Service Management Jobs in the East of England

Service Management
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 150 127 85
Rank change year-on-year -23 -42 +18
Permanent jobs citing Service Management 74 127 235
As % of all permanent jobs advertised in the East of England 1.22% 2.29% 3.70%
As % of the Processes & Methodologies category 1.51% 2.41% 3.90%
Number of salaries quoted 48 69 147
10th Percentile £29,000 - £28,500
25th Percentile £31,000 £29,000 £30,375
Median annual salary (50th Percentile) £33,500 £46,500 £47,500
Median % change year-on-year -27.96% -2.11% +6.74%
75th Percentile £52,500 £62,500 £65,000
90th Percentile £63,875 £69,250 £72,500
England median annual salary £50,000 £55,000 £52,000
% change year-on-year -9.09% +5.77% +4.00%

All Process and Methodology Skills
East of England

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,912 5,277 6,025
As % of all permanent jobs advertised in the East of England 81.19% 95.01% 94.93%
Number of salaries quoted 3,670 2,280 2,694
10th Percentile £25,809 £28,225 £27,825
25th Percentile £32,500 £38,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £70,000 £65,250
90th Percentile £76,250 £85,000 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the East of England

Job postings citing Service Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Management in the East of England

Service Management
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Service Management in the East of England.

Salary trend for Service Management in the East of England

Service Management
Salary Histogram in the East of England

Salary distribution for jobs citing Service Management in the East of England over the 6 months to 26 April 2024.

