Hybrid/Remote Remedy ITSM Job Trends

BMC Remedy IT Service Management (ITSM)
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Remedy ITSM skills. It covers permanent job vacancies from the 6 months leading up to 15 December 2025, with comparisons to the same periods in the previous two years.

6 months to
15 Dec 2025
Same period 2024 Same period 2023
Rank 351 452 443
Rank change year-on-year +101 -9 +237
Permanent jobs citing Remedy ITSM 21 6 36
As % of all permanent jobs with remote/hybrid work options 0.14% 0.034% 0.18%
As % of the Business Applications category 2.23% 0.54% 3.22%
Number of salaries quoted 21 4 28
10th Percentile £49,793 £48,535 £62,500
25th Percentile - £51,961 £76,250
Median annual salary (50th Percentile) £80,000 £61,680 £82,500
Median % change year-on-year +29.70% -25.24% +3.13%
75th Percentile - £75,000 £88,750
90th Percentile - £86,250 -
UK median annual salary £59,000 £47,500 £82,500
% change year-on-year +24.21% -42.42% +17.86%

All Business Application Skills
Work from Home

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring business application skills.

Permanent vacancies with a requirement for business application skills 941 1,121 1,118
As % of all permanent jobs with a WFH option 6.17% 6.34% 5.58%
Number of salaries quoted 637 522 794
10th Percentile £33,750 £31,250 £39,000
25th Percentile £42,500 £42,500 £47,500
Median annual salary (50th Percentile) £60,000 £57,500 £62,500
Median % change year-on-year +4.35% -8.00% +1.63%
75th Percentile £80,000 £82,500 £77,500
90th Percentile £91,250 £100,000 £92,500
UK median annual salary £60,000 £59,000 £60,000
% change year-on-year +1.69% -1.67% -4.00%

Remedy ITSM
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Remedy ITSM and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Remedy ITSM job vacancy trend for remote/hybrid jobs

Remedy ITSM
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Remedy ITSM.

Salary distribution trend for jobs with remote/hybrid work options citing Remedy ITSM

Remedy ITSM
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Remedy ITSM over the 6 months to 15 December 2025.

Remedy ITSM salary histogram for jobs with remote/hybrid work options

Remedy ITSM
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 1 (4.76%) assyst
General
1 18 (85.71%) Social Skills
2 16 (76.19%) Banking
2 16 (76.19%) Finance
3 1 (4.76%) Analytical Skills
3 1 (4.76%) Police
Job Titles
1 2 (9.52%) Administrator
1 2 (9.52%) Developer
1 2 (9.52%) IT Manager
1 2 (9.52%) Remedy Administrator
1 2 (9.52%) Remedy Developer
2 1 (4.76%) Analyst
2 1 (4.76%) IT Analyst
2 1 (4.76%) IT Services Manager
2 1 (4.76%) ITSM Analyst
2 1 (4.76%) Problem Manager
2 1 (4.76%) Service Analyst
2 1 (4.76%) Service Management Analyst
2 1 (4.76%) Service Manager
Processes & Methodologies
1 21 (100.00%) ITIL
1 21 (100.00%) ITSM
2 18 (85.71%) Asset Management
3 16 (76.19%) IT Asset Management
4 3 (14.29%) Change Management
4 3 (14.29%) Service Delivery
4 3 (14.29%) Service Management
5 2 (9.52%) Kalman Filter
5 2 (9.52%) Problem Management
5 2 (9.52%) Problem-Solving
5 2 (9.52%) Project Management
6 1 (4.76%) Analytical Thinking
6 1 (4.76%) Change Advisory Board
6 1 (4.76%) Collaborative Culture
6 1 (4.76%) Collaborative Working
6 1 (4.76%) Decision-Making
6 1 (4.76%) Line Management
6 1 (4.76%) Proactive Management
6 1 (4.76%) Project Delivery
6 1 (4.76%) Release Management
Programming Languages
1 2 (9.52%) JavaScript
Qualifications
1 2 (9.52%) SC Cleared
1 2 (9.52%) Security Cleared
2 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.76%) PMO
Vendors
1 21 (100.00%) BMC
1 21 (100.00%) Remedy
2 19 (90.48%) ServiceNow
3 1 (4.76%) IFS