1,651 to 1,675 of 1,811 Service Delivery Jobs in England

West Sussex is seeking a Senior Service Desk Engineer to join our IT services team. You will provide 2nd/3rd line support, troubleshoot complex issues and mentor junior engineers, ensuring high-quality service and strong client relationships. You’ll work across Microsoft 365, Windows Server and Azure … with hybrid working after probation and a Monday-Friday pattern. This role offers hands-on technical growth and the chance to shape service delivery. #J-18808-Ljbffr ...

coach engineers as the business scales. You will also own professional services margin and report on it to the CEO. You own professional services delivery, from scoping through to the outcomes customers were promised. Work with the sales lead to run a clean handoff from sales to delivery, and bring what the team learns back into the leadership team and the platform roadmap. What you’ll be doing Set and own delivery standards for professional services. Lead scoping, so every project has a clear outcome, plan and effort estimate. Deliver directly on key accounts for about ...

resilience, recovery, access and remote access. Deliver agile, evergreen services. Create and maintain overall network plans to support the Council's business strategy, agree service level agreements with business users and plan all aspects of the infrastructure necessary to ensure provision of voice and data network services to meet … terms of their contribution to business performance and their financial costs and sustainability. The management of bought-in services. The development of continual service improvement plans to ensure the IT infrastructure adequately supports business needs. Responsible for production of network designs and design policies, strategies, architecture and documentation; covering ...

site/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Duration: Backfill (Backfill/On-demand ticket basis) Note: This is not a pure server administrator role. Desktop support is the primary responsibility. ...

Cleared Network Engineer to support our defence client on a contract basis. This contract role will focus on network infrastructure, security, service support and crypto management within a high-profile technical environment. Key Responsibilities: Provide dedicated network support at the Stevenage site, with Bolton and Bristol also within scope. … Support the effective delivery, maintenance and continuous improvement of network services. Own the remediation of identified network issues and risks, using reports and technical intelligence. Support business initiatives as part of the wider network engineering team. Build effective relationships with partners and external suppliers to optimise service delivery. ...

projects.**Distinct product portfolio:*** Industry Knowledge: Current Experience working in the Financial&Regulated/HLS industry.**Product-Specific Requirements:** ***Core Clouds (Sales Cloud & Service Cloud):**** Familiarity with Sales and Service capabilities, including pipeline management, forecasting, case management, and omni-channel service delivery.* Understanding of how enterprise sales … service teams operate and derive value from CRM platforms.* Experience guiding customers through Sales and Service adoption, optimization, and expansion.**Preferred Requirements:*** +2 years in the Salesforce Ecosystem.* Salesforce product certifications are a plus (**Administrator**, Advanced Administrator, Platform App Builder, **Service Cloud Consultant, Sales Cloud Consultant**). ...

relocate, troubleshoot, and prepare IT equipment and workstation peripherals for reuse, recycling, or disposal. Support technology refreshes, resolve workstation power issues, and coordinate IT service requests with CIO teams. Network and Telecommunications Support Install, relocate, and support network infrastructure, including fiber-optic and Category 5 cabling. Manage telephone services … user accounts, access permissions, and facility/equipment records. Document completed work and coordinate with facilities, logistics, IT, security, and other stakeholders to support service delivery. Reviews status of projects and budgets, manages schedules, and prepares status reports. Assess project issues and develops resolutions to meet productivity, quality ...

high, and there is a clear ambition to use technology, automation, Copilot and modern platform capability to drive real operational efficiency, inventory control and service performance across a genuinely global estate. What You'll Be Doing Act as the senior functional authority for Dynamics 365 Supply Chain Management. Work … Support UAT, user groups and feedback forums to shape enhancements and improve adoption. Work with third-party partners and vendors to maintain and enhance service delivery. Contribute to global project delivery, multi-country rollouts and wider technology transformation. What We're Looking For We are looking ...

term solutions. Knowledge Ownership Create and maintain Knowledge Base (KB) articles for new or unique issues. Identify opportunities to reduce support volume through self-service tools and improved documentation. Contribute to automation initiatives that streamline repetitive IT tasks. Monitor support trends and identify indicators of broader service degradation. … Proactively escalate patterns and trends impacting service performance. Support and guide Level 1 analysts in resolving complex technical issues. Assist with onboarding and mentoring new team members. Required Qualifications Proven experience in IT Support, Help Desk, Desktop Support, or a related technical support role. Strong knowledge of operating systems ...