Salary histogram for Service Management in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East of England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +7 37 £32,500 +8.33% 10
Bedfordshire +41 12 £30,000 -11.76% 1
Hertfordshire -11 12 £42,500 -27.66% 9
Essex +6 7 £32,000 -37.86% 1
Suffolk -8 5 £50,000 +31.58%
Norfolk -30 1 £98,944 +97.89% 1
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.16%) Microsoft Exchange
2 3 (4.05%) SharePoint
3 2 (2.70%) Skype for Business
Applications
1 20 (27.03%) Microsoft Excel
2 6 (8.11%) Microsoft Office
3 5 (6.76%) MS Visio
4 4 (5.41%) Microsoft PowerPoint
4 4 (5.41%) Microsoft Project
Cloud Services
1 18 (24.32%) Microsoft 365
2 8 (10.81%) Azure
3 4 (5.41%) Nutanix
3 4 (5.41%) OneDrive
3 4 (5.41%) Power Platform
3 4 (5.41%) SaaS
4 3 (4.05%) Google Sheets
5 2 (2.70%) Entra ID
5 2 (2.70%) IaaS
5 2 (2.70%) Mimecast
5 2 (2.70%) PaaS
5 2 (2.70%) WhatsApp
6 1 (1.35%) AWS
6 1 (1.35%) Azure DevOps
Communications & Networking
1 7 (9.46%) Firewall
2 5 (6.76%) DHCP
2 5 (6.76%) DNS
3 4 (5.41%) VPN
4 3 (4.05%) TCP/IP
5 2 (2.70%) SAN
5 2 (2.70%) Skype
5 2 (2.70%) WebEx
6 1 (1.35%) Cisco ISE
6 1 (1.35%) Network Security
Database & Business Intelligence
1 4 (5.41%) Geospatial Data
1 4 (5.41%) Power BI
2 3 (4.05%) GIS
3 2 (2.70%) Crystal Reports
3 2 (2.70%) Oracle Database
3 2 (2.70%) Oracle Database 12c
4 1 (1.35%) Data Vault
4 1 (1.35%) RDBMS
4 1 (1.35%) Relational Database
4 1 (1.35%) SQL Server
Development Applications
1 1 (1.35%) JIRA
General
1 37 (50.00%) Social Skills
2 19 (25.68%) Analytical Skills
3 17 (22.97%) Finance
4 8 (10.81%) Telecoms
5 5 (6.76%) Agriculture
6 4 (5.41%) French Language
6 4 (5.41%) German Language
6 4 (5.41%) Organisational Skills
6 4 (5.41%) Presentation Skills
7 3 (4.05%) Back Office
7 3 (4.05%) Influencing Skills
7 3 (4.05%) Law
7 3 (4.05%) Retail
8 2 (2.70%) Aerospace
8 2 (2.70%) Documentation Skills
8 2 (2.70%) Inclusion and Diversity
9 1 (1.35%) Billing
9 1 (1.35%) Pharmaceutical
9 1 (1.35%) Public Sector
Job Titles
1 13 (17.57%) Lead
2 10 (13.51%) IT Support
3 8 (10.81%) Analyst
3 8 (10.81%) Project Manager
3 8 (10.81%) Service Desk Team Leader
3 8 (10.81%) Team Leader
3 8 (10.81%) Telecoms Manager
3 8 (10.81%) Telecoms Project Manager
4 7 (9.46%) IT Analyst
5 6 (8.11%) Development Manager
5 6 (8.11%) IT Support Analyst
6 5 (6.76%) IT Manager
6 5 (6.76%) Support Analyst
7 4 (5.41%) IT Technical Manager
7 4 (5.41%) Service Design Specialist
7 4 (5.41%) Service Management Team Leader
7 4 (5.41%) Service Transition Specialist
7 4 (5.41%) Technical Manager
8 3 (4.05%) Coordinator
8 3 (4.05%) Digital Transformation
Miscellaneous
1 12 (16.22%) Management Information System
2 5 (6.76%) Data Centre
3 4 (5.41%) Onboarding
3 4 (5.41%) Self-Motivation
3 4 (5.41%) Smartphone
3 4 (5.41%) Virtual Team
4 2 (2.70%) Driving Licence
4 2 (2.70%) Team-Oriented Environment
5 1 (1.35%) Product Ownership
5 1 (1.35%) Public Cloud
5 1 (1.35%) Security Posture
Operating Systems
1 16 (21.62%) Windows
2 7 (9.46%) Windows Server
3 6 (8.11%) Windows 10
4 2 (2.70%) Linux
4 2 (2.70%) Mac OS
4 2 (2.70%) Mac OS X
4 2 (2.70%) Unix
4 2 (2.70%) Windows 7
4 2 (2.70%) Windows Server 2003
4 2 (2.70%) Windows Server 2019
Processes & Methodologies
1 46 (62.16%) ITIL
2 44 (59.46%) Problem-Solving
3 38 (51.35%) ITSM
4 19 (25.68%) Service Delivery
5 17 (22.97%) Incident Management
6 14 (18.92%) Customer Service
7 11 (14.86%) Change Management
8 10 (13.51%) Stakeholder Management
9 9 (12.16%) Agile
10 8 (10.81%) Planning and Forecasting
10 8 (10.81%) Project Planning
10 8 (10.81%) Time Management
11 7 (9.46%) Customer Requirements
11 7 (9.46%) Presales
12 6 (8.11%) Continuous Improvement
12 6 (8.11%) Creative Thinking
12 6 (8.11%) Line Management
13 5 (6.76%) Computer Science
13 5 (6.76%) IT Governance
13 5 (6.76%) People Management
Programming Languages
1 7 (9.46%) SQL
2 3 (4.05%) PowerShell
3 2 (2.70%) PL/SQL
Qualifications
1 19 (25.68%) Degree
2 7 (9.46%) ITIL Certification
2 7 (9.46%) Microsoft Certification
3 4 (5.41%) ITIL Foundation Certificate
3 4 (5.41%) PRINCE2 Practitioner
4 2 (2.70%) A+ Certification
4 2 (2.70%) Computer Science Degree
4 2 (2.70%) MCP
4 2 (2.70%) MCSE
5 1 (1.35%) Master's Degree
5 1 (1.35%) SC Cleared
5 1 (1.35%) Security Cleared
Quality Assurance & Compliance
1 15 (20.27%) SLA
2 4 (5.41%) QA
3 2 (2.70%) Data Quality
3 2 (2.70%) ISO/IEC 27001
4 1 (1.35%) COBIT
4 1 (1.35%) GDPR
4 1 (1.35%) GxP
4 1 (1.35%) SOC 2
System Software
1 12 (16.22%) Active Directory
2 4 (5.41%) vSphere
3 3 (4.05%) VMware Infrastructure
Systems Management
1 8 (10.81%) SCCM
2 6 (8.11%) Microsoft Intune
3 3 (4.05%) WSUS
4 2 (2.70%) Aspera SmartTrack
4 2 (2.70%) NetCrunch
4 2 (2.70%) SCOM
4 2 (2.70%) Single Sign-On
5 1 (1.35%) Active Directory Federation Services
5 1 (1.35%) DatAdvantage
5 1 (1.35%) QRadar
5 1 (1.35%) Stealthwatch
5 1 (1.35%) Symantec Endpoint Protection
5 1 (1.35%) vCenter Server
Vendors
1 37 (50.00%) Microsoft
2 7 (9.46%) VMware
3 6 (8.11%) Computacenter
3 6 (8.11%) ServiceNow
4 5 (6.76%) Cisco
5 4 (5.41%) Apple
5 4 (5.41%) Oracle
5 4 (5.41%) Snow
6 3 (4.05%) Google
6 3 (4.05%) Symantec
7 2 (2.70%) Adobe
7 2 (2.70%) Citrix
7 2 (2.70%) F5
7 2 (2.70%) IBM
7 2 (2.70%) IFS
7 2 (2.70%) Infoblox
7 2 (2.70%) Ivanti
7 2 (2.70%) Palo Alto
7 2 (2.70%) Red Hat
7 2 (2.70%) Veritas