -19 4 - - 5
Tyne and Wear -24 4 £118 -
North East -25 4 £118 -
Bath +3 3 £288 -
Glasgow -4 3 £225 -
Essex -8 3 - -
Milton Keynes -11 3 £275 -
Gloucestershire -16 3 - - 1
Newcastle upon Tyne -22 3 £118 -
Shropshire - 3 £245 -
Bracknell 0 2 - -
Exeter -10 2 - -

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT contractor jobs within the UK that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 234 (81.53%) Windows
2 134 (46.69%) Active Directory
3 117 (40.77%) Microsoft
4 100 (34.84%) Windows 7
5 95 (33.10%) MS Office
6 80 (27.87%) Windows XP
7 64 (22.30%) Windows Server 2008
8 58 (20.21%) Blackberry
9 56 (19.51%) ITIL
10 55 (19.16%) MS Exchange
11 53 (18.47%) MS Excel
11 53 (18.47%) Windows Server 2003
12 45 (15.68%) VMware
13 42 (14.63%) Linux
14 40 (13.94%) Security Cleared
15 38 (13.24%) Citrix
16 36 (12.54%) MCP
17 34 (11.85%) Exchange Server 2010
18 33 (11.50%) Firewall
19 32 (11.15%) HP
20 31 (10.80%) SLA
21 29 (10.10%) Cisco
21 29 (10.10%) SC Cleared
22 28 (9.76%) Internet
23 27 (9.41%) SCCM
24 25 (8.71%) LAN
25 24 (8.36%) TCP/IP
25 24 (8.36%) Windows Server 2012
26 21 (7.32%) WAN
26 21 (7.32%) DHCP

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT contractor jobs within the UK that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (19.16%) MS Exchange
2 34 (11.85%) Exchange Server 2010
3 18 (6.27%) IBM Notes
4 14 (4.88%) Exchange Server 2007
5 9 (3.14%) Exchange Server 2003
6 7 (2.44%) Exchange Server 2013
6 7 (2.44%) Apache
6 7 (2.44%) SharePoint
7 6 (2.09%) Blackberry Enterprise Server
7 6 (2.09%) Lync
8 5 (1.74%) SharePoint 2013
9 4 (1.39%) IIS
10 1 (0.35%) WorkSite
10 1 (0.35%) Live Communications Server
10 1 (0.35%) Exchange Server 2000
10 1 (0.35%) Lotus Domino
Applications
1 95 (33.10%) MS Office
2 53 (18.47%) MS Excel
3 8 (2.79%) MS Visio
4 2 (0.70%) Acrobat
4 2 (0.70%) MS PowerPoint
4 2 (0.70%) MS Project
Business Applications
1 2 (0.70%) Eikon
Cloud Services
1 7 (2.44%) Office 365
2 2 (0.70%) Cloud Computing
Communications & Networking
1 33 (11.50%) Firewall
2 28 (9.76%) Internet
3 25 (8.71%) LAN
4 24 (8.36%) TCP/IP
5 21 (7.32%) DNS
5 21 (7.32%) WAN
5 21 (7.32%) DHCP
6 17 (5.92%) VoIP
7 11 (3.83%) VPN
7 11 (3.83%) SAN
8 7 (2.44%) 3G
9 6 (2.09%) Broadband
10 5 (1.74%) NetScreen
10 5 (1.74%) BIG-IP
10 5 (1.74%) VLAN
10 5 (1.74%) Cisco IOS
10 5 (1.74%) Wireless
10 5 (1.74%) Cisco Nexus
11 4 (1.39%) SMS
12 3 (1.05%) IPsec
Database & Business Intelligence
1 10 (3.48%) SQL Server
2 7 (2.44%) MySQL
3 1 (0.35%) DTS
3 1 (0.35%) RDBMS
3 1 (0.35%) SQL Server 2008
3 1 (0.35%) Big Data
3 1 (0.35%) SQL Server 2012
3 1 (0.35%) Oracle Database
3 1 (0.35%) Relational Database
Development Applications
1 4 (1.39%) JIRA
2 1 (0.35%) Trac
2 1 (0.35%) Subversion
General
1 14 (4.88%) Finance
2 9 (3.14%) Banking
2 9 (3.14%) Retail
3 6 (2.09%) Retail Banking
4 5 (1.74%) Financial Institution
5 1 (0.35%) Telecoms
5 1 (0.35%) German Language
5 1 (0.35%) Investment Banking
5 1 (0.35%) Local Government
5 1 (0.35%) Law
5 1 (0.35%) Legal
5 1 (0.35%) Advertising
5 1 (0.35%) Military
Libraries, Frameworks & Software Standards
1 5 (1.74%) CSS
2 4 (1.39%) HTML
3 1 (0.35%) EDI
Miscellaneous
1 58 (20.21%) Blackberry
2 14 (4.88%) Analytical Skills
3 9 (3.14%) NHS
4 5 (1.74%) iPad
4 5 (1.74%) Hedge funds
5 4 (1.39%) iPhone
5 4 (1.39%) Interactive TV
6 3 (1.05%) Client/Server
6 3 (1.05%) Video Conferencing
7 2 (0.70%) Fat Client
7 2 (0.70%) Thin Client