businesses run better? We're looking for an experienced Business Enablement Manager to take ownership of a key Sales Operations function within a dynamic, service-led business. This is a fantastic opportunity for someone who loves bringing structure to complexity, turning data into meaningful commercial insights and ensuring sales … improve communication, accountability and customer handovers. Ensuring Operational Readiness: Help create a smooth transition from winning new business through to customer onboarding and service delivery. Driving Governance: Establish clear KPIs, service standards and processes that improve consistency, accountability and commercial control. What We're Looking ...

Description Role Overview As the Technical Lead for our IT Service Desk, you'll be essential in guiding our team to deliver exceptional technical support. You'll mentor service desk engineers and collaborate on customer onboarding, ensuring a smooth operation. Key Responsibilities Oversee daily operations and identify trends … complex technical issues, staying updated on industry trends and best practices. Implement best practices to ensure high-quality support and efficiency within the service desk. Organise training sessions to share knowledge and promote ongoing learning among team members. Collaborate with teams to ensure a seamless customer onboarding process, addressing ...

mission of protecting the UK through data-driven insights and solutions. Key Responsibilities Developing and building strong relationships with clients and key stakeholders through delivery and sales activity. Managing a portfolio of healthcare delivery, supporting account growth and winning new health and care opportunities. Supporting presentations, reports … operating models. Undertaking risk and maturity assessments, providing strategic guidance. Implementing security controls, drawing on knowledge of how security controls interact with IT service delivery. Key Requirements Relevant health and care industry experience delivering strategic cyber security projects, or demonstrable transferable sector knowledge. Strong consulting experience, with sales experience ...

Intapp is seeking a Manager, DealCloud Services Delivery (EMEA) in London, hybrid. You will lead a portfolio of client implementations for financial institutions and professional services organisations, balancing hands-on delivery with team leadership to meet client expectations and timelines. You'll drive delivery quality, staffing, forecasting … profitability, coach your team, engage client stakeholders and contribute to delivery methodology as the DealCloud product evolves. #J-18808-Ljbffr ...

delivering high-quality corporate events, conferences and meetings within a professional environment. The successful candidate will be involved in all stages of event delivery, from initial planning and technical preparation through to live event operation and post-event support. You will work closely with internal teams and stakeholders … Provide technical guidance to clients and stakeholders throughout the event planning process. • Deliver meeting room AV support and resolve technical issues efficiently. • Maintain excellent service standards and ensure all events are delivered in line with agreed procedures and service levels. • Liaise with colleagues and management to identify ...

develop their skills across the whole digital information systems and information technology enterprise as well as building a specialism in one of our delivery and operational domains. This programme is a fantastic opportunity for you to join a growing digital systems team and gain hands on experience within … with a major defence contractor. It will give you experience of projects developing or enhancing business solutions as well an understanding of operational and service delivery. We'll support those with the aptitude and passion for all things technology based and allow hands on experience within Infrastructure, AI, Cloud ...

develop their skills across the whole digital information systems and information technology enterprise as well as building a specialism in one of our delivery and operational domains. This programme is a fantastic opportunity for you to join a growing digital systems team and gain hands on experience within … with a major defence contractor. It will give you experience of projects developing or enhancing business solutions as well an understanding of operational and service delivery. We'll support those with the aptitude and passion for all things technology based and allow hands on experience within Infrastructure, AI, Cloud ...

support our people and build a stronger, more competitive business. We are looking for a technology leader with strong commercial awareness who understands software delivery and emerging technology, but starts with the needs of the business. You will lead our Digital Products and Technology function, working closely with Client … will need to take ownership of the programme at whichever stage it has reached, rather than restart work already agreed. * Own technical delivery of Quest, including sprint progress, engineering quality, testing, integrations, dependencies, release readiness, supplier performance and ongoing support.* Agree product priorities and roadmap decisions with business owners. ...

