476 to 500 of 972 ITIL Jobs in the UK excluding London

governance frameworks. Develop and execute the support services roadmap aligned to business objectives. Establish KPIs, service reporting and performance measurement frameworks. Ensure adherence to ITIL-aligned best practice and organisational standards. Drive compliance with security, audit and operational requirements. Identify opportunities to improve service quality, efficiency and customer experience. Lead ...

download a copy of the job description. Essential criteria Experience in Change Management, IT Service Management or IT Operations roles Strong working knowledge of ITIL Change Management practices Experience managing Change Advisory Board (CAB) or change governance processes Experience using IT service management (ITSM) tools and change workflows Demonstrable experience ...

equivalent. Creation and management of Capability and Technology roadmaps. Stakeholder Management, including workshop facilitation. Understanding and use of Service Management practices such as ITIL or eTOM. Either hold professional registration with a relevant professional organisation, or willingness to work towards registration. What we offer We offer a combination of mentoring ...

frustrated customers Strong people leadership, coaching and performance management skills A genuine appetite for continuous improvement rather than simply maintaining the status quo ITIL 4, Cyber Essentials and ISO 9001/27001 experience would be advantageous. We're looking for someone who leads from the front, uses data to make ...

Release and Change Manager Release and Change Manager - Agile Environment, Scrum, ITIL, Stakeholder Management, Azure Platform, ITSM Tools, ADO - Hybrid (Birmingham) - £55-60k + bens A Release and Change Manager is urgently required by this UK market leader. The role carries full responsibility for the management ...

organisation, coordinating with client IT teams and partner suppliers to ensure contractual and financial targets are met. The role requires IT Service Management expertise, ITIL Foundation certification, and strong stakeholder management. #J-18808-Ljbffr ...

Global Banking School in Manchester/Leeds seeks a Jira Developer to configure and maintain Jira Service Management, aligning with ITIL processes and enabling efficient service delivery. You will design workflows, empower automation via APIs, integrate with enterprise tools, manage users and permissions, and drive continual improvement across IT operations. ...

incidents, changes and governance, working with Oracle Fusion consultants across HCM, ERP, and EPM to prioritise work and coordinate releases. This role demands strong ITIL discipline, senior stakeholder engagement, and robust incident response capabilities. #J-18808-Ljbffr ...

with our Oracle Fusion consultants in a UK remote/hybrid setup. This role demands 5+ years in service delivery for enterprise systems, strong ITIL, SLA management, and the ability to lead incidents, changes and quarterly release cycles end‐to‐end. #J-18808-Ljbffr ...

improvements while ensuring security and governance. The role requires strong problem solving, stakeholder collaboration and experience in high-demand, mission-critical IT services, with ITIL awareness and 24x7 operations capability. #J-18808-Ljbffr ...

insights to technical and business stakeholders. Strong understanding of ITSM practices, particularly Capacity, Incident, Problem, Change, and Service Continuity Management, supported by knowledge of ITIL frameworks. Duties: Own the end-to-end Capacity Management process across a multi-supplier service environment, ensuring service capacity meets current and future business requirements. ...

following: SIAM, Service Integration, Service Management, Managed Services, Supplier Governance or Vendor Management. Experience leading cross-supplier governance and service review forums. ITIL Previously worked in Financial Services is highly desirable. Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (good work from home options ...

Produce service reports and support meetings, projects, and operational planning. Provide administrative cover and coordination support during periods of leadership absence. Required Skills & Qualifications: ITIL Foundation, FITS Practitioner certification or relevant industry experience. At least two years' experience in an IT service environment. Experience of administration, customer service, or helpdesk ...

requirements gathering and functional analysis skills Experience with Hubble/ReportsNow SQL knowledge Experience with ServiceNow, OTRS or Jira JDE UDOs and Orchestrations desirable ITIL knowledge desirable The Role As a JD Edwards Business Analyst, you will: Act as the JDE Distribution subject matter expert Work closely with business users ...

under pressure with a degree of autonomy Strong problem ownership, diagnosis and timely resolution Willing to work a 24x7 shift rota ITSM tooling and ITIL process knowledge Previous delivery within a secure or Defence environmentExperience contributing knowledge articles and known error documentation Experience supporting customer implementation projects Interested? Tektora ...

ability to assess the urgency and nature of an issue. Excellent communication skills and the confidence to deal with users at all levels. ITIL Foundation, FITSM Practitioner certificate or equivalent. Strong attention to detail, good organisational skills and the ability to manage competing priorities. What you will receive in return ...

ability to assess the urgency and nature of an issue. Excellent communication skills and the confidence to deal with users at all levels. ITIL Foundation, FITSM Practitioner certificate or equivalent. Strong attention to detail, good organisational skills and the ability to manage competing priorities. What you will receive in return ...

Data Governance principles Practical proficiency in operating and improving asset and configuration databases, with experience in data reconciliation across multiple systems Familiarity with ITIL frameworks and service management controls, with HaloITSM experience considered an advantage Demonstrable ability to produce management reports, assurance evidence, and continuous improvement plans Strong stakeholder ...

capacity planning. Experience leading managed IT services and ideally managed security services. Proven success leading global onshore and offshore teams. Strong knowledge of ITIL-aligned service management and continual improvement practices. Experience leveraging automation, tooling and AI to improve service delivery and efficiency. Exceptional stakeholder management skills, including executive ...

developing many products at once with limited resources, and where your work fits into a larger programme or portfolio. Experience working within an ITIL framework, particularly incident, problem and service level management. Experience of managing or overseeing suppliers and managed service providers. Experience working with the Atlassian toolset (Jira, Confluence ...

their security. In addition, you have: An affinity for or knowledge of IT and cybersecurity. A clear vision of client relationship management. (Possibly) an ITIL Foundation certification. Experience in a role involving direct customer interaction. A willingness to travel to clients as needed. Excellent communication skills Job Benefits Flexible Working ...

Exposure to Salesforce sales Cloud and Oracle Fusion beneficial as it is now added as required above Experience of IT application support processes (ITIL) Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding ...

System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) in one or more modules ServiceNow Certified Technical Architect (CTA) Preferred ITIL Foundation or ITIL Managing Professional TOGAF Certification (Preferred) Agile/Scrum Certification Key Performance Indicators (KPIs) Successful delivery of ServiceNow initiatives within scope, budget ...

written and verbal, with a high level of attention to detail. A proactive and organised approach to managing tasks and priorities. Qualifications: Relevant Certifications: ITIL v3 or ITIL 4 Foundation (desired), Prince2 or similar project management qualification (desired). Degree: A degree in Computer Science, Information Technology, Engineering, or related ...

everyday culture, and we strive to create a representative and welcoming environment for all.## **Your skills and experience*** Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management* ITIL Foundation certification (v4 or above ...