The statistics below represent IT contracts advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 473 437 446
Rank change year-on-year
-36 +9
Contract jobs requiring a 2nd Line Support Engineer 175 213 180
As % of all contract IT jobs located in the UK 0.33% 0.38% 0.34%
As % of the Job Titles category 0.34% 0.40% 0.36%
Number of daily rates quoted 85 77 68
Median daily rate £155 £165 £150
Median daily rate % change year-on-year
-6.06% +10.00%
90% offered a daily rate of more than £120 £113 £120
10% offered a daily rate of more than £274 £253 £260
UK excluding London median daily rate £150 £170 £150
% change year-on-year
-11.76% +13.33%
Number of hourly rates quoted 24 65 43
Median hourly rate £13.11 £16.00 £15.43
Median hourly rate % change year-on-year
-18.04% +3.72%
90% offered a hourly rate of more than £11.21 £12.18 £12.00
10% offered a hourly rate of more than £21.00 £21.55 £20.85
UK excluding London median hourly rate £13.00 £16.00 £15.00
% change year-on-year
-18.75% +6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50873 53029 50613
As % of all contract IT jobs located in the UK 94.74% 94.70% 94.51%
Number of daily rates quoted 33243 32777 31313
Median daily rate £425 £400 £394
Median daily rate % change year-on-year
+6.25% +1.45%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1472 2111 2126
Median hourly rate £18.00 £16.87 £17.00
Median hourly rate % change year-on-year
+6.72% -0.79%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.60 £39.50
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Daily Rate Trend in the UK

2nd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 29 May 2016.

2nd Line Support Engineer Daily Rate Histogram in the UK

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Hourly Rate Trend in the UK

2nd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 29 May 2016.

2nd Line Support Engineer Hourly Rate Histogram in the UK

2nd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 168 £158 -4.54% 51
London -9 49 £175 +12.90% 17
South East -1 43 £150 -12.40% 12
South West +10 31 £130 -11.86% 6
East of England +12 18 £180 +3.59% 5
Oxfordshire +15 15 £150 -16.66% 3
Hertfordshire +15 11 £190 +18.75% 1
Berkshire -15 10 £250 +47.05% 4
Wiltshire 0 9 £110 -
North East -34 9 £230 +84.00%
Newcastle upon Tyne -42 9 £230 +84.00%
Tyne and Wear -43 9 £230 +84.00%
Gloucestershire - 9 £141 -
Surrey -3 8 £150 -45.45% 2
West Midlands -11 8 £125 -41.52% 1
Wales +17 6 £125 -26.47%
Swindon +6 6 £125 -
Oxford +4 6 £135 -22.85%
South Wales +3 6 £125 -26.47%
Cheltenham - 6 £163 -
Yorkshire -4 5 £125 +2.04% 4
North West -6 5 - - 4
Cambridgeshire - 5 £135 - 2
City of London +31 4 £219 -10.71% 3
Slough +11 4 £351 - 1
Hammersmith +6 4 £120 -22.58%
Bristol +2 4 - - 1
Cambridge - 4 - - 2
Somerset +12 3 £188 +29.31% 1
East Sussex +6 3 - -

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 29 May 2016, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 2nd Line Support Engineer in the job title.

1 241 (77.74%) Windows
2 181 (58.39%) Active Directory
3 138 (44.52%) Windows 7
4 110 (35.48%) Microsoft
5 91 (29.35%) Windows Server
6 57 (18.39%) MS Office
7 53 (17.10%) ITIL
8 50 (16.13%) Windows XP
9 45 (14.52%) Citrix
10 43 (13.87%) MS Exchange
10 43 (13.87%) Windows Server 2008
11 38 (12.26%) VMware
12 36 (11.61%) MS Excel
13 34 (10.97%) Cisco
13 34 (10.97%) Windows 8
14 31 (10.00%) Office 365
15 30 (9.68%) Blackberry
16 28 (9.03%) Windows Server 2003
17 26 (8.39%) Windows Server 2012
17 26 (8.39%) SCCM
18 25 (8.06%) Security Cleared
19 24 (7.74%) Lotus
19 24 (7.74%) IBM Notes
20 23 (7.42%) Finance
21 22 (7.10%) Firewall
21 22 (7.10%) DNS
21 22 (7.10%) Windows 10
22 21 (6.77%) VMware Infrastructure
22 21 (6.77%) SLA
22 21 (6.77%) TCP/IP