post-sale, helping them improve existing financial, project management, quality and safety processes through the use of the Procore platform. Work with Professional Services Delivery Project Managers to understand customer requirements and develop business processes that align with Procore's standard operating procedures through training and consultation. Leverage … customers establish robust and scalable processes. Build and deliver thought leadership materials, including workshops and webinars, that demonstrate best practices in commercial management, project delivery, quality and safety, and the value Procore can bring to these areas. Use your knowledge of construction business operations and the wider industry ...

role in enabling the continued growth and transformation of AI Data Center Services (AIDCS). Reporting to the Global Director, Professional Services & Delivery, you will partner closely with the Head of AIDCS to drive operational excellence, strategic execution, workforce capability, and delivery of leadership priorities across the organization … Initiatives & Cross-Functional Execution Lead priority initiatives across the AIDCS portfolio, including expansion into new AI‐led verticals, while coordinating closely with Product, Engineering, Delivery, HR, Finance, and Geo teams. Keep complex initiatives moving forward by identifying risks, dependencies, and resource needs, proactively driving resolution, and improving processes ...

deliver. ICS.AI is the UK’s market leader in AI solutions for local government, partnering with more than 20 councils to transform public service delivery. Our products span AI contact centres, staff copilots and social care copilots, helping organisations improve resident experiences, increase productivity and deliver smarter services. … release. Producing and maintaining user guides, release notes, onboarding materials and process documentation. Turning feedback from client user groups, AI Champion networks, QBRs and service tickets into structured backlog inputs. Contributing to sprint reviews, retrospectives and backlog refinement sessions across product lines. Supporting go-to-market materials, feature descriptions ...

lead strategic consulting engagements, working closely with customer stakeholders to design and implement solutions that improve cost and commercial control, strengthen project delivery, and drive better quality and safety outcomes throughout the project lifecycle. You'll partner with Project Managers, Customer Success Managers, Product, and Engineering to deliver complex … sale, helping them rethink legacy financial, project management, quality, and safety processes and transform their operations using the Procore platform Work with Professional Services Delivery Project Managers to develop client business processes to align with Procore standard operating procedures through training and consultation Leverage and teach industry best practices ...

week) Closing date: Thursday 19 November 2026 at 12 noon Are you an experienced IT leader who combines strategic thinking with hands-on delivery and wants to use your expertise to support a cause that truly matters? Join our ICT team and play a vital role behind the scenes … initiatives What you will do Providing strategic leadership on technology, cyber security, data governance and digital transformation. Ensuring stable and effective ICT operations and service delivery. Leading digital infrastructure, cloud services, networks and system improvements. Acting as the organisation's Information Governance Lead. Ensuring compliance with UK GDPR, Data ...

team, ensuring a smooth introduction to the company's production monitoring software. Conduct onboarding meetings, identify customer requirements and develop implementation plans. Coordinate hardware delivery, installation preparation and initial system configuration. Deliver remote product training and regular progress reviews throughout customer trial periods. Support customers in monitoring machine performance … outstanding actions and support successful transitions to paid subscriptions. Liaise with internal Sales, Accounts and Technical teams to ensure effective customer communication and service delivery. Build strong working relationships with manufacturing customers across the UK, USA and wider Americas. Identify opportunities to improve customer onboarding, technical support processes ...

evolve the Advisor platform digital experience, empowering our Advisors with an intuitive, AI-enabled toolkit that drives proactive client engagement and world-class service delivery. A key focus will be to establish a scalable platform strategy that enables shared components, personalization, and efficiency across the International Private Bank, ensuring … Advisors leverage insights and intelligence to serve the world's most sophisticated clients. You will determine the product goals, objectives, and requirements, and prioritize delivery of digital capabilities in order to maximize business value and operational impact. This role requires an AI-first mindset, building a platform ...

live phone and/or chat, ensuring support enquiries and software-related issues are addressed in a timely and effective manner.* Uphold high customer service standards by ensuring each interaction is customer-centric, empathetic, and aimed at exceeding customer expectations, striving to provide a positive and memorable experience … their experience and drive overall satisfaction.* Actively utilize, contribute to, and where applicable create and maintain knowledge base articles to support consistent, high-quality service delivery.* Identify opportunities to enhance the software and internal processes, recommending and where applicable contributing to improvements in efficiency and customer experience.* Where applicable ...