Hybrid/Remote Remedy ITSM Job Trends

BMC Remedy IT Service Management (ITSM)
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Remedy ITSM skills. It covers permanent job vacancies from the 6 months leading up to 25 October 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Oct 2025
Same period 2024 Same period 2023
Rank 397 461 452
Rank change year-on-year +64 -9 +290
Permanent jobs citing Remedy ITSM 18 14 46
As % of all permanent jobs with remote/hybrid work options 0.11% 0.069% 0.20%
As % of the Business Applications category 1.80% 1.16% 3.76%
Number of salaries quoted 18 10 33
10th Percentile £39,000 £53,104 £52,000
25th Percentile £45,250 £59,688 £62,500
Median annual salary (50th Percentile) £80,000 £67,500 £82,500
Median % change year-on-year +18.52% -18.18% +3.13%
75th Percentile - £68,750 £88,750
90th Percentile - £71,250 -
UK median annual salary £43,500 £52,500 £82,500
% change year-on-year -17.14% -36.36% +44.74%

All Business Application Skills
Work from Home

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring business application skills.

Permanent vacancies with a requirement for business application skills 1,001 1,210 1,225
As % of all permanent jobs with a WFH option 6.19% 6.01% 5.35%
Number of salaries quoted 680 586 920
10th Percentile £34,000 £31,250 £37,500
25th Percentile £42,500 £41,250 £46,438
Median annual salary (50th Percentile) £60,000 £55,000 £60,250
Median % change year-on-year +9.09% -8.71% +0.42%
75th Percentile £80,000 £78,458 £76,250
90th Percentile £98,000 £95,000 £90,000
UK median annual salary £57,500 £60,000 £60,000
% change year-on-year -4.17% - -

Remedy ITSM
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Remedy ITSM and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Remedy ITSM job vacancy trend for remote/hybrid jobs

Remedy ITSM
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Remedy ITSM.

Salary distribution trend for jobs with remote/hybrid work options citing Remedy ITSM

Remedy ITSM
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Remedy ITSM over the 6 months to 25 October 2025.

Remedy ITSM salary histogram for jobs with remote/hybrid work options

Remedy ITSM
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (22.22%) Microsoft Office
Business Applications
1 1 (5.56%) assyst
Communications & Networking
1 4 (22.22%) Wi-Fi
General
1 11 (61.11%) Banking
1 11 (61.11%) Finance
1 11 (61.11%) Social Skills
2 1 (5.56%) Police
Job Titles
1 5 (27.78%) Analyst
2 4 (22.22%) Support Analyst
3 2 (11.11%) Administrator
3 2 (11.11%) Developer
3 2 (11.11%) Remedy Administrator
3 2 (11.11%) Remedy Developer
4 1 (5.56%) IT Analyst
4 1 (5.56%) ITSM Analyst
4 1 (5.56%) Service Analyst
4 1 (5.56%) Service Management Analyst
Operating Systems
1 4 (22.22%) Windows
Processes & Methodologies
1 18 (100.00%) ITSM
2 17 (94.44%) Asset Management
3 14 (77.78%) ITIL
4 11 (61.11%) IT Asset Management
5 5 (27.78%) Change Management
5 5 (27.78%) Incident Management
5 5 (27.78%) Problem Management
6 4 (22.22%) Customer Service
6 4 (22.22%) Major Incident Management
6 4 (22.22%) Mobile Device Management
7 3 (16.67%) Service Delivery
8 2 (11.11%) Kalman Filter
8 2 (11.11%) Problem-Solving
9 1 (5.56%) Collaborative Working
9 1 (5.56%) Continuous Improvement
9 1 (5.56%) Line Management
9 1 (5.56%) Project Delivery
9 1 (5.56%) Project Management
9 1 (5.56%) Service Management
Programming Languages
1 2 (11.11%) JavaScript
Qualifications
1 2 (11.11%) SC Cleared
1 2 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (5.56%) PMO
System Software
1 4 (22.22%) BitLocker
1 4 (22.22%) Firmware
Systems Management
1 4 (22.22%) SCCM
Vendors
1 18 (100.00%) Remedy
2 14 (77.78%) BMC
3 12 (66.67%) ServiceNow
4 4 (22.22%) Apple
4 4 (22.22%) HP
4 4 (22.22%) McAfee
4 4 (22.22%) Microsoft
4 4 (22.22%) MobileIron
5 1 (5.56%) IFS