Service Delivery Management Contracts in England

Service Delivery Management
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring Service Delivery Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery Management over the 6 months leading up to 25 May 2025, comparing them to the same period in the previous two years.

6 months to
25 May 2025
Same period 2024 Same period 2023
Rank 456 519 615
Rank change year-on-year +63 +96 +118
Contract jobs citing Service Delivery Management 12 22 28
As % of all contract jobs advertised in England 0.050% 0.060% 0.059%
As % of the Processes & Methodologies category 0.055% 0.070% 0.065%
Number of daily rates quoted 5 8 21
10th Percentile £313 - -
25th Percentile £423 £400 £400
Median daily rate (50th Percentile) £450 £450 £500
Median % change year-on-year - -10.00% +1.73%
75th Percentile £575 £525 £688
90th Percentile £613 £529 £800
UK median daily rate £450 £400 £500
% change year-on-year +12.50% -20.00% +1.73%
Number of hourly rates quoted 0 3 2
10th Percentile - - -
25th Percentile - £13.25 £12.50
Median hourly rate - £13.50 £13.00
Median % change year-on-year - +3.85% -
75th Percentile - £13.88 £13.50
90th Percentile - £13.95 -
UK median hourly rate - £13.50 £13.00
% change year-on-year - +3.85% -

All Process and Methodology Skills
England

Service Delivery Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 21,895 31,416 43,024
As % of all contract IT jobs advertised in England 91.29% 86.07% 90.02%
Number of daily rates quoted 14,310 20,580 30,173
10th Percentile £305 £300 £325
25th Percentile £410 £413 £450
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +1.85%
75th Percentile £638 £650 £675
90th Percentile £750 £750 £769
UK median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +2.80%
Number of hourly rates quoted 929 2,281 1,522
10th Percentile £14.20 £12.87 £10.63
25th Percentile £18.13 £16.00 £15.83
Median hourly rate £28.00 £36.50 £37.42
Median % change year-on-year -23.29% -2.46% +49.68%
75th Percentile £60.00 £61.25 £65.00
90th Percentile £75.00 £72.50 £75.00
UK median hourly rate £27.50 £36.05 £36.13
% change year-on-year -23.71% -0.22% +40.67%

Service Delivery Management
Job Vacancy Trend in England

Job postings citing Service Delivery Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Management in England

Service Delivery Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Delivery Management in England.

Daily rate trend for Service Delivery Management in England

Service Delivery Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery Management in England over the 6 months to 25 May 2025.

Daily rate histogram for Service Delivery Management in England

Service Delivery Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Delivery Management in England.

Hourly rate trend for Service Delivery Management in England

Service Delivery Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery Management within the England region over the 6 months to 25 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +17 6 £500 -4.76% 3
Midlands +4 6 £500 -4.76% 4
Yorkshire - 3 £240 -
North of England - 3 £240 - 1
London +44 2 £625 +56.25% 9
North East - 2 - -
South West - 2 - -
South East +43 1 £425 -5.56% 12
Service Delivery Management
UK

Service Delivery Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (16.67%) Microsoft Excel
1 2 (16.67%) Microsoft PowerPoint
Business Applications
1 1 (8.33%) SAP Oil and Gas
1 1 (8.33%) SAP S/4HANA
Cloud Services
1 2 (16.67%) Microsoft 365
1 2 (16.67%) Power Platform
2 1 (8.33%) Cloud Computing
2 1 (8.33%) SaaS
Database & Business Intelligence
1 2 (16.67%) Power BI
General
1 5 (41.67%) Finance
2 4 (33.33%) Analytical Skills
2 4 (33.33%) Social Skills
3 3 (25.00%) Legal
4 2 (16.67%) Military
4 2 (16.67%) Public Sector
Job Titles
1 5 (41.67%) Delivery Manager
1 5 (41.67%) Service Manager
2 3 (25.00%) Service Delivery Manager
3 2 (16.67%) Risk Manager
3 2 (16.67%) Supply Chain Manager
4 1 (8.33%) Coordinator
4 1 (8.33%) Delivery Director
4 1 (8.33%) IT Manager
4 1 (8.33%) IT Services Delivery Manager
4 1 (8.33%) Lead
4 1 (8.33%) Operations Manager
4 1 (8.33%) Project Support Coordinator
4 1 (8.33%) Relationships Manager
4 1 (8.33%) Senior
4 1 (8.33%) Senior Manager
4 1 (8.33%) Senior Relationships Manager
4 1 (8.33%) Senior Service Manager
4 1 (8.33%) Service Delivery Director
4 1 (8.33%) Service Operations Manager
4 1 (8.33%) Service Relationship Manager
Miscellaneous
1 2 (16.67%) Management Information System
1 2 (16.67%) Onboarding
2 1 (8.33%) Data Centre
2 1 (8.33%) Product Ownership
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 12 (100.00%) Service Delivery
2 7 (58.33%) Service Management
3 5 (41.67%) Continuous Improvement
3 5 (41.67%) ITIL
3 5 (41.67%) Stakeholder Management
4 4 (33.33%) ITSM
5 3 (25.00%) Budget Management
5 3 (25.00%) Change Management
5 3 (25.00%) Contract Management
5 3 (25.00%) Project Management
5 3 (25.00%) Risk Management
6 2 (16.67%) Agile
6 2 (16.67%) Availability Management
6 2 (16.67%) Business Intelligence
6 2 (16.67%) CAFM
6 2 (16.67%) Customer Service
6 2 (16.67%) Facilities Management
6 2 (16.67%) Incident Management
6 2 (16.67%) Logistics
6 2 (16.67%) Problem-Solving
Qualifications
1 3 (25.00%) SC Cleared
1 3 (25.00%) Security Cleared
2 1 (8.33%) Degree
2 1 (8.33%) ITIL Certification
2 1 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (41.67%) SLA
2 1 (8.33%) PMO
System Software
1 1 (8.33%) Active Directory
1 1 (8.33%) VMware Infrastructure
Systems Management
1 1 (8.33%) Microsoft Intune
Vendors
1 2 (16.67%) Microsoft
2 1 (8.33%) Apple
2 1 (8.33%) Ariba
2 1 (8.33%) CheckPoint
2 1 (8.33%) Concur
2 1 (8.33%) Extreme Networks
2 1 (8.33%) F5
2 1 (8.33%) Palo Alto
2 1 (8.33%) SAP
2 1 (8.33%) ServiceNow
2 1 (8.33%) VMware