1,476 to 1,500 of 1,955 Service Delivery Jobs

certification within the first year to enhance CX expertise Advocate for customer needs and provide feedback to influence product development and service enhancements Belangrijkste vereisten 10+ years of experience in customer-facing technical roles with mid-senior stakeholders Strong technical expertise in data center technology, virtualization, and hyper-converged … relationship-building skills Customer-centric mindset with ability to drive change and success strategies Ability to collaborate with cross-functional teams and provide service delivery feedback communication excellence relationship-building advocacy for customer needs data center technology virtualization hyper-converged solutions ...

Revenue Retention (NRR) and our Net Promoter Score (NPS). Working closely with the Head of Customer Success, Sales, Account Mangement, Marketing, Technical and Delivery teams, you will manage a portfolio of 50-75 growth segment customers, ensuring they realise value from their investment and achieve their business objectives. … commercial teams across the business, gaining exposure to cutting-edge technology and enterprise clients. Role & Responsibilities Customer Onboarding & Implementation Partner with sales and delivery teams to develop tailored onboarding plans for new customers including Customer Success Plans. Own the customer onboarding experience, ensuring successful system adoption and time ...

managing environment configurations, overseeing deployments, and integrating data governance and release processes. This role is essential for maintaining robust system performance and ensuring seamless service delivery across development, testing, and production platforms. Responsibilities Serve as the technical lead and subject matter expert for NEC system configuration and environment … deployment activities across technical and business teams. Develop and maintain release management processes and deployment documentation. Implement rollback procedures and emergency fixes to minimize service disruption. Ensure all releases are thoroughly tested and approved before implementation. Requirements: Significant experience configuring and managing NEC Housing and/or Asset Management ...

Lenovo is seeking a Field Technical Consultant to join the EMEA Delivery team in Farnborough. You will act as a trusted advisor for strategic customers, owning escalations and coordinating cross-functional teams to ensure service excellence and customer satisfaction. You will collaborate with customers, support, and account teams … deliver effective service delivery, analyze trends, and drive improvements across the support lifecycle. Travel to customer sites is required as needed. #J-18808-Ljbffr ...

Revenue Retention (NRR) and our Net Promoter Score (NPS). Working closely with the Head of Customer Success, Sales, Account Mangement, Marketing, Technical and Delivery teams, you will manage a portfolio of 50-75 growth segment customers, ensuring they realise value from their investment and achieve their business objectives. … commercial teams across the business, gaining exposure to cutting-edge technology and enterprise clients. Role & Responsibilities Customer Onboarding & Implementation Partner with sales and delivery teams to develop tailored onboarding plans for new customers including Customer Success Plans. Own the customer onboarding experience, ensuring successful system adoption and time ...

Phoebus Software Ltd is seeking an Operations Support Engineer to ensure service delivery for clients of our financial technology SaaS platform. You will manage incident response, stakeholder communications and continuous service improvements across production environments. Based in Solihull with hybrid working, you will collaborate with engineering, product ...

involved. So, what are you actually taking ownership of? You'll lead the Group Information Security and Cyber Operations function, owning the development and delivery of the cyber security strategy and roadmap. That spans cyber operations and incident management; security risk, governance and compliance; cyber resilience and business continuity … matters most. This isn't happening in isolation. You'll sit on the IT Senior Leadership Team, alongside the Group Heads responsible for Architecture, Service Delivery, Software and End User. Your influence will extend beyond your own function. You'll contribute to the direction of the wider ...

involved. So, what are you actually taking ownership of? You'll lead the Group Information Security and Cyber Operations function, owning the development and delivery of the cyber security strategy and roadmap. That spans cyber operations and incident management; security risk, governance and compliance; cyber resilience and business continuity … matters most. This isn't happening in isolation. You'll sit on the IT Senior Leadership Team, alongside the Group Heads responsible for Architecture, Service Delivery, Software and End User. Your influence will extend beyond your own function. You'll contribute to the direction of the wider ...

security controls, platforms and infrastructure to protect AJ Bell and customers. You’ll help drive secure architectures, automate controls and enable safe, scalable business delivery across endpoints, cloud and networks. Collaboration with Infrastructure and Service Delivery is essential. #J-18808-Ljbffr ...

requisition id: JR000407# **Job Description****The Role**The Triage Analyst is responsible for the end-to-end coordination, assessment and management of issues and service requests raised through the triage function. Acting as the first point of operational and technical assessment, the role performs initial investigation, impact analysis … business and technology teams, coordinating the timely management of issues, facilitating effective communication with stakeholders and ensuring adherence to issues management processes, governance and service standards. Through analysis of operational data, incident trends and service performance, the Triage Analyst identifies opportunities for continuous improvement, supports informed business decision ...

role. The Role Reporting to the IT Operations Director, you will act as the technical authority for the new office environment, working alongside the Service Delivery and Project Management teams. Your responsibilities will include: Cisco Meraki design, configuration and deployment across switching, wireless, firewalls and SD-WAN. Design … operational handover documentation. About You We are looking for a senior infrastructure/technology contractor who is comfortable getting hands‐on and owning technical delivery rather than simply managing suppliers. You will bring strong practical experience across Cisco Meraki, networking, firewalls, SD‐WAN, wireless and workplace/meeting-room ...

Title: Lead Product Manager - Conversational AI Job Function: Customer Service Location – Manchester or Glasgow (You will need to be in the office 3 days a week) Advertised Salary: Competitive, plus great benefits About the role This role sits within Customer Service, working across digital and advisor-assisted service … Conversational AI owns the product vision, strategy, roadmap and prioritisation for conversational AI and any other product capabilities within our Contact Centre as a Service (CCaaS) platform. The role drives measurable improvements in customer experience, successful self-service, first-contact resolution and cost-to-serve, while enabling colleagues ...

