801 to 825 of 1,942 Service Delivery Jobs

This role, within the Penetration Testing team, will be responsible for vendor management for third-party penetration testing delivery while owning the delivery excellence agenda across the program—governance, performance, and quality assurance. The role is the primary coordination point between Penetration Testing and the wider strategic functions … forums, supporting program-level governance oversight and alignment to Penetration Testing strategy. This is not a hands-on penetration testing role; it is a service delivery, governance, and commercial role with a strong technical and strategy focus. Success in this role requires sufficient technical depth to help shape ...

Description This role, within the Penetration Testing team, will be responsible for vendor management for third-party penetration testing delivery while owning the delivery excellence agenda across the program—governance, performance, and quality assurance. The role is the primary coordination point between Penetration Testing and the wider strategic … forums, supporting program-level governance oversight and alignment to Penetration Testing strategy. This is not a hands-on penetration testing role; it is a service delivery, governance, and commercial role with a strong technical and strategy focus. Success in this role requires sufficient technical depth to help shape ...

requirements capture, tendering and design of network connectivity solutions across Europe, the Middle East, and Africa. This role partners with internal business stakeholders, service delivery teams and external telecom providers to ensure high-quality, timely, and cost-effective network solutions that meet business requirements and engineering standards. … adhere to established engineering standards and controls. Design and implement scalable, resilient infrastructure architectures that support business-critical applications and services. Collaborate with telecom service providers, vendors, and internal engineering teams across the bid and design lifecycle to ensure solutions are technically sound, commercially viable, and deliverable within defined ...

Netcompany is hiring a Senior Service Designer to deliver high-profile digital products and services for major UK clients, including public sector organisations. You will work across user, technical and business operations, shaping end-to-end service delivery and strategy. You will lead design workshops, create service ...

Manager and is responsible for areas of Business Management including procurement, contract management, and supplier relations. The role's purpose is to ensure the delivery of IT Commercial Services to support business and project delivery, internal customers, external agencies/partners, and suppliers, to pursue efficient and effective … solutions in line with contracted service levels. Responsibilities: Ensure the delivery of high-quality IT Commercial and Procurement services to internal customers. Manage and coordinate Procurement, Contract and Supplier management processes. To lead the commercial relationship with key suppliers, ensuring that all commercial issues are negotiated effectively ...

with digital technology to simplify everyday living. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UKs IT Shared Service team and make a meaningful difference across our UK operating companies. Were looking for an experienced Senior EUC Support Technician to deliver excellent support. … Reporting to the Service Delivery Manager, youll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What youll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory ...

summary Working with the Programme Managers, Programme Directors for Transformation Programmes, the Senior Project Manager will play a key role to support the delivery of specific transformation and improvement project(s) across the Trust. The post holder will manage, plan and deliver multiple discrete digital projects -- (typically £0.5 … multi-disciplinary project teams, manages suppliers, engages clinical and operational stakeholders, and maintains robust governance through the full project life-cycle (Business Case - Initiation - Delivery - Transition - Benefits Realisation). If you are an internal applicant, please ensure you have obtained permission from your current line manager before submitting your ...

digital technology to simplify everyday living. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UK's IT Shared Service team and make a meaningful difference across our UK operating companies. We're looking for an experienced Senior EUC Support Technician to deliver excellent … support. Reporting to the Service Delivery Manager, you'll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What you'll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server ...

Relationship Development Build long-term, high‐trust relationships with key stakeholders Identify upsell and cross-sell opportunities within existing accounts Position Kocho’s broader service portfolio strategically Maintain executive‐level engagement beyond initial deal closure Nurture and develop opportunities within the sales pipeline Work closely with marketing, pre‐sales … with farmer discipline. Experience & Capability Proven success selling complex IT services and digital transformation projects Strong understanding of business transformation, operating model design, IT service delivery and IT service management Track record of winning new logos and expanding existing accounts Comfortable selling to both technical and business ...

communications. Conduct readiness assessments, identify adoption barriers and establish adoption plans and measures. Embed Change & Adoption into transformation, discovery and mobilisation. Coordinate engagement with Service Delivery Managers and operational stakeholders. Support service transition, including transition readiness, risks, dependencies and service landing. Provide governance, RAID management, executive … Provide leadership insight into organisational impacts, readiness and adoption. Link adoption activities and measures to benefits realisation. Maintain a visible backlog, manage commitments and delivery dates, and escalate slippage early. Identify and track dependencies, owners and associated risks. Proactively escalate risks, recommend mitigations and track actions through to resolution. ...

