Period
to 28 July 2021

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 28 July 2021 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK > Work from Home
6 months to
28 Jul 2021
Same period 2020 Same period 2019
Rank 448 234 294
Rank change year-on-year -214 +60 +2
Permanent jobs citing Remedy ITSM 30 4 13
As % of all permanent jobs with a WFH option 0.13% 0.074% 0.16%
As % of the Business Applications category 2.15% 0.93% 1.67%
Number of salaries quoted 16 4 11
10th Percentile £51,875 £50,775 £53,750
25th Percentile £67,500 £63,938 £58,750
Median annual salary (50th Percentile) £75,000 £83,750 £62,500
Median % change year-on-year -10.45% +34.00% +51.52%
75th Percentile £98,750 £113,750 £66,250
90th Percentile £110,000 £120,500 "
UK median annual salary £61,250 £70,000 £45,000
% change year-on-year -12.50% +55.56% -

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for business application skills.

All Business Application Skills
Work from Home
Permanent vacancies with a requirement for business application skills 1,398 431 778
As % of all permanent jobs with a WFH option 6.12% 7.98% 9.57%
Number of salaries quoted 999 356 623
10th Percentile £36,250 £33,750 £37,650
25th Percentile £45,000 £45,000 £45,750
Median annual salary (50th Percentile) £60,000 £57,500 £57,500
Median % change year-on-year +4.35% - -4.17%
75th Percentile £77,500 £71,250 £73,750
90th Percentile £86,250 £80,000 £90,000
UK median annual salary £56,500 £57,500 £55,000
% change year-on-year -1.74% +4.55% +4.76%

Remedy ITSM
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Remedy ITSM as a proportion of all IT jobs advertised.

Remedy ITSM trend for jobs with a WFH option

Remedy ITSM
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Remedy ITSM.

Remedy ITSM salary trend for jobs with a WFH option

Remedy ITSM
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Remedy ITSM over the 6 months to 28 July 2021.

Remedy ITSM salary histogram for jobs with a WFH option

For the 6 months to 28 July 2021, Remedy ITSM job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with a WFH option and a requirement for Remedy ITSM.

1 30 (100.00%) Remedy
2 27 (90.00%) BMC
2 27 (90.00%) ITSM
2 27 (90.00%) ServiceNow
3 26 (86.67%) Service Management
4 24 (80.00%) HP
5 23 (76.67%) Presales
6 14 (46.67%) ITIL
7 13 (43.33%) Finance
8 11 (36.67%) CMS
8 11 (36.67%) Degree
8 11 (36.67%) CMDB
9 10 (33.33%) Visualisation
9 10 (33.33%) SCCM
9 10 (33.33%) SCOM
9 10 (33.33%) COBIT
9 10 (33.33%) OVSD
9 10 (33.33%) TOGAF
9 10 (33.33%) LDAP
9 10 (33.33%) SOAP
9 10 (33.33%) Web Services
9 10 (33.33%) HTML
9 10 (33.33%) JavaScript
9 10 (33.33%) OpenView
9 10 (33.33%) SSL
9 10 (33.33%) Virtual Team Management
9 10 (33.33%) Virtual Team
9 10 (33.33%) Decision-Making
9 10 (33.33%) Product Roadmap
9 10 (33.33%) IT4IT

