Period
to

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 3 July 2022 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK > Work from Home
6 months to
3 Jul 2022
Same period 2021 Same period 2020
Rank 836 565 302
Rank change year-on-year -271 -263 +44
Permanent jobs citing Remedy ITSM 42 53 5
As % of all permanent jobs with a WFH option 0.053% 0.14% 0.056%
As % of the Business Applications category 1.38% 2.69% 0.83%
Number of salaries quoted 32 22 3
10th Percentile £46,250 £46,313 £73,000
25th Percentile £52,188 £56,563 £75,625
Median annual salary (50th Percentile) £71,250 £75,000 £95,000
Median % change year-on-year -5.00% -21.05% +52.00%
75th Percentile £82,500 £103,750 £117,500
90th Percentile £85,000 £110,000 £122,000
UK median annual salary £47,500 £60,000 £60,750
% change year-on-year -20.83% -1.23% +35.00%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for business application skills.

All Business Application Skills
Work from Home
Permanent vacancies with a requirement for business application skills 3,038 1,967 599
As % of all permanent jobs with a WFH option 3.83% 5.23% 6.68%
Number of salaries quoted 1,834 1,364 471
10th Percentile £37,500 £33,825 £35,000
25th Percentile £43,750 £43,750 £45,000
Median annual salary (50th Percentile) £57,500 £57,500 £57,500
Median % change year-on-year - - -4.17%
75th Percentile £75,000 £73,750 £73,750
90th Percentile £90,000 £85,000 £87,500
UK median annual salary £57,500 £56,750 £57,500
% change year-on-year +1.32% -1.30% +4.55%

Remedy ITSM
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Remedy ITSM as a proportion of all IT jobs advertised.

Remedy ITSM trend for jobs with a WFH option

Remedy ITSM
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Remedy ITSM.

Remedy ITSM salary trend for jobs with a WFH option

Remedy ITSM
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Remedy ITSM over the 6 months to 3 July 2022.

Remedy ITSM salary histogram for jobs with a WFH option

For the 6 months to 3 July 2022, Remedy ITSM job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with a WFH option and a requirement for Remedy ITSM.

1 42 (100.00%) Remedy
2 34 (80.95%) ITSM
3 30 (71.43%) BMC
4 29 (69.05%) ITIL
5 28 (66.67%) Service Management
6 24 (57.14%) ServiceNow
7 15 (35.71%) Social Skills
8 14 (33.33%) CMDB
9 13 (30.95%) Degree
9 13 (30.95%) Presales
9 13 (30.95%) HP
10 12 (28.57%) VPN
10 12 (28.57%) Customer Requirements
11 11 (26.19%) JavaScript
11 11 (26.19%) SOAP
11 11 (26.19%) SaaS
12 10 (23.81%) Incident Management
12 10 (23.81%) Law
13 9 (21.43%) Web Services
13 9 (21.43%) XML
13 9 (21.43%) HTML
13 9 (21.43%) LDAP
13 9 (21.43%) CSS
13 9 (21.43%) SSL
13 9 (21.43%) Ajax
13 9 (21.43%) Technical Architecture
13 9 (21.43%) Customer Engagement
13 9 (21.43%) IT Asset Management
13 9 (21.43%) HP UCMDB
13 9 (21.43%) Thought Leadership

