501 to 525 of 972 ITIL Jobs in the UK excluding London

everyday culture, and we strive to create a representative and welcoming environment for all.## **Your skills and experience*** Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management* ITIL Foundation certification (v4 or above ...

server Managing backups Supporting Microsoft 365, Active Directory Managing application configuration Troubleshooting application issues Managing incidents, service requests, problems and changes in line with ITIL principles. Maintaining SLA performance Maintaining accurate IT asset and configuration records. Ensuring incidents and changes are fully documented and appropriately managed. Providing a professional … understanding of GxP, GMP, GAMP 5, Annex 11 and 21 CFR Part 11 would be advantageous Strong understanding of IT service management and ITIL principles Excellent analytical and troubleshooting skills A proactive approach to problem solving and continuous improvement. Ideally you will have experience within a similar position. Interviews will ...

application security practices* Technical problem solving and resolution of application-related issues* Collaboration with engineering, service management, and business teams* Experience working within ITIL-aligned service environments* Delivery within enterprise/secure/defence environments## ## Desirable:* Jira Service Management (or similar ITSM platforms)* ITIL process design and optimisation ...

coordination and upgrade activities. Support ERP, Quality, Laboratory and Manufacturing systems where applicable. IT Service Management Manage incidents, service requests, problems and changes using ITIL principles. Maintain SLA performance and perform root cause analysis for recurring issues. Maintain IT asset and configuration records. GxP Compliance and Validation Responsibilities Support validated … firewall technologies. Backup, storage and endpoint management solutions. Experience working in a pharmaceutical, biotechnology, medical device or similarly regulated environment is highly desirable. ITIL Foundation, Microsoft Certifications, CompTIA Network+, CompTIA Security+, VMware Certification, Cybersecurity or GAMP/CSV related training preferred. Key Competencies Strong analytical and troubleshooting skills Excellent communication ...

remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft … lead and contribute to technical design documentation including functional specs and service handover materials. Understanding of Incident, Problem and Change Management within the ITIL framework. Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines. Demonstrated mentoring and technical coaching skills. Eligibility to obtain and maintain ...

remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft … lead and contribute to technical design documentation including functional specs and service handover materials. Understanding of Incident, Problem and Change Management within the ITIL framework. Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines. Demonstrated mentoring and technical coaching skills. Eligibility to obtain and maintain ...

will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents and service requests. Diagnose and resolve hardware, software, networking … issues across hardware, software, networking and end-user technologies. Strong analytical and problem-solving skills with experience resolving complex technical issues. Experience working within ITIL-aligned support environments. Experience using ITSM platforms to manage incidents and service requests. Strong interpersonal and communication skills with the ability to engage effectively with ...

supplier escalations to ensure a consistent service experience.What You Will Bring to the Role• Good level of education, including strong written and verbal English.• ITIL Foundation certification desirable.• Experience building, supporting and developing high-performing teams.• Previous experience within an IT Service Desk or IT Support environment.• Experience leading, coaching … service, stakeholder management, analytical and problem-solving skills.• Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk.• Strong understanding of ITIL and IT Service Management practices.• Excellent communication, organisational and prioritisation skills.• Inclusive leadership style, strong integrity and attention to detail.• Full driving licence (occasional travel ...

service partners to ensure value, security and contractual compliance. Responsible for major incident, disaster recovery, vulnerability management and continual service improvement. Qualifications & Experience: ITIL awareness, Microsoft certification, strong technical expertise and project management experience or qualification. Experience engaging stakeholders in technology change, delivering IT platforms with measurable business benefit ...

assessment against NIST Frameworks, SANS, CIS, etc. g. Provide support during technical deployment, configuration, integration and administration of security technologies h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. i. Provide assistance for disaster recovery in the event ...

understanding of product ownership within an enterprise environment. Experience developing product strategy, roadmaps and service improvements. Knowledge of delivery and service frameworks such as ITIL, SAFe and DevSecOps. Ability to balance multiple stakeholder priorities and translate business needs into practical outcomes. Strong project and delivery management skills, with the ability ...

