Period
to 23 September 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 23 September 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Foundation Certificate
UK > England
6 months to
23 Sep 2021
Same period 2020 Same period 2019
Rank 659 462 689
Rank change year-on-year -197 +227 +33
Contract jobs citing ITIL Foundation Certificate 58 24 123
As % of all contract jobs advertised in England 0.090% 0.093% 0.15%
As % of the Qualifications category 0.48% 0.36% 0.78%
Number of daily rates quoted 35 19 72
10th Percentile £158 £156 £135
25th Percentile £193 £269 £183
Median daily rate (50th Percentile) £310 £335 £320
Median % change year-on-year -7.46% +4.69% -2.29%
75th Percentile £428 £419 £471
90th Percentile £450 £530 £538
UK median daily rate £305 £353 £325
% change year-on-year -13.48% +8.46% -
Number of hourly rates quoted 10 0 21
10th Percentile £15.41 " £10.77
25th Percentile £16.87 " £10.98
Median hourly rate £20.51 - £13.51
75th Percentile £26.56 " £28.75
90th Percentile £28.08 " £40.10
UK median hourly rate £20.51 - £23.12

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 12,045 6,669 15,796
As % of all contract IT jobs advertised in England 18.74% 25.79% 19.63%
Number of daily rates quoted 7,786 4,517 10,025
10th Percentile £313 £300 £263
25th Percentile £407 £400 £363
Median daily rate (50th Percentile) £500 £480 £475
Median % change year-on-year +4.17% +1.05% +5.56%
75th Percentile £600 £575 £575
90th Percentile £688 £650 £650
UK median daily rate £500 £475 £465
% change year-on-year +5.26% +2.15% +3.33%
Number of hourly rates quoted 579 217 655
10th Percentile £12.37 £15.63 £13.48
25th Percentile £16.25 £20.75 £17.50
Median hourly rate £33.00 £34.00 £40.00
Median % change year-on-year -2.94% -15.00% +75.13%
75th Percentile £54.44 £48.75 £50.00
90th Percentile £65.51 £64.50 £60.30
UK median hourly rate £33.00 £31.61 £40.00
% change year-on-year +4.40% -20.98% +74.44%

ITIL Foundation Certificate
Job Vacancy Trend in England

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Foundation Certificate in England

ITIL Foundation Certificate
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL Foundation Certificate in England.

Daily rate trend for ITIL Foundation Certificate in England

ITIL Foundation Certificate
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL Foundation Certificate in England over the 6 months to 23 September 2021.

Daily rate histogram for ITIL Foundation Certificate in England

ITIL Foundation Certificate
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL Foundation Certificate in England.

Hourly rate trend for ITIL Foundation Certificate in England

ITIL Foundation Certificate
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Foundation Certificate within the England region over the 6 months to 23 September 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -192 22 £215 -55.90% 6
South East -79 15 £300 -25.00% 6
North of England -74 10 £306 -14.93% 7
North West -44 9 £200 -15.79% 3
Midlands -73 7 - - 4
West Midlands -65 5 - - 2
South West -45 2 £425 - 5
East Midlands - 2 - - 2
Yorkshire -49 1 £413 +10.00% 3
ITIL Foundation Certificate
UK

For the 6 months to 23 September 2021, IT contractor jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Foundation Certificate.

1 58 (100.00%) ITIL
2 27 (46.55%) Windows
3 23 (39.66%) Microsoft
4 21 (36.21%) Microsoft 365
5 17 (29.31%) Social Skills
6 16 (27.59%) Service Management
7 14 (24.14%) Active Directory
8 13 (22.41%) Microsoft Office
9 12 (20.69%) ITSM
10 11 (18.97%) Service Delivery
10 11 (18.97%) SLA
10 11 (18.97%) DHCP
10 11 (18.97%) Microsoft Certification
11 10 (17.24%) Windows 10
12 9 (15.52%) Incident Management
12 9 (15.52%) Stakeholder Management
13 8 (13.79%) VPN
13 8 (13.79%) Microsoft Excel
14 7 (12.07%) DNS
14 7 (12.07%) SCCM
15 6 (10.34%) Problem Management
15 6 (10.34%) Windows 7
15 6 (10.34%) Infrastructure Engineering
15 6 (10.34%) VMware
15 6 (10.34%) LAN
15 6 (10.34%) WAN
16 5 (8.62%) HP
16 5 (8.62%) MS Exchange
16 5 (8.62%) SharePoint
16 5 (8.62%) MCSA

