The median contractor rate for a Desktop Support Analyst was £175 per day in advertised job vacancies during the 3 months to 26 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Analyst
UK
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 543 561 509
Rank change year-on-year +18 -52  
Contract jobs requiring a Desktop Support Analyst 64 90 132
As % of all contract IT jobs advertised in the UK 0.14% 0.17% 0.24%
As % of the Job Titles category 0.14% 0.18% 0.25%
Number of daily rates quoted 37 40 76
Median daily rate £175 £160 £150
Median daily rate % change year-on-year +9.37% +6.66%  
90% offered a daily rate of more than £130 £109 £113
10% offered a daily rate of more than £328 £228 £223
UK excluding London median daily rate £141 £135 £155
% change year-on-year +4.62% -12.90%  
Number of hourly rates quoted 13 10 36
Median hourly rate £13.81 £13.25 £16.13
Median hourly rate % change year-on-year +4.18% -17.82%  
90% offered a hourly rate of more than £10.46 £11.00 £13.00
10% offered a hourly rate of more than £20.80 £18.55 £22.25
UK excluding London median hourly rate £13.81 £13.00 £15.00
% change year-on-year +6.19% -13.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44561 50348 53046
As % of all contract IT job vacancies advertised in the UK 94.78% 94.85% 94.84%
Number of daily rates quoted 28813 32834 33338
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £568
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1376 1496 2028
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.42 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Desktop Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support Analyst in the job title.

Job vacancy trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Analyst.

Contractor daily rate trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support Analyst over the 3 months to 26 June 2017.

Contractor daily rate histogram for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Analyst.

Contractor hourly rate trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Desktop Support Analyst over the 3 months to 26 June 2017.

Contractor hourly rate histogram for Desktop Support Analyst in the UK

Desktop Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 57 £175 +9.37% 16
London -14 27 £224 +37.69% 8
South East +24 9 £130 -30.66% 2
East of England -5 7 £175 +16.66% 2
North West +18 5 £125 - 3
City of London -2 5 £223 +31.85% 3
Scotland - 5 £105 -
Manchester +7 4 - - 1
South West +6 4 £213 -
Yorkshire +25 3 £220 +76.00%
Cambridgeshire +1 3 £175 - 1
Oxfordshire - 3 £185 - 2
Oxford - 3 £185 - 2
Cambridge - 3 £175 - 1
Berkshire +21 2 £130 +4.00%
West Midlands +21 2 - -
North Yorkshire +10 2 - -
Bath +5 2 £188 -
Surrey 0 2 £141 +5.60%
Somerset -4 2 £188 -
Hertfordshire -5 2 - - 1
Wales -5 2 £110 -
Glasgow - 2 £105 -
Essex - 2 - -
North Wales - 2 £110 -
Hampshire - 2 £130 -
Northallerton - 2 - -
Saffron Walden - 2 - -
Reading +16 1 £130 +4.00%
West Yorkshire +15 1 £220 +76.00%

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 June 2017, Desktop Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Analyst in the job title.

1 76 (57.14%) Windows
2 53 (39.85%) Microsoft
2 53 (39.85%) Active Directory
3 44 (33.08%) Windows 7
4 40 (30.08%) Microsoft Office
5 39 (29.32%) Finance
6 34 (25.56%) ITIL
7 23 (17.29%) SCCM
8 22 (16.54%) Citrix
9 17 (12.78%) Security Cleared
10 16 (12.03%) TCP/IP
11 15 (11.28%) LAN
11 15 (11.28%) Microsoft Certification
12 14 (10.53%) HP
12 14 (10.53%) Blackberry
13 13 (9.77%) Analytical Skills
14 12 (9.02%) Office 365
14 12 (9.02%) Cisco
14 12 (9.02%) MCP
15 11 (8.27%) Apple
16 10 (7.52%) Legal
16 10 (7.52%) Service Management
16 10 (7.52%) ITIL Certification
16 10 (7.52%) Windows XP
16 10 (7.52%) Banking
16 10 (7.52%) Windows 8
17 9 (6.77%) Incident Management
17 9 (6.77%) Fat Client
17 9 (6.77%) Thin Client
17 9 (6.77%) Configuration Management