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (13.87%) MS Exchange
2 24 (7.74%) IBM Notes
3 21 (6.77%) SharePoint
4 14 (4.52%) Exchange Server 2010
5 13 (4.19%) Blackberry Enterprise Server
6 11 (3.55%) Exchange Server 2003
7 10 (3.23%) Skype for Business
8 6 (1.94%) SharePoint 2010
9 5 (1.61%) Exchange Server 2007
9 5 (1.61%) Exchange Server 2013
9 5 (1.61%) WordPress
10 2 (0.65%) IIS
10 2 (0.65%) SharePoint Server
10 2 (0.65%) WebLogic
11 1 (0.32%) Apache
11 1 (0.32%) CMS
11 1 (0.32%) Drupal
11 1 (0.32%) IBM Domino
11 1 (0.32%) Joomla!
11 1 (0.32%) Office Communications Server
Applications
1 57 (18.39%) MS Office
2 36 (11.61%) MS Excel
3 4 (1.29%) Acrobat
3 4 (1.29%) MS PowerPoint
4 1 (0.32%) MS Project
4 1 (0.32%) MS Visio
4 1 (0.32%) Photoshop
Business Applications
1 5 (1.61%) Eikon
2 3 (0.97%) Remedy ITSM
3 1 (0.32%) Dynamics AX
3 1 (0.32%) Sage 50
3 1 (0.32%) SAP Oil and Gas
Cloud Services
1 31 (10.00%) Office 365
2 9 (2.90%) OneDrive
3 7 (2.26%) Yammer
4 5 (1.61%) Microsoft Azure
5 2 (0.65%) Azure Active Directory
5 2 (0.65%) Google Apps
6 1 (0.32%) Mimecast
6 1 (0.32%) SaaS
Communications & Networking
1 22 (7.10%) DNS
1 22 (7.10%) Firewall
2 21 (6.77%) TCP/IP
3 20 (6.45%) WAN
4 19 (6.13%) DHCP
5 17 (5.48%) LAN
6 13 (4.19%) Internet
6 13 (4.19%) VPN
7 12 (3.87%) Remote Desktop
8 11 (3.55%) Intranet
9 10 (3.23%) Wireless
10 9 (2.90%) Skype
11 7 (2.26%) VoIP
11 7 (2.26%) Wi-Fi
12 6 (1.94%) Cisco ASA
12 6 (1.94%) IP Telephony
13 5 (1.61%) 3G
13 5 (1.61%) Broadband
14 4 (1.29%) Network Security
14 4 (1.29%) SAN
Database & Business Intelligence
1 6 (1.94%) SQL Server
2 1 (0.32%) Data Mining
2 1 (0.32%) EDRMS
2 1 (0.32%) MS Access
2 1 (0.32%) SQL Server 2005
2 1 (0.32%) SQL Server 2012
Development Applications
1 1 (0.32%) Dreamweaver
1 1 (0.32%) MSI
1 1 (0.32%) StarTeam
General
1 23 (7.42%) Finance
2 12 (3.87%) Retail
3 7 (2.26%) Banking
4 6 (1.94%) Legal
5 5 (1.61%) Retail Banking
6 4 (1.29%) Law
6 4 (1.29%) Marketing
6 4 (1.29%) Telecoms
7 3 (0.97%) Advertising
8 2 (0.65%) Back Office
8 2 (0.65%) Manufacturing
9 1 (0.32%) Aerospace
9 1 (0.32%) Electronics
9 1 (0.32%) Front Office
9 1 (0.32%) Games
9 1 (0.32%) German Language
9 1 (0.32%) Indonesian Language
9 1 (0.32%) Local Government
9 1 (0.32%) Pharmaceutical
9 1 (0.32%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.65%) HTML
2 1 (0.32%) .NET
2 1 (0.32%) 802.1X
2 1 (0.32%) Classic ASP
2 1 (0.32%) CSS
2 1 (0.32%) Middleware
Miscellaneous
1 30 (9.68%) Blackberry
2 15 (4.84%) Driving Licence
3 14 (4.52%) Data Centre
4 10 (3.23%) iPhone
5 9 (2.90%) NHS
6 8 (2.58%) Smartphone
7 7 (2.26%) iPad
8 6 (1.94%) Analytical Skills
9 5 (1.61%) Fat Client
9 5 (1.61%) Thin Client
10 4 (1.29%) Computer Science
10 4 (1.29%) Video Conferencing
11 3 (0.97%) Digital Media
11 3 (0.97%) FlexPod
11 3 (0.97%) Health Informatics
11 3 (0.97%) Informatics
11 3 (0.97%) Management Information System
12 2 (0.65%) BYOD
12 2 (0.65%) Clustering
12 2 (0.65%) e-Health
Operating Systems
1 241 (77.74%) Windows
2 138 (44.52%) Windows 7
3 91 (29.35%) Windows Server
4 50 (16.13%) Windows XP
5 43 (13.87%) Windows Server 2008
6 34 (10.97%) Windows 8
7 28 (9.03%) Windows Server 2003
