Service Delivery Management Job Trends in England

Service Delivery Management
UK > England

The table below provides summary statistics and salary benchmarking for jobs advertised in England requiring Service Delivery Management skills. It covers permanent job vacancies from the 6 months leading up to 11 January 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 576 649 660
Rank change year-on-year +73 +11 +233
Permanent jobs citing Service Delivery Management 22 22 36
As % of all permanent jobs in England 0.042% 0.046% 0.073%
As % of the Processes & Methodologies category 0.052% 0.050% 0.081%
Number of salaries quoted 14 9 26
10th Percentile - - £32,500
25th Percentile £35,000 £45,000 £47,251
Median annual salary (50th Percentile) £57,500 £55,000 £62,500
Median % change year-on-year +4.55% -12.00% +17.92%
75th Percentile £61,250 £72,500 £100,000
90th Percentile £82,000 £81,000 £107,500
UK median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +19.05%

All Process & Methodology Skills
England

Service Delivery Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 42,481 43,790 44,458
As % of all permanent jobs advertised in England 81.29% 90.69% 89.78%
Number of salaries quoted 25,455 21,528 34,408
10th Percentile £28,560 £35,000 £31,500
25th Percentile £37,500 £45,628 £42,500
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -4.00%
75th Percentile £76,250 £81,250 £80,000
90th Percentile £97,500 £100,000 £98,750
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Delivery Management
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings citing Service Delivery Management relative to all permanent IT jobs advertised in England.

Service Delivery Management job vacancy trend in England

Service Delivery Management
Salary Trend in England

Salary distribution trend for jobs in England citing Service Delivery Management.

Salary distribution trend for jobs in England citing Service Delivery Management

Service Delivery Management
Salary Histogram in England

Salary distribution for jobs citing Service Delivery Management in England over the 6 months to 11 January 2026.

Salary histogram for Service Delivery Management in England

Service Delivery Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Management within the England region over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +30 12 £35,000 -46.15% 2
North West +24 7 £57,500 -
North of England +16 7 £57,500 +27.78% 1
East Midlands -5 6 £35,000 -46.15% 1
West Midlands - 6 - - 1
South West - 2 - -
London +44 1 £85,000 - 1
Service Delivery Management
UK

Service Delivery Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (27.27%) SharePoint
Applications
1 6 (27.27%) Microsoft Excel
Cloud Services
1 7 (31.82%) Microsoft 365
2 5 (22.73%) Power Platform
2 5 (22.73%) SaaS
3 2 (9.09%) Azure
4 1 (4.55%) AWS
4 1 (4.55%) Azure DevOps
4 1 (4.55%) Azure Stack
4 1 (4.55%) Entra ID
4 1 (4.55%) GCP
4 1 (4.55%) Google Workspace
4 1 (4.55%) OCI
Database & Business Intelligence
1 5 (22.73%) Power BI
Development Applications
1 5 (22.73%) JIRA
General
1 13 (59.09%) Social Skills
2 7 (31.82%) Analytical Skills
2 7 (31.82%) Organisational Skills
3 6 (27.27%) Inclusion and Diversity
3 6 (27.27%) Law
3 6 (27.27%) Public Sector
4 2 (9.09%) Finance
5 1 (4.55%) Aerospace
5 1 (4.55%) Military
5 1 (4.55%) Retail
5 1 (4.55%) Telecoms
Job Titles
1 9 (40.91%) Service Manager
2 6 (27.27%) Service Support Manager
2 6 (27.27%) Support Manager
3 5 (22.73%) Applications Support
3 5 (22.73%) Head of Support
3 5 (22.73%) Help Desk Manager
3 5 (22.73%) Infrastructure Manager
3 5 (22.73%) IT Infrastructure Manager
3 5 (22.73%) IT Manager
4 2 (9.09%) Delivery Manager
4 2 (9.09%) Service Delivery Manager
5 1 (4.55%) DevOps Manager
5 1 (4.55%) ITIL Service Delivery Manager
5 1 (4.55%) ITIL Service Manager
5 1 (4.55%) Product Consultant
5 1 (4.55%) Service Operations Manager
5 1 (4.55%) Software Licensing Consultant
5 1 (4.55%) Technical Service Delivery Manager
5 1 (4.55%) Technical Services Manager
5 1 (4.55%) Transformation Manager
Miscellaneous
1 5 (22.73%) Enterprise Software
2 1 (4.55%) Cyber Security Posture
2 1 (4.55%) Management Information System
2 1 (4.55%) Microsoft Licensing
2 1 (4.55%) Security Posture
2 1 (4.55%) Self-Motivation
Processes & Methodologies
1 22 (100.00%) Service Delivery
2 14 (63.64%) ITIL
3 13 (59.09%) Continuous Improvement
4 9 (40.91%) Problem-Solving
5 8 (36.36%) ITSM
5 8 (36.36%) Service Management
6 7 (31.82%) Incident Management
6 7 (31.82%) Stakeholder Management
6 7 (31.82%) User Experience
7 6 (27.27%) Coaching
7 6 (27.27%) Collaborative Culture
7 6 (27.27%) Cybersecurity
7 6 (27.27%) Facilities Management
7 6 (27.27%) Performance Metrics
7 6 (27.27%) Root Cause Analysis
7 6 (27.27%) Stakeholder Engagement
8 5 (22.73%) Computer Science
8 5 (22.73%) Customer-Centricity
8 5 (22.73%) Process Management
8 5 (22.73%) Strategic Thinking
Programming Languages
1 1 (4.55%) PowerShell
Qualifications
1 11 (50.00%) Degree
2 5 (22.73%) PMI Certification
2 5 (22.73%) PMP
3 1 (4.55%) Azure Certification
3 1 (4.55%) ITIL Foundation Certificate
3 1 (4.55%) Microsoft Certification
3 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 6 (27.27%) ISO/IEC 27001
2 5 (22.73%) SLA
3 1 (4.55%) GDPR
3 1 (4.55%) NIST
System Software
1 1 (4.55%) Active Directory
Vendors
1 8 (36.36%) Microsoft
2 1 (4.55%) Google