The median contractor rate for a Desktop Support Analyst was £147 per day in advertised job vacancies during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Desktop Support Analyst
UK
Rank 529 536 499
Rank change year-on-year +7 -37  
Contract jobs requiring a Desktop Support Analyst 70 92 122
As % of all contract IT jobs advertised in the UK 0.16% 0.17% 0.23%
As % of the Job Titles category 0.17% 0.18% 0.25%
Number of daily rates quoted 43 46 85
Median daily rate £147 £150 £170
Median daily rate % change year-on-year -2.00% -11.76%  
90% offered a daily rate of more than £115 £123 £102
10% offered a daily rate of more than £228 £238 £228
UK excluding London median daily rate £144 £143 £158
% change year-on-year +1.05% -9.95%  
Number of hourly rates quoted 10 9 18
Median hourly rate £19.75 £22.00 £18.50
Median hourly rate % change year-on-year -10.22% +18.91%  
90% offered a hourly rate of more than £14.99 £18.60 £12.50
10% offered a hourly rate of more than £23.10 £180.00 £26.20
UK excluding London median hourly rate £17.38 £100.75 £17.50
% change year-on-year -82.75% +475.71%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42403 50275 49651
As % of all contract IT job vacancies advertised in the UK 94.81% 95.18% 94.82%
Number of daily rates quoted 27453 32530 30008
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £551
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1493 1573 1955
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.25 £11.30 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Desktop Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support Analyst in the job title.

Job vacancy trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Analyst.

Contractor daily rate trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support Analyst over the 3 months to 23 March 2017.

Contractor daily rate histogram for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst.

Contractor hourly rate trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 66 £144 -8.57% 14
London +14 27 £170 - 6
South East +20 20 £150 +1.69% 2
City of London +13 8 £173 - 1
Oxfordshire -2 8 £150 -6.25% 1
South West +2 7 £125 -2.91%
Oxford +1 7 £150 -6.25% 1
Kent +16 4 £160 +10.00%
North West +12 4 - -
East of England -7 4 £110 -26.05%
Scotland +25 3 £133 +3.92% 1
Manchester +12 3 - -
Cambridgeshire +8 3 £113 -
Yorkshire +4 3 £125 -24.24% 2
Surrey +15 2 £185 +32.14% 1
Bristol +5 2 - -
Leeds -1 2 £125 -24.24%
West Yorkshire -2 2 £125 -24.24% 1
Wiltshire - 2 - -
Middlesex - 2 - -
Cambridge - 2 £113 -
Warrington +31 1 - -
Cheshire +29 1 - -
Edinburgh +19 1 £115 -11.53%
Southampton +6 1 - -
Hampshire +5 1 - -
Glasgow +1 1 £150 +20.00%
Peterborough 0 1 - -
Gloucestershire 0 1 £125 -
Gloucester -3 1 £125 -

Desktop Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 23 March 2017, Desktop Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Analyst in the job title.

1 105 (71.43%) Windows
2 75 (51.02%) Microsoft
3 72 (48.98%) Active Directory
4 58 (39.46%) Windows 7
5 50 (34.01%) MS Office
6 42 (28.57%) ITIL
7 39 (26.53%) Finance
8 27 (18.37%) Citrix
9 26 (17.69%) SCCM
10 22 (14.97%) MCP
11 21 (14.29%) Windows Server
12 20 (13.61%) TCP/IP
13 18 (12.24%) MS Excel
14 17 (11.56%) Microsoft Certification
14 17 (11.56%) Cisco
14 17 (11.56%) Legal
15 16 (10.88%) LAN
15 16 (10.88%) WSUS
16 15 (10.20%) VMware
17 14 (9.52%) ITIL Certification
17 14 (9.52%) Blackberry
17 14 (9.52%) Dell
18 13 (8.84%) Windows 10
19 12 (8.16%) Office 365
19 12 (8.16%) Windows Server 2008
19 12 (8.16%) SLA
20 11 (7.48%) Bloomberg
20 11 (7.48%) Banking
20 11 (7.48%) Security Cleared
20 11 (7.48%) Incident Management

