B2C (Business-to-Consumer)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for B2C skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited B2C over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 573 434 474
Rank change year-on-year -139 +40 -69
Permanent jobs citing B2C 342 729 1,160
As % of all permanent jobs advertised in the UK 0.35% 0.70% 0.75%
As % of the Processes & Methodologies category 0.41% 0.73% 0.79%
Number of salaries quoted 269 474 590
10th Percentile £38,600 £37,250 £41,250
25th Percentile £50,500 £51,563 £52,500
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% -7.14%
75th Percentile £93,750 £82,500 £82,500
90th Percentile £105,000 £97,500 £100,000
UK excluding London median annual salary £60,000 £57,500 £65,000
% change year-on-year +4.35% -11.54% +18.18%

All Process and Methodology Skills
UK

B2C is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,305 100,095 147,310
As % of all permanent jobs advertised in the UK 85.99% 95.64% 95.57%
Number of salaries quoted 59,591 58,745 83,129
10th Percentile £29,000 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £62,000 £60,000
Median % change year-on-year -11.29% +3.33% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

B2C
Job Vacancy Trend

Job postings citing B2C as a proportion of all IT jobs advertised.

Job vacancy trend for B2C in the UK

B2C
Salary Trend

3-month moving average salary quoted in jobs citing B2C.

Salary trend for B2C in the UK

B2C
Salary Histogram

Salary distribution for jobs citing B2C over the 6 months to 27 April 2024.

Salary histogram for B2C in the UK

B2C
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing B2C within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -110 318 £72,500 +7.41% 198
UK excluding London -116 201 £60,000 +4.35% 115
London -27 126 £87,500 +25.00% 91
Work from Home -69 108 £57,000 -18.57% 104
Midlands +18 70 £61,000 +19.02% 20
West Midlands +44 51 £61,000 +22.00% 12
South West -6 38 £60,000 +50.79% 12
North of England -1 33 £48,750 -25.00% 39
South East -67 23 £70,000 - 27
East of England -4 22 £110,000 +137.84% 12
East Midlands -22 19 £47,500 -26.92% 8
Scotland -53 15 £55,000 -19.41% 8
Yorkshire +85 14 £50,000 -41.18% 6
North West -38 12 £41,250 -25.00% 28
North East +4 7 £82,500 - 6

