IT Support Engineer Contracts with Hybrid/Remote/WFH Options

IT Support Engineer
UK > Work from Home

The median IT Support Engineer daily rate for remote or hybrid work is £255, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 279 321 423
Rank change year-on-year +42 +102 +143
Contract jobs requiring an IT Support Engineer 25 24 54
As % of all contract jobs with a WFH option 0.25% 0.16% 0.21%
As % of the Job Titles category 0.27% 0.17% 0.22%
Number of daily rates quoted 23 17 34
10th Percentile £204 £180 £134
25th Percentile £220 £195 £158
Median daily rate (50th Percentile) £255 £220 £193
Median % change year-on-year +15.91% +14.29% -24.51%
75th Percentile £313 £288 £246
90th Percentile £413 £338 £288
UK median daily rate £211 £190 £195
% change year-on-year +11.18% -2.56% -
Number of hourly rates quoted 1 3 2
10th Percentile - - £14.95
25th Percentile £31.25 £17.00 £16.00
Median hourly rate £32.50 £18.00 £18.50
Median % change year-on-year +80.56% -2.70% +23.33%
75th Percentile £33.75 £21.38 £21.50
90th Percentile - £22.80 £22.85
UK median hourly rate £22.73 £20.00 £16.25
% change year-on-year +13.65% +23.08% -7.14%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,288 14,354 24,650
% of contract IT jobs with a recognized job title 93.77% 93.54% 95.33%
Number of daily rates quoted 6,350 9,595 17,415
10th Percentile £337 £325 £360
25th Percentile £414 £425 £444
Median daily rate (50th Percentile) £525 £525 £540
Median % change year-on-year - -2.69% +2.76%
75th Percentile £638 £638 £650
90th Percentile £763 £750 £750
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 228 579 565
10th Percentile £14.00 £14.38 £18.50
25th Percentile £18.19 £23.39 £26.00
Median hourly rate £38.00 £44.74 £55.00
Median % change year-on-year -15.06% -18.65% +57.14%
75th Percentile £66.00 £63.00 £68.75
90th Percentile £75.00 £75.25 £80.25
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

IT Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

IT Support Engineer trend for jobs with Hybrid/Remote/WFH options

IT Support Engineer
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing IT Support Engineer.

IT Support Engineer daily rate for jobs with a WFH option

IT Support Engineer
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing IT Support Engineer over the 6 months to 1 May 2025.

IT Support Engineer daily rate histogram for jobs with a WFH option

IT Support Engineer
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing IT Support Engineer.

IT Support Engineer hourly rate for jobs with a WFH option

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring IT Support Engineer in the job title.

1 22 (88.00%) Windows
2 20 (80.00%) Microsoft
3 16 (64.00%) Active Directory
4 15 (60.00%) Microsoft 365
5 13 (52.00%) Service Management
6 12 (48.00%) Azure
6 12 (48.00%) Windows 10
7 11 (44.00%) Finance
8 10 (40.00%) Microsoft Office
9 9 (36.00%) Slack
9 9 (36.00%) Asana
9 9 (36.00%) Social Skills
9 9 (36.00%) Onboarding
10 8 (32.00%) ITIL
10 8 (32.00%) SC Cleared
10 8 (32.00%) Security Cleared
11 7 (28.00%) Microsoft Intune
11 7 (28.00%) VPN
11 7 (28.00%) ITSM
12 6 (24.00%) Palo Alto
12 6 (24.00%) Software Licensing
12 6 (24.00%) Entra ID
12 6 (24.00%) DV Cleared
13 5 (20.00%) Investment Management
13 5 (20.00%) Android
13 5 (20.00%) JIRA
13 5 (20.00%) SharePoint
13 5 (20.00%) Microsoft Exchange
13 5 (20.00%) Apple iOS
13 5 (20.00%) Zscaler

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.00%) Microsoft Exchange
1 5 (20.00%) SharePoint
Applications
1 10 (40.00%) Microsoft Office
2 1 (4.00%) MS Visio
Business Applications
1 1 (4.00%) Remedy ITSM
Cloud Services
1 15 (60.00%) Microsoft 365
2 12 (48.00%) Azure
3 9 (36.00%) Asana
3 9 (36.00%) Slack
4 6 (24.00%) Entra ID
5 4 (16.00%) OneDrive
5 4 (16.00%) SaaS
6 1 (4.00%) Mimecast
6 1 (4.00%) Power Platform
Communications & Networking
1 7 (28.00%) VPN
2 4 (16.00%) Remote Desktop
3 2 (8.00%) Skype
3 2 (8.00%) Wi-Fi
4 1 (4.00%) Firewall
4 1 (4.00%) Softphone
4 1 (4.00%) VoIP
Database & Business Intelligence
1 1 (4.00%) Power BI
Development Applications
1 5 (20.00%) JIRA
General
1 11 (44.00%) Finance
2 9 (36.00%) Social Skills
3 1 (4.00%) Local Government
3 1 (4.00%) Public Sector
Miscellaneous
1 9 (36.00%) Onboarding
2 4 (16.00%) Video Conferencing
3 1 (4.00%) Data Protection Act
3 1 (4.00%) Replication
Operating Systems
1 22 (88.00%) Windows
2 12 (48.00%) Windows 10
3 5 (20.00%) Android
3 5 (20.00%) Apple iOS
4 1 (4.00%) Windows Server
Processes & Methodologies
1 13 (52.00%) Service Management
2 8 (32.00%) ITIL
3 7 (28.00%) ITSM
4 6 (24.00%) Software Licensing
5 5 (20.00%) Investment Management
6 4 (16.00%) Artificial Intelligence
6 4 (16.00%) Asset Management
6 4 (16.00%) Identity Management
6 4 (16.00%) IT Asset Management
7 3 (12.00%) Customer Service
7 3 (12.00%) Multi-Factor Authentication
8 2 (8.00%) Incident Management
8 2 (8.00%) Problem-Solving
8 2 (8.00%) Service Delivery
8 2 (8.00%) Ticket Management
9 1 (4.00%) Business Intelligence
9 1 (4.00%) Data Protection
9 1 (4.00%) Problem Management
9 1 (4.00%) Stakeholder Management
9 1 (4.00%) Wealth Management
Programming Languages
1 1 (4.00%) SQL
Qualifications
1 8 (32.00%) SC Cleared
1 8 (32.00%) Security Cleared
2 6 (24.00%) DV Cleared
3 1 (4.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 16 (64.00%) Active Directory
2 1 (4.00%) Firmware
2 1 (4.00%) Virtual Desktop
2 1 (4.00%) VMware Infrastructure
2 1 (4.00%) vSphere
Systems Management
1 7 (28.00%) Microsoft Intune
2 1 (4.00%) Plesk
Vendors
1 20 (80.00%) Microsoft
2 6 (24.00%) Palo Alto
3 5 (20.00%) Zscaler
4 1 (4.00%) Cisco
4 1 (4.00%) Meraki
4 1 (4.00%) Rackspace
4 1 (4.00%) Remedy
4 1 (4.00%) ServiceNow
4 1 (4.00%) VMware