ITIL Foundation Certificate
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.62%) MS Exchange
1 5 (8.62%) SharePoint
2 2 (3.45%) Exchange Server 2010
3 1 (1.72%) Exchange Server 2013
Applications
1 13 (22.41%) Microsoft Office
2 8 (13.79%) Microsoft Excel
3 1 (1.72%) Microsoft PowerPoint
3 1 (1.72%) Microsoft Project
3 1 (1.72%) MS Visio
Business Applications
1 4 (6.90%) Remedy ITSM
2 1 (1.72%) Dynamics AX
2 1 (1.72%) Dynamics CRM
2 1 (1.72%) Dynamics NAV
2 1 (1.72%) NetSuite
Cloud Services
1 21 (36.21%) Microsoft 365
2 5 (8.62%) Azure
3 3 (5.17%) AWS
4 2 (3.45%) Mimecast
4 2 (3.45%) OneDrive
4 2 (3.45%) Power Platform
Communications & Networking
1 11 (18.97%) DHCP
2 8 (13.79%) VPN
3 7 (12.07%) DNS
4 6 (10.34%) LAN
4 6 (10.34%) WAN
5 5 (8.62%) Wi-Fi
6 4 (6.90%) TCP/IP
7 3 (5.17%) 802.11
8 2 (3.45%) Internet
8 2 (3.45%) Intranet
8 2 (3.45%) IP Telephony
8 2 (3.45%) NAS
8 2 (3.45%) SAN
8 2 (3.45%) SMS
8 2 (3.45%) VoIP
9 1 (1.72%) Firewall
9 1 (1.72%) InfiniBand
9 1 (1.72%) NetScaler
9 1 (1.72%) Remote Desktop
9 1 (1.72%) WebEx
Database & Business Intelligence
1 2 (3.45%) Power BI
2 1 (1.72%) Amazon RDS
2 1 (1.72%) Oracle Database
2 1 (1.72%) Oracle Database 11g
2 1 (1.72%) Oracle Exadata
2 1 (1.72%) Relational Database
2 1 (1.72%) SQL Server
2 1 (1.72%) SQL Server Reporting Services
General
1 17 (29.31%) Social Skills
2 4 (6.90%) Analytical Skills
2 4 (6.90%) Public Sector
3 3 (5.17%) Presentation Skills
4 2 (3.45%) Documentation Skills
4 2 (3.45%) Finance
4 2 (3.45%) Inclusion and Diversity
4 2 (3.45%) Legal
5 1 (1.72%) Advertising
5 1 (1.72%) Back Office
5 1 (1.72%) Law
5 1 (1.72%) Local Government
5 1 (1.72%) Organisational Skills
Job Titles
1 15 (25.86%) Service Manager
2 12 (20.69%) Analyst
3 7 (12.07%) Service Desk Manager
4 5 (8.62%) IT Support
4 5 (8.62%) Service Desk Support
4 5 (8.62%) Support Analyst
4 5 (8.62%) Support Engineer
5 4 (6.90%) 1st Line Support
5 4 (6.90%) Consultant
5 4 (6.90%) Delivery Manager
5 4 (6.90%) IT Manager
5 4 (6.90%) IT Services Manager
5 4 (6.90%) IT Technician
5 4 (6.90%) Service Delivery Manager
5 4 (6.90%) Service Desk Consultant
5 4 (6.90%) Support Consultant
5 4 (6.90%) Team Leader
6 3 (5.17%) Coordinator
6 3 (5.17%) IT Support Technician
6 3 (5.17%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 3 (5.17%) 802.1X
2 1 (1.72%) LDAP
Miscellaneous
1 3 (5.17%) Data Centre
2 2 (3.45%) Clustering
2 2 (3.45%) EPoS
2 2 (3.45%) Learning Management System
2 2 (3.45%) Mobile App
2 2 (3.45%) Self-Motivation
2 2 (3.45%) Video Conferencing
3 1 (1.72%) Contactless
3 1 (1.72%) Mainframe
3 1 (1.72%) Management Information System
3 1 (1.72%) PMI
3 1 (1.72%) Replication
