101 to 125 of 462 Customer Engagement Jobs in England

Specialist and become a trusted partner to laboratories across South East England. In this field-based role, youll combine scientific expertise, technical troubleshooting, and customer engagement to help laboratories maximise the value of Hologics diagnostic solutions while delivering exceptional user experiences. What to Expect … confident operating and optimising Hologic systems. Provide advanced applications troubleshooting and guidance to help customers resolve complex issues quickly and effectively. Support the full customer journeyfrom pre-site and site assessments to ongoing post-installation support. Build strong, long-term relationships that drive customer satisfaction and retention. Identify ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

Engagement Manager Department: Revenue Operations Employment Type: Permanent - Full Time Location: Bristol, UK Reporting To: Hamish Rosser Compensation: £80,000 - £100,000/year Description We’re building the UK's next generation engineering powerhouse, providing critical technology that strengthens national security and resilience. We specialise in turning advances … international footprint and are one of Europe’s fastest-growing engineering businesses. The Role Due to increased demand, we’re building a pipeline for Engagement Managers to shape and secure opportunities that deliver real value to customers and operators. You’ll lead capture activities, ensuring our solutions are positioned ...

differentiated positioning, pricing and go‐to‐market motions; lead launches and competitive strategy; amplify sales productivity; and influence the product roadmap with deep market, customer and competitor insight. Your mission is to ensure that every product story Vixio tells is clear, compelling, and commercially powerful. You’ll guide … creation of product content, from sales collateral to thought leadership, ensuring every asset communicates value clearly and consistently. You’ll also lead customer‐facing product communications, crafting launch messaging, release updates and value‐based content that keeps customers informed and excited about what’s new. You’ll work closely ...

Customer Success Manager @ Tes 📍 Sheffield (Hybrid – 3 days office/2 from home) 💷 Up to £48,000 base + commission We’re at an exciting point in our journey and are looking for a Customer Success Manager to play a key role in how we support, retain … created as part of a wider shift in how we operate. We’re moving beyond reactive support and building a more proactive, value‐led Customer Success function, one that truly wraps around customers, understands their day‐to‐day challenges, and helps them get meaningful outcomes from our products. ...

impact on a company that needs your expertise. Your New Role. Responsible for analysing marketing performance data to help a business improve lead generation, customer engagement, campaign effectiveness, and overall commercial performance. Here are the main responsibilities typically involved: Analyse marketing campaign performance across digital channels such … email, social media, PPC, SEO, and websites. Interpret large volumes of customer and sales data to identify trends, opportunities, and areas for improvement. Produce regular reports, dashboards, and KPI analysis for senior management and sales teams. Measure ROI and effectiveness of marketing activity and recommend improvements based on data ...

Foundation. This role sits at the centre of that, leading both the technical design and delivery of solutions. What you’ll be doing: Leading customer discovery sessions to understand technical and business requirements Designing end-to-end VCF architectures across compute, storage and networking Delivering deployments across vSphere, vSAN … situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI dashboards ...

Full-time | UK-Based Applicants Only (No Visa Sponsorship) Do you have a passion for healthcare and a talent for delivering outstanding customer support? We're on a mission to transform clinical care through innovative, mobile point-of-care technology-and we're looking for a Customer Support … revolutionizing how healthcare environments manage inventory, data, and care outcomes. About the Role This is a varied, hands-on role that combines technical support, customer engagement, and project coordination. You'll play a critical role in onboarding new clients, resolving data issues, managing product master data, and ensuring ...

portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business on a single SAP platform. That system supports multiple countries, time zones, and business-critical processes, so delivery really matters. … delivery is handled by offshore teams, so a big part of the role is successfully bridging that model with a demanding, on-site customer setting expectations, maintaining quality, and keeping trust high. What Youll Be Doing Service Management Own the day-to-day service relationship for a single ...

portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business on a single SAP platform. That system supports multiple countries, time zones, and business-critical processes, so delivery really matters. … delivery is handled by offshore teams, so a big part of the role is successfully bridging that model with a demanding, on-site customer setting expectations, maintaining quality, and keeping trust high. What Youll Be Doing Service Management Own the day-to-day service relationship for a single ...

opportunities in the UK region Drive market expansion and revenue growth Gain market insights into pricing, product offerings, and market entry strategies by collecting customer feedback, market trends, competitor activities, and regulatory updates Customer Engagement and Relationship Management Capture customer and channel partner expectations Present tailored … robotics equipment would be an asset Proven experience in project implementation within intralogistics and warehouse automation Demonstrated track record in regional sales management, customer management, and project execution Entrepreneurial mindset: independent, risk-taking, adaptable, innovative, and customer-centric Ability to maintain composure in fast-paced work environments, navigating ...

their best work. Our team is growing, and we’d love for you to be part of the journey. Responsibilities Account Management & Customer Engagement Manage and support key customer accounts, maintaining a strong understanding of their objectives, challenges, and success metrics. Build and nurture positive relationships with … communication, both remotely and face-to-face. Deliver appropriate demonstrations and product updates (including AIVR and other OBC products where applicable) and respond to customer queries and issues in a timely, professional manner. Maintain accurate and up-to-date records within the OBC management systems of all customer ...

trade-offs, and system-level optimization across the full stack, to be implemented in Aalyria’s Spacetime platform. The role also involves a heavy customer-facing component, with the candidate expected to be comfortable interfacing with customer stakeholders at all levels and be able to lead technical discussions … with knowledge of the end-to-end service chain (UE → RAN → Core → Transport/SDN (inc. front, mid and back-haul) → Service layer) Lead customer engagement and projects around architecture for LEO/GEO/MEO and multi-orbit satellite systems integrated with 3GPP 4G/ ...