Meraki SDWAN solution and dashboard Experience with network security best practices and technologies. Configuration of F5 Loadbalancers (desirable) Knowledge of telephone systems, VoIP, PSTN ITIL qualification (Desirable) WHATS IN IT FOR YOU: 40% staff discount plus friends & family discounts throughout the year Access to our reward platform for external discount ...

with relevant telecoms/network support experience. Possess, or working towards a relevant technical professional telecoms/IT qualification e.g CTNS, CTA, CCNA. Desirable ITIL Foundation Prince II Foundation Knowledge & Experience Essential Good working knowledge of legacy and VOIP telecoms systems and relevant experience in a telecoms support role. Working ...

within an enterprise environment, with strong troubleshooting, communication, and project delivery skills. Certifications such as CCNA/CCNP, Aruba, Check Point, Fortinet, F5, or ITIL would be advantageous. What you’ll receive: Company car allowance of £7,000 or Company Car Eligible for company bonus scheme Generous holiday allowance, with ...

with relevant telecoms/network support experience. Possess, or working towards a relevant technical professional telecoms/IT qualification e.g CTNS, CTA, CCNA. ITIL Foundation Prince II Foundation Knowledge & Experience Good working knowledge of legacy and VOIP telecoms systems and relevant experience in a telecoms support role. Working knowledge ...

projects as a Solution Architect, on time and within budget Certified ServiceNow System Administrator Certified Implementation Specialist in at least one ServiceNow product suite ITIL Foundation certification (v3 or v4) Strong hands-on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions ...

projects as a Solution Architect, on time and within budget Certified ServiceNow System Administrator Certified Implementation Specialist in at least one ServiceNow product suite ITIL Foundation certification (v3 or v4) Strong hands-on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions ...

Architecture and Information Management. Key requirements: Strong experience developing IT technical and solution architectures Experience producing enterprise/solution architecture documentation Strong knowledge of ITIL and IT service management Experience supporting IT infrastructure and end users Strong problem-solving and technical analysis skills Ability to work with stakeholders ...

Exchange Cisco switching and VLANs Firewall technologies, ideally FortiGate Infrastructure support within a networked environment Troubleshooting server, network and security issues Nice to have ITIL exposure Microsoft or Cisco certifications HP server hardware Skype for Business or SharePoint Cisco wireless technologies ERP or telephony systems experience What ...

Exchange Cisco switching and VLANs Firewall technologies, ideally FortiGate Infrastructure support within a networked environment Troubleshooting server, network and security issues Nice to have ITIL exposure Microsoft or Cisco certifications HP server hardware Skype for Business or SharePoint Cisco wireless technologies ERP or telephony systems experience What ...

severity incidents and decisions under pressure. Strong project delivery skills, including integrated planning, RAID management, governance, reporting, change control and stakeholder communication. Knowledge of ITIL, service transition, release management, operational readiness or SAP delivery practices would be advantageous. Key Skills and Attributes: Strong SAP ECC and SAP S/4HANA ...

Delivering network improvement and infrastructure refresh projects. Installing, configuring, and maintaining routers, switches, firewalls, wireless networks, and SD-WAN solutions. Managing network changes through ITIL-aligned change management processes. Producing and maintaining technical documentation. Supporting manufacturing and operational technology environments. Working with ServiceNow, Jira and other project management tools. ...

travel up to 25% of the time based on client needsPossession of strong written and verbal communication skillsCISSP, CISM, CRISC, CBCP, MBCI, ISO 22301, ITIL, cloud architecture or security certifications, or comparablecertificationsIdentity StatementAs part of the hiring process, we will ask you to complete an identity verification process that leverages ...

time based on client needs Possession of strong written and verbal communication skills CISSP, CISM, CRISC, CBCP, MBCI, ISO 22301, ITIL, cloud architecture or security certification s, or comparable certification s Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that ...

with knowledge of technology risk, controls, cyber security, infrastructure, cloud services and enterprise applications. Proven understanding and application of recognised industry frameworks, including COBIT, ITIL and NIST CSF. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer ...