IT Support Engineer Contracts with Work from Home Options

IT Support Engineer
UK > Work from Home

The median IT Support Engineer daily rate in Work from Home is £220 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 332 426 561
Rank change year-on-year +94 +135 -111
Contract jobs requiring an IT Support Engineer 27 54 65
As % of all contract jobs with a WFH option 0.18% 0.21% 0.15%
As % of the Job Titles category 0.19% 0.22% 0.15%
Number of daily rates quoted 19 34 37
10th Percentile £180 £134 £160
25th Percentile £198 £158 £193
Median daily rate (50th Percentile) £220 £193 £250
Median % change year-on-year +14.29% -23.00% +25.00%
75th Percentile £271 £246 £388
90th Percentile £338 £288 £425
UK median daily rate £195 £195 £195
% change year-on-year - - +18.18%
Number of hourly rates quoted 3 2 5
10th Percentile - £14.95 £12.26
25th Percentile £17.00 £16.00 £12.89
Median hourly rate £18.00 £18.50 £15.00
Median % change year-on-year -2.70% +23.33% +37.87%
75th Percentile £21.38 £21.50 £17.50
90th Percentile £22.80 £22.85 £18.25
UK median hourly rate £20.00 £16.25 £17.50
% change year-on-year +23.08% -7.14% +13.09%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,386 24,802 42,601
% of contract IT jobs with a recognized job title 93.54% 95.34% 95.79%
Number of daily rates quoted 9,612 17,511 30,752
10th Percentile £325 £358 £355
25th Percentile £425 £444 £425
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.33% +2.38% +10.53%
75th Percentile £638 £650 £625
90th Percentile £748 £750 £713
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 563 576 607
10th Percentile £14.27 £18.50 £12.85
25th Percentile £22.68 £26.19 £18.75
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +40.00%
75th Percentile £62.50 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £35.96 £45.00 £23.00
% change year-on-year -20.09% +95.65% +0.24%

IT Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

IT Support Engineer trend for jobs with a WFH option

IT Support Engineer
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing IT Support Engineer.

IT Support Engineer daily rate for jobs with a WFH option

IT Support Engineer
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing IT Support Engineer over the 6 months to 26 April 2024.

IT Support Engineer daily rate histogram for jobs with a WFH option

IT Support Engineer
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing IT Support Engineer.

IT Support Engineer hourly rate for jobs with a WFH option

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 26 April 2024, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring IT Support Engineer in the job title.

1 16 (59.26%) Microsoft 365
1 16 (59.26%) Windows
2 15 (55.56%) Microsoft
3 10 (37.04%) Social Skills
4 9 (33.33%) Onboarding
4 9 (33.33%) Active Directory
5 8 (29.63%) VPN
5 8 (29.63%) Problem-Solving
6 7 (25.93%) Customer Service
6 7 (25.93%) Azure
7 5 (18.52%) Windows Server
7 5 (18.52%) Microsoft Office
7 5 (18.52%) SharePoint
7 5 (18.52%) Internet
7 5 (18.52%) Wi-Fi
8 4 (14.81%) Finance
8 4 (14.81%) VMware
8 4 (14.81%) SCCM
8 4 (14.81%) Firewall
8 4 (14.81%) SAN
8 4 (14.81%) LAN
8 4 (14.81%) Email Filtering
8 4 (14.81%) Degree
8 4 (14.81%) VMware Infrastructure
8 4 (14.81%) Kalman Filter
9 3 (11.11%) Palo Alto
9 3 (11.11%) Ticket Management
9 3 (11.11%) Windows 10
9 3 (11.11%) Android
9 3 (11.11%) Project Delivery

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (18.52%) SharePoint
2 2 (7.41%) Microsoft Exchange
Applications
1 5 (18.52%) Microsoft Office
2 3 (11.11%) Microsoft Excel
3 2 (7.41%) Microsoft PowerPoint
3 2 (7.41%) Microsoft Project
Cloud Services
1 16 (59.26%) Microsoft 365
2 7 (25.93%) Azure
3 3 (11.11%) Asana
3 3 (11.11%) Slack
4 2 (7.41%) Amazon EC2
4 2 (7.41%) AWS
5 1 (3.70%) Adobe Creative Cloud
5 1 (3.70%) Entra ID
5 1 (3.70%) Google Workspace
5 1 (3.70%) OneDrive
5 1 (3.70%) Power Platform
Communications & Networking
1 8 (29.63%) VPN
2 5 (18.52%) Internet
2 5 (18.52%) Wi-Fi
3 4 (14.81%) Firewall
3 4 (14.81%) LAN
3 4 (14.81%) SAN
4 3 (11.11%) DHCP
5 2 (7.41%) DNS
6 1 (3.70%) Remote Desktop
6 1 (3.70%) TCP/IP
6 1 (3.70%) Wireless
Database & Business Intelligence
1 1 (3.70%) Power BI
Development Applications
1 3 (11.11%) JIRA
General
1 10 (37.04%) Social Skills
2 4 (14.81%) Finance
3 3 (11.11%) Legal
4 2 (7.41%) Analytical Skills
5 1 (3.70%) Manufacturing
5 1 (3.70%) Public Sector
5 1 (3.70%) Retail
Miscellaneous
1 9 (33.33%) Onboarding
2 3 (11.11%) Video Conferencing
3 2 (7.41%) Analytical Mindset
3 2 (7.41%) iPhone
4 1 (3.70%) CMDB
4 1 (3.70%) Data Protection Act
4 1 (3.70%) EPoS
4 1 (3.70%) Smartphone
Operating Systems
1 16 (59.26%) Windows
2 5 (18.52%) Windows Server
3 3 (11.11%) Android
3 3 (11.11%) Windows 10
4 1 (3.70%) Apple iOS
4 1 (3.70%) Linux
4 1 (3.70%) VMS
Processes & Methodologies
1 8 (29.63%) Problem-Solving
2 7 (25.93%) Customer Service
3 4 (14.81%) Email Filtering
3 4 (14.81%) Kalman Filter
4 3 (11.11%) Investment Management
4 3 (11.11%) Migration
4 3 (11.11%) Project Delivery
4 3 (11.11%) Ticket Management
5 2 (7.41%) Analytical Modelling
5 2 (7.41%) Asset Management
5 2 (7.41%) Continuous Improvement
5 2 (7.41%) Customer Experience
5 2 (7.41%) Data Analysis
5 2 (7.41%) Workflow
6 1 (3.70%) Application Packaging
6 1 (3.70%) Data Protection
6 1 (3.70%) Hardware Maintenance
6 1 (3.70%) Information Security
6 1 (3.70%) IT Strategy
6 1 (3.70%) Project Roadmap
Programming Languages
1 1 (3.70%) Python
Qualifications
1 4 (14.81%) Degree
2 1 (3.70%) Security Cleared
System Software
1 9 (33.33%) Active Directory
2 4 (14.81%) VMware Infrastructure
3 1 (3.70%) Hyper-V
Systems Management
1 4 (14.81%) SCCM
2 1 (3.70%) Microsoft Intune
2 1 (3.70%) WSUS
Vendors
1 15 (55.56%) Microsoft
2 4 (14.81%) VMware
3 3 (11.11%) Cisco
3 3 (11.11%) Palo Alto
3 3 (11.11%) Zscaler
4 2 (7.41%) Apple
4 2 (7.41%) Mitel
4 2 (7.41%) Progress
4 2 (7.41%) Veeam
5 1 (3.70%) Adobe
5 1 (3.70%) Avid
5 1 (3.70%) Google
5 1 (3.70%) Okta
5 1 (3.70%) ServiceNow