Remedy ITSM
Co-occurring IT Skills with a WFH Option by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (11.90%) Microsoft Office
2 2 (4.76%) Microsoft Excel
3 1 (2.38%) Microsoft PowerPoint
Cloud Services
1 11 (26.19%) SaaS
2 2 (4.76%) PaaS
Communications & Networking
1 12 (28.57%) VPN
2 9 (21.43%) SSL
3 8 (19.05%) ADSL
4 5 (11.90%) Ethernet
4 5 (11.90%) Internet
4 5 (11.90%) LAN
4 5 (11.90%) WAN
5 4 (9.52%) Cisco Nexus
5 4 (9.52%) Firewall
5 4 (9.52%) MPLS
5 4 (9.52%) Wi-Fi
5 4 (9.52%) Wireless
5 4 (9.52%) WLAN
6 1 (2.38%) Cisco IOS
6 1 (2.38%) VoIP
Database & Business Intelligence
1 2 (4.76%) Relational Database
2 1 (2.38%) GIS
Development Applications
1 2 (4.76%) JIRA
General
1 15 (35.71%) Social Skills
2 10 (23.81%) Law
3 6 (14.29%) Organisational Skills
3 6 (14.29%) Telecoms
4 4 (9.52%) Influencing Skills
4 4 (9.52%) Public Sector
5 3 (7.14%) Finance
5 3 (7.14%) Legal
6 1 (2.38%) Analytical Skills
6 1 (2.38%) Billing
6 1 (2.38%) Documentation Skills
6 1 (2.38%) Inclusion and Diversity
6 1 (2.38%) Marketing
Job Titles
1 11 (26.19%) Analyst
1 11 (26.19%) Consultant
1 11 (26.19%) Technical Consultant
2 9 (21.43%) ITSM Consultant
2 9 (21.43%) Senior Consultant
2 9 (21.43%) Senior ITSM Consultant
2 9 (21.43%) Senior Technical Consultant
3 5 (11.90%) Senior Analyst
4 4 (9.52%) 3rd Line Engineer
4 4 (9.52%) 3rd Line Network Engineer
4 4 (9.52%) Incident Analyst
4 4 (9.52%) Network Engineer
4 4 (9.52%) Service Analyst
5 3 (7.14%) IT Analyst
5 3 (7.14%) Senior Incident Analyst
5 3 (7.14%) Service Desk Analyst
6 2 (4.76%) IT Project Manager
6 2 (4.76%) Java Developer
6 2 (4.76%) Senior IT Manager
6 2 (4.76%) Senior Project Manager
Libraries, Frameworks & Software Standards
1 11 (26.19%) SOAP
2 9 (21.43%) Ajax
2 9 (21.43%) CSS
2 9 (21.43%) HTML
2 9 (21.43%) LDAP
2 9 (21.43%) Web Services
2 9 (21.43%) XML
3 2 (4.76%) JavaFX
3 2 (4.76%) Middleware
3 2 (4.76%) REST
Miscellaneous
1 14 (33.33%) CMDB
2 4 (9.52%) Data Centre
2 4 (9.52%) Enterprise Software
2 4 (9.52%) Management Information System
3 3 (7.14%) Virtual Team
3 3 (7.14%) Wiki
4 2 (4.76%) Driving Licence
Processes & Methodologies
1 34 (80.95%) ITSM
2 29 (69.05%) ITIL
3 28 (66.67%) Service Management
4 13 (30.95%) Presales
5 12 (28.57%) Customer Requirements
6 10 (23.81%) Incident Management
7 9 (21.43%) Customer Engagement
7 9 (21.43%) IT Asset Management
7 9 (21.43%) Technical Architecture
7 9 (21.43%) Thought Leadership
8 7 (16.67%) Configuration Management
8 7 (16.67%) Continuous Improvement
8 7 (16.67%) Problem Management
9 6 (14.29%) Escalation Management
9 6 (14.29%) Project Delivery
10 5 (11.90%) Change Management
10 5 (11.90%) Service Delivery
11 4 (9.52%) ERP
11 4 (9.52%) Network Management
11 4 (9.52%) Root Cause Analysis
Programming Languages
1 11 (26.19%) JavaScript
2 2 (4.76%) Java
2 2 (4.76%) SQL
Qualifications
1 13 (30.95%) Degree
2 5 (11.90%) Cisco Certification
3 4 (9.52%) CCNP
4 2 (4.76%) Computer Science Degree
4 2 (4.76%) Master's Degree
4 2 (4.76%) SC Cleared
4 2 (4.76%) Security Cleared
5 1 (2.38%) CCNA
5 1 (2.38%) ITIL Certification
5 1 (2.38%) ITIL Foundation Certificate
5 1 (2.38%) Network+ Certification
Quality Assurance & Compliance
1 5 (11.90%) SLA
2 1 (2.38%) Data Quality
System Software
1 1 (2.38%) Firmware
Systems Management
1 9 (21.43%) HP UCMDB
Vendors
1 42 (100.00%) Remedy
2 30 (71.43%) BMC
3 24 (57.14%) ServiceNow
4 13 (30.95%) HP
5 6 (14.29%) Microsoft
5 6 (14.29%) Salesforce.com
6 5 (11.90%) Cisco
6 5 (11.90%) Ericsson
6 5 (11.90%) SolarWinds
7 4 (9.52%) CheckPoint
7 4 (9.52%) Juniper
7 4 (9.52%) Palo Alto
8 3 (7.14%) Avaya
8 3 (7.14%) Virgin Media
9 2 (4.76%) Oracle
9 2 (4.76%) SAP