Operational Support Analyst Contracts

Operational Support Analyst
UK

The median Operational Support Analyst daily rate in the UK is £450, according to job vacancies posted in the 6 months leading up to 22 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
22 Aug 2025
Same period 2024 Same period 2023
Rank 542 564 657
Rank change year-on-year +22 +93 +201
DemandTrendContract jobs requiring an Operational Support Analyst 15 2 6
As % of all contract jobs advertised in the UK 0.046% 0.005% 0.012%
As % of the Job Titles category 0.050% 0.006% 0.012%
Number of daily rates quoted 3 2 2
10th Percentile £291 £265 £312
25th Percentile £341 £288 £318
Median daily rate (50th Percentile) £450 £328 £333
Median % change year-on-year +37.14% -1.32% +20.91%
75th Percentile £481 £370 £343
90th Percentile £485 £393 £347
UK excluding London median daily rate £265 £328 £350
% change year-on-year -19.24% -6.25% +27.27%
Number of hourly rates quoted 0 0 2
10th Percentile - - £15.91
25th Percentile - - £16.97
Median hourly rate - - £19.36
75th Percentile - - £22.37
90th Percentile - - £23.80
UK excluding London median hourly rate - - £15.21

All DemandTrendContract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

DemandTrendContract vacancies in the UK with a recognized job title 29,980 36,101 48,522
% of contract IT jobs with a recognized job title 91.24% 92.96% 94.39%
Number of daily rates quoted 18,914 23,060 33,478
10th Percentile £280 £300 £305
25th Percentile £400 £413 £425
Median daily rate (50th Percentile) £500 £525 £534
Median % change year-on-year -4.76% -1.69% -1.16%
75th Percentile £621 £638 £650
90th Percentile £725 £750 £750
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - +1.01%
Number of hourly rates quoted 1,561 1,966 1,480
10th Percentile £13.65 £14.16 £14.50
25th Percentile £17.25 £19.52 £19.00
Median hourly rate £25.15 £43.00 £42.35
Median % change year-on-year -41.51% +1.55% +64.89%
75th Percentile £53.75 £65.00 £65.00
90th Percentile £71.50 £75.00 £77.50
UK excluding London median hourly rate £25.15 £43.00 £37.50
% change year-on-year -41.51% +14.67% +76.47%

Operational Support Analyst
Job Vacancy Trend

Job postings that featured Operational Support Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Operational Support Analyst in the UK

Operational Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Operational Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Operational Support Analyst job vacancies in the UK

Operational Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Operational Support Analyst over the 6 months to 22 August 2025.

Daily rate histogram for Operational Support Analyst in the UK

Operational Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Operational Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Operational Support Analyst job vacancies in the UK

Operational Support Analyst
Top 8 DemandTrendContract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Operational Support Analyst within the UK over the 6 months to 22 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +30 15 £450 +37.14% 12
UK excluding London +11 10 £265 -19.24% 5
North of England - 9 - - 1
North West - 9 - - 1
London - 5 £463 - 10
Work from Home +23 4 - - 11
Midlands - 1 £265 -
West Midlands - 1 £265 -

Operational Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 22 August 2025, Operational Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Operational Support Analyst in the job title.

1 14 (93.33%) Microsoft
1 14 (93.33%) Social Skills
2 13 (86.67%) Active Directory
2 13 (86.67%) ITIL
2 13 (86.67%) Problem Management
3 10 (66.67%) SCOM
3 10 (66.67%) PowerShell
3 10 (66.67%) Skype for Business
3 10 (66.67%) Splunk
3 10 (66.67%) Skype
3 10 (66.67%) SQL
3 10 (66.67%) ITIL Certification
3 10 (66.67%) Problem-Solving
4 8 (53.33%) Cisco
4 8 (53.33%) Management Information System
5 7 (46.67%) Softphone
5 7 (46.67%) Red Hat
5 7 (46.67%) Linux
5 7 (46.67%) B2B
5 7 (46.67%) WebEx
5 7 (46.67%) Procure-to-Pay
5 7 (46.67%) Unified Communications
5 7 (46.67%) XMPP
5 7 (46.67%) Mattermost
6 6 (40.00%) OneDrive
6 6 (40.00%) SharePoint
6 6 (40.00%) Microsoft Office
7 5 (33.33%) Analytical Skills
8 4 (26.67%) Remedy
8 4 (26.67%) Microsoft Excel

Operational Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (66.67%) Skype for Business
2 7 (46.67%) Mattermost
3 6 (40.00%) SharePoint
4 3 (20.00%) Microsoft Exchange
5 2 (13.33%) Exchange Server 2013
Applications
1 6 (40.00%) Microsoft Office
2 4 (26.67%) Microsoft Excel
3 3 (20.00%) Microsoft PowerPoint
3 3 (20.00%) MS Visio
Business Applications
1 4 (26.67%) Remedy ITSM
Cloud Services
1 6 (40.00%) OneDrive
2 3 (20.00%) Azure
2 3 (20.00%) Microsoft 365
Communications & Networking
1 10 (66.67%) Skype
2 7 (46.67%) Softphone
2 7 (46.67%) Unified Communications
2 7 (46.67%) WebEx
General
1 14 (93.33%) Social Skills
2 5 (33.33%) Analytical Skills
3 4 (26.67%) Finance
4 2 (13.33%) Banking
5 1 (6.67%) Inclusion and Diversity
5 1 (6.67%) Investment Banking
5 1 (6.67%) Presentation Skills
5 1 (6.67%) Prime Brokerage
Libraries, Frameworks & Software Standards
1 7 (46.67%) XMPP
Miscellaneous
1 8 (53.33%) Management Information System
2 1 (6.67%) Analytical Mindset
2 1 (6.67%) Credit Risk
2 1 (6.67%) Derivative
2 1 (6.67%) Equity Derivative
2 1 (6.67%) Market Risk
2 1 (6.67%) OTC Derivatives
Operating Systems
1 7 (46.67%) Linux
Processes & Methodologies
1 13 (86.67%) ITIL
1 13 (86.67%) Problem Management
2 10 (66.67%) Problem-Solving
3 7 (46.67%) B2B
3 7 (46.67%) Procure-to-Pay
4 4 (26.67%) ITSM
5 3 (20.00%) Information Security
5 3 (20.00%) Migration
5 3 (20.00%) Project Management
5 3 (20.00%) Six Sigma
6 2 (13.33%) Service Delivery
6 2 (13.33%) Validation
7 1 (6.67%) Acceptance Criteria
7 1 (6.67%) Analytical Thinking
7 1 (6.67%) Coaching
7 1 (6.67%) Demand Management
7 1 (6.67%) Risk Analysis
7 1 (6.67%) Root Cause Analysis
7 1 (6.67%) Stakeholder Management
7 1 (6.67%) Workflow
Programming Languages
1 10 (66.67%) PowerShell
1 10 (66.67%) SQL
2 1 (6.67%) VBA
Qualifications
1 10 (66.67%) ITIL Certification
2 4 (26.67%) Degree
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 13 (86.67%) Active Directory
Systems Management
1 10 (66.67%) SCOM
2 3 (20.00%) HP SiteScope
2 3 (20.00%) Microsoft Intune
2 3 (20.00%) SCCM
Vendors
1 14 (93.33%) Microsoft
2 10 (66.67%) Splunk
3 8 (53.33%) Cisco
4 7 (46.67%) Red Hat
5 4 (26.67%) Remedy
6 1 (6.67%) Alteryx
6 1 (6.67%) Salesforce