Cyber Insights & Analytics team to coordinate activities, share expertise and contribute to the ongoing development of Canopius' proactive cyber services offering. Cybersecurity advisory and service delivery Lead the delivery of assigned cybersecurity advisory engagements for policyholders, working independently where appropriate and collaborating with the wider team … production of threat intelligence data and analysis, to then communicate relevant risk insights and practical recommendations to clients and underwriters. Support the development and delivery of sector-specific threat intelligence reports, cyber risk briefings, webinars and thought leadership. Communicate the implications of emerging threats and significant cyber incidents, including ...

Role: Manage and deliver digital change projects across various functions, influencing new ways of working to achieve corporate or service objectives. Utilise change management techniques to build user confidence and commitment to new processes. Engage in consultation and communication tailored to different audiences to invigorate interest and effectively relay … complex issues. Design engagement opportunities with customers and the Voluntary and Community Sector to drive service improvement and ensure service delivery meets local needs. Implement new systems and technologies, managing stakeholders to ensure project targets, timescales, and budgets are met. Provide organisational expertise in service transformation ...

leads the automation and orchestration capabilities used to deliver technology services as a service. This role improves the speed, consistency, transparency, and scalability of service delivery by connecting workflows, APIs, infrastructure platforms, approval processes, and operational systems. Key Responsibilities Define an automation strategy and roadmap for technology services … delivered through self-service or request-driven experiences. Identify high-value opportunities to automate provisioning, configuration, validation, remediation, scaling, decommissioning, and service changes. Design reusable workflows, orchestration patterns, APIs, integrations, and automation components that can be applied across services. Connect automation to service catalogs, IT service ...

formal leadership role or an hand-on IT Manager looking for a change of environment. You will bring your IT knowledge, customer service experience, and team coordination skills to deliver an efficient, approachable, and streamlined approach to resolving IT issues. As the Onsite IT Support Lead, you will play … guiding the onsite support team on a day-to-day basis Acting as an escalation point for technical issues where required Coordinating incidents and service requests with the customer Ensuring clear and effective communication between the client and support teams Delivering excellent customer service through efficient ticket management ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Act as the senior technical escalation point for complex incidents and service requests by performing advanced troubleshooting across infrastructure, cloud and end-user technologies. Diagnose and resolve server, network, virtualisation, security and Microsoft 365 issues. Support … major incidents, changes and maintenance activities, whilst ensuring service delivery meets agreed SLAs. Investigate monitoring alerts and prevent service disruption. Assist with root cause analysis and manage vendor escalations. Contribute to continual service improvement initiatives and technical standards. Maintain technical documentation, knowledge articles and operating procedures. ...

real industry impact. The Opportunity As a Senior Technical Analyst, you'll play a key role in shaping how SAP supports business processes, service delivery, and operational performance across the organisation. Acting as the link between business stakeholders and technical delivery teams, you'll translate business needs … into clear requirements and practical solutions that deliver measurable value. Working closely with platform owners, engineers, delivery partners, and business stakeholders, you'll help ensure SAP capabilities are used effectively, processes are simplified, and technology investments remain aligned to long-term business objectives. Key Responsibilities Partner with stakeholders across ...

team of IT support professionals, fostering a collaborative and high-performance culture. Ensure the team is well-trained and equipped to provide excellent support. Service Management: Manage the delivery of IT support services, ensuring adherence to SLAs and KPIs. Continuously evaluate and improve service delivery processes. … degree in Computer Science, Information Technology, or related field. A Master's degree is a plus. 8 years of experience in IT support or service management, with at least 3 years in a leadership role managing multi-regional teams. Strong technical knowledge of IT infrastructure, systems, and support tools. ...

About Us Information and Technology Ltd is a growing Managed Service Provider delivering infrastructure, cloud, cybersecurity and managed IT services to businesses throughout the UK. We pride ourselves on our long-term client relationships, delivering exceptional customer service and helping organisations use technology to improve productivity, security … security, support strategic decision-making and help ensure the continued growth and success of the business. You will have significant input into technical standards, service development, technology selection and the future direction of our technical services function. Who We're Looking For You may currently be working ...

better services for our customers and communities. You will work in a fast-paced environment where your expertise and commitment to excellent customer service will directly support service delivery, digital transformation and continuous improvement across the organisation. Who are we looking for? We're looking for practical … customer-focused technology professionals who enjoy solving problems, building relationships and delivering excellent outcomes. You’ll have: experience supporting colleagues through the effective delivery of endpoint and workplace technology services; experience providing on-site technical support and resolving end-user technology issues; knowledge of Microsoft 365, Windows devices ...

Change Manager! As Change manager, you will ensure predictive mindset is applied in change to prevent and or mitigate the risk of service disruption. The scope of this role in service management is to ensure management of the Capgemini account function is achieved. You will collaborate with stakeholders … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).Your roleAs an integral part of the UKCC leadership team, you will take ownership of service delivery during your shift and provide ...

simplify and enhance the employee experiences when using ServiceNow (Case Management and Knowledge). The role will focus on the following products: ServiceNow HR Service Delivery, Knowledge Management, Employee Service Centre and related integrations. What you will be doing Responsible for providing guidance and direction to project … solve problems with practical solutions. Ability to coordinate, prioritize and simultaneously balance multiple issues while communicating at all levels in the organization. Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements. Experience working within a Shared Services or centralised operating environment for a global ...

across a major public sector digital transformation programme. This is an exceptional opportunity for a senior digital leader to shape the future of digital service delivery, accessibility, and inclusive design at scale, driving innovation and improving end-to-end user experiences across complex service environments. The Role … Deputy Director, you will lead the development of digital standards, accessibility initiatives, and service transformation programmes that improve public-facing digital services. You will work across organisational boundaries to define strategic direction, champion inclusive and accessible design practices, and identify opportunities to modernise and transform services through innovative approaches ...

Service Designer (SC Essential DV Desirable) £600-£800 per day Inside IR35 6 Months + Extensions London (3 Days per Week) SC Clearance Required We're seeking an experienced Service Designer to join a cutting-edge AI programme within the Defence sector , helping to shape complex services that … strategic outcomes across Government and Defence. This is an opportunity to work on a high-profile transformation initiative where User-Centred Design (UCD), Service Design and Artificial Intelligence are driving the future of service delivery. You'll work within multidisciplinary teams to design end-to-end services that ...

threat hunting, incident response, and security investigations. Conduct forensic analysis, identify attack patterns, and provide recommendations to reduce risk and improve resilience. Security Platforms & Service Improvement Own the technical effectiveness and continual improvement of Microsoft Sentinel, Microsoft Defender, SIEM, SOAR, EDR, and XDR capabilities. Develop and maintain detection rules … activities including ISO27001, Cyber Essentials Plus, and customer assurance requirements. Produce technical reports, post-incident reviews, threat intelligence briefings, and stakeholder communications. Collaborate with Service Delivery, Support, Projects, and Product teams to identify and address security risks and service improvements. Skills & Experience Essential Significant experience ...

Solutions Architect, you are an active contributor to our product/service deliveries. Using these delivery experiences to inform direction, you will own and evolve the technical foundations that underpin product and service delivery, including engineering standards, development patterns and frameworks, CI/CD pipelines, testing … harnesses, observability, and operational practices. Your focus will be on enabling a fast-moving, AI-first delivery team to consistently deliver high-quality, scalable, and supportable solutions without needing to rebuild core foundations for every delivery cycle. What you'll do In this varied role, you will: actively ...