126 to 150 of 461 Customer Engagement Jobs in England

AbsoluteLabs AbsoluteLabs is a business and technology consulting and digital transformation services company. We help organisations stay competitive and innovative by anticipating rapidly changing customer behaviours. Our strength lies in delivering tailored, outcome-driven solutions across cloud, data, platforms, and enterprise systems—helping clients adapt, scale, and innovate … policies, and processes. Additional Retail-Focused Responsibilities: • Lead architecture for Retail-focused initiatives such as omnichannel transformation, POS integrations, order fulfilment, inventory management, and customer engagement programmes. • Design solutions supporting the full Retail lifecycle — from store operations to online customer journeys. • Work with cross-functional retail teams ...

South Region Location: Hybrid – London/Camberley/Brighton Salary: £65,000 + Bonus + Company Car + Benefits We’re looking for a customer-focused IT Presales Consultant to join a growing MSP supporting SMB customers across the South. This is a customer-facing presales role focused … Managed Services . This role is ideal for someone from an MSP or IT Services environment looking to develop further within presales, consultancy and customer-facing solution design. Please note: this is not a hands-on implementation role. Key Responsibilities Support Sales teams on customer opportunities across ...

modernisation which will include the upgrading of legacy systems, re-platforming their ecommerce solution, the implementation of a new CRM & marketing solutions and other customer engagement technologies. Key Responsibilities Architecture Leadership : Define and lead solution architecture for transformational initiatives, including the replacement of the e-Commerce platform … tools. . Technology Strategy & Roadmapping : Develop and maintain multi-year architectural roadmaps that align technology investments with business goals, enabling scalability, agility, and innovation. Customer Experience Focus : Design solutions that elevate the customer experience across all digital touchpoints—web, mobile, in-store, and post-sale service. Cybersecurity Maturity ...

customers fully understand the capabilities of Sage Intacct and associated products and how it can meet their operational, financial, and strategic needs. Key responsibilities Customer Engagement Collaborate with sales, marketing, and account management teams to understand customer needs and align pre-sales efforts with overall business strategies. … address their needs. Solution Development Work closely with the authors and Pinnacle’s professional service teams to design and demonstrate solutions that meet customer requirement. Craft and deliver tailored presentations, demonstrations, and proof-of-concepts that showcase the value and capabilities of our products and services. Proposal Creation Working ...

largest and most complex frontline workforces in the world, and their experience with Sona shapes whether our mission lands. As our first Head of Customer Success, you'll own that experience end-to-end: leading and growing the CSM team with the primary goal of evolving our Success function … polished machine, this isn't the right fit. Instead, it's a rare opportunity to take the strong foundations of great people, real customer relationships, and a V1 operating model, and define what Customer Success looks like at Sona for years to come. Responsibilities Lead and develop ...

data management, governance, analytics, and integration, enabling both AI-driven initiatives and standalone data solutions. The role combines hands‐on expertise, solution leadership, and customer engagement to ensure our customers can effectively leverage their data to improve decision-making, operational performance, and service delivery. Main Duties and Responsibilities … Data Strategy & Advisory Contribute to the development of customer data strategies aligned to business objectives Ensure data foundations are structured, governed, and scalable so they can support analytics, reporting, and AI-driven initiatives Provide expert guidance on modern data platforms, governance, and architecture Data Governance & Quality Define and implement ...

boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.As the **Director, Sales – EMEA (Mid-Market … across the region. You will own the Mid-Market go-to-market (GTM) strategy, driving both new business acquisition, retention, and expansion within our customer base.This role requires a blend of strategic leadership and operational rigor, partnering closely with Sales Operations, Marketing, Solutions Engineering, and Customer Success ...

practice. This role offers the opportunity to work on large-scale transformation programmes, supporting a wide range of organisations in enhancing and modernising their customer engagement capabilities. You will collaborate with multidisciplinary teams to design and deliver solutions using Microsoft Dynamics 365, either as standalone CRM implementations … functional or equivalent) are highly desirable Working Environment This role offers a flexible working model, combining remote work, office collaboration, and occasional client site engagement depending on project needs. Additional Considerations All employees are expected to comply with applicable legal, regulatory, and organisational policies, including areas such as data ...

excellent opportunity for a technically capable support professional looking to move into a varied, autonomous role within a fast-paced environment where technology and customer service are equally valued. The successful candidate will play a key role in supporting business-critical systems, maintaining data integrity, and delivering a high … specialist applications and services. Working closely with internal departments and external stakeholders, you’ll combine strong troubleshooting skills with excellent communication and customer management abilities. Key Responsibilities Technical Support & Systems Management Deliver 2nd line support for software applications and business systems Take ownership of escalated incidents through to resolution ...

weeks. Package : £80,000 £90,000 base + uncapped commission (OTE £130k £150k). Works alongside : Partner Account Manager (ex-major IT reseller), Customer Success Lead, GTM Marketing Lead, and the Data Engineering team. Start : ASAP. Interview slots opening within two weeks. About the client We're working with … selling into a structured commercial engine. The foundations are in place. Strong partner relationships, a clear market proposition, marketing capability, and a growing customer base. The next phase needs structure, consistency, accountability and momentum. The business is moving from founder-led to founder-supported. The client needs someone ...

business development, partnerships, account management, or product commercialization. Experience working within the mobile messaging ecosystem (e.g., CPaaS, SMS aggregators, carriers, business messaging APIs or customer engagement platforms). Ability to communicate in English and French (fluency in French is required if you choose to be based in Paris … messaging aggregators, and major enterprise brands. Your mission is to accelerate the localized adoption of RCS for Business, establishing it as the primary high-engagement channel for businesses. The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google’s Global Partnerships team works with ...

