1,526 to 1,550 of 1,811 Service Delivery Jobs in England

Officer to join the Business Systems Team. You will provide technical support, administer systems and user access, and help deliver reliable day-to-day service delivery. You will investigate issues, assist with testing upgrades, produce reports and data extracts, and liaise with software suppliers. You will maintain clear documentation ...

Technology and Knowledge teams. The role focuses on creating practical, scalable tools to improve access to know-how, data and technology for efficient legal service delivery. You will translate business requirements into automation logic, build automation templates, and support digital workflows. #J-18808-Ljbffr ...

governance, risk management and supplier performance. You will develop category strategy, collaborate with internal stakeholders, and seek efficiencies, cost reductions and innovative improvements to service delivery. #J-18808-Ljbffr ...

Electrical Repairs Engineer to fault-find, diagnose and repair Warden Call Systems at customer sites. The role emphasizes safe, reliable operations and timely service delivery. You will build on your electrical repair background, receive full training on Warden Call technologies, and work independently while communicating clearly with customers ...

lead desktop administration across UK and Europe. You will supervise a team delivering end-user support, resolve complex issues, and uphold global standards for service delivery. You will oversee performance metrics, vendor management, and IT asset controls while coordinating with global support teams and business leadership to align ...

clear instructional material for users. You will interact with end users at multiple locations, follow established procedures, and contribute to maintaining high-quality IT service delivery. #J-18808-Ljbffr ...

team on a permanent basis, based from Bristol or London. The role blends business analysis with applications analysis, focusing on improving legal services delivery through technology. You will work within the Lawyer Productivity team to elicit requirements, design process and technical solutions, and explore market tech options to enhance ...

Defence Ltd in Gosport seeks a Software Engineer to contribute to the Systems and Software team, delivering software from requirements through to in-service delivery. You will design, implement and maintain software in a small team, participate in bid input and policies, and work with stakeholders to ensure quality ...

scalable IT solutions across R&D applications and day-two operations. You will mentor high-performing teams and shape engineering management practices for reliable service delivery. Based at Jealott's Hill UK, you will collaborate with engineering, product, and scientific teams to translate complex needs into practical solutions, establish ...

teams, shape platform strategy, and drive modernisation and automation while ensuring reliability and production readiness. The role reports to the Head of Production Management & Service Delivery. You will influence governance, manage major incidents and collaborate with global colleagues and third-party providers to deliver #J-18808-Ljbffr ...

will handle high volumes of inbound queries via phone and chat, diagnose issues, document solutions, and contribute to knowledge base articles to improve service delivery. Working in a fast-paced environment, you will develop product expertise, assist with escalations, and help customers maximize value from our cloud-based software ...

call assistance for IT-related issues. Responsibilities include supporting desktops, laptops, and mobile devices, maintaining software and operating systems, and ensuring optimal service delivery. The ideal candidate should have a Bachelor’s degree in Computer Science or IT, with at least 1 year of relevant experience in desktop support ...

capable of communicating technical concepts across a range of stakeholders. Core Network Infrastructure (CNI) is a relatively new value stream within IT Infrastructure and Service Delivery. We are tasked with developing, maintaining, and securing the network infrastructure of the organisation. At Nationwide we offer hybrid working wherever possible. More ...

Strong IT troubleshooting and support skills, with experience supporting Windows operating systems, Microsoft 365 applications, hardware, mobile devices, printers, and workplace technologies.• Excellent customer service and communication abilities, with the confidence to engage with users at all levels, manage support requests effectively, and provide clear and professional technical guidance. … Well-organised and team-oriented approach, with experience using IT Service Management (ITSM) tools, maintaining accurate documentation and asset records, and contributing to a collaborative, efficient, and well-managed IT environment.Your profileWe are looking for a motivated IT support professional with experience delivering high-quality first-line technical support ...

Strong IT troubleshooting and support skills, with experience supporting Windows operating systems, Microsoft 365 applications, hardware, mobile devices, printers, and workplace technologies. • Excellent customer service and communication abilities, with the confidence to engage with users at all levels, manage support requests effectively, and provide clear and professional technical guidance. … Well-organised and team-oriented approach, with experience using IT Service Management (ITSM) tools, maintaining accurate documentation and asset records, and contributing to a collaborative, efficient, and well-managed IT environment. Your profile We are looking for a motivated IT support professional with experience delivering high-quality first-line ...

critical technology systems within a large-scale enterprise environment. You’ll join Grayce as a Technology Consultant, gaining valuable hands‐on experience in IT service management, technical troubleshooting and stakeholder support, while building the foundations for a long‐term career in technology consulting. This opportunity is ideal for someone … team, helping to maintain the systems and services that keep an organisation running effectively. Your responsibilities will include: Investigating and resolving technical incidents and service requests, developing your troubleshooting and problem‐solving skills. Managing and prioritising requests through an IT service management platform such as Remedy. Supporting users ...