7 2 (0.70%) Clustering
8 1 (0.35%) PACS
8 1 (0.35%) GIS
8 1 (0.35%) Management Information System
8 1 (0.35%) Handset
8 1 (0.35%) PDA
8 1 (0.35%) EqualLogic
Operating Systems
1 234 (81.53%) Windows
2 100 (34.84%) Windows 7
3 80 (27.87%) Windows XP
4 64 (22.30%) Windows Server 2008
5 53 (18.47%) Windows Server 2003
6 42 (14.63%) Linux
7 24 (8.36%) Windows Server 2012
8 14 (4.88%) Mac OS X
9 13 (4.53%) Mac OS
10 11 (3.83%) Windows 8
11 9 (3.14%) UNIX
12 8 (2.79%) Windows Vista
13 7 (2.44%) Windows 2000
14 6 (2.09%) Android
15 5 (1.74%) Ubuntu
16 4 (1.39%) CentOS
17 3 (1.05%) Apple iOS
18 2 (0.70%) Red Hat Enterprise Linux
19 1 (0.35%) Windows 2000 Server
19 1 (0.35%) Solaris
Processes & Methodologies
1 56 (19.51%) ITIL
2 19 (6.62%) Incident Management
3 15 (5.23%) Migration
4 12 (4.18%) Configuration Management
5 7 (2.44%) Service Management
6 5 (1.74%) Change Management
6 5 (1.74%) Security Management
6 5 (1.74%) Problem Management
6 5 (1.74%) Time Management
6 5 (1.74%) Network Management
6 5 (1.74%) Software Deployment
7 4 (1.39%) Release Management
7 4 (1.39%) Project Management
8 3 (1.05%) Service Delivery
8 3 (1.05%) ITIL V3
8 3 (1.05%) Software Distribution
9 2 (0.70%) Server Monitoring
9 2 (0.70%) High Availability
9 2 (0.70%) Disaster Recovery
9 2 (0.70%) Workflow
Programming Languages
1 18 (6.27%) SQL
2 13 (4.53%) C
3 5 (1.74%) Perl
3 5 (1.74%) PowerShell
4 4 (1.39%) PHP
5 3 (1.05%) Python
6 1 (0.35%) Shell Script
6 1 (0.35%) PL/SQL
6 1 (0.35%) C++
6 1 (0.35%) Java
Qualifications
1 40 (13.94%) Security Cleared
2 36 (12.54%) MCP
3 29 (10.10%) SC Cleared
4 20 (6.97%) Microsoft Certification
5 19 (6.62%) DV Cleared
6 15 (5.23%) MCSE
7 11 (3.83%) Cisco Certification
8 9 (3.14%) MCSA
9 5 (1.74%) CCNA
10 4 (1.39%) MOS
10 4 (1.39%) MCDST
10 4 (1.39%) ITIL Foundation Certificate
11 3 (1.05%) MCITP
12 2 (0.70%) Degree
13 1 (0.35%) MCTS
13 1 (0.35%) NCDA
13 1 (0.35%) CCA
13 1 (0.35%) Citrix Certification
13 1 (0.35%) A+ Certification
13 1 (0.35%) ITIL Certification
Quality Assurance & Compliance
1 31 (10.80%) SLA
System Software
1 134 (46.69%) Active Directory
2 19 (6.62%) VMware Infrastructure
3 6 (2.09%) Terminal Services
3 6 (2.09%) VMware ESX
4 5 (1.74%) VMware ESXi
5 4 (1.39%) XenApp
6 2 (0.70%) vSphere
6 2 (0.70%) VMware Server
7 1 (0.35%) MetaFrame
Systems Management
1 27 (9.41%) SCCM
2 8 (2.79%) Backup Exec
3 6 (2.09%) OpenView Configuration Management
4 4 (1.39%) Nagios
4 4 (1.39%) WSUS
4 4 (1.39%) Zenoss
5 2 (0.70%) Symantec Enterprise Vault
5 2 (0.70%) Norton AntiVirus
6 1 (0.35%) NetBackup
6 1 (0.35%) Unicenter
6 1 (0.35%) Netcool
6 1 (0.35%) McAfee ePO
6 1 (0.35%) SCOM
Vendors
1 117 (40.77%) Microsoft
2 45 (15.68%) VMware
3 38 (13.24%) Citrix
4 32 (11.15%) HP
5 29 (10.10%) Cisco
6 21 (7.32%) Symantec
7 18 (6.27%) Lotus
8 12 (4.18%) Apple
9 7 (2.44%) Remedy
10 6 (2.09%) McAfee
10 6 (2.09%) CheckPoint
10 6 (2.09%) Altiris
10 6 (2.09%) Oracle
11 5 (1.74%) Dell
11 5 (1.74%) BMC
11 5 (1.74%) F5
12 4 (1.39%) Nortel
12 4 (1.39%) Bloomberg
13 3 (1.05%) Reuters
13 3 (1.05%) Avaya
London
Venturi
Rate: £19 per hour
Posted: 4 days ago
City, London
Yoh Company
Rate: £200 - £350 per day
Posted: 5 days ago
South Wales
CPS Group
Rate: £130 - £160 per day
Posted: 6 days ago
Cardiff, South Glamorgan
CPS Group UK
Rate: £130 - £160 per day
Posted: 6 days ago
Edinburgh
Hays IT - Uk Posting account
Rate: £120.00 - £180.00 per day
Posted: 16 days ago