Immediate Start Available I’m supporting a major digital transformation programme looking for an Agentforce Business Analyst with strong Salesforce and AI-driven customer journey experience to support the optimisation of conversational platforms and customer engagement services. What we’re looking for The right Agentforce Business Analyst … should have: • Experience working with Salesforce (Service Cloud/Agentforce preferred) • Strong business analysis skills including requirements gathering, process mapping and stakeholder engagement • Experience analysing customer journeys, conversational data and operational performance • Understanding of AI-driven solutions, digital engagement platforms or conversational tools • Ability to communicate with ...

Senior Product Manager/Product Lead/Lead Product Manager/Digital Product Manager £600-700 inside IR35/Umbrella engagement and 2-3 days per week on site in London. Transactional communications platform Scope: We've partnered with a well known brand who are looking for a Senior … Product Manager/Product Manager to drive the delivery of a enterprise-wide transactional communications platform This platform will underpin all customer communications triggered by transactions and events - including order confirmations, delivery updates, returns, account notifications, and service communications across email, SMS, push, and in-app channels. You will ...

client-facing SAP Solution Architect to act as the primary SAP functional advisor and lead for one of our engagements with a large manufacturing customer, based out of UK. The role will own day-to-day customer engagement, roadmap and solution architecture advice across business processes, partner … improvement to adoption, stabilisation and value realisation. Key Responsibilities Serve as the main onsite SAP architecture point of contact for business stakeholders and the customer IT organisation; build trust and manage expectations proactively. Lead functional requirements discovery, business-process mapping, fit-gap analysis and solution architecture recommendations across priority ...

product-led ecosystem that supports both commercial growth and operational excellence. Technology is a core commercial lever at Wingstop. This role will directly influence customer conversion, average transaction value (ATV), frequency, and customer lifetime value, while also ensuring reliable and scalable restaurant technology operations across a growing estate. … support multi‐site, multi‐channel operations and future international expansion Product & Digital Growth Optimise the digital ecosystem including delivery platforms, web, CRM, loyalty, and customer engagement tools Drive measurable improvements in conversion, basket size, customer frequency, and digital performance Support the delivery of high‐impact digital initiatives ...

leading the Solution and Delivery teams and plays a critical role in SNE’s mission by owning the end‐to‐end technical solution, from customer engagement and solution definition through to delivery, test, and operational readiness. Acting as the senior technical authority and primary point of accountability … Solution Director ensures alignment between customer needs, internal teams, and external partners, driving a cohesive and high‐quality outcome. By joining us, you will lead a team of experienced Solution Managers and Delivery professionals, empowered to define and execute the best technical approach, supported by strong collaboration across local ...

Service Delivery Manager to join a specialist technology organisation delivering secure projects and services across defence, cyber security and government sectors. This is a customer-facing delivery role focused on managing the successful delivery of complex technical programmes and services within highly secure environments. The successful candidate will take … ownership of customer relationships, project delivery, governance, risk management and service quality across a portfolio of secure programmes. The role would suit an experienced Service Delivery Manager, Technical Delivery Manager or Project Delivery professional with previous experience working within MOD, defence, cyber security or secure government environments. The Role ...

Daisy O'Grady Description Sabio Group is a trusted expert in Contact Centre, AI and Data. We design, build and run automation‐led customer experiences for leading brands, combining deep domain expertise with modern engineering and a consulting mindset. We’re collaborative, curious and outcomes‐driven, and we invest … Senior Data Consultant to strengthen our Contact Centre Data capability. The role provides additional senior technical and consulting capacity, enabling us to meet growing customer demand and deliver against an expanding pipeline. This is a customer‐facing, hands‐on role spanning data engineering, analytics and consulting, helping customers ...

supporting a large UK-based digital organisation undergoing a significant data and AI transformation, with growing demand for advanced analytics across commercial and customer-focused teams. This is a contract opportunity within a fast-moving Data Science function, working in a modern cloud-based environment. The role sits within … Must-Have Experience) We are specifically looking for someone who has: Led data science projects in a commercial or enterprise environment Built and deployed customer churn prediction models in a commercial environment Developed Next Best Action/recommendation systems to drive customer engagement and value Delivered customer ...

product strategy, proposition, priorities, and lifecycle decisions, while partnering closely with Business Development and other client‐facing teams on go-to‐market planning, market engagement, and commercial execution. The Role As a Senior Product Manager, you will: Shape the direction and lifecycle for one or more products, balancing market … market planning, and launch readiness. What You’ll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues ...

across all GRS & ID products, services and platforms. Develops the product messaging platform, ensuring clear and consistent messaging across key stakeholder groups during the customer journey (from acquisition to advocacy) and incorporating target customer needs. Builds compelling value propositions and tailored storylines for our customers’ jobs … done, buyer personas and/or strategic industry verticals. Provides matrixed engagement and project leadership with partners in Marketing, Sales, Product Management, Commercial, External Affairs, Executive Leadership, etc, as required, and across other Crane NXT business units. Understands the buyer's journey from awareness to decision-making, and further ...

Title: Senior Consultant - Data Science (Customer Data) Salary: £60,000-£70,000 + ~£4,000 bonus Location: Hybrid (UK-based) Type: Permanent About the Role We're hiring a Senior Consultant - Data Science (Customer Data) to join a global consultancy that fuses data science, creativity, and strategy … help leading brands enhance customer engagement through intelligent data solutions. You will play a key role in delivering advanced analytics and AI‐driven insights within customer and marketing contexts. This is an exciting opportunity to combine technical excellence with consulting impact across major clients and industries. What ...