Period
to 29 November 2021

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 29 November 2021 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK > Work from Home
6 months to
29 Nov 2021
Same period 2020 Same period 2019
Rank 506 299 280
Rank change year-on-year -207 -19 +5
Permanent jobs citing Remedy ITSM 45 5 8
As % of all permanent jobs with a WFH option 0.15% 0.061% 0.10%
As % of the Business Applications category 2.45% 1.05% 1.21%
Number of salaries quoted 20 5 5
Median annual salary (50th Percentile) £71,250 £60,000 £80,000
Median % change year-on-year +18.75% -25.00% +39.13%
UK median annual salary £38,250 £70,000 £37,500
% change year-on-year -45.36% +86.67% -16.67%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for business application skills.

All Business Application Skills
Work from Home
Permanent vacancies with a requirement for business application skills 1,836 475 663
As % of all permanent jobs with a WFH option 6.30% 5.77% 8.57%
Number of salaries quoted 1,271 386 557
10th Percentile £37,000 £31,250 £40,600
25th Percentile £46,250 £38,000 £46,250
Median annual salary (50th Percentile) £60,000 £55,000 £57,500
Median % change year-on-year +9.09% -4.35% -
75th Percentile £75,000 £70,000 £78,750
90th Percentile £87,500 £82,500 £105,000
UK median annual salary £56,500 £55,000 £55,000
% change year-on-year +2.73% - +4.76%

Remedy ITSM
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Remedy ITSM as a proportion of all IT jobs advertised.

Remedy ITSM trend for jobs with a WFH option

Remedy ITSM
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Remedy ITSM.

Remedy ITSM salary trend for jobs with a WFH option

Remedy ITSM
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Remedy ITSM over the 6 months to 29 November 2021.

Remedy ITSM salary histogram for jobs with a WFH option

For the 6 months to 29 November 2021, Remedy ITSM job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with a WFH option and a requirement for Remedy ITSM.

1 45 (100.00%) Remedy
2 41 (91.11%) ITSM
3 35 (77.78%) BMC
4 32 (71.11%) ServiceNow
5 26 (57.78%) Service Management
6 20 (44.44%) ITIL
6 20 (44.44%) HP
7 18 (40.00%) Presales
8 14 (31.11%) CMDB
9 13 (28.89%) Finance
10 11 (24.44%) Degree
10 11 (24.44%) SCCM
10 11 (24.44%) Decision-Making
11 10 (22.22%) Product Roadmap
11 10 (22.22%) IT4IT
11 10 (22.22%) Presentation Skills
11 10 (22.22%) Virtual Team Management
11 10 (22.22%) Virtual Team
11 10 (22.22%) SCOM
11 10 (22.22%) COBIT
11 10 (22.22%) TOGAF
11 10 (22.22%) OVSD
11 10 (22.22%) Visualisation
11 10 (22.22%) OpenView
11 10 (22.22%) CMS
11 10 (22.22%) SSL
11 10 (22.22%) LDAP
11 10 (22.22%) SOAP
11 10 (22.22%) Web Services
11 10 (22.22%) HTML

