IT Support Engineer Jobs with Hybrid/Remote/WFH Options

IT Support Engineer
UK > Work from Home

The median IT Support Engineer salary for remote or hybrid work is £31,500 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 300 363 484
Rank change year-on-year +63 +121 +199
Permanent jobs requiring an IT Support Engineer 99 238 193
As % of all permanent jobs with a WFH option 0.66% 0.70% 0.45%
As % of the Job Titles category 0.73% 0.73% 0.47%
Number of salaries quoted 69 223 155
10th Percentile £26,700 £24,250 £25,249
25th Percentile £28,000 £26,125 £26,750
Median annual salary (50th Percentile) £31,500 £32,500 £32,500
Median % change year-on-year -3.08% - +3.17%
75th Percentile £35,000 £37,125 £37,000
90th Percentile £53,750 £41,600 £47,500
UK median annual salary £31,000 £30,000 £32,500
% change year-on-year +3.33% -7.69% +4.84%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,554 32,482 41,080
% of permanent jobs with a recognized job title 90.64% 95.99% 96.08%
Number of salaries quoted 9,860 24,960 29,208
10th Percentile £30,000 £33,000 £36,500
25th Percentile £43,750 £42,500 £47,250
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,777 £60,000
% change year-on-year +8.95% -12.04% -

IT Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

IT Support Engineer trend for jobs with Hybrid/Remote/WFH options

IT Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing IT Support Engineer.

IT Support Engineer salary trend for jobs with a WFH option

IT Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing IT Support Engineer over the 6 months to 1 May 2025.

IT Support Engineer salary histogram for jobs with a WFH option

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring IT Support Engineer in the job title.

1 71 (71.72%) Microsoft 365
2 63 (63.64%) Windows
3 59 (59.60%) Active Directory
4 58 (58.59%) Microsoft
5 54 (54.55%) Azure
6 47 (47.47%) Social Skills
7 34 (34.34%) Problem-Solving
8 31 (31.31%) Customer Service
9 25 (25.25%) Wi-Fi
10 23 (23.23%) Microsoft Exchange
11 21 (21.21%) Windows Server
12 20 (20.20%) Windows 10
13 18 (18.18%) Finance
14 17 (17.17%) PowerShell
15 16 (16.16%) Firewall
15 16 (16.16%) DNS
16 15 (15.15%) SharePoint
16 15 (15.15%) VMware
17 14 (14.14%) Mac OS
17 14 (14.14%) Analytical Skills
17 14 (14.14%) Self-Motivation
18 13 (13.13%) Degree
18 13 (13.13%) ITSM
18 13 (13.13%) B2B
19 12 (12.12%) Microsoft Office
19 12 (12.12%) Migration
19 12 (12.12%) SaaS
19 12 (12.12%) Apple iOS
20 11 (11.11%) Microsoft Intune
20 11 (11.11%) Internet