B2C
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (2.92%) Microsoft Exchange
1 10 (2.92%) SharePoint
1 10 (2.92%) WordPress
2 8 (2.34%) Anypoint
2 8 (2.34%) Oracle SOA Suite
2 8 (2.34%) WebSphere
3 7 (2.05%) CMS
4 4 (1.17%) Apache Airflow
4 4 (1.17%) IIS
4 4 (1.17%) SAS
5 2 (0.58%) Confluence
5 2 (0.58%) Liferay
5 2 (0.58%) Magnolia
5 2 (0.58%) nginx
5 2 (0.58%) NServiceBus
5 2 (0.58%) Sitecore CMS
6 1 (0.29%) Headless CMS
Applications
1 7 (2.05%) Microsoft Office
2 6 (1.75%) Adobe Illustrator
2 6 (1.75%) InDesign
2 6 (1.75%) Microsoft Excel
2 6 (1.75%) Photoshop
3 4 (1.17%) Adobe After Effects
3 4 (1.17%) Adobe Creative Suite
4 3 (0.88%) Adobe Premiere
5 2 (0.58%) Sketch
6 1 (0.29%) Adobe Captivate
6 1 (0.29%) Chatbot
6 1 (0.29%) InVision
6 1 (0.29%) Microsoft PowerPoint
6 1 (0.29%) Zeplin
Business Applications
1 14 (4.09%) Shopify
2 5 (1.46%) Dynamics CRM
3 3 (0.88%) SAP CX
4 2 (0.58%) SAP S/4HANA
5 1 (0.29%) Magento
5 1 (0.29%) NetSuite
5 1 (0.29%) SAP CRM
5 1 (0.29%) Yoast SEO
Cloud Services
1 68 (19.88%) Azure
2 41 (11.99%) AWS
3 33 (9.65%) SaaS
4 25 (7.31%) Entra ID
5 16 (4.68%) Serverless
6 15 (4.39%) Microsoft 365
7 14 (4.09%) Cloud Computing
8 12 (3.51%) Google Analytics
9 10 (2.92%) AWS Lambda
9 10 (2.92%) Azure Monitor
9 10 (2.92%) PaaS
10 9 (2.63%) AWS CloudFormation
10 9 (2.63%) Azure Logic Apps
10 9 (2.63%) OneDrive
11 8 (2.34%) GCP
11 8 (2.34%) Microsoft Purview
12 6 (1.75%) Azure DevOps
12 6 (1.75%) Canva
12 6 (1.75%) Figma
12 6 (1.75%) Power Platform
Database & Business Intelligence
1 12 (3.51%) Data Warehouse
2 8 (2.34%) SQL Server
3 7 (2.05%) NoSQL
4 5 (1.46%) Power BI
4 5 (1.46%) SQL Server Integration Services
5 4 (1.17%) Azure SQL Database
5 4 (1.17%) RDBMS
5 4 (1.17%) Relational Database
5 4 (1.17%) SQL Server Reporting Services
6 3 (0.88%) Elasticsearch
6 3 (0.88%) MongoDB
7 2 (0.58%) Amazon Athena
7 2 (0.58%) Amazon Redshift
7 2 (0.58%) Big Data
7 2 (0.58%) Crystal Reports
7 2 (0.58%) Data Lake
7 2 (0.58%) DB2
7 2 (0.58%) DTS
7 2 (0.58%) MySQL
7 2 (0.58%) PostgreSQL
Development Applications
1 9 (2.63%) JIRA
2 8 (2.34%) Git
3 3 (0.88%) GitLab
3 3 (0.88%) Visual Studio
4 2 (0.58%) Bower
4 2 (0.58%) gulp
4 2 (0.58%) Moq
5 1 (0.29%) Cucumber
5 1 (0.29%) Cypress.io
5 1 (0.29%) SQL Server Management Studio (SSMS)
General
1 94 (27.49%) Retail
1 94 (27.49%) Social Skills
2 76 (22.22%) Marketing
3 35 (10.23%) Finance
4 22 (6.43%) Analytical Skills
5 17 (4.97%) Legal
6 15 (4.39%) Advertising
7 14 (4.09%) Telecoms
8 12 (3.51%) Law
9 9 (2.63%) Brand Awareness
10 8 (2.34%) Organisational Skills
11 7 (2.05%) Banking
12 6 (1.75%) Back Office
12 6 (1.75%) Inclusion and Diversity
12 6 (1.75%) Presentation Skills
13 5 (1.46%) Games
14 4 (1.17%) Health Technology
14 4 (1.17%) Influencing Skills
14 4 (1.17%) Wearables
15 3 (0.88%) Digital Health
Job Titles
1 50 (14.62%) Senior
2 49 (14.33%) Architect
3 38 (11.11%) Developer
3 38 (11.11%) Solutions Architect
4 21 (6.14%) Lead
5 20 (5.85%) Product Manager
6 19 (5.56%) E-Commerce Manager
7 17 (4.97%) Project Manager
8 16 (4.68%) Designer
9 15 (4.39%) Software Developer
10 14 (4.09%) Software Engineer
11 13 (3.80%) Software Manager
12 12 (3.51%) Analyst
12 12 (3.51%) Senior Manager
13 11 (3.22%) Development Manager
14 10 (2.92%) Engineering Manager
15 9 (2.63%) Administrator
15 9 (2.63%) Enterprise Architect
15 9 (2.63%) Product Owner
15 9 (2.63%) Systems Engineer
