1,751 to 1,775 of 1,931 Service Delivery Jobs

people services across Defra, its Arm’s Length Bodies and the wider Synergy Cluster. You will lead Defra Group HR’s transformation agenda, spanning service redesign, the future operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services … Programme, lead development of the HR Target Operating Model, simplify and standardise services, champion digital and AI-enabled innovation, and ensure governance, capability and delivery arrangements are fit for the future. As a member of the HR Senior Leadership Team, you will help shape the function’s direction. ...

experienced Technical Architect looking to shape innovative digital services and software solutions? We're seeking a Technical Architect to lead the design and delivery of scalable, secure, and user-centric technology solutions. Working closely with multidisciplinary teams, you'll provide architectural leadership from initial concept through to implementation, helping … digital products. The RoleAs a Technical Architect, you will: Design solution architectures for complex software and digital servicesProvide technical leadership and guidance throughout the delivery lifecycleCreate and maintain architecture documentation, models, and design artefactsSupport development teams in implementing architectural solutionsDrive governance activities and ensure compliance with architecture, security ...

hands-on coordination and application management role, suited to someone with strong technical application experience who is confident managing stakeholders, resolving escalations and driving service improvements. Key Responsibilities Act as the local technical contact and owner for centrally provided applications within your area of responsibility. Represent the local market … appropriate technical specialists where required. Identify and drive continuous improvement in application support processes and application performance. Work closely with vendors, business users, procurement, service desk and other IT stakeholders to ensure effective application support and service delivery. Ensure all relevant company policies, compliance requirements, security and data ...

technology innovation roadmap, ensuring clear priorities, dependencies, metrics and measurable outcomes. Translate emerging technology into practical, actionable future workflows that support lawyers and enhance service delivery. Research and Development Guide the research, evaluation and selection of new and emerging tools, platforms and vendors. Oversee or support the creation … creation of thought leadership materials including horizon scanning reports, internal updates and presentations. Engage with paralegals, LPM and IDT teams to coordinate innovation delivery activity across the broader innovation function. Technology Implementation and Innovation Delivery Lead structured evaluations of potential new tools and ensure evidence based recommendations. Oversee ...

customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This is a fully office-based position … experience. Experience working to contractual KPIs and SLAs. Good understanding of reactive and planned maintenance. Experience managing contractors and third-party suppliers. Strong customer service and relationship management skills. Confident handling customer complaints and escalations. Excellent organisational and prioritisation skills. Strong problem-solving and decision-making ability. Commercial awareness ...

centre of excellence that provides high-quality administrative, financial and operational support across the Foundation. Leading a small but impactful team, you will drive service excellence, strengthen governance and controls, and deliver efficient, customer-focused support to colleagues across the organisation. You will oversee complex invoicing and billing processes … will: Lead, coach and develop the Business Support Coordinator and Invoicing & Billing Analyst, overseeing workload planning, performance management, recruitment, onboarding and ensuring effective service coverage across the organisation. Act as a senior subject matter expert for the Foundation's core business systems (including SAP, Ariba and Convera), overseeing training ...

Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant … monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational ...

been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.Job PurposeTo support the Banking 3rd party IT applications and systems. To fix application and system problems, or any incident … that is disrupting the application service that business users depend on. To assist the business in designing and implementing new systems under the direction of the Senior Platform Lead.To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving ...

supporting technology solutions for our clients. This role suits someone who enjoys solving complex technical problems, collaborating across teams, and sharing knowledge to strengthen service delivery. What you’ll be doing Work closely with the sales team to scope, design and deliver technology solutions that meet client needs. Support … colleagues through coaching and collaboration. Assist with solution scoping, customer onboarding, documentation, innovation and R&D activity. Help maintain business continuity by supporting the service desk and colleagues when needed, including occasional call handling. Essential skills and experience with.... Microsoft 365, Entra and Azure & Windows Server • Willing ...

Quality Assurance Officer Are you an experienced Criminal Justice practitioner with strong analytical skills, excellent attention to detail and a passion for improving service quality and outcomes? If youve also worked in the following roles, wed also like to hear from you: Professional Standards Officer, Quality Officer, Compliance Officer … Quality Improvement Officer, QA Officer, Case Auditor, Service Quality Officer, Standards Officer, Audit Officer, Criminal Justice Officer SALARY: £35,000 FTE/Actual Annual Salary of £21,284 per annum + Benefits LOCATION: Remote Working - with limited travel to meetings and project sites, including Kent, Surrey, Sussex, Bristol ...

corporate functions in West Essex, you will collaborate with all stakeholders, to understand current ways of working and help shape future digital and service solutions. You will support evidence-led decision making through clear analysis, options appraisal, impact assessment and practical recommendations.What you'll be doingAll roles will provide … across multiple workstreams.Supporting programme reporting, performance monitoring and assurance activities.Working closely with senior officers, programme leads and elected members.Tracking actions and milestones to ensure delivery remains on schedule.Ensuring programme information is accurate, accessible and supports informed decision-making.What we're looking forExperience supporting projects, programmes or organisational change initiatives.Strong ...

lead strategic consulting engagements, working closely with customer stakeholders to design and implement solutions that improve cost and commercial control, strengthen project delivery, and drive better quality and safety outcomes throughout the project lifecycle.You'll partner with Project Managers, Customer Success Managers, Product, and Engineering to deliver complex implementations … post-sale, helping them rethink legacy financial, project management, quality, and safety processes and transform their operations using the Procore platformWork with Professional Services Delivery Project Managers to develop client business processes to align with Procore standard operating procedures through training and consultationLeverage and teach industry best practices ...