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (23.23%) Microsoft Exchange
2 15 (15.15%) SharePoint
3 10 (10.10%) Confluence
4 1 (1.01%) Apache
4 1 (1.01%) CMS
4 1 (1.01%) Tomcat
4 1 (1.01%) WordPress
Applications
1 12 (12.12%) Microsoft Office
Business Applications
1 6 (6.06%) Sage 200
1 6 (6.06%) Sage 50
Cloud Services
1 71 (71.72%) Microsoft 365
2 54 (54.55%) Azure
3 12 (12.12%) SaaS
4 11 (11.11%) Entra ID
5 3 (3.03%) AWS
6 2 (2.02%) Cloud Computing
6 2 (2.02%) IaaS
6 2 (2.02%) Mimecast
6 2 (2.02%) WhatsApp
7 1 (1.01%) Amazon EC2
7 1 (1.01%) Amazon S3
7 1 (1.01%) Dropbox
7 1 (1.01%) GitHub
7 1 (1.01%) Virtual Private Cloud
Communications & Networking
1 25 (25.25%) Wi-Fi
2 16 (16.16%) DNS
2 16 (16.16%) Firewall
3 11 (11.11%) Internet
4 10 (10.10%) VLAN
5 7 (7.07%) DHCP
5 7 (7.07%) VPN
6 5 (5.05%) NAS
6 5 (5.05%) SAN
6 5 (5.05%) VoIP
7 3 (3.03%) TCP/IP
8 2 (2.02%) SD-WAN
8 2 (2.02%) WAN
9 1 (1.01%) HTTP
9 1 (1.01%) LAN
9 1 (1.01%) SSL
Database & Business Intelligence
1 3 (3.03%) SQL Server
2 1 (1.01%) MariaDB
Development Applications
1 5 (5.05%) JIRA
2 1 (1.01%) Git
General
1 47 (47.47%) Social Skills
2 18 (18.18%) Finance
3 14 (14.14%) Analytical Skills
4 7 (7.07%) Organisational Skills
4 7 (7.07%) Telecoms
5 4 (4.04%) Inclusion and Diversity
6 2 (2.02%) Legal
6 2 (2.02%) Marketing
7 1 (1.01%) Arabic Language
7 1 (1.01%) Public Sector
Libraries, Frameworks & Software Standards
1 10 (10.10%) 802.1X
2 1 (1.01%) Software Packaging
2 1 (1.01%) WSH
Miscellaneous
1 14 (14.14%) Self-Motivation
2 11 (11.11%) Driving Licence
3 6 (6.06%) EPoS
3 6 (6.06%) Onboarding
4 4 (4.04%) Video Conferencing
5 2 (2.02%) iPhone
6 1 (1.01%) Renewable Energy
6 1 (1.01%) Replication
Operating Systems
1 63 (63.64%) Windows
2 21 (21.21%) Windows Server
3 20 (20.20%) Windows 10
4 14 (14.14%) Mac OS
5 12 (12.12%) Apple iOS
6 6 (6.06%) Windows 7
7 5 (5.05%) Windows Server 2016
8 4 (4.04%) Android
9 3 (3.03%) Linux
10 2 (2.02%) Windows Server 2019
11 1 (1.01%) Debian
11 1 (1.01%) Mac OS X
11 1 (1.01%) Red Hat Enterprise Linux
11 1 (1.01%) Ubuntu
Processes & Methodologies
1 34 (34.34%) Problem-Solving
2 31 (31.31%) Customer Service
3 13 (13.13%) B2B
3 13 (13.13%) ITSM
4 12 (12.12%) Migration
5 9 (9.09%) ITIL
6 8 (8.08%) Computer Science
6 8 (8.08%) Cybersecurity
6 8 (8.08%) Disaster Recovery
6 8 (8.08%) Mentoring
7 6 (6.06%) CRM
7 6 (6.06%) High Availability
7 6 (6.06%) Infrastructure Management
7 6 (6.06%) Server Management
8 5 (5.05%) Data Privacy
8 5 (5.05%) Infrastructure Engineering
8 5 (5.05%) Remote Monitoring and Management
8 5 (5.05%) Service Delivery
9 4 (4.04%) Mobile Device Management
9 4 (4.04%) Service Management
Programming Languages
1 17 (17.17%) PowerShell
2 6 (6.06%) Python
3 1 (1.01%) Bash
3 1 (1.01%) SQL
3 1 (1.01%) VBScript
Qualifications
1 13 (13.13%) Degree
2 8 (8.08%) Microsoft Certification
3 5 (5.05%) DV Cleared
3 5 (5.05%) Security Cleared
4 4 (4.04%) DBS Check
4 4 (4.04%) MCSA
5 3 (3.03%) A+ Certification
5 3 (3.03%) MCP
6 2 (2.02%) AWS Certification
6 2 (2.02%) Azure Certification
7 1 (1.01%) MCITP
7 1 (1.01%) NVQ Level 3
Quality Assurance & Compliance
1 2 (2.02%) Cyber Essentials
1 2 (2.02%) Cyber Essentials PLUS
1 2 (2.02%) ISO 9001
1 2 (2.02%) ISO/IEC 27001
1 2 (2.02%) SLA
2 1 (1.01%) GDPR
System Software
1 59 (59.60%) Active Directory
2 8 (8.08%) VMware Infrastructure
3 5 (5.05%) Hyper-V
4 2 (2.02%) Microsoft Virtual Server
4 2 (2.02%) Virtual Desktop
4 2 (2.02%) Virtual Servers
4 2 (2.02%) VMware ESXi
5 1 (1.01%) BitLocker
5 1 (1.01%) Docker
5 1 (1.01%) Firmware
Systems Management
1 11 (11.11%) Microsoft Intune
2 2 (2.02%) Single Sign-On
3 1 (1.01%) Ansible
3 1 (1.01%) SCCM
Vendors
1 58 (58.59%) Microsoft
2 15 (15.15%) VMware
3 6 (6.06%) Sage
4 5 (5.05%) Apple
5 3 (3.03%) SonicWALL
6 2 (2.02%) ConnectWise
6 2 (2.02%) Meraki
6 2 (2.02%) ServiceNow
6 2 (2.02%) Sophos
6 2 (2.02%) WatchGuard
7 1 (1.01%) Google
7 1 (1.01%) Mitel
7 1 (1.01%) Red Hat
7 1 (1.01%) SAP
7 1 (1.01%) Veeam