Ticket Management
UK > Work from Home
The table below provides summary statistics and contractor rates for remote or hybrid contract work requiring Ticket Management skills. It covers contract job vacancies from the 6 months leading up to 15 January 2026, with comparisons to the same periods in the previous two years.
| 6 months to 15 Jan 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 295 | 306 | 334 |
| Rank change year-on-year | +11 | +28 | +169 |
| Contract jobs citing Ticket Management | 18 | 10 | 31 |
| As % of all contract jobs with remote/hybrid work options | 0.18% | 0.091% | 0.19% |
| As % of the Processes & Methodologies category | 0.20% | 0.10% | 0.22% |
| Number of daily rates quoted | 6 | 3 | 30 |
| 10th Percentile | - | £136 | £192 |
| 25th Percentile | £413 | £144 | £208 |
| Median daily rate (50th Percentile) | £425 | £163 | £343 |
| Median % change year-on-year | +161.54% | -52.55% | -2.14% |
| 75th Percentile | £438 | £228 | £570 |
| 90th Percentile | £488 | £264 | £650 |
| UK median daily rate | £309 | £213 | £215 |
| % change year-on-year | +45.53% | -1.16% | -6.52% |
| Number of hourly rates quoted | 1 | 1 | 0 |
| Median hourly rate | £12.21 | £25.00 | - |
| Median % change year-on-year | -51.16% | - | - |
| UK median hourly rate | £18.87 | £18.51 | £12.50 |
| % change year-on-year | +1.94% | +48.08% | -29.46% |
All Process & Methodology Skills
Work from Home
Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 9,155 | 9,844 | 14,171 |
| As % of all contract jobs with a WFH option | 90.28% | 89.58% | 88.38% |
| Number of daily rates quoted | 6,014 | 6,207 | 9,574 |
| 10th Percentile | £330 | £325 | £350 |
| 25th Percentile | £413 | £413 | £425 |
| Median daily rate (50th Percentile) | £513 | £525 | £525 |
| Median % change year-on-year | -2.38% | - | -4.55% |
| 75th Percentile | £613 | £638 | £638 |
| 90th Percentile | £720 | £750 | £738 |
| UK median daily rate | £500 | £525 | £525 |
| % change year-on-year | -4.76% | - | -4.55% |
| Number of hourly rates quoted | 325 | 184 | 378 |
| 10th Percentile | £15.50 | £18.65 | £15.95 |
| 25th Percentile | £20.36 | £22.00 | £24.25 |
| Median hourly rate | £45.46 | £35.14 | £50.00 |
| Median % change year-on-year | +29.37% | -29.72% | -13.04% |
| 75th Percentile | £65.00 | £60.63 | £70.00 |
| 90th Percentile | £70.00 | £75.00 | £86.50 |
| UK median hourly rate | £25.15 | £32.50 | £40.50 |
| % change year-on-year | -22.62% | -19.75% | +15.71% |
Ticket Management
Job Vacancy Trend for Remote/Hybrid Jobs
Historical trend showing the proportion of contract IT job postings citing Ticket Management and offering remote or hybrid work options relative to all contract IT jobs advertised.
Ticket Management
Daily Rate Trend for Remote/Hybrid Jobs
Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Ticket Management.
Ticket Management
Hourly Rate Trend for Remote/Hybrid Jobs
Contractor hourly rate distribution trend for jobs with remote/hybrid work options citing Ticket Management.
Ticket Management
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category: