Remedy ITSM Contracts with Hybrid/Remote/WFH Options

BMC Remedy IT Service Management (ITSM)
UK > Work from Home

The table below provides summary statistics for remote or hybrid contract work requiring Remedy ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Remedy ITSM over the 6 months leading up to 6 May 2025, comparing them to the same period in the previous two years.

6 months to
6 May 2025
Same period 2024 Same period 2023
Rank 284 327 455
Rank change year-on-year +43 +128 +137
Contract jobs citing Remedy ITSM 17 21 21
As % of all contract jobs with a WFH option 0.17% 0.14% 0.082%
As % of the Business Applications category 1.87% 1.58% 1.14%
Number of daily rates quoted 10 18 15
10th Percentile £331 - £350
25th Percentile £402 £425 -
Median daily rate (50th Percentile) £506 £450 £400
Median % change year-on-year +12.50% +12.50% -22.33%
75th Percentile £549 £538 £510
90th Percentile £589 £579 £542
UK median daily rate £529 £500 £500
% change year-on-year +5.75% - +11.11%

All Business Application Skills
Work from Home

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring business application skills.

Contract vacancies with a requirement for business application skills 910 1,326 1,838
As % of all contract jobs with a WFH option 9.20% 8.75% 7.20%
Number of daily rates quoted 556 758 1,043
10th Percentile £413 £371 £355
25th Percentile £491 £457 £450
Median daily rate (50th Percentile) £575 £550 £550
Median % change year-on-year +4.55% - -
75th Percentile £675 £663 £678
90th Percentile £795 £761 £775
UK median daily rate £570 £550 £550
% change year-on-year +3.64% - -
Number of hourly rates quoted 15 16 24
10th Percentile £55.65 £15.19 £25.10
25th Percentile £62.50 £21.31 £36.73
Median hourly rate £86.00 £45.00 £49.00
Median % change year-on-year +91.11% -8.16% +103.74%
75th Percentile - £48.25 £69.06
90th Percentile £87.05 £60.00 £97.50
UK median hourly rate £60.00 £41.23 £47.50
% change year-on-year +45.53% -13.20% +35.71%

Remedy ITSM
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Remedy ITSM as a proportion of all IT jobs advertised.

Remedy ITSM trend for jobs with Hybrid/Remote/WFH options

Remedy ITSM
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing Remedy ITSM.

Remedy ITSM daily rate for jobs with a WFH option

Remedy ITSM
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing Remedy ITSM over the 6 months to 6 May 2025.

Remedy ITSM daily rate histogram for jobs with a WFH option

Remedy ITSM
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) SharePoint
Applications
1 1 (5.88%) Microsoft Excel
1 1 (5.88%) Microsoft Office
1 1 (5.88%) MS Visio
Cloud Services
1 2 (11.76%) Microsoft 365
2 1 (5.88%) Azure
2 1 (5.88%) Lucidchart
2 1 (5.88%) WhatsApp
Communications & Networking
1 3 (17.65%) VPN
2 2 (11.76%) BGP
2 2 (11.76%) EIGRP
2 2 (11.76%) IPv4
2 2 (11.76%) MPLS
2 2 (11.76%) OSPF
2 2 (11.76%) SD-WAN
2 2 (11.76%) WAN
3 1 (5.88%) DNS
3 1 (5.88%) Skype
3 1 (5.88%) SSL
Database & Business Intelligence
1 1 (5.88%) Tableau
General
1 6 (35.29%) Analytical Skills
1 6 (35.29%) Telecoms
2 4 (23.53%) Organisational Skills
3 3 (17.65%) Social Skills
4 2 (11.76%) Inclusion and Diversity
5 1 (5.88%) Banking
5 1 (5.88%) Finance
5 1 (5.88%) Local Government
5 1 (5.88%) Public Sector
5 1 (5.88%) Retail
Job Titles
1 6 (35.29%) Analyst
2 3 (17.65%) Incident Analyst
3 2 (11.76%) IP Engineer
4 1 (5.88%) 2nd Line Engineer
4 1 (5.88%) 2nd Line Support Engineer
4 1 (5.88%) Active Directory Engineer
4 1 (5.88%) Business Process Improvement Analyst
4 1 (5.88%) HP Storage Engineer
4 1 (5.88%) Incident Engineer
4 1 (5.88%) IT Engineer
4 1 (5.88%) IT Support
4 1 (5.88%) ITSM Analyst
4 1 (5.88%) ITSM Project Manager
4 1 (5.88%) Network Operations Engineer
4 1 (5.88%) Operations Engineer
4 1 (5.88%) Process Improvement Analyst
4 1 (5.88%) Subject Matter Expert
4 1 (5.88%) Transmission Engineer
4 1 (5.88%) Windows Engineer
4 1 (5.88%) Windows Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 2 (11.76%) RESTful
Miscellaneous
1 3 (17.65%) CMDB
2 1 (5.88%) FMCG
2 1 (5.88%) Onboarding
2 1 (5.88%) Self-Motivation
Operating Systems
1 3 (17.65%) Windows
1 3 (17.65%) Windows 10
2 2 (11.76%) Windows Server
3 1 (5.88%) Android
3 1 (5.88%) Apple iOS
3 1 (5.88%) Windows Server 2019
Processes & Methodologies
1 11 (64.71%) ITSM
2 10 (58.82%) ITIL
3 8 (47.06%) Collaborative Working
4 6 (35.29%) Problem-Solving
5 5 (29.41%) Change Management
5 5 (29.41%) Incident Management
5 5 (29.41%) Service Management
6 4 (23.53%) Configuration Management
6 4 (23.53%) Customer Experience
6 4 (23.53%) Customer Service
7 3 (17.65%) Backlog Management
7 3 (17.65%) Escalation Management
7 3 (17.65%) Service Delivery
7 3 (17.65%) Workflow
8 2 (11.76%) Artificial Intelligence
8 2 (11.76%) Data Reconciliation
8 2 (11.76%) Network Planning
8 2 (11.76%) Stakeholder Management
9 1 (5.88%) Data Analysis
9 1 (5.88%) Operations Management
Programming Languages
1 2 (11.76%) PowerShell
1 2 (11.76%) Python
2 1 (5.88%) SQL
Qualifications
1 5 (29.41%) SC Cleared
1 5 (29.41%) Security Cleared
2 2 (11.76%) CCNP
2 2 (11.76%) Cisco Certification
3 1 (5.88%) Degree
Quality Assurance & Compliance
1 1 (5.88%) Data Quality
System Software
1 2 (11.76%) Active Directory
2 1 (5.88%) Hyper-V
2 1 (5.88%) Virtual Desktop
2 1 (5.88%) vSphere
Systems Management
1 3 (17.65%) SCCM
2 2 (11.76%) WSUS
3 1 (5.88%) Microsoft Intune
Vendors
1 17 (100.00%) Remedy
2 11 (64.71%) BMC
3 4 (23.53%) BT
3 4 (23.53%) ServiceNow
4 3 (17.65%) Cisco
5 2 (11.76%) Huawei
5 2 (11.76%) Microsoft
6 1 (5.88%) Citrix
6 1 (5.88%) HP