26 to 50 of 979 Customer Service Jobs in the UK excluding London

Location: Reigate Salary: £28,500 - £31,000 The Customer Hub Service Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals. Key Tasks: Manage customer tickets frominitialcontact through to resolution in line withSLAs … customer service, billing, andcontract-relatedenquiries. Handle customer complaints professionally, ensuring customers feel listened to and supported. Liaise with internal teams and external suppliers to resolve customer issues efficiently. Takeend-to-endownership of customers reducing or partially ceasing services. Captureaccuratereasons for service reduction to support churn ...

Technical Service Coordinator – MS Dynamics (18 Month Fixed-term Contract) Salary: £34,525.56 + 18% Yearly bonus Office-Based (Milton Keynes) Hours: 37.5 hours per week (Monday–Friday, 09:00–17:30 with 1-hour lunch) About the Role: An exciting opportunity has arisen for a Technical Service Coordinator to join a busy Customer Support Centre, delivering first-class technical coordination and customer service across a portfolio of diagnostic and laboratory instrumentation. This role is highly customer-facing and focuses on providing a seamless support experience, coordinating field service activity and ensuring ...

your application can be reviewed. At Microlise, were looking for an exceptional Head of Support Services to define and lead our next generation of customer service strategy. This is a high-impact leadership role where you will transform our service model from reactive to proactive - leveraging insight … data, and innovation to create a world-class customer experience. If youre passionate about driving meaningful change, leading high-performing teams, and delivering measurable customer and commercial outcomes, this is your opportunity to make a real difference. What youll be doing Own and execute the overarching Customer ...

Junior Customer Success Manager – Customer Onboarding Specialist Role Overview The Junior Customer Success Manager – Customer Onboarding Specialist is a full-time individual contributor role within the SMB Customer Success organization. This role is focused on delivering exceptional onboarding experiences that drive rapid customer adoption … build a strong foundation for long-term success. This position is ideal for someone who is passionate about helping customers get started, enjoys customer enablement and training, and is looking to build a long-term career in Customer Success. Key Responsibilities Customer Onboarding & Implementation Facilitate onboarding ...

Customer Service Advisor – Burnham My client is seeking a Customer Service Advisor to join a busy sales team, assisting them with all elements of client support ensuring the enquiries are handled efficiently and professionally. Key Responsibilities Raising purchase orders and ordering equipment with suppliers Generating customer invoices Maintaining regular customer contact and responding to customer queries in a professional and timely manner Arranging couriers, collections, and proof of deliveries Providing general administration and support duties across the business Supporting the sales team with day-to-day customer service and operational tasks ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

summary The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where staff have the right information tools to do their roles … information citizens in a connected community.The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change ...

will support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive. Role Key responsibilities include … Accurate data entry and maintenance of customer and operational information within company systems Supporting the wider business with administrative tasks, documentation, and internal processes Managing and maintaining digital and paper records in line with company procedures Handling incoming calls and emails, providing professional customer support and routing enquiries ...

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service ...

franchise bases. We now have an exciting opportunity within our Corporate Team for an Account Manager. Qualities we are looking for Account Management Customer Service Customer Experience Customer Insight New Product Launches Sustainability Growth Strategies Business Transformation Change Management Leading and managing a group of corporate … accounts, the ideal candidate will be responsible for: Delivering outstanding Customer Service to Franchisees and Stakeholders Building on established relationships with key personnel Fully understand customers business requirements General administrative duties producing regular business reports Answering phone calls and update CRM system Ensuring orders are fulfilled seamlessly Communicating ...

Customer Service – Tech sector Salary : £25,000 - £27,000 Location : York (Hybrid Working) Job Type : Full-time, Permanent Working hours: Monday to Friday between 8-6pm but you can pick your shifts. Plus 1 in 6 Saturdays 9-3pm with a full day back in Lieu. … currently working with a long term client who are currently looking for a Customer Service Advisor to blend technical support with exceptional customer service, helping clients maximize their use of our software. Role Profile In this role you will be at the forefront of providing first ...

