976 to 1,000 of 1,037 ITIL Jobs in England

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Application Architect Location: Manchester or Inverness 5 ...

reliable L2/L3 support, maintaining configuration health, executing controlled changes, and ensuring compliance, performance, and stakeholder satisfaction under formal SLAs.Key Responsibilities:Service Operations (ITIL)Triage, troubleshoot, and resolve incidents and service requests (P1P4) across EC.Execute change requests for minor enhancements and fixes following change control.Drive problem management: root cause … Security administrationPosition Management and Event handlingData models, picklists, imports, and configuration workbooksStrong BAU/AMS experience:Incident, Service Request, Problem, and Change Management (ITIL)Test planning, regression testing, UAT support, and release readinessDocumentation excellence and audit traceabilityIntegration familiarity:Monitoring and triage for EC-centric interfaces; coordinate with middleware/integration ...

strong problem-solving skills, and appropriate resolution through a ticketing solution. The ideal candidate will bring knowledge of service desk technologies working within an ITIL Framework by providing service desk support services and linked IT admin tasks for the company’s user base. Responsibilities: Keep service tickets and internal systems … proactive in resolving issues. Proficient in Microsoft Office and familiar with multiple operating systems. Educated to A-Level standard or above; IT qualifications and ITIL knowledge desirable. Experience using process-driven applications. Full, clean driving License Benefits: 25 Paid Holidays + Bank Holidays Company Pension Scheme & Life Assurance Career progression ...

networks, and cyber. Establish and manage the Service Management Centre, ensuring KPIs and SLAs are met. Implement robust processes and tools for ITSM, ITIL, and cyber security. Play a key role in risk management and technical design forums. About You To be successful in this role, you will have … skills. Desirable: Experience in Telecoms or IT engineering Service Operations experience Knowledge of timing & frequency systems Familiarity with telecom standards and protocols Understanding of ITIL principles Proficient with service management tools Strong IT skills, including automation and efficiency solutions We actively recruit citizens of all backgrounds, but the nature ...

including sign-off of end-to-end testing strategies and defect thresholds About You Proven experience in Service Transition/Service Management, aligned to ITIL (v3 or v4) and strong operational governance practices Demonstrated experience delivering transitions across complex programmes, portfolios, and multi-supplier environments Strong end-to-end operational … during releases or hypercare phases Background working within a Systems Integrator, consultancy, or large-scale outsourced environment Exposure to public sector or regulated environments ITIL certification or equivalent service management qualifications About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than ...

Account Manager must have:· Fluent Italian speaker· Experience in FinanceKnowledge of ITSM and ticketing tools such as ServiceNow, Remedy, JIRA ServiceDesk, etc Knowledge of ITIL processes or similar as regards to support incident lifecycles (L0-L3) etc. · Ability to develop collaborative relationships with customers, partners, and developers across the business … translate complex issues in an understandable, organized way· Knowledge of ITSM and ticketing tools such as ServiceNow, Remedy, JIRA ServiceDesk, etc.· Knowledge of ITIL processes· Broad knowledge and understanding of IT concepts and architecture· Minimum 5 years of experience in a support role dealing directly with clients having referenceable duties ...

production deployment Required: Knowledge of Oracle EBS HRMS (Core HR, UK Payroll, Absence), Technical etc., Strong release management experience in AMS Knowledge of ITIL and change management processes Knowledge and Support of existing solutions.Preparation of Status reports with RAG, highlighting risks and mitigations and maintaining RAID logPreferredShould be an excellent … Should have at least 12~15 years of experience & should have managed large scale projects as release manager.Experience with Lean/Agile development methodologies & ITIL Methodologies.PersonalBesides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:High analytical skillsHigh customer orientationHigh ...

pressure. We’re particularly interested in people who can demonstrate: Previous Major Incident Management experience within an enterprise IT environment. A strong understanding of ITIL Service Management principles. Excellent communication skills with the ability to engage confidently at both technical and senior stakeholder level. Experience of using ServiceNow or another … least two days every week then this could be for you. It needs someone with strong technical understanding, a person who lives and breaths ITIL (at least V3) and is happy documenting it. Knowledge of Problem Management, BCP/DR, Reporting, Availability, Capacity, Continual service improvement would be fab. #J ...

Your roleAs an Automation/Flow Designer Specialist, you will be responsible for designing, developing, testing, and optimizing automations on the ServiceNow platform. This role is central to build operational processes into efficient, reusable automated ...

Practice Group/Department: IT Regional - Project & Program Management - London Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe ...

Site Reliability Engineer - SRE/Infrastructure/Python/Powershell/AWS/Observability/ITIL - PERM - Financial Services Job Purpose: The role is primarily responsible for developing SRE methodologies and ensuring they are applied to the Cloud hosted environment. In addition, the role will act as a central point ...

growing organisation. The successful candidate will oversee a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Desk Manager will provide leadership across all service functions, ensuring that performance targets … oversight of a wider team of engineers. Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved. Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement. Acting as the senior point of escalation for service-related matters and ensuring timely resolution. ...

services), with awareness of audit, change control and risk management. Qualifications Relevant certifications such as CCNP (Enterprise/Collaboration) or JNCIP; equivalent experience considered. ITIL knowledge or experience working within ITIL-aligned service management. #J-18808-Ljbffr ...

What experience are we looking for? Experience in an Operational IT Leadership Role Experience of managing contracts and services across multiple providers Qualifications in ITIL 4 or ITIL 5 Experience of IT process optimisation and automation Experience working in a DevOps/Product Delivery model Our Inclusive Commitment ...

What experience are we looking for? Experience in an Operational IT Leadership Role Experience of managing contracts and services across multiple providers Qualifications in ITIL 4 or ITIL 5 Experience of IT process optimisation and automation Experience working in a DevOps/Product Delivery model Our Inclusive Commitment ...

Position Overview:Squarepoint is seeking a hands-on Trading Infrastructure Support (TIS) Tech Lead to manage a global TIS team. The candidate will lead a team of support specialist, ensuring high availability of Squarepoint’s ...

requirements into robust ServiceNow designs, govern future-state processes, and collaborate with cross-functional delivery teams to ensure successful implementation. The role requires deep ITIL/ITSM knowledge, strong analytical and stakeholder management skills, and experience across the full project lifecycle #J-18808-Ljbffr ...

Cisco Firewalls Cisco Routers Cisco Switches Juniper Platforms SIEM Solutions IDS/IPS Vulnerability Management Tools Penetration Testing Tools Computer Forensic Tools ISO27001 Compliance ITIL Qualifications and requirements for the Cyber Security Engineer: Strong experience with Cisco Firewalls, Routers and Switches Experience with Juniper networking platforms Hands-on knowledge … SIEM, IDS/IPS and vulnerability management Experience carrying out or supporting penetration testing activities Understanding of ISO27001, GDPR and ITIL best practices Ability to communicate technical cyber security concepts to both technical and non-technical stakeholders Eligible to obtain SC Security Clearance Desirable Experience Telecommunications industry experience Satellite Communications ...

development and reporting. Azure cloud technologies. ETL and data migration experience. Housing sector experience within a Housing Association or Local Authority. Knowledge of ITIL and Agile methodologies. Qualifications Degree in Computer Science, Information Systems or related discipline. Microsoft SQL certifications (desirable). Agile or ITIL certification (desirable). Hays Specialist ...

environment as you develop. Key Technology & Experience Windows 10/11 & Microsoft 365 Networking fundamentals including TCP/IP, DNS & DHCP Infrastructure & connectivity troubleshooting ITIL processes and best practices Switch administration & network troubleshooting Exposure to Cisco, Fortinet, Meraki, Hyper-V or Rubrik would be beneficial What they're looking … Solid 2nd Line IT Support/Service Desk experience Demonstrable experience working within ITIL processes Someone comfortable taking ownership of more complex technical issues A strong communicator who can support users and junior engineers A genuine desire to progress into infrastructure What's in it for you? Salary ...

doing Leading, developing and motivating a Service Desk and Service Operations team, building a positive, accountable and customer-focused culture Owning ITIL Service Management practices across Incident, Problem, Change, Request, Asset and Configuration Management Driving Major Incident Management, coordination, communication, escalation and rapid service restoration Championing continual service improvement through … User Support function of meaningful scale Confidence managing and developing a team, including handling performance and conduct conversations professionally Strong grounding in ITIL disciplines — Incident, Problem, Change, Asset & Configuration Management Experience with an ITSM platform Experience managing third-party suppliers and contracts Excellent stakeholder management skills, comfortable communicating with both ...

credibility to manage audit and IT security requirementsExcellent communication and leadership skills, with a structured, detail-focused approachDesirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA complianceThe package: Up to 120,000 plus bonus and benefits, based in London with hybrid working (3 days … Operational Resilience (OpsRes) Specialist, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. ...

service performance against SLAs, KPIs and utilisation allowances. Produce detailed reporting with insights and recommendations. Identify trends and improvement opportunities using performance data. Apply ITIL best practice to mitigate risks and manage incidents. Act as an escalation point for customers and internal teams. Experience & Skills Background in an IT service … environment with ITIL lifecycle exposure (Certification a bonus). Experience engaging senior stakeholders and leading teams. Skilled in ITSM tools, BI dashboards, Excel and PowerPoint. Strong analytical, communication and presentation skills. Confident handling major incidents and escalations. Customer-centric mindset with strong organisational abilities. Successful applicants can expect a salary ...

Administer and support Okta environments. Work closely with internal teams to resolve technical requests generated through IT support and project activities. Operate within an ITIL-based support environment, participating in sprint-based work where required. Essential Skills & Experience Proven experience in a hands-on 3rd Line Infrastructure Support role. Strong … Okta administration experience. Experience supporting infrastructure, networking and end-user computing (EUC) environments. Strong troubleshooting and problem-solving skills. Previous experience working within an ITIL support framework. Ideal Background We're keen to speak with engineers who have: A strong support engineering background Experience working within Managed Service Providers (MSPs ...

Your new company A well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an ...