1,101 to 1,125 of 1,805 Service Delivery Jobs in England

maintain IT systems and networks to meet organizational needs. Manage integration efforts for IT applications while ensuring seamless functionality. Monitor and enhance IT service performance using defined KPIs and SLAs. Develop and present service delivery reports for executive review. Ensure system security, data protection, and adherence ...

analytical tools that provide visibility, identify improvement opportunities and support strategic decision-making. Your work will directly influence how the business manages assets, improves service delivery, creates commercial opportunities and enhances customer support. This role offers an exciting opportunity to help shape our future data strategy while developing … meaningful management reporting that translates complex data into practical business actions. Ensure stakeholders have access to accurate, timely and actionable performance information. Analyse operational, service and parts data to identify trends, inefficiencies and performance improvement opportunities. Leverage telematics, usage and operational data to identify opportunities for increased service ...

maintain relationships with key domain leaders across client organizations to safeguard account health and ensure overall mission success. Partner closely with Field Engineering and delivery teams - who own technical implementation and service delivery - to drive expansion and long-term retention. Partner alignment & enablement: collaborate with Neo4j ...

platforms that support live broadcast services. Your technical understanding, attention to detail and ownership of incidents will help ensure issues are resolved efficiently, service improvements are delivered continuously and customer commitments are met.Success in this role will be measured through strong SLA performance, customer satisfaction and the ongoing efficiency ...

achievement of key performance indicators (KPIs). Responsibilities: Build and maintain strong customer relationships, ensuring client needs are addressed promptly and effectively. Conduct regular service reviews to assess customer satisfaction, identify potential challenges, understand current and future business objectives, and uncover opportunities to expand services that align with customer … customer renewals, ensuring timely contract execution and maximizing customer retention. Monitor customer accounts proactively, addressing issues before they escalated and identifying opportunities to improve service delivery and account performance. Resolve complex customer concerns and disputes professionally, ensuring positive outcomes and preserving strong client relationships. Support customer engagement ...

across multiple teams. What success looks like You'll help GLights turn promising ideas into trusted tools that people use. Success will include: Faster delivery of useful AI-enabled capabilities. Strong adoption among trading teams. Reliable and well-supported production tools. Reusable solutions that benefit teams across locations. Clear … working Skills: Agreements and negotiations, Agreements and negotiations, Analytical Thinking, Business Acumen, Commercial Business Development, Consultative selling skills, Continuous Learning, Customer promise execution, Customer service delivery excellence, Deal modelling and valuation, Developing and implementing strategy, Influencing, Internal alignment, Joint Venture Structuring, Listening, Loyalty Management, Marketing strategy and programmes ...

ensuring exceptional customer outcomes and sustainable business growth. You will lead and develop high-performing teams while aligning Customer Success, Sales, Account Management, and delivery functions to create a seamless customer experience. Working closely with Sales Leadership, you will help Customer Success and Sales operate as one customer-facing … reporting, data quality, performance insights, and continuous improvement initiatives. What we need to see from you Proven leadership experience in Customer Success, Account Management, Service Delivery, or a similar customer-facing environment. Demonstrated capability in organisational design, workforce planning, and performance management. A track record of building high ...

flexible. What matters most is your ability to combine strong technical understanding with outstanding leadership skills, someone who can balance strategic vision with practical delivery and foster a culture of trust, growth, and excellence. If you’re passionate about leading people, influencing technology direction, and working in an environment … lasting impact. What You’ll Be Doing: Oversee IT operations and infrastructure across multiple sites Lead and mentor a team of engineers and service desk professionals Champion cyber security and risk management initiatives Work closely with senior stakeholders to align tech strategy with business goals Introduce improvements and fresh ...

artificial intelligence (AI) solutions across the firm. This role will play a key part in designing, building, and maintaining trusted AI that enhances legal service delivery, knowledge management, and operational efficiency. It is ESSENTIAL for you to have extensive experience within the Microsoft Ecosystem. The role offers … purely a strategic AI/innovation person we are looking for, nor a traditional data scientist without strong software engineering and solution-delivery experience. This is a great opportunity and salary is dependent upon experience. Apply now for more details... ...