Libraries, Frameworks & Software Standards
1 27 (7.89%) React
2 17 (4.97%) Node.js
3 14 (4.09%) HTML
4 13 (3.80%) CSS
5 12 (3.51%) .NET
6 11 (3.22%) Web Services
7 10 (2.92%) Next.js
8 9 (2.63%) JSON
8 9 (2.63%) Laravel
9 8 (2.34%) Entity Framework
9 8 (2.34%) XML
10 7 (2.05%) .NET Core
10 7 (2.05%) .NET Framework
10 7 (2.05%) AngularJS
11 6 (1.75%) jQuery
11 6 (1.75%) LAMP
11 6 (1.75%) RESTful
12 5 (1.46%) OAuth
12 5 (1.46%) Vue
12 5 (1.46%) WCF
Miscellaneous
1 28 (8.19%) Mobile App
2 25 (7.31%) Social Media
3 24 (7.02%) Product Ownership
4 14 (4.09%) Self-Motivation
5 11 (3.22%) Data Protection Act
6 8 (2.34%) BYOD
7 6 (1.75%) Algorithms
7 6 (1.75%) Blog
8 5 (1.46%) Photography
9 4 (1.17%) Data Centre
9 4 (1.17%) Educational Technology
9 4 (1.17%) Graphic Design
9 4 (1.17%) Management Information System
9 4 (1.17%) Smartphone
10 3 (0.88%) Cloud Native
10 3 (0.88%) Data Structures
10 3 (0.88%) Greenfield Project
10 3 (0.88%) Life Science
10 3 (0.88%) Team-Oriented Environment
11 2 (0.58%) Animation
Operating Systems
1 10 (2.92%) Android
2 3 (0.88%) Windows
3 2 (0.58%) Apple iOS
3 2 (0.58%) Linux
4 1 (0.29%) Windows 10
Processes & Methodologies
1 140 (40.94%) B2B
2 100 (29.24%) E-Commerce
3 89 (26.02%) Agile
4 66 (19.30%) Problem-Solving
5 47 (13.74%) Project Management
6 46 (13.45%) Stakeholder Management
7 41 (11.99%) Roadmaps
8 34 (9.94%) Analytics
8 34 (9.94%) Software Engineering
9 31 (9.06%) CRM
10 26 (7.60%) Continuous Improvement
11 25 (7.31%) DevOps
11 25 (7.31%) Product Management
12 24 (7.02%) Product Strategy
13 23 (6.73%) Data Architecture
13 23 (6.73%) Microservices
13 23 (6.73%) Scrum
14 22 (6.43%) CI/CD
14 22 (6.43%) ERP
14 22 (6.43%) User Experience
Programming Languages
1 21 (6.14%) JavaScript
2 20 (5.85%) SQL
3 16 (4.68%) PHP
3 16 (4.68%) TypeScript
4 15 (4.39%) Python
5 11 (3.22%) C#
6 6 (1.75%) Go
6 6 (1.75%) Java
6 6 (1.75%) PowerShell
7 4 (1.17%) T-SQL
8 2 (0.58%) C
8 2 (0.58%) Kotlin
8 2 (0.58%) VB
8 2 (0.58%) XAML
9 1 (0.29%) VB.NET
9 1 (0.29%) VBA
9 1 (0.29%) VBScript
Qualifications
1 42 (12.28%) Degree
2 10 (2.92%) Computer Science Degree
3 8 (2.34%) Master's Degree
4 6 (1.75%) ISEB
5 5 (1.46%) PhD
6 4 (1.17%) PRINCE2 Certification
7 3 (0.88%) SC Cleared
7 3 (0.88%) Security Cleared
8 2 (0.58%) Numerate Degree
8 2 (0.58%) PMI Certification
9 1 (0.29%) CISSP
9 1 (0.29%) MBA
9 1 (0.29%) Microsoft Certification
9 1 (0.29%) PMP
Quality Assurance & Compliance
1 17 (4.97%) QA
2 6 (1.75%) GDPR
3 1 (0.29%) PMO
System Software
1 24 (7.02%) Active Directory
2 8 (2.34%) Docker
3 3 (0.88%) VMware Infrastructure
4 1 (0.29%) Hyper-V
4 1 (0.29%) Virtual Desktop
Systems Management
1 17 (4.97%) Terraform
2 10 (2.92%) Microsoft Intune
3 6 (1.75%) Kubernetes
4 3 (0.88%) Active Directory Federation Services
4 3 (0.88%) Argo
4 3 (0.88%) Kubeflow
4 3 (0.88%) Single Sign-On
5 1 (0.29%) Backup Exec
5 1 (0.29%) Jamf Pro
5 1 (0.29%) Microsoft Data Protection Manager
5 1 (0.29%) SCCM
5 1 (0.29%) SCDPM
Vendors
1 70 (20.47%) Microsoft
2 17 (4.97%) Oracle
3 14 (4.09%) SAP
4 12 (3.51%) Google
5 10 (2.92%) MuleSoft
6 9 (2.63%) Adobe
6 9 (2.63%) Apple
7 8 (2.34%) IBM
7 8 (2.34%) Salesforce
8 6 (1.75%) Facebook
8 6 (1.75%) Instagram
9 4 (1.17%) Ahrefs
9 4 (1.17%) Freshdesk
10 3 (0.88%) HubSpot
10 3 (0.88%) VMware
11 2 (0.58%) OpenText
11 2 (0.58%) Pega
11 2 (0.58%) Sitecore
11 2 (0.58%) Zuora
12 1 (0.29%) Veeam