Desktop Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.02%) MS Exchange
2 7 (5.26%) Blackberry Enterprise Server
3 5 (3.76%) Exchange Server 2010
4 4 (3.01%) IBM Notes
5 3 (2.26%) SharePoint
6 1 (0.75%) CMS
6 1 (0.75%) IIS
6 1 (0.75%) SharePoint 2010
6 1 (0.75%) Skype for Business
Applications
1 40 (30.08%) Microsoft Office
2 2 (1.50%) Microsoft Excel
2 2 (1.50%) Microsoft PowerPoint
3 1 (0.75%) MS Visio
Business Applications
1 7 (5.26%) Remedy ITSM
2 1 (0.75%) thinkFolio
Cloud Services
1 12 (9.02%) Office 365
2 1 (0.75%) G Suite
Communications & Networking
1 16 (12.03%) TCP/IP
2 15 (11.28%) LAN
3 7 (5.26%) DNS
4 6 (4.51%) DHCP
4 6 (4.51%) Internet
5 5 (3.76%) WAN
6 4 (3.01%) Extranet
6 4 (3.01%) Network Security
6 4 (3.01%) Remote Desktop
6 4 (3.01%) VPN
6 4 (3.01%) WebEx
6 4 (3.01%) Wireless
7 3 (2.26%) Cisco IOS
7 3 (2.26%) VLAN
8 2 (1.50%) ADSL
8 2 (1.50%) Ethernet
8 2 (1.50%) Intranet
8 2 (1.50%) IP Telephony
9 1 (0.75%) MPLS
9 1 (0.75%) SAN
Database & Business Intelligence
1 1 (0.75%) Oracle Database
Development Applications
1 1 (0.75%) MSI
General
1 39 (29.32%) Finance
2 10 (7.52%) Banking
2 10 (7.52%) Legal
3 4 (3.01%) Front Office
3 4 (3.01%) Law
4 2 (1.50%) Back Office
4 2 (1.50%) Corporate Banking
4 2 (1.50%) Investment Banking
4 2 (1.50%) Multimedia
4 2 (1.50%) Telecoms
5 1 (0.75%) Manufacturing
5 1 (0.75%) Pharmaceutical
5 1 (0.75%) Publishing
5 1 (0.75%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.26%) XMPP
2 1 (0.75%) 802.1X
2 1 (0.75%) Java SE
Miscellaneous
1 14 (10.53%) Blackberry
2 13 (9.77%) Analytical Skills
3 9 (6.77%) Fat Client
3 9 (6.77%) Thin Client
4 8 (6.02%) CMDB
5 7 (5.26%) Management Information System
5 7 (5.26%) Video Conferencing
6 6 (4.51%) NHS
6 6 (4.51%) Smartphone
7 5 (3.76%) iPhone
8 4 (3.01%) Client/Server
9 3 (2.26%) iPad
10 2 (1.50%) PDA
11 1 (0.75%) Biotechnology
11 1 (0.75%) Driving Licence
11 1 (0.75%) Hedge funds
11 1 (0.75%) IBM Mainframe
11 1 (0.75%) Life Science
11 1 (0.75%) Mainframe
11 1 (0.75%) VxBlock/Vblock
Operating Systems
1 76 (57.14%) Windows
2 44 (33.08%) Windows 7
3 10 (7.52%) Windows 8
3 10 (7.52%) Windows XP
4 9 (6.77%) Windows Server
5 8 (6.02%) Apple iOS
5 8 (6.02%) Windows 10
6 6 (4.51%) Linux
6 6 (4.51%) Windows Server 2008
7 5 (3.76%) Mac OS X
8 4 (3.01%) Windows Server 2003
8 4 (3.01%) Windows Server 2012
9 3 (2.26%) Android
10 2 (1.50%) CentOS
10 2 (1.50%) Ubuntu
10 2 (1.50%) Unix
10 2 (1.50%) Windows Mobile
10 2 (1.50%) Windows Vista
11 1 (0.75%) NetWare
11 1 (0.75%) Windows 2000
Processes & Methodologies
1 34 (25.56%) ITIL
2 10 (7.52%) Service Management
3 9 (6.77%) Configuration Management