Customer Service Advisor Ipswich - Monday - Friday 8.30am - 5.30pm the role. This is a true Account Management/Customer Services position, you will be working for a small and successful IT Support company ensuring their clients’ needs are always met and that they always receive proactive and thoughtful … customer service. You will assist with new requirements from existing customers, offering guidance on solutions to suit their needs, and assisting them in the best way possible. From there you will prepare quotes and project manage their new piece of work through to completion and beyond. The requirements from ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Reed Business Support are recruiting for a Customer Service Executive on behalf of a well-established organisation operating within a specialist technical environment. This role is ideal for a customer-focused professional who enjoys problem-solving, supporting others and working in a fast-paced setting. About … Role: Handling customer enquiries and technical issues via phone, email and live chat Acting as a point of support for trainee team members, offering guidance and escalation support Investigating and resolving issues, escalating more complex cases where required Communicating with customers globally, managing sensitive situations with professionalism Ensuring customer ...

have a genuine interest in technology, wed love to hear from you. Youll provide frontline support to colleagues across the business, delivering excellent customer service while helping resolve day-to-day technology issues. This role is ideal for someone who is proactive, eager to learn, and enjoys working … Saga Academy, our bespoke learning platform Main Responsibilities Provide first-line IT support to colleagues via phone, webchat, and ticketing systems Deliver excellent customer service and maintain a positive user experience Log, manage, and resolve support tickets within agreed SLAs Troubleshoot hardware, software, and application issues, escalating where ...

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh. This is a self-service ticketing and accreditation platform powering some of the largest and most important events … world. Built by event organisers and developers, the business is rethinking how ticketing works - with a strong focus on user experience, service, and smart technology. This is a fantastic opportunity to join a fast-growing, mission-driven tech company where customer experience sits at the heart of everything. ...

Brandand (Brand&) has over 20 years' experience creating merchandise collections for clients across many sectors. We provide a complete service, covering design, production and quality control, through to supporting sales and marketing activity and distributing products worldwide. With strong roots in motorsport as a subsidiary of Prodrive … running and performance of our online stores in a fast-paced, premium retail environment. The main focus of the role is taking ownership of customer service and order issues, making sure customers receive clear, timely and professional support. You will work closely with our warehouse and internal teams ...

have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you ll require the following essentials … Proven experience of providing excellent customer service Natural problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is essential Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you ll also be: The main focus will ...

Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service … hours with hybrid working available. Full product training will be provided, making this a fantastic opportunity for someone who is passionate about technology and customer support and wants to build a long-term career within a growing IT business. The Company This forward-thinking technology business develops and delivers ...

time fixes and meet user requirements. There are 2 posts available for this role. Main duties of the job To provide day to day customer focused service desk support to IT users from all customer organisations. Answer all calls and respond to all emails and requests within … timescales set out in the customer service level agreement. Ensure all calls , emails and requests are logged in the call logging/management system. Help maintain 24/7 availability of access to services A full description can be found in the attached Job description and personal specification. ...

Customer Service Administrator 1-Month Contract (Possibility of Extension) Location: Dartford (Fully On-site) Rate: £130 per day (Inside IR35) We're partnering with a leading IT services provider looking to bring in a Customer Service Administrator to assist with a major device refresh programme. This … information * Handling and updating tickets within ServiceNow * Supporting the wider team with general administrative tasks What we're looking for: * Previous experience in a customer service-focused role, with strong communication skills * Well-organised with a keen eye for detail * Comfortable using Excel or similar spreadsheet tools * BPSS ...

Service Desk acts as the front door to ICT, providing a single, consistent point of contact for all ICT related incidents, service requests, and enquiries. This includes contact via phone, email, self-service, with in ServiceNow. All requests are logged, tracked, and managed in line with agreed … processes and service levels. Role Frontline Customer Support (Single Point of Contact). The apprentice will help provide first contact support for ICT queries, acting as part of the Council’s Single Point of Contact (SPOC) by: Answering calls, emails, and self-service requests Logging incidents ...

Service Delivery Manager Location: Waterlooville - Hybrid (3 days of8ice, 2 days remote) Salary: £50k - £55k Overview An experienced Service Delivery Manager is required to lead and continuously improve managed IT service delivery. The role is responsible for ensuring consistent, high-quality customer outcomes while leading … developing technical teams. A key focus is embedding structured service management practices aligned with/IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering teams - Conduct performance reviews, 1:1s, and development planning - Manage workload, wellbeing ...

Service Desk Analyst Full-time onsite role based in Farnborough Must be eligible for SC clearance High-volume service desk with clear progression pathways ABOUT THE CLIENT: Our client is a well-established organisation with a large, modern IT estate and a strong focus on service excellence. … fast-paced environment, with continuous investment in tools, training and career development. Due to continued growth, they are looking for an IT Service Desk Analyst to join their team. THE BENEFITS: Structured shift patterns with clear expectations Ongoing training and access to online learning resources Career progression into senior ...