Remedy ITSM
Co-occurring IT Skills with a WFH Option by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (36.67%) CMS
2 1 (3.33%) Confluence
2 1 (3.33%) Elasticsearch
2 1 (3.33%) SharePoint
Business Applications
1 2 (6.67%) Remedy AR System
Cloud Services
1 9 (30.00%) SaaS
2 2 (6.67%) Azure
2 2 (6.67%) Microsoft 365
3 1 (3.33%) AWS
3 1 (3.33%) GCP
3 1 (3.33%) Power Platform
3 1 (3.33%) Slack
Communications & Networking
1 10 (33.33%) SSL
2 9 (30.00%) VPN
3 2 (6.67%) DOCSIS
3 2 (6.67%) DWDM
3 2 (6.67%) MPLS
Database & Business Intelligence
1 2 (6.67%) SQL Server
2 1 (3.33%) Data Warehouse
2 1 (3.33%) PostgreSQL
2 1 (3.33%) Power BI
Development Applications
1 2 (6.67%) JIRA
2 1 (3.33%) SQL Server Management Studio (SSMS)
2 1 (3.33%) Visual Studio
General
1 13 (43.33%) Finance
2 10 (33.33%) Presentation Skills
3 7 (23.33%) Social Skills
4 2 (6.67%) Telecoms
5 1 (3.33%) Analytical Skills
5 1 (3.33%) Automotive
5 1 (3.33%) Financial Institution
Job Titles
1 12 (40.00%) Architect
2 10 (33.33%) ITSM Architect
3 9 (30.00%) Consultant
3 9 (30.00%) ITSM Consultant
3 9 (30.00%) Senior Consultant
3 9 (30.00%) Senior ITSM Consultant
3 9 (30.00%) Senior Technical Consultant
3 9 (30.00%) Technical Consultant
4 2 (6.67%) Designer
4 2 (6.67%) Remedy Architect
5 1 (3.33%) Applications Engineer
5 1 (3.33%) Delivery Director
5 1 (3.33%) Head of Delivery
5 1 (3.33%) Junior Applications Support
5 1 (3.33%) Junior Support Engineer
5 1 (3.33%) Microsoft 365 Manager
5 1 (3.33%) Power BI Developer
5 1 (3.33%) Remote Support Engineer
5 1 (3.33%) SharePoint Support
5 1 (3.33%) Solutions Sales Executive
Libraries, Frameworks & Software Standards
1 10 (33.33%) HTML
1 10 (33.33%) LDAP
1 10 (33.33%) SOAP
1 10 (33.33%) Web Services
2 9 (30.00%) Ajax
2 9 (30.00%) CSS
2 9 (30.00%) XML
3 2 (6.67%) Middleware
4 1 (3.33%) AngularJS
4 1 (3.33%) Apache Camel
4 1 (3.33%) Elastic Stack
4 1 (3.33%) HTML5
4 1 (3.33%) JDBC
4 1 (3.33%) jQuery
4 1 (3.33%) JSON
4 1 (3.33%) ODBC
4 1 (3.33%) RabbitMQ
4 1 (3.33%) React
4 1 (3.33%) REST
4 1 (3.33%) SAML
Miscellaneous
1 11 (36.67%) CMDB
2 10 (33.33%) Virtual Team
3 5 (16.67%) Self-Motivation
4 1 (3.33%) Replication
Processes & Methodologies
1 27 (90.00%) ITSM
2 26 (86.67%) Service Management
3 23 (76.67%) Presales
4 14 (46.67%) ITIL
5 10 (33.33%) Decision-Making
5 10 (33.33%) IT4IT
5 10 (33.33%) Product Roadmap
5 10 (33.33%) TOGAF
5 10 (33.33%) Virtual Team Management
5 10 (33.33%) Visualisation
6 9 (30.00%) Customer Engagement
6 9 (30.00%) Customer Requirements
6 9 (30.00%) IT Asset Management
6 9 (30.00%) ITIL V2
6 9 (30.00%) Technical Architecture
6 9 (30.00%) Thought Leadership
7 6 (20.00%) Agile Software Development
8 4 (13.33%) Business Transformation
8 4 (13.33%) DevOps
9 3 (10.00%) Artificial Intelligence
Programming Languages
1 10 (33.33%) JavaScript
2 2 (6.67%) SQL
3 1 (3.33%) C#
3 1 (3.33%) PHP
3 1 (3.33%) T-SQL
Qualifications
1 11 (36.67%) Degree
2 2 (6.67%) ITIL Certification
3 1 (3.33%) ITIL Foundation Certificate
3 1 (3.33%) Master's Degree
3 1 (3.33%) SC Cleared
3 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 10 (33.33%) COBIT
2 2 (6.67%) GDPR
2 2 (6.67%) SLA
3 1 (3.33%) GRC
3 1 (3.33%) PMO
System Software
1 1 (3.33%) Docker
Systems Management
1 10 (33.33%) OpenView
1 10 (33.33%) OVSD
1 10 (33.33%) SCCM
1 10 (33.33%) SCOM
2 9 (30.00%) HP UCMDB
3 4 (13.33%) Control-M
3 4 (13.33%) Tivoli
4 1 (3.33%) Grafana
4 1 (3.33%) Kubernetes
4 1 (3.33%) Prometheus
4 1 (3.33%) Single Sign-On
Vendors
1 30 (100.00%) Remedy
2 27 (90.00%) BMC
2 27 (90.00%) ServiceNow
3 24 (80.00%) HP
4 4 (13.33%) IBM
5 2 (6.67%) Cisco
5 2 (6.67%) MuleSoft
6 1 (3.33%) Ivanti
6 1 (3.33%) Microsoft
6 1 (3.33%) PagerDuty