Desktop Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (6.80%) MS Exchange
2 8 (5.44%) Exchange Server 2010
3 6 (4.08%) Exchange Server 2007
3 6 (4.08%) IBM Notes
4 5 (3.40%) Blackberry Enterprise Server
5 4 (2.72%) Exchange Server 2013
6 3 (2.04%) Skype for Business
7 2 (1.36%) CMS
7 2 (1.36%) SharePoint
8 1 (0.68%) SharePoint 2010
Applications
1 50 (34.01%) MS Office
2 18 (12.24%) MS Excel
3 2 (1.36%) MS PowerPoint
Business Applications
1 7 (4.76%) Remedy ITSM
2 1 (0.68%) Eikon
Cloud Services
1 12 (8.16%) Office 365
2 2 (1.36%) Microsoft Azure
3 1 (0.68%) Azure Active Directory
3 1 (0.68%) OneDrive
Communications & Networking
1 20 (13.61%) TCP/IP
2 16 (10.88%) LAN
3 7 (4.76%) DHCP
4 6 (4.08%) WAN
5 5 (3.40%) Wireless
6 4 (2.72%) DNS
6 4 (2.72%) Extranet
6 4 (2.72%) IP Telephony
6 4 (2.72%) Network Security
7 3 (2.04%) Cisco IOS
8 2 (1.36%) Internet
8 2 (1.36%) VoIP
8 2 (1.36%) VPN
9 1 (0.68%) Ethernet
9 1 (0.68%) Intranet
9 1 (0.68%) Remote Desktop
9 1 (0.68%) Skype
9 1 (0.68%) VLAN
9 1 (0.68%) Wi-Fi
Database & Business Intelligence
1 1 (0.68%) Oracle Database
General
1 39 (26.53%) Finance
2 17 (11.56%) Legal
3 11 (7.48%) Banking
4 7 (4.76%) Investment Banking
5 6 (4.08%) Retail
6 4 (2.72%) Law
7 2 (1.36%) Back Office
7 2 (1.36%) Multimedia
8 1 (0.68%) Advertising
8 1 (0.68%) Financial Institution
8 1 (0.68%) Front Office
8 1 (0.68%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (2.04%) XMPP
2 2 (1.36%) 802.1X
3 1 (0.68%) FIX Protocol
3 1 (0.68%) Java SE
Miscellaneous
1 14 (9.52%) Blackberry
2 10 (6.80%) Analytical Skills
3 6 (4.08%) NHS
4 5 (3.40%) iPad
4 5 (3.40%) Smartphone
5 4 (2.72%) iPhone
6 3 (2.04%) Data Centre
6 3 (2.04%) Management Information System
6 3 (2.04%) Video Conferencing
7 2 (1.36%) PDA
8 1 (0.68%) CMDB
8 1 (0.68%) Driving Licence
8 1 (0.68%) Fat Client
8 1 (0.68%) Fixed Income
8 1 (0.68%) Hedge funds
8 1 (0.68%) Life Science
8 1 (0.68%) Replication
8 1 (0.68%) Thin Client
Operating Systems
1 105 (71.43%) Windows
2 58 (39.46%) Windows 7
3 21 (14.29%) Windows Server
4 13 (8.84%) Windows 10
5 12 (8.16%) Windows Server 2008
6 9 (6.12%) Apple iOS
6 9 (6.12%) Windows 8
6 9 (6.12%) Windows XP
7 8 (5.44%) Android
8 6 (4.08%) Mac OS X
9 5 (3.40%) Windows Server 2012
10 3 (2.04%) Windows 2000
10 3 (2.04%) Windows Server 2003
11 2 (1.36%) CentOS
11 2 (1.36%) Linux
11 2 (1.36%) Ubuntu
11 2 (1.36%) Windows Phone
12 1 (0.68%) Mac OS
12 1 (0.68%) Windows NT
12 1 (0.68%) Windows Vista
Processes & Methodologies
1 42 (28.57%) ITIL
2 11 (7.48%) Incident Management
3 8 (5.44%) Asset Management
4 7 (4.76%) ITIL V3
5 6 (4.08%) Release Management
5 6 (4.08%) Service Management
6 5 (3.40%) Change Control
6 5 (3.40%) Problem Management
7 4 (2.72%) Document Management
7 4 (2.72%) Migration
7 4 (2.72%) Service Delivery
8 3 (2.04%) Change Management
8 3 (2.04%) Investment Management
8 3 (2.04%) Line Management
9 2 (1.36%) Continuous Improvement
9 2 (1.36%) Fund Management
9 2 (1.36%) Mobile Device Management
9 2 (1.36%) Software Distribution
9 2 (1.36%) Stakeholder Engagement
9 2 (1.36%) Time Management
Programming Languages
1 7 (4.76%) VBA
2 4 (2.72%) PowerShell
3 2 (1.36%) Java
3 2 (1.36%) SQL
Qualifications
1 22 (14.97%) MCP
2 17 (11.56%) Microsoft Certification
3 14 (9.52%) ITIL Certification
4 11 (7.48%) Security Cleared
5 9 (6.12%) Degree
6 8 (5.44%) MCSE
7 7 (4.76%) A+ Certification
8 6 (4.08%) BPSS Clearance
9 5 (3.40%) MCDST
9 5 (3.40%) MCSA
10 4 (2.72%) SC Cleared
11 3 (2.04%) ITIL Foundation Certificate
12 2 (1.36%) DV Cleared
12 2 (1.36%) Network+ Certification
13 1 (0.68%) HND
Quality Assurance & Compliance
1 12 (8.16%) SLA
2 6 (4.08%) Disclosure Scotland
3 2 (1.36%) QA
System Software
1 72 (48.98%) Active Directory
2 7 (4.76%) VMware Infrastructure
3 3 (2.04%) Virtual Desktop
3 3 (2.04%) XenApp
3 3 (2.04%) XenDesktop
4 2 (1.36%) Hyper-V
4 2 (1.36%) Virtual Machines
5 1 (0.68%) BitLocker
5 1 (0.68%) VMware Server
5 1 (0.68%) VMware Workstation
Systems Management
1 26 (17.69%) SCCM
2 16 (10.88%) WSUS
3 7 (4.76%) Norton AntiVirus
4 2 (1.36%) AirWatch
4 2 (1.36%) Microsoft Intune
5 1 (0.68%) Microsoft Data Protection Manager
5 1 (0.68%) SafeCom
5 1 (0.68%) Symantec Endpoint Protection
5 1 (0.68%) Symantec Enterprise Vault
5 1 (0.68%) XenMobile
Vendors
1 75 (51.02%) Microsoft
2 27 (18.37%) Citrix
3 17 (11.56%) Cisco
4 15 (10.20%) VMware
5 14 (9.52%) Dell
6 11 (7.48%) Bloomberg
7 9 (6.12%) Remedy
7 9 (6.12%) Reuters
8 8 (5.44%) Symantec
9 7 (4.76%) Apple
9 7 (4.76%) BMC
9 7 (4.76%) Sophos
10 6 (4.08%) HP
10 6 (4.08%) Lotus
11 5 (3.40%) ServiceNow
12 3 (2.04%) FactSet
13 2 (1.36%) Aruba
13 2 (1.36%) Intel Security
13 2 (1.36%) LANDesk
13 2 (1.36%) Lumension
Coventry, West Midlands (County)
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £130 to £140 per day
Posted: 2 days ago