Solution Consultant , you will work closely with Account Executives throughout the sales cycle to lead discovery, shape tailored solutions, deliver compelling demonstrations, and guide customer stakeholders through change. This is a highly consultative role for someone who can combine technical understanding with strong commercial acumen and the ability … translate complexity into clear business value. Key Responsibilities Discovery & Diagnosis Lead and support customer discovery sessions to understand operational, technical, and commercial pain points Identify root causes behind business challenges and uncover the wider impact on growth, revenue, and efficiency Build a clear understanding of current state vs desired ...

Marketing Apprentice will support the company’s marketing, customer engagement, and digital communications activities while developing skills in AI-assisted marketing tools, content creation, social media management, CRM systems, and campaign reporting. Role Assist with planning and delivering digital marketing campaigns Create and schedule social media content across … platforms, including LinkedIn, Facebook, Instagram, and TikTok Support email marketing campaigns and customer newsletters Help maintain website content and landing pages Assist with SEO optimisation and keyword research Produce marketing materials including posts, blogs, flyers, presentations, and short-form videos Assist with creating telecoms and utilities industry content ...

Executive (Email Marketing) | Huddersfield | £28,000 - £30,000 CRM | Email Marketing | Lifecycle | Customer Journeys | Segmentation | A/B Testing | Automation | Iterable | Braze | Klaviyo | DotDigital | Multi-channel | Engagement | Salesforce Want to get creative with your campaigns and actually see the impact of your work? Somewhere you can bring ideas … campaigns, with a growing, well-established business that partners with some of the UK’s biggest brands I'm working with a market-leading, customer engagement and loyalty business to find a CRM Executive to join their expanding team.With a strong presence across major UK brands ...

delivery and adoption. What you’ll be doing: Delivering VMware infrastructure projects across vSphere, NSX and related technologies Supporting deployments, migrations and upgrades in customer environments Working directly with customers to understand requirements and resolve technical challenges Ensuring environments are stable, secure and production-ready Typical projects: VMware environment … skills Desire to grow into a more senior consulting or architecture role 3. Skills These need to pull hands-on VMware people with some customer exposure : VMware vSphere VMware NSX VMware Site Recovery Manager VMware Aria (vRealize) Technical Consulting Troubleshooting Customer Engagement The Role, Purpose and Mission ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

product strategy, proposition, priorities, and lifecycle decisions, while partnering closely with Business Development and other client‐facing teams on go‐to‐market planning, market engagement, and commercial execution. The Role As a Senior Product Manager, you will: Shape the direction and lifecycle for one or more products, balancing market … market planning, and launch readiness. What You’ll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues ...

evolve, together. Job Description Your Career Palo Alto Networks is revolutionizing cybersecurity in the age of Artificial Intelligence. We are seeking a dynamic and customer-obsessed Sales Director to lead our Software Firewall Sales Specialist team in EMEA. You will drive business development, customer engagement, and execute … validate and win Software Firewall opportunities with customers. Serve as a trusted advisor to strategic customers and partners, driving consultative sales cycles from initial engagement to close as needed Identify and understand customer requirements and articulate the value proposition of Palo Alto Networks’ AI security and Software ...

backlog prioritization and release schedules, extending into continuous improvement as both needs and the solution landscape evolves Facilitate technical problem-solving across commercial operations, customer engagement, and forecasting/planning domains Ensure integration with existing data infrastructure and reusable components for common commercial patterns (e.g., customer ...

personalization capabilities across Carrier and Retail routes to market. You will design scalable approaches, enable country teams, and work directly with partners to deepen customer engagement and drive incremental revenue. You will have accountability for influencing and driving objectives through key relationships. In order to be successful … region. Define and set up frameworks to collect base data metrics across consumer channel partners. Measure and report effectiveness of base marketing and personalized engagement program implementations. Analyze data to interpret trends and patterns, providing insights and actions for new sales opportunities, business development activities, and customer experience ...

objectives: The purpose of this role is to configure, maintain, and enhance Salesforce Service Cloud and Agentforce chatbot capabilities to deliver seamless, AI‐enabled customer support experiences across digital channels (Web and Mobile App). The role ensures stable platform operations, drives continuous optimisation, and partners closely with … Product, and Engineering teams to implement high‐impact conversational automation Ensure reliable administration and configuration of Salesforce (primarily Service Cloud and digital engagement channels). Lead the configuration, setup, and optimisation of Agentforce chatbot (omni‐flow logic, agent behaviour, integrations). Support BA teams in deploying chatbot journeys across ...

RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates … customer Provide helpdesk support as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing ...

opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts … lead a self-sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive ...

Migration Specialist We are supporting a major enterprise programme requiring a senior VMware infrastructure specialist to lead a highly complex migration and design engagement within a secure, multi-tenant environment. This engagement will focus on the transition from VMware Cloud Director (VCD) to VMware Cloud Foundation (VCF) 9.1 … migration approach Support VCF 9.1 Automation design and integration strategy Work within a secure, multi-tenant enterprise environment Engage with senior technical stakeholders and customer architecture teams Support a technically complex cloud transformation programme Required Experience Strong VMware Cloud Foundation (VCF) expertise Experience with VMware Cloud Director (VCD) Proven ...

Risk Management Stay current with Pega roadmap developments, ecosystem trends, and emerging technologies; apply this knowledge to enhance client solutions and delivery practices. Stakeholder Engagement & Communication Facilitate workshops, design sessions, and technical meetings; ensure clear communication of complex concepts to both technical and non‐technical audiences. We are looking … Pega Certified Lead System Architect (CLSA) V Infinity 23 or 24 Industry or functional domain expertise (Government, financial services, telecom) Experience with Intelligent Automation, Customer Engagement, or AI‐driven decisioning using Pega capabilities. Prior consulting or professional services experience working directly with clients. Experience deploying Pega solutions ...