Hybrid/Remote Remedy ITSM Job Trends

BMC Remedy IT Service Management (ITSM)
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Remedy ITSM skills. It covers permanent job vacancies from the 6 months leading up to 24 November 2025, with comparisons to the same periods in the previous two years.

6 months to
24 Nov 2025
Same period 2024 Same period 2023
Rank 351 457 448
Rank change year-on-year +106 -9 +259
Permanent jobs citing Remedy ITSM 18 10 37
As % of all permanent jobs with remote/hybrid work options 0.12% 0.050% 0.17%
As % of the Business Applications category 1.86% 0.82% 3.27%
Number of salaries quoted 18 6 30
10th Percentile £48,430 £50,058 £62,500
25th Percentile - £56,961 £76,250
Median annual salary (50th Percentile) £80,000 £67,500 £82,500
Median % change year-on-year +18.52% -18.18% +3.13%
75th Percentile - £68,750 £88,750
90th Percentile - £81,250 -
UK median annual salary £58,750 £50,000 £82,500
% change year-on-year +17.50% -39.39% +15.79%

All Business Application Skills
Work from Home

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring business application skills.

Permanent vacancies with a requirement for business application skills 970 1,218 1,130
As % of all permanent jobs with a WFH option 6.41% 6.08% 5.31%
Number of salaries quoted 665 592 828
10th Percentile £34,000 £31,250 £37,750
25th Percentile £42,500 £41,438 £46,778
Median annual salary (50th Percentile) £60,000 £55,680 £62,500
Median % change year-on-year +7.76% -10.91% +4.17%
75th Percentile £80,000 £81,250 £77,500
90th Percentile £92,500 £100,000 £90,375
UK median annual salary £58,500 £60,000 £60,000
% change year-on-year -2.50% - -4.00%

Remedy ITSM
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Remedy ITSM and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Remedy ITSM job vacancy trend for remote/hybrid jobs

Remedy ITSM
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Remedy ITSM.

Salary distribution trend for jobs with remote/hybrid work options citing Remedy ITSM

Remedy ITSM
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Remedy ITSM over the 6 months to 24 November 2025.

Remedy ITSM salary histogram for jobs with remote/hybrid work options

Remedy ITSM
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 1 (5.56%) assyst
General
1 15 (83.33%) Banking
1 15 (83.33%) Finance
1 15 (83.33%) Social Skills
2 1 (5.56%) Police
Job Titles
1 2 (11.11%) Administrator
1 2 (11.11%) Developer
1 2 (11.11%) Remedy Administrator
1 2 (11.11%) Remedy Developer
2 1 (5.56%) Analyst
2 1 (5.56%) IT Analyst
2 1 (5.56%) ITSM Analyst
2 1 (5.56%) Service Analyst
2 1 (5.56%) Service Management Analyst
Processes & Methodologies
1 18 (100.00%) ITIL
1 18 (100.00%) ITSM
2 17 (94.44%) Asset Management
3 15 (83.33%) IT Asset Management
4 3 (16.67%) Service Delivery
5 2 (11.11%) Kalman Filter
5 2 (11.11%) Problem-Solving
6 1 (5.56%) Change Management
6 1 (5.56%) Collaborative Working
6 1 (5.56%) Continuous Improvement
6 1 (5.56%) Incident Management
6 1 (5.56%) Line Management
6 1 (5.56%) Problem Management
6 1 (5.56%) Project Delivery
6 1 (5.56%) Project Management
6 1 (5.56%) Service Management
Programming Languages
1 2 (11.11%) JavaScript
Qualifications
1 2 (11.11%) SC Cleared
1 2 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (5.56%) PMO
Vendors
1 18 (100.00%) BMC
1 18 (100.00%) Remedy
2 16 (88.89%) ServiceNow
3 1 (5.56%) IFS