Title: Lead Product Manager - Conversational AI Job Function: Customer Service Location – Manchester or Glasgow (You will need to be in the office 3 days a week) Advertised Salary: Competitive, plus great benefits About the role This role sits within Customer Service, working across digital and advisor-assisted service … Conversational AI owns the product vision, strategy, roadmap and prioritisation for conversational AI and any other product capabilities within our Contact Centre as a Service (CCaaS) platform. The role drives measurable improvements in customer experience, successful self-service, first-contact resolution and cost-to-serve, while enabling colleagues ...

DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations. ...

will be responsible for managing and growing a portfolio of accounts in the maritime sector, including shipping companies, vessel operators, port authorities, and maritime service providers. You will sell and manage Gizat's voice and DID/virtual numbering services while acting as the trusted point of contact … full sales cycle from prospecting and proposal through negotiation, onboarding, and ongoing account management Coordinate with internal teams (technical, provisioning, billing) to ensure seamless service delivery and swift resolution of any issues Monitor account health, usage patterns, and renewal timelines; act proactively to prevent churn and identify upsell ...

overview Can you provide strong operational leadership across digital programmes and projects? Are you a digital leader who can manage a portfolio, shape delivery and make a difference? We are looking for an experienced Digital Operations Manager to provide senior operational leadership within our Digital Services team. This … role responsible for the effective management and coordination of resources across the Digital resource hub in the Digital Service Operations and Governance team. The post holder will ensure that the right people and capacity are aligned to deliver digitally enabled organisational priorities in our HIMSS EMRAM Level 7 organisation. ...

solutions who thrives in a fast‐paced, customer‐driven environment. You will act as the key link between customers and internal teams, ensuring exceptional service delivery, smooth project execution, and long‐term partnership success. Key Responsibilities Manage and develop relationships with assigned customer accounts, acting as the primary … reports and sales forecasts for senior management. About You The successful candidate will have: Experience within Electronics Manufacturing Services (EMS), Supply Chain as a Service (SCaaS), or a related industry. Proven account management and business development experience, with a track record of growing customer relationships and revenue. Strong communication ...

Vanderlande is seeking a technically skilled engineer to join the Mobile Service Team in the UK. You will deliver tele-support and on-site resolution for electro-mechanical systems in Material Handling Equipment, driving reliability and performance for customers across the UK. You will coordinate maintenance activities, review daily … performance, and develop strong customer relationships while ensuring safe and compliant service delivery across sites. #J-18808-Ljbffr ...

instrumental in maximising value for our customers. This is a key role, with responsibility for delivering great outcomes to our customers through the delivery of commercial strategies and negotiating SaaS purchases and renewals with their vendors. Responsibilities You’ll be accountable for Vertice’s service delivery into … vendors. You’ll be a creative thinker that challenges customers and suppliers to help reach desired outcomes. You are an expert in driving the delivery of commercial change in organisations, who can manage stakeholder expectations, provide constructive challenge and ensure all key objectives and timelines are met. You will ...

will apply your skills across these technology areas to contribute to integrated infrastructure and digital workspace solutions where required, working as part of wider delivery teams to support end‐to‐end customer outcomes. You will be responsible for implementing part or all of the agreed technical solutions, occasionally contributing … customer‐facing Technology Consultant, you will act as a trusted technical advisor, working closely with customers, architects, project or technical managers, and delivery colleagues to translate requirements into high‐quality, practical outcomes. This role is well suited to a consultant with a positive and adaptable mindset, who is enthusiastic ...

that support our long-term growth ambitions. Working at the intersection of HR, Technology, and Business Transformation, you'll influence strategy as well as delivery, ensuring our SuccessFactors platform enables an exceptional employee experience while supporting operational excellence across the organisation. What You'll Be Doing As the SuccessFactors … operational runbooks. Support go-live and hypercare activities, ensuring smooth transition into BAU support. Work with HR, Payroll, IT, and external vendors to ensure service delivery and compliance with governance standards. #RicohEurope You will ideally have We're keen to speak with professionals who have deep expertise ...

with them, and track progress. Run regular business reviews with each client's leadership, focused on their business goals, risks and priorities.Work with our service desk and engineers so recommendations are realistic, and so every client gets what we've agreed to deliver. Lead the move to technical account … pricing, and agree any discounts or non-standard terms with the right approver before making an offer.Hand every new client over to onboarding and service delivery with an accurate scope, so we deliver what we sold.Recommend the technology that fits each client best, rather than favouring ...

reduction. Keeps up to date on knowledge of community resources and referral processes to assist clients in setting and meeting goals and objectives (i.e., service planning around client needs). Ability to assess client functioning and level of need utilizing ASIs, and ASAMS and standard practice modalities as required. … positive McNabb Center employee and community ambassador representing the client, program, and agency. Ability to set and maintain appropriate boundaries for quality service delivery and healthy self-care. Must be punctual and maintain good attendance. Maintains healthy two-way communication in person, by telephone, and within writing ...

seeking an Audit Technology Support & Implementation Manager to lead ATT support, coordinate onshore/offshore teams, and ensure scalable, high-quality service delivery across ATTs. You will act as primary escalation point, monitor demand, manage resources, and drive continuous improvement in processes and tools to empower audit teams ...

seeking a SOC Manager to lead its Security Operations Centre in London. You will mentor analysts, oversee threat detection, incident response and service delivery, and align operations with security strategy. You will coordinate with security architecture, governance, and third-party providers, drive improvements, and shape roadmaps for monitoring ...