3 9 (6.77%) Incident Management
4 6 (4.51%) Asset Management
4 6 (4.51%) Time Management
5 5 (3.76%) Change Control
5 5 (3.76%) Release Management
6 4 (3.01%) Change Management
6 4 (3.01%) Document Management
6 4 (3.01%) Migration
6 4 (3.01%) Problem Management
6 4 (3.01%) Service Delivery
7 3 (2.26%) Investment Management
7 3 (2.26%) ITIL V3
7 3 (2.26%) Software Distribution
8 2 (1.50%) Continuous Improvement
8 2 (1.50%) Mobile Device Management
8 2 (1.50%) Server Monitoring
8 2 (1.50%) Stakeholder Engagement
Programming Languages
1 5 (3.76%) Java
2 3 (2.26%) PowerShell
2 3 (2.26%) SQL
3 1 (0.75%) Bash Shell
3 1 (0.75%) Perl
3 1 (0.75%) VBA
Qualifications
1 17 (12.78%) Security Cleared
2 15 (11.28%) Microsoft Certification
3 12 (9.02%) MCP
4 10 (7.52%) ITIL Certification
5 7 (5.26%) Degree
6 6 (4.51%) BPSS Clearance
6 6 (4.51%) DV Cleared
6 6 (4.51%) MCSA
7 5 (3.76%) A+ Certification
8 4 (3.01%) MCDST
8 4 (3.01%) MCSE
9 3 (2.26%) SC Cleared
10 2 (1.50%) ACDT
10 2 (1.50%) ACHDS
10 2 (1.50%) ACTC
10 2 (1.50%) MCSM
10 2 (1.50%) Network+ Certification
11 1 (0.75%) CCAA
11 1 (0.75%) Citrix Certification
11 1 (0.75%) MCTS
Quality Assurance & Compliance
1 8 (6.02%) SLA
2 7 (5.26%) Disclosure Scotland
3 1 (0.75%) ISO/IEC 20000
3 1 (0.75%) Sarbanes-Oxley
System Software
1 53 (39.85%) Active Directory
2 5 (3.76%) VMware Infrastructure
3 4 (3.01%) XenApp
3 4 (3.01%) XenDesktop
4 3 (2.26%) Hyper-V
4 3 (2.26%) Virtual Desktop
5 2 (1.50%) Virtual Machines
5 2 (1.50%) Virtual Servers
6 1 (0.75%) Citrix Presentation Server
6 1 (0.75%) Microsoft App-V
Systems Management
1 23 (17.29%) SCCM
2 6 (4.51%) Norton AntiVirus
3 5 (3.76%) WSUS
4 2 (1.50%) SCOrch
4 2 (1.50%) SCSM
4 2 (1.50%) Symantec Endpoint Protection
5 1 (0.75%) Backup Exec
5 1 (0.75%) DameWare
5 1 (0.75%) HP Data Protector
5 1 (0.75%) Microsoft Intune
5 1 (0.75%) vCenter Server
Vendors
1 53 (39.85%) Microsoft
2 22 (16.54%) Citrix
3 14 (10.53%) HP
4 12 (9.02%) Cisco
5 11 (8.27%) Apple
6 8 (6.02%) Remedy
6 8 (6.02%) Symantec
6 8 (6.02%) VMware
7 7 (5.26%) BMC
8 5 (3.76%) Oracle
9 4 (3.01%) Dell
9 4 (3.01%) Lotus
9 4 (3.01%) ServiceNow
10 2 (1.50%) Altiris
10 2 (1.50%) Aruba
10 2 (1.50%) Bloomberg
10 2 (1.50%) IBM
11 1 (0.75%) CA
11 1 (0.75%) EMC
11 1 (0.75%) NetApp
Liverpool, Merseyside
Oscar
Rate: £100 - £150 per day
Posted: 3 days ago
Lutterworth, Leicestershire
Fruition IT Resources Limited
Rate: £105 - £155 per day
Posted: 4 days ago
City, London
Comtecs
Rate: £180 - £200 Per Day to £200 p/day
Posted: 3 days ago
Cambridge
Hays London City Cheapside
Posted: 7 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £24,000 per annum + Benefits
Posted: 6 days ago