Service Delivery Management Jobs in England

Service Delivery Management
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Service Delivery Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery Management over the 6 months to 16 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 772 903 985
Rank change year-on-year +131 +82 -203
Permanent jobs citing Service Delivery Management 59 54 131
As % of all permanent jobs advertised in England 0.070% 0.056% 0.10%
As % of the Processes & Methodologies category 0.081% 0.059% 0.11%
Number of salaries quoted 45 47 101
10th Percentile £31,750 £33,000 £41,250
25th Percentile £37,000 £42,360 £51,797
Median annual salary (50th Percentile) £43,500 £50,000 £59,500
Median % change year-on-year -13.00% -15.97% +8.18%
75th Percentile £63,750 £68,750 £69,500
90th Percentile £83,500 £78,500 £82,500
UK median annual salary £49,990 £50,000 £59,500
% change year-on-year -0.02% -15.97% +8.18%

All Process and Methodology Skills
England

Service Delivery Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 72,515 92,021 123,529
As % of all permanent jobs advertised in England 86.21% 95.67% 95.53%
Number of salaries quoted 53,922 54,100 74,159
10th Percentile £29,000 £34,324 £33,250
25th Percentile £40,000 £45,750 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,750 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £61,456 £60,000
% change year-on-year -10.51% +2.43% +9.09%

Service Delivery Management
Job Vacancy Trend in England

Job postings citing Service Delivery Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Management in England

Service Delivery Management
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery Management in England.

Salary trend for Service Delivery Management in England

Service Delivery Management
Salary Histogram in England

Salary distribution for jobs citing Service Delivery Management in England over the 6 months to 16 April 2024.

Salary histogram for Service Delivery Management in England

Service Delivery Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Management within the England region over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +38 18 £62,500 +33.69% 1
London +144 17 £55,000 -21.43% 3
Midlands +28 14 £32,500 -25.71% 3
West Midlands +54 9 £42,500 +13.33% 3
East Midlands -16 5 £32,500 -27.78%
North of England +49 4 £36,500 -5.19% 5
East of England +25 4 £38,000 -24.00%
North West - 4 £36,500 - 3
Service Delivery Management
UK

Service Delivery Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.17%) SharePoint
2 2 (3.39%) Microsoft Exchange
Applications
1 13 (22.03%) Microsoft Office
2 11 (18.64%) Microsoft Excel
3 9 (15.25%) Microsoft PowerPoint
Business Applications
1 2 (3.39%) Dynamics CRM
Cloud Services
1 8 (13.56%) Azure
2 6 (10.17%) Entra ID
3 5 (8.47%) Microsoft 365
4 2 (3.39%) SaaS
4 2 (3.39%) WhatsApp
5 1 (1.69%) Google Workspace
Communications & Networking
1 6 (10.17%) VPN
2 5 (8.47%) Firewall
2 5 (8.47%) Network Security
3 2 (3.39%) SD-WAN
3 2 (3.39%) WAN
4 1 (1.69%) Cisco IOS
4 1 (1.69%) MPLS
4 1 (1.69%) Software-Defined Networking
4 1 (1.69%) Structured Cabling
4 1 (1.69%) Unified Communications
4 1 (1.69%) VLAN
General
1 32 (54.24%) Social Skills
2 31 (52.54%) Finance
3 17 (28.81%) Public Sector
4 15 (25.42%) Analytical Skills
5 8 (13.56%) Legal
5 8 (13.56%) Retail
6 5 (8.47%) Presentation Skills
7 4 (6.78%) Law
7 4 (6.78%) Telecoms
8 2 (3.39%) Banking
8 2 (3.39%) Financial Institution
8 2 (3.39%) Front Office
8 2 (3.39%) Inclusion and Diversity
8 2 (3.39%) Investment Banking
9 1 (1.69%) Advertising
9 1 (1.69%) Games
9 1 (1.69%) Influencing Skills
9 1 (1.69%) Organisational Skills
Job Titles
1 36 (61.02%) Service Manager
2 32 (54.24%) Delivery Manager
2 32 (54.24%) Service Delivery Manager
3 8 (13.56%) IT Manager
4 7 (11.86%) IT Operations Manager
4 7 (11.86%) Operations Manager
5 5 (8.47%) Client Services Manager
5 5 (8.47%) IT Support
6 3 (5.08%) 1st Line Support
7 2 (3.39%) Commercial Officer
7 2 (3.39%) Head of Delivery
7 2 (3.39%) Head of IT
7 2 (3.39%) Head of Service Delivery
7 2 (3.39%) Head of Service Management
8 1 (1.69%) Data Centre Engineer
8 1 (1.69%) Data Centre Operations Engineer
8 1 (1.69%) Operations Engineer
8 1 (1.69%) Senior
8 1 (1.69%) Senior Architect
8 1 (1.69%) Service Management Manager
Miscellaneous
1 9 (15.25%) Management Information System
2 6 (10.17%) Onboarding
3 5 (8.47%) Driving Licence
4 3 (5.08%) Data Centre
4 3 (5.08%) Self-Motivation
5 2 (3.39%) Hedge funds
6 1 (1.69%) Video Conferencing
Operating Systems
1 5 (8.47%) Windows
2 4 (6.78%) Windows 10
3 1 (1.69%) Mac OS
3 1 (1.69%) Windows Server
3 1 (1.69%) Windows Server 2016
Processes & Methodologies
1 59 (100.00%) Service Delivery
2 34 (57.63%) ITIL
3 31 (52.54%) Service Management
4 30 (50.85%) ITSM
5 25 (42.37%) Problem-Solving
6 16 (27.12%) Change Management
7 13 (22.03%) Continuous Improvement
7 13 (22.03%) Customer Service
8 12 (20.34%) Stakeholder Management
9 11 (18.64%) Asset Management
10 9 (15.25%) Budget Management
10 9 (15.25%) Problem Management
11 8 (13.56%) Matrix Management
12 7 (11.86%) Change Control
12 7 (11.86%) CRM
12 7 (11.86%) Customer Experience
12 7 (11.86%) Project Delivery
12 7 (11.86%) Supplier Management
13 6 (10.17%) Incident Management
13 6 (10.17%) Risk Register
Qualifications
1 8 (13.56%) ITIL Certification
2 7 (11.86%) Security Cleared
3 6 (10.17%) Degree
4 2 (3.39%) ITIL Foundation Certificate
5 1 (1.69%) SC Cleared
Quality Assurance & Compliance
1 20 (33.90%) SLA
2 3 (5.08%) Cyber Essentials
2 3 (5.08%) ISO/IEC 27001
3 1 (1.69%) Data Quality
System Software
1 5 (8.47%) Active Directory
1 5 (8.47%) Hyper-V
Systems Management
1 1 (1.69%) Jamf Pro
1 1 (1.69%) Nagios
1 1 (1.69%) WMI
Vendors
1 20 (33.90%) Microsoft
2 5 (8.47%) SonicWALL
3 4 (6.78%) ConnectWise
3 4 (6.78%) Oracle
4 3 (5.08%) ServiceNow
4 3 (5.08%) SolarWinds
5 2 (3.39%) SAP
6 1 (1.69%) BMC
6 1 (1.69%) Cisco
6 1 (1.69%) Google