Remedy ITSM
Co-occurring IT Skills with a WFH Option by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (22.22%) CMS
2 2 (4.44%) Confluence
3 1 (2.22%) Elasticsearch
3 1 (2.22%) MS Exchange
Applications
1 2 (4.44%) Microsoft Office
Business Applications
1 4 (8.89%) SAP SM
2 2 (4.44%) Remedy AR System
Cloud Services
1 8 (17.78%) SaaS
2 4 (8.89%) SuccessFactors
3 2 (4.44%) Azure
3 2 (4.44%) Microsoft 365
4 1 (2.22%) AWS
4 1 (2.22%) Dynamics 365
4 1 (2.22%) GCP
4 1 (2.22%) Power Platform
4 1 (2.22%) Slack
Communications & Networking
1 10 (22.22%) SSL
2 8 (17.78%) VPN
3 2 (4.44%) DOCSIS
3 2 (4.44%) DWDM
3 2 (4.44%) MPLS
Database & Business Intelligence
1 5 (11.11%) SQL Server
2 1 (2.22%) Data Warehouse
2 1 (2.22%) Power BI
Development Applications
1 3 (6.67%) JIRA
2 1 (2.22%) SQL Server Management Studio (SSMS)
2 1 (2.22%) Visual Studio
General
1 13 (28.89%) Finance
2 10 (22.22%) Presentation Skills
3 8 (17.78%) Social Skills
4 4 (8.89%) Influencing Skills
4 4 (8.89%) Telecoms
5 3 (6.67%) Public Sector
6 2 (4.44%) Analytical Skills
6 2 (4.44%) Financial Institution
7 1 (2.22%) Automotive
7 1 (2.22%) Organisational Skills
7 1 (2.22%) Retail
Job Titles
1 17 (37.78%) Consultant
1 17 (37.78%) ITSM Consultant
1 17 (37.78%) Technical Consultant
2 12 (26.67%) Architect
3 10 (22.22%) ITSM Architect
4 8 (17.78%) Senior Consultant
4 8 (17.78%) Senior ITSM Consultant
4 8 (17.78%) Senior Technical Consultant
5 3 (6.67%) Administrator
5 3 (6.67%) Remedy Administrator
6 2 (4.44%) Analyst
6 2 (4.44%) Contracts Manager
6 2 (4.44%) Designer
6 2 (4.44%) Implementation Specialist
6 2 (4.44%) Remedy Architect
6 2 (4.44%) Service Analyst
6 2 (4.44%) Service Desk Analyst
6 2 (4.44%) Telecoms Manager
7 1 (2.22%) Head of Delivery
7 1 (2.22%) Junior Applications Support
Libraries, Frameworks & Software Standards
1 10 (22.22%) HTML
1 10 (22.22%) LDAP
1 10 (22.22%) SOAP
1 10 (22.22%) Web Services
2 8 (17.78%) Ajax
2 8 (17.78%) CSS
2 8 (17.78%) XML
3 4 (8.89%) SAP Basis
4 2 (4.44%) AngularJS
4 2 (4.44%) Apache Camel
4 2 (4.44%) HTML5
4 2 (4.44%) JDBC
4 2 (4.44%) jQuery
4 2 (4.44%) JSON
4 2 (4.44%) Middleware
4 2 (4.44%) ODBC
4 2 (4.44%) RabbitMQ
4 2 (4.44%) REST
4 2 (4.44%) SAML
5 1 (2.22%) Elastic Stack
Miscellaneous
1 14 (31.11%) CMDB
2 10 (22.22%) Virtual Team
3 3 (6.67%) Self-Motivation
4 1 (2.22%) Replication
Operating Systems
1 5 (11.11%) Windows
2 4 (8.89%) Windows Server
3 3 (6.67%) Linux
4 1 (2.22%) CentOS
4 1 (2.22%) Windows 10
4 1 (2.22%) Windows 7
4 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 41 (91.11%) ITSM
2 26 (57.78%) Service Management
3 20 (44.44%) ITIL
4 18 (40.00%) Presales
5 11 (24.44%) Decision-Making
6 10 (22.22%) IT4IT
6 10 (22.22%) Product Roadmap
6 10 (22.22%) TOGAF
6 10 (22.22%) Virtual Team Management
6 10 (22.22%) Visualisation
7 9 (20.00%) Infrastructure Monitoring
8 8 (17.78%) Customer Engagement
8 8 (17.78%) Customer Requirements
8 8 (17.78%) IT Asset Management
8 8 (17.78%) ITIL V2
8 8 (17.78%) Technical Architecture
8 8 (17.78%) Thought Leadership
9 6 (13.33%) Release Management
10 5 (11.11%) Agile Software Development
11 4 (8.89%) Incident Management
Programming Languages
1 10 (22.22%) JavaScript
2 4 (8.89%) SQL
3 1 (2.22%) PHP
3 1 (2.22%) T-SQL
Qualifications
1 11 (24.44%) Degree
2 3 (6.67%) ITIL Certification
3 2 (4.44%) HNC
3 2 (4.44%) HND
3 2 (4.44%) ITIL Foundation Certificate
4 1 (2.22%) MBA
4 1 (2.22%) SC Cleared
4 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 10 (22.22%) COBIT
2 6 (13.33%) SLA
3 2 (4.44%) GDPR
3 2 (4.44%) GRC
System Software
1 2 (4.44%) Active Directory
2 1 (2.22%) Docker
2 1 (2.22%) Virtual Desktop
2 1 (2.22%) VMware Infrastructure
Systems Management
1 11 (24.44%) SCCM
2 10 (22.22%) OpenView
2 10 (22.22%) OVSD
2 10 (22.22%) SCOM
3 8 (17.78%) HP UCMDB
4 2 (4.44%) Single Sign-On
5 1 (2.22%) Grafana
5 1 (2.22%) Kubernetes
5 1 (2.22%) Microsoft Intune
5 1 (2.22%) Prometheus
Vendors
1 45 (100.00%) Remedy
2 35 (77.78%) BMC
3 32 (71.11%) ServiceNow
4 20 (44.44%) HP
5 4 (8.89%) Ariba
5 4 (8.89%) hybris
5 4 (8.89%) SAP
6 3 (6.67%) Microsoft
7 2 (4.44%) Cisco
7 2 (4.44%) Ivanti
7 2 (4.44%) MuleSoft
7 2 (4.44%) Oracle
8 1 (2.22%) PagerDuty
8 1 (2.22%) Salesforce.com
8 1 (2.22%) VMware