8 26 (8.39%) Windows Server 2012
9 22 (7.10%) Windows 10
10 15 (4.84%) Linux
11 13 (4.19%) Android
12 9 (2.90%) Mac OS X
13 4 (1.29%) Unix
13 4 (1.29%) Windows 2000
14 3 (0.97%) Apple iOS
14 3 (0.97%) Data ONTAP
15 2 (0.65%) Windows Vista
16 1 (0.32%) Mac OS
16 1 (0.32%) Red Hat Enterprise Linux
Processes & Methodologies
1 53 (17.10%) ITIL
2 16 (5.16%) Migration
3 13 (4.19%) Service Management
4 12 (3.87%) Incident Management
5 8 (2.58%) Change Management
6 7 (2.26%) Disaster Recovery
6 7 (2.26%) Problem Management
7 6 (1.94%) Service Delivery
8 5 (1.61%) CRM
8 5 (1.61%) Fault Analysis
8 5 (1.61%) ITIL V3
8 5 (1.61%) Root Cause Analysis
8 5 (1.61%) Software Delivery
9 4 (1.29%) ERP
10 3 (0.97%) Change Control
10 3 (0.97%) Coaching
10 3 (0.97%) High Availability
10 3 (0.97%) Mobile Device Management
10 3 (0.97%) Patch Management
10 3 (0.97%) Web Development
Programming Languages
1 13 (4.19%) SQL
2 5 (1.61%) C
2 5 (1.61%) Java
3 4 (1.29%) JavaScript
3 4 (1.29%) PHP
3 4 (1.29%) PowerShell
4 2 (0.65%) PL/SQL
5 1 (0.32%) C#
5 1 (0.32%) VB
5 1 (0.32%) VBScript
Qualifications
1 25 (8.06%) Security Cleared
2 18 (5.81%) Microsoft Certification
2 18 (5.81%) SC Cleared
3 11 (3.55%) Cisco Certification
4 8 (2.58%) CCNA
5 7 (2.26%) MCP
5 7 (2.26%) MCSE
6 5 (1.61%) CCNP
6 5 (1.61%) DBS Check
6 5 (1.61%) DV Cleared
6 5 (1.61%) ITIL Certification
6 5 (1.61%) MCITP
6 5 (1.61%) MCSA
7 3 (0.97%) ACMT
7 3 (0.97%) BPSS Clearance
7 3 (0.97%) Citrix Certification
7 3 (0.97%) Degree
7 3 (0.97%) MCDST
8 2 (0.65%) CCA
8 2 (0.65%) NCDA
Quality Assurance & Compliance
1 21 (6.77%) SLA
2 3 (0.97%) Disclosure Scotland
3 2 (0.65%) PCI DSS
4 1 (0.32%) Sarbanes-Oxley
System Software
1 181 (58.39%) Active Directory
2 21 (6.77%) VMware Infrastructure
3 11 (3.55%) XenApp
4 9 (2.90%) Hyper-V
5 7 (2.26%) Terminal Services
6 5 (1.61%) Microsoft App-V
6 5 (1.61%) vSphere
7 3 (0.97%) XenServer
8 2 (0.65%) XenDesktop
9 1 (0.32%) Terminal Server
9 1 (0.32%) VMware ESX
9 1 (0.32%) VMware ESXi
Systems Management
1 26 (8.39%) SCCM
2 5 (1.61%) DameWare
3 4 (1.29%) BMC Marimba
4 2 (0.65%) Backup Exec
4 2 (0.65%) Norton AntiVirus
4 2 (0.65%) OpenView
4 2 (0.65%) OpenView Configuration Management
4 2 (0.65%) Tivoli Storage Manager
5 1 (0.32%) Cisco CUCM
5 1 (0.32%) FortiGate
5 1 (0.32%) HP SIM
5 1 (0.32%) OVSD
5 1 (0.32%) Perfmon
5 1 (0.32%) SCOM
5 1 (0.32%) Symantec Endpoint Protection
5 1 (0.32%) Systems Management Server (SMS)
Vendors
1 110 (35.48%) Microsoft
2 45 (14.52%) Citrix
3 38 (12.26%) VMware
4 34 (10.97%) Cisco
5 24 (7.74%) Lotus
6 16 (5.16%) Apple
7 14 (4.52%) HP
8 9 (2.90%) Oracle
8 9 (2.90%) Remedy
9 8 (2.58%) ThinPrint
10 7 (2.26%) Symantec
11 6 (1.94%) Avaya
11 6 (1.94%) BMC
11 6 (1.94%) LANDesk
12 5 (1.61%) Bloomberg
12 5 (1.61%) PeopleSoft
12 5 (1.61%) Reuters
12 5 (1.61%) ServiceNow
13 4 (1.29%) Adobe
13 4 (1.29%) Dell
London
Harrington Boyd
Rate: £14 - £18 per hour
Posted: 2 days ago
London
Maclean Moore Consulting
Rate: Up to £200 per day
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £24.00 - £24.12 per hour
Posted: 4 days ago
Bracknell, Berkshire
LA International
Rate: £150 - £195 per day
Posted: 6 days ago