security and integrity of their systems and data. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery … subsidized travel passes and much more! Health Cash Plan Cycle to Work Scheme Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Electric Vehicle Salary Sacrifice Scheme Discounted Gym Membership Life Assurance and Critical Illness cover Location ...

will monitor KPIs, ensure process maturity, and report trends to senior management. The role requires ITIL foundations and a proactive, resilient approach to service delivery across #J-18808-Ljbffr ...

architecture role that goes well beyond traditional pre-sales. You will act as the bridge between customer strategy, core business processes, technology design, and service delivery — working alongside sales teams to help organisations modernise their enterprise landscapes. You will also play a meaningful role in how we approach … companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. ...

manage the use of digital tools to capture, share and use information to enhance project/contract delivery. This role is responsible for service delivery of project or contract information management and tactical deployment of project-based technology. Project/Contract Level Responsibilities - Manage the project information model … information protocol, and ISO 19650 (where required), ensuring that they are planned, documented, and well communicated. - Contribute to the development of the Master Information Delivery Plan (MIDP) and Task Information Delivery Plan (TIDP). - Collaborate with IT and wider DPS to ensure that digital systems and working methods ...

becoming a more proactive, data-driven organisation, moving away from traditional reactive ways of working towards a more efficient, accessible and forward-thinking service delivery model. Technology and data will play a critical role in enabling this change. As part of this investment, the business is looking ...

Required qualifications, capabilities, and skills Formal training or certification with 5+ years experience being an Architect/Engineer, Technology Product Owner/Manager, or Service Delivery Manager Solid understanding of the end-to-end information technology (IT) process, including architecture, design & engineering, implementation, and operations Experience producing product ...

have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision‐making, service delivery and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand ...

associated governance activities. Develop and maintain strong relationships with suppliers, partners, and internal stakeholders. Support contract negotiations, renewals, and performance reviews. Monitor supplier performance, service delivery, and contractual obligations. Identify, assess, and mitigate commercial, contractual, and operational risks. Establish and enhance commercial processes, controls, and reporting frameworks. Work ...

successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (Cloud Engineering, Network Engineering, Service Delivery), to design and implement secure, scalable and Zero Trust-aligned architectures. The role combines: Security architecture and design across cloud platforms ...

success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. ...

teams to stay aligned with the transition timeline. Coordinate with Facility Engineering on site systems and infrastructure readiness ahead of transition. Engage with the Service Delivery Management (SDM) team to ensure alignment with customer needs, SLAs, security, and facility performance. Take part in regular cross-functional syncs ...

Consulting EMEA, this role sits at the intersection of technology, revenue, and customer success. You’ll partner with Account Executives, Customer Success Managers, and Service Delivery to solve complex identity challenges for enterprise customers, leading efforts from the discovery and solution design through to evaluation for prospects ...

across major vendor relationships. You will drive KPI reporting, stakeholder engagement, and continuous improvement, combining commercial insight with risk management to ensure high-quality service delivery. Hybrid role in England (Crawley area); 5 years’ experience preferred; strong understanding of procurement, governance, and ITIL/Agile is a plus. #J ...

secure gateway solutions, influencing technical designs, and collaborating with Solution Architects, Engineering Leads, SOC teams, and operational support functions to ensure secure and reliable service delivery. The Role As a Application Security Architect, you'll play a key role in the design, implementation and ongoing support of secure gateway ...

security events where required. Assisting with vulnerability assessments, penetration testing activities and technical security reviews. Identifying opportunities to improve assurance processes, procedures and service delivery. Maintaining awareness of emerging threats, industry standards and evolving assurance methodologies. Contributing to wider cyber security activities and security improvement initiatives across the business. ...

compliance. Assist in the investigation and resolution of quality issues, helping implement corrective actions, process improvements, and policy updates to reduce risk and enhance service delivery. Work collaboratively across a regional partnership of four police forces to promote consistent forensic standards, quality assurance, and best practice. Experience and Qualifications ...