3 1 (1.72%) Virtual Team
Operating Systems
1 27 (46.55%) Windows
2 10 (17.24%) Windows 10
3 6 (10.34%) Windows 7
4 4 (6.90%) Windows Server 2012
5 3 (5.17%) Apple iOS
5 3 (5.17%) Mac OS
5 3 (5.17%) Windows 8
5 3 (5.17%) Windows Server
5 3 (5.17%) Windows Server 2016
5 3 (5.17%) Windows Vista
6 2 (3.45%) Windows Server 2003
6 2 (3.45%) Windows Server 2008
7 1 (1.72%) AIX
7 1 (1.72%) Linux
7 1 (1.72%) Solaris
7 1 (1.72%) Windows XP
Processes & Methodologies
1 58 (100.00%) ITIL
2 16 (27.59%) Service Management
3 12 (20.69%) ITSM
4 11 (18.97%) Service Delivery
5 9 (15.52%) Incident Management
5 9 (15.52%) Stakeholder Management
6 6 (10.34%) Infrastructure Engineering
6 6 (10.34%) Problem Management
7 4 (6.90%) Problem-Solving
7 4 (6.90%) Validation
8 3 (5.17%) Change Management
8 3 (5.17%) Data Analysis
8 3 (5.17%) Knowledge Management
8 3 (5.17%) Performance Management
8 3 (5.17%) Process Improvement
9 2 (3.45%) Mobile Device Management
9 2 (3.45%) Network Management
9 2 (3.45%) Root Cause Analysis
9 2 (3.45%) Statistics
9 2 (3.45%) Time Management
Programming Languages
1 4 (6.90%) SQL
2 2 (3.45%) PowerShell
3 1 (1.72%) Shell Script
Qualifications
1 11 (18.97%) Microsoft Certification
2 5 (8.62%) MCSA
2 5 (8.62%) MOS
3 4 (6.90%) MCSE
3 4 (6.90%) SC Cleared
3 4 (6.90%) Security Cleared
4 3 (5.17%) ITIL Certification
4 3 (5.17%) MCP
5 2 (3.45%) A+ Certification
5 2 (3.45%) ECDL
5 2 (3.45%) MCITP
6 1 (1.72%) CCA
6 1 (1.72%) CCNA
6 1 (1.72%) Cisco Certification
6 1 (1.72%) Citrix Certification
6 1 (1.72%) PMI Certification
6 1 (1.72%) PMP
6 1 (1.72%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (18.97%) SLA
2 1 (1.72%) ISO/IEC 27001
2 1 (1.72%) PMO
2 1 (1.72%) QA
System Software
1 14 (24.14%) Active Directory
2 3 (5.17%) Hyper-V
2 3 (5.17%) VMware Infrastructure
3 2 (3.45%) DFS Replication
3 2 (3.45%) Virtual Desktop
3 2 (3.45%) XenDesktop
4 1 (1.72%) Citrix Hypervisor
4 1 (1.72%) Oracle Clusterware
4 1 (1.72%) Oracle RAC
4 1 (1.72%) Terminal Services
4 1 (1.72%) VMware ESXi
4 1 (1.72%) XenApp
Systems Management
1 7 (12.07%) SCCM
2 3 (5.17%) Microsoft Intune
3 2 (3.45%) Microsoft Clustering
4 1 (1.72%) Data Guard
4 1 (1.72%) Enterprise Manager Cloud Control
4 1 (1.72%) Oracle Enterprise Manager
4 1 (1.72%) Oracle RMAN
Vendors
1 23 (39.66%) Microsoft
2 6 (10.34%) VMware
3 5 (8.62%) HP
3 5 (8.62%) ServiceNow
4 4 (6.90%) Citrix
4 4 (6.90%) Remedy
5 3 (5.17%) Cisco
5 3 (5.17%) Dell
5 3 (5.17%) Fujitsu
6 2 (3.45%) 3PAR
6 2 (3.45%) Apple
6 2 (3.45%) Avaya
6 2 (3.45%) Mitel
6 2 (3.45%) MobileIron
6 2 (3.45%) Nimble Storage
6 2 (3.45%) Oracle
6 2 (3.45%) Polycom
6 2 (3.45%) Wyse
7 1 (1.72%) Epicor
7 1 (1.72%) Sage