relationships with software and technology vendors Develop best practices and improve technical processes to increase efficiency, quality and customer satisfaction Work closely with Sales, Service, Account Management and other technical teams throughout the customer journey Provide clear and timely communication to customers and internal stakeholders during implementations, incidents … Support the pre-sales process by providing technical expertise on complex customer requirements Identify opportunities to improve the profitability and efficiency of Professional Services delivery This is a field-based role, with regular travel to customer sites across the UK and occasional travel to our offices in Maidstone, London ...

take ownership of a diverse hybrid Microsoft infrastructure across a multi-country business. Working within a small, agile team, you will combine project delivery with day-to-day operational responsibility across Azure, Microsoft 365, identity, endpoint management, servers and enterprise networking. You will lead technical work from initial requirements … backup, restore and disaster recovery testing. Support Azure DevOps, Git repositories, permissions and deployment pipelines. Develop PowerShell automation to improve operational efficiency, reporting and service delivery. Maintain accurate technical documentation, configuration records and operational runbooks. Essential Skills and Experience Significant hands-on experience managing enterprise hybrid Microsoft infrastructure. Strong ...

racers. Are you? Job Description This role is responsible for ensuring end user support operates efficiently and reliably across the IT environment. Supporting the delivery and continual improvement of end user systems, you will resolve technical issues, fulfil user requests, and help deliver technology solutions that support high performance … user systems estate, ensuring priorities are managed based on business impact. Analyse root causes and implement improvements that enhance responsiveness, consistency, and service delivery. Build strong relationships with business stakeholders and suppliers while acting as an IT representative for key technology initiatives. Drive technical enhancements, support new business solutions ...

software development and product teams to improve system reliability and operational practices. Implement and enhance monitoring, logging, and observability to identify issues and track service improvements. Diagnose and troubleshoot application, infrastructure, and service-related incidents across multiple technology layers. Improve system scalability, resilience, and fault tolerance. Use software … deployment, monitoring, and reliability engineering. Contribute to the wider Site Reliability Engineering and DevOps community. Continuously evaluate new technologies, tools, and approaches to improve service delivery. The ideal candidate will have experience in several of the following areas: Software development experience, ideally with Java and web technologies such ...

perfect time to join us! About the Role Level: 2 Department: IT Operations Location: London Contract type: Permanent The Technology Delivery Centre Analyst is responsible for delivering day-to-day IT end-user services and acting as a key point of escalation for desktop support issues across the business. … colleagues and a high standard of customer service. As a key point of contact for the business, you will take ownership of incidents and service requests through to resolution, working closely with 1st line support teams, infrastructure teams, and third-party suppliers to resolve more complex technical issues. ...

improve people’s lives and have committed to delivering 60m worth of support over the next three years. The Role: We’re bringing IT Service Management, internal support, workplace technology and technology administration into one Technology Operations function. As Head of Technology Operations, you’ll build and lead that … function, improving service quality, operational control and cost visibility while reducing friction for engineering teams. You’ll own the operating model, service management governance, workplace technology, asset and configuration management, operational risk, suppliers and technology financial reporting. An early priority will be putting the foundations in place: clear ...

opportunity for an Identity and Access Management Specialist to join our Info Sec team. The successful candidate will lead the day-to-day delivery of the IDAM and PAM service, ensuring the processes are fit for purpose and governed correctly. This role is a hybrid role meaning … from home but your contractual location will remain as our Bradford Head Office. As an Identity & Access Management Specialist, you will – Efficient and effective delivery, management & reporting of IDAM/PAM service in line with SLAs. Oversee the provision of 1st and 2nd line support services on IDAM ...

improve people's lives and have committed to delivering £60m worth of support over the next three years. The Role: We're bringing IT Service Management, internal support, workplace technology and technology administration into one Technology Operations function. As Head of Technology Operations, you'll build and lead that … function, improving service quality, operational control and cost visibility while reducing friction for engineering teams. You'll own the operating model, service management governance, workplace technology, asset and configuration management, operational risk, suppliers and technology financial reporting. An early priority will be putting the foundations in place: clear ...

traditional manual operations, the successful candidate will use automation, monitoring and engineering best practices to reduce repetitive tasks, prevent recurring incidents and improve service reliability. Working alongside product and DevOps teams, the Site Reliability Engineer will identify technical improvements, troubleshoot complex issues and help ensure that critical applications remain … efficiency and prevent recurring incidents. Work closely with product and development teams to promote reliable system design, engineering best practices and operational readiness. Monitor service health and instrument applications where additional monitoring and observability are required. Analyse monitoring data and service metrics to demonstrate improvements in system reliability ...