Hybrid/Remote Remedy ITSM Job Trends

BMC Remedy IT Service Management (ITSM)
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Remedy ITSM skills. It covers vacancies from the 6 months leading up to 17 September 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 415 486 460
Rank change year-on-year +71 -26 +351
Permanent jobs citing Remedy ITSM 14 21 52
As % of all permanent jobs with a WFH option 0.086% 0.090% 0.21%
As % of the Business Applications category 1.38% 1.28% 4.09%
Number of salaries quoted 14 16 32
10th Percentile - £37,375 £52,000
25th Percentile £39,000 £56,591 £62,500
Median annual salary (50th Percentile) £65,346 £67,500 £82,500
Median % change year-on-year -3.19% -18.18% +3.13%
75th Percentile £80,000 £68,750 £88,750
90th Percentile - £74,375 -
UK median annual salary £40,000 £51,680 £82,500
% change year-on-year -22.60% -37.36% +34.69%

All Business Application Skills
Work from Home

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring business application skills.

Permanent vacancies with a requirement for business application skills 1,016 1,636 1,271
As % of all permanent jobs with a WFH option 6.26% 7.01% 5.12%
Number of salaries quoted 732 725 979
10th Percentile £33,750 £31,250 £38,415
25th Percentile £41,250 £41,250 £46,570
Median annual salary (50th Percentile) £60,000 £55,500 £60,000
Median % change year-on-year +8.11% -7.50% +1.69%
75th Percentile £80,000 £80,000 £76,250
90th Percentile £102,250 £95,000 £88,750
UK median annual salary £60,000 £60,000 £60,000

Remedy ITSM
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Remedy ITSM as a proportion of all IT jobs advertised.

Remedy ITSM trend for jobs with Hybrid/Remote/WFH options

Remedy ITSM
Salary Trend for Jobs with Hybrid Work Options

Salary distribution trend for jobs with remote work options citing Remedy ITSM.

Salary distribution trend for jobs with remote work options citing Remedy ITSM

Remedy ITSM
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Remedy ITSM over the 6 months to 17 September 2025.

Remedy ITSM salary histogram for jobs with a WFH option

Remedy ITSM
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (42.86%) Microsoft Office
Business Applications
1 1 (7.14%) assyst
Cloud Services
1 1 (7.14%) SaaS
Communications & Networking
1 6 (42.86%) Wi-Fi
2 1 (7.14%) SSL
2 1 (7.14%) VPN
General
1 6 (42.86%) Banking
1 6 (42.86%) Finance
1 6 (42.86%) Social Skills
2 1 (7.14%) Police
Job Titles
1 7 (50.00%) Analyst
2 6 (42.86%) Support Analyst
3 1 (7.14%) Consultant
3 1 (7.14%) IT Analyst
3 1 (7.14%) ITSM Analyst
3 1 (7.14%) Senior
3 1 (7.14%) Senior Consultant
3 1 (7.14%) Senior ServiceNow Consultant
3 1 (7.14%) Senior Technical Consultant
3 1 (7.14%) Service Analyst
3 1 (7.14%) Service Management Analyst
3 1 (7.14%) ServiceNow Consultant
3 1 (7.14%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (7.14%) Ajax
1 1 (7.14%) CSS
1 1 (7.14%) HTML
1 1 (7.14%) LDAP
1 1 (7.14%) SOAP
1 1 (7.14%) Web Services
1 1 (7.14%) XML
Miscellaneous
1 1 (7.14%) CMDB
Operating Systems
1 6 (42.86%) Windows
Processes & Methodologies
1 14 (100.00%) ITSM
2 12 (85.71%) Asset Management
3 8 (57.14%) ITIL
4 7 (50.00%) Change Management
4 7 (50.00%) Incident Management
4 7 (50.00%) IT Asset Management
4 7 (50.00%) Problem Management
5 6 (42.86%) Customer Service
5 6 (42.86%) Major Incident Management
5 6 (42.86%) Mobile Device Management
6 2 (14.29%) Service Management
7 1 (7.14%) Collaborative Working
7 1 (7.14%) Continuous Improvement
7 1 (7.14%) Customer Requirements
7 1 (7.14%) Presales
7 1 (7.14%) Project Delivery
7 1 (7.14%) Project Management
7 1 (7.14%) Service Delivery
7 1 (7.14%) Technical Architecture
7 1 (7.14%) Thought Leadership
Programming Languages
1 1 (7.14%) JavaScript
Qualifications
1 1 (7.14%) Degree
1 1 (7.14%) SC Cleared
1 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 1 (7.14%) PMO
System Software
1 6 (42.86%) BitLocker
1 6 (42.86%) Firmware
Systems Management
1 6 (42.86%) SCCM
2 1 (7.14%) HP UCMDB
Vendors
1 14 (100.00%) Remedy
2 8 (57.14%) BMC
2 8 (57.14%) ServiceNow
3 7 (50.00%) HP
4 6 (42.86%) Apple
4 6 (42.86%) McAfee
4 6 (42.86%) Microsoft
4 6 (42.86%) MobileIron
5 1 (7.14%) IFS