Desktop Support Analyst Contracts

Desktop Support Analyst
UK

The median Desktop Support Analyst daily rate in the UK is £250, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 495 554 662
Rank change year-on-year +59 +108 +121
Contract jobs requiring a Desktop Support Analyst 25 28 56
As % of all contract jobs advertised in the UK 0.085% 0.064% 0.094%
As % of the Job Titles category 0.092% 0.069% 0.099%
Number of daily rates quoted 18 16 47
10th Percentile £198 £142 £160
25th Percentile £207 £150 £175
Median daily rate (50th Percentile) £250 £203 £238
Median % change year-on-year +23.46% -14.74% +18.75%
75th Percentile £284 £256 £270
90th Percentile £323 £375 £300
UK excluding London median daily rate £210 £158 £200
% change year-on-year +32.70% -20.88% +33.33%
Number of hourly rates quoted 5 5 4
10th Percentile £30.09 - £15.66
25th Percentile £30.23 £20.50 £18.23
Median hourly rate £30.45 £21.00 £22.70
Median % change year-on-year +45.00% -7.49% +5.58%
75th Percentile £37.50 £21.50 £26.00
90th Percentile - - £27.80
UK excluding London median hourly rate £30.45 - £20.40
% change year-on-year - - -5.12%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,084 40,415 56,464
% of contract IT jobs with a recognized job title 92.52% 92.78% 94.61%
Number of daily rates quoted 17,692 26,309 39,470
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £492 £500
% change year-on-year -3.46% -1.60% +5.26%
Number of hourly rates quoted 1,035 2,664 1,570
10th Percentile £14.07 £12.86 £14.29
25th Percentile £18.50 £16.30 £19.50
Median hourly rate £29.00 £36.42 £45.00
Median % change year-on-year -20.37% -19.07% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.20% -6.94% +117.95%

Desktop Support Analyst
Job Vacancy Trend

Job postings that featured Desktop Support Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Desktop Support Analyst.

Daily rate trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Desktop Support Analyst over the 6 months to 1 May 2025.

Daily rate histogram for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Desktop Support Analyst.

Hourly rate trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +59 25 £250 +11.11% 10
UK excluding London +66 15 £210 +32.70% 4
London +31 9 £250 -20.00% 8
Midlands +24 5 £211 +28.03% 1
South East +49 4 £250 +8.70% 2
North of England +21 4 £208 +4.40%
West Midlands +15 4 £210 +27.27% 1
Work from Home +39 3 £350 +79.49%
North West +19 3 £208 -16.16%
South West +47 2 - -
Yorkshire +8 1 - -
East Midlands - 1 £213 -

Desktop Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, Desktop Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Desktop Support Analyst in the job title.

1 20 (80.00%) Microsoft
2 17 (68.00%) Windows
3 14 (56.00%) Microsoft 365
4 12 (48.00%) Windows 10
5 11 (44.00%) Customer Service
5 11 (44.00%) Active Directory
6 10 (40.00%) Asset Management
7 9 (36.00%) ServiceNow
7 9 (36.00%) ITIL
8 8 (32.00%) Apple iOS
8 8 (32.00%) ITSM
9 7 (28.00%) Finance
10 5 (20.00%) Service Management
10 5 (20.00%) Microsoft Certification
10 5 (20.00%) User Experience
10 5 (20.00%) Life Science
11 4 (16.00%) Wealth Management
11 4 (16.00%) Security Cleared
11 4 (16.00%) Analytical Skills
11 4 (16.00%) Microsoft Intune
11 4 (16.00%) Workflow
11 4 (16.00%) Data Analysis
11 4 (16.00%) Driving Licence
12 3 (12.00%) SharePoint
12 3 (12.00%) Entra ID
12 3 (12.00%) iPhone
12 3 (12.00%) Azure
12 3 (12.00%) SC Cleared
12 3 (12.00%) Degree
13 2 (8.00%) SCCM

Desktop Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.00%) SharePoint
2 1 (4.00%) Microsoft Exchange
Applications
1 1 (4.00%) Microsoft Excel
Cloud Services
1 14 (56.00%) Microsoft 365
2 3 (12.00%) Azure
2 3 (12.00%) Entra ID
3 2 (8.00%) OneDrive
4 1 (4.00%) SaaS
Communications & Networking
1 1 (4.00%) DHCP
1 1 (4.00%) DNS
1 1 (4.00%) Intranet
1 1 (4.00%) Remote Desktop
1 1 (4.00%) TCP/IP
1 1 (4.00%) VPN
1 1 (4.00%) WebEx
General
1 7 (28.00%) Finance
2 4 (16.00%) Analytical Skills
3 2 (8.00%) Social Skills
4 1 (4.00%) Influencing Skills
4 1 (4.00%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (4.00%) LDAP
Miscellaneous
1 5 (20.00%) Life Science
2 4 (16.00%) Driving Licence
3 3 (12.00%) iPhone
4 2 (8.00%) Smartphone
5 1 (4.00%) Blog
5 1 (4.00%) BYOD
5 1 (4.00%) CMDB
5 1 (4.00%) iPad
5 1 (4.00%) Mobile App
Operating Systems
1 17 (68.00%) Windows
2 12 (48.00%) Windows 10
3 8 (32.00%) Apple iOS
4 1 (4.00%) Android
4 1 (4.00%) Mac OS
4 1 (4.00%) Mac OS X
Processes & Methodologies
1 11 (44.00%) Customer Service
2 10 (40.00%) Asset Management
3 9 (36.00%) ITIL
4 8 (32.00%) ITSM
5 5 (20.00%) Service Management
5 5 (20.00%) User Experience
6 4 (16.00%) Data Analysis
6 4 (16.00%) Wealth Management
6 4 (16.00%) Workflow
7 1 (4.00%) Change Management
7 1 (4.00%) Coaching
7 1 (4.00%) Computer Science
7 1 (4.00%) Continuous Improvement
7 1 (4.00%) Incident Management
7 1 (4.00%) Knowledge Transfer
7 1 (4.00%) Mobile Device Management
7 1 (4.00%) Performance Management
7 1 (4.00%) Process Improvement
7 1 (4.00%) Root Cause Analysis
7 1 (4.00%) Service Delivery
Programming Languages
1 1 (4.00%) PowerShell
Qualifications
1 5 (20.00%) Microsoft Certification
2 4 (16.00%) Security Cleared
3 3 (12.00%) Degree
3 3 (12.00%) SC Cleared
4 1 (4.00%) Computer Science Degree
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 11 (44.00%) Active Directory
2 1 (4.00%) BitLocker
Systems Management
1 4 (16.00%) Microsoft Intune
2 2 (8.00%) SCCM
3 1 (4.00%) Active Directory Federation Services
3 1 (4.00%) WSUS
Vendors
1 20 (80.00%) Microsoft
2 9 (36.00%) ServiceNow
3 1 (4.00%) Citrix
3 1 (4.00%) HP
3 1 (4.00%) Sage