Hybrid/Remote Remedy ITSM Job Trends

BMC Remedy IT Service Management (ITSM)
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Remedy ITSM skills. It covers permanent job vacancies from the 6 months leading up to 17 June 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Jun 2026
Same period 2025 Same period 2024
Rank 404 416 562
Rank change year-on-year +12 +146 -2
Permanent jobs citing Remedy ITSM 14 11 23
As % of all permanent jobs with remote/hybrid work options 0.070% 0.072% 0.067%
As % of the Business Applications category 1.61% 1.22% 1.17%
Number of salaries quoted 14 11 17
10th Percentile £46,250 - £38,400
25th Percentile - - £62,500
Median annual salary (50th Percentile) £80,000 £39,000 £67,500
Median % change year-on-year +105.13% -42.22% -18.18%
75th Percentile £83,750 £65,000 £80,000
90th Percentile £85,000 - £88,750
UK median annual salary £47,500 £50,000 £67,500
% change year-on-year -5.00% -25.93% -14.29%

All Business Application Skills
Work from Home

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring business application skills.

Permanent vacancies with a requirement for business application skills 872 899 1,973
As % of all permanent jobs with a WFH option 4.37% 5.86% 5.71%
Number of salaries quoted 540 672 1,179
10th Percentile £34,900 £33,750 £32,000
25th Percentile £41,500 £42,500 £41,250
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% -8.38%
75th Percentile £80,000 £80,000 £72,500
90th Percentile £117,500 £108,625 £90,000
UK median annual salary £60,000 £60,000 £57,500
% change year-on-year - +4.35% -4.17%

Remedy ITSM
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Remedy ITSM and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Remedy ITSM job vacancy trend for remote/hybrid jobs

Remedy ITSM
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Remedy ITSM.

Salary distribution trend for jobs with remote/hybrid work options citing Remedy ITSM

Remedy ITSM
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Remedy ITSM over the 6 months to 17 June 2026.

Remedy ITSM salary histogram for jobs with remote/hybrid work options

Remedy ITSM
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 3 (21.43%) Azure
1 3 (21.43%) Microsoft 365
Communications & Networking
1 3 (21.43%) VLAN
1 3 (21.43%) VPN
1 3 (21.43%) Wi-Fi
General
1 9 (64.29%) Social Skills
2 7 (50.00%) Banking
2 7 (50.00%) Finance
Job Titles
1 7 (50.00%) IT Manager
2 4 (28.57%) Consultant
2 4 (28.57%) Remedy Consultant
3 3 (21.43%) 3rd Line Engineer
3 3 (21.43%) 3rd Line Network Engineer
3 3 (21.43%) 3rd Line Support
3 3 (21.43%) 3rd Line Support Engineer
3 3 (21.43%) Azure Engineer
3 3 (21.43%) Support Engineer
4 2 (14.29%) 3rd Line Technical Engineer
4 2 (14.29%) 3rd Line Technical Support
4 2 (14.29%) Microsoft Engineer
4 2 (14.29%) Technical Engineer
4 2 (14.29%) Windows Engineer
4 2 (14.29%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 3 (21.43%) Web Services
Operating Systems
1 2 (14.29%) Windows
Processes & Methodologies
1 10 (71.43%) ITIL
1 10 (71.43%) ITSM
2 7 (50.00%) Asset Management
3 3 (21.43%) Change Management
3 3 (21.43%) Incident Management
3 3 (21.43%) Network Virtualisation
3 3 (21.43%) Problem Management
3 3 (21.43%) Project Delivery
4 2 (14.29%) Coaching
4 2 (14.29%) Mentoring
4 2 (14.29%) PRINCE2
4 2 (14.29%) Technology Transformation
4 2 (14.29%) Ticket Management
Qualifications
1 4 (28.57%) SC Cleared
1 4 (28.57%) Security Cleared
Quality Assurance & Compliance
1 3 (21.43%) SLA
Systems Management
1 3 (21.43%) Autotask
Vendors
1 14 (100.00%) Remedy
2 11 (78.57%) BMC
3 10 (71.43%) ServiceNow
4 3 (21.43%) ConnectWise
4 3 (21.43%) Microsoft