enterprise architecture governance (design authorities, standards, patterns, guardrails).Approve or challenge major technology and platform decisions, ensuring architecture is consistent across portfolios, programs, and delivery teams.Technology Simplification & ModernizationDrive reduction of technical duplication, and complexity across the enterprise.Lead rationalization of application estates and platform portfolios, in addition to guiding cloud … business and technology capability architecture with embedded security/privacy/AI. with a track record of success in the areas of delivery high impact learning and development solutions and operationsLeadership experience in managing high performing teams who are autonomous, empowered and strive for excellence to serve a global ...

moderation across our platform. This role combines strategic planning, quality assurance, and project management to optimize moderation processes, enhance policy implementation, and improve overall service delivery. You will work closely with cross-functional teams to analyze data, identify trends, and implement action plans that elevate moderation quality and user … increase efficiency and effectiveness. Introduce automation and tooling enhancements that reduce manual effort and improve efficiency.- Lead efforts to ensure high-quality moderation delivery by working with BPO partners and collaborating with QA market leaders and teams to refine moderation processes and policies.- Create and deliver high-quality documentation ...

role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities … Client Experience & Front-of-HouseProvide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with ...

Collaborating with stakeholders to understand requirements and identify opportunities for improvement. Producing technical documentation, test plans, technical designs and configuration management records. Supporting agile delivery practices and managing code through repositories such as Azure DevOps and GitHub . Mentoring and guiding Developer Analysts within the team. Ensuring solutions meet … Role Matters This is an opportunity to make a meaningful impact by delivering reliable and innovative digital services that support frontline policing and public service delivery. Your expertise will help ensure systems remain robust, secure, scalable and capable of meeting changing business demands, while providing long-term value ...

proposals, liaising with the team to gather accurate information Procurement & purchasing - Research, order, and track equipment and supplies, managing supplier communications and ensuring timely delivery Travel & logistics - Book travel, accommodation, and logistics for team members attending client sites, events, and meetings Phone & reception duties - Handle inbound calls, take messages … maximise the value of their technology investments. Our team brings deep expertise in data management, cloud infrastructure, cyber security, training and enablement and IT service delivery. We work with organisations of all sizes to map out strategic goals and deliver tangible projects, always tailoring our approach to meet each ...

well as on dedicated on-premise servers. You will work closely with the Product Owner and Technical Leads to lead the development and delivery of our training platform and all supporting services.Some of the responsibilities:Establish best practices for software development and delivery across teams.Develop and maintain effective … relationships with project and technical leads and management.Build and maintain a platform delivery team, ensuring members are motivated, collaborating, and working well.Ensure the team focuses on the most critical tasks for product and service delivery.Encourage and facilitate continuous improvement within the delivery team.Coach and mentor team members ...

candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare … weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains ...

people services across Defra, its Arm’s Length Bodies and the wider Synergy Cluster. You will lead Defra Group HR’s transformation agenda, spanning service redesign, the future operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services … Programme, lead development of the HR Target Operating Model, simplify and standardise services, champion digital and AI-enabled innovation, and ensure governance, capability and delivery arrangements are fit for the future. As a member of the HR Senior Leadership Team, you will help shape the function’s direction. ...

providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self management and community recovery services to support people across Scotland to manage their health as well … track record of managing modern cloud-based systems, virtual environments and technologies, and IT infrastructure, alongside a passion for continuous improvement and customer-focused service delivery. Equally comfortable shaping departmental priorities as rolling up your sleeves to resolve operational challenges, you will be a collaborative leader who can inspire ...

Helpdesk Administrator Location: Marlow Job Type: Full-Time 8am-5pm The Opportunity We are looking for an experienced Helpdesk Administrator to join a busy Service Operations team supporting a portfolio of commercial clients across planned and reactive maintenance contracts. This is a fast-paced role where … point of contact between clients, engineers, subcontractors, and internal teams. You'll be responsible for managing maintenance requests, coordinating workflows, maintaining service records, and ensuring clients receive timely, accurate updates throughout the lifecycle of every job. Key Responsibilities Helpdesk & Client Support Act as the first point of contact ...

technical expertise to support international healthcare customers using Cerner Millennium.Work with internal teams and stakeholders to investigate complex issues, strengthen support practices and improve service delivery.Use automation, advanced tooling and AI assistance to identify recurring issues and support continual improvement.What you will doServe as a primary contact for customers … building trusted relationships and responding to FSI service requests, change requests and enquiries.Troubleshoot and resolve moderately complex issues across front-end and back-end applications, escalating advanced technical issues to the appropriate teams when required.Manage service requests in line with service level agreements and key performance indicators ...

people services across Defra, its Arm’s Length Bodies and the wider Synergy Cluster. You will lead Defra Group HR’s transformation agenda, spanning service redesign, the future operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services … Programme, lead development of the HR Target Operating Model, simplify and standardise services, champion digital and AI-enabled innovation, and ensure governance, capability and delivery arrangements are fit for the future. As a member of the HR Senior Leadership Team, you will help shape the function’s direction. ...

wider practice team, the post-holder will oversee the day-to-day management of services, finance, premises, governance, and business operations, ensuring the delivery of high-quality patient care and an excellent patient experience. The successful candidate will lead on workforce management, organisational development, regulatory compliance, and service … with patients and their carers or representative. Effective working relationships with GPs and allied healthcare professionals. Responding to transformation and changes in primary care service delivery. Person Specification Experience Essential Essential: Managerial Experience: 2 years A sound working knowledge of GDPR. Strong working knowledge of EMIS Web clinic system. ...