826 to 850 of 1,880 Service Delivery Jobs

support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … support and operation of front office systems and field devices , ensuring reliable performance across stations and customer environments. Oversee the delivery of L2 and L3 support services , with a strong focus on real-time operational impact and customer experience . Act as the senior escalation point for major incidents ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands-on operational leadership role. You'll take … ownership of cross-functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

Observability Engineer Location: Liverpool Salary: Competitive Are you an experienced Observability Engineer looking to play a pivotal role in enhancing service performance, resilience and operational excellence across a complex technology estate? We're working with a large-scale organisation undergoing significant technology transformation and investment, seeking an Observability Engineer … monitoring and observability landscape, ensuring critical services are measurable, visible and proactively managed through effective telemetry, alerting, reporting and analytics. Working closely with Service Delivery, Infrastructure and Engineering teams, you'll embed observability best practices across both existing and new services, enabling data-driven decision making and continuous ...

minutes, completion of actions Daily/Weekly tasks Stock management and ordering on the extranet GP Rota verification Staff queries/Concerns Enhanced Service Delivery Optimise ES delivery within the practice Manage systems to ensure processes in place Claims Monthly claims PH, PPA, FFT Quarterly claims OpenExeter … working in a GP Practice Qualifications Essential GCSE grade A to C in English and Maths. Desirable Experience of Emis Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what ...

services. Translate business requirements into structured solution designs that consider process alignment, stakeholder engagement, and operational impact. Guide customers in embedding Nexthink into service management and cross-functional operational workflows. Empower customers to fully adopt Nexthink solutions while maintaining trusted advisor status. Support customers in progressing toward defined milestones … clarify information using strong communication skills across various platforms. Commit to customer satisfaction, act with integrity, and treat colleagues with respect, promptly addressing service delivery issues. Ensure timely and accurate compliance with service processes, including schedule management, reports, expenses, and timesheets. QualificationsRequired Qualifications 3–5 years ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

partnership with the solutions Architect to ensure minimal disruption to the project Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery Build and maintain strong client relationships with all relevant stakeholders Understand client needs and provide support to deliver tailored solutions Communicate effectively with clients … Drive client adoption and ensure successful implementation of our solutions Project Support Contribute to the management of projects from inception to completion Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders Be able to apply project management methodologies to track progress ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Manager Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate … plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects ...

join our Corporate Transformation team within the Finance and Transformation Directorate. This is an exciting opportunity for an experienced professional with a passion for service improvement, organisational change and transformation. You will work closely with managers, employees and stakeholders across the council to review services, identify opportunities for improvement … support the delivery of transformational change programmes that improve outcomes for residents and communities. Working across a variety of projects and service areas, you will play a key role in supporting business change activities, facilitating employee engagement, driving continuous improvement and embedding new ways of working across ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...

extend our ability to support and improve our use of IRM.KEY RESPONSIBILITIESWorking as a Senior ServiceNow Engineer in the ServiceNow Team within the Service Management Department be a Subject Matter Expert (SME) for the ServiceNow product set, having responsibility for its development and for the operational delivery of the service. Responsible for ensuring that all aspects of the service delivery to the organisation meet the necessary levels of governance and quality by adhering to the underpinning policy and procedures for the product.Responsible for the day to day technical management of the ServiceNow Product suite ...

Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service … developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider ...

days over time (pro rata) Life assurance at 2 x basic salary Competitive contributory pension scheme 24/7 Employee Assistance Programme and OH service Enhanced sick pay Excellent learning & development opportunities and career progression Annual salary review Help us to make a positive change to the lives … making. Experience of developing and utilising systems to optimise organisational performance and ensure accurate and appropriate data capture. Experience of leading the design and delivery of continuous improvement relating to systems and Information Governance. Experience of system implementation, change management and service redesign. Experience of using data systems ...

operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. … endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills IT Operations & Service ...

business operations and the associated applications estate.The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. … endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills:IT Operations & Service ...

allowances which could impact on those allowances that the post currently being advertised attracts. Main duties of the job Defence Medical Command enables the delivery of healthcare and medical support to UK Armed Forces personnel, ensuring that military personnel are medically fit to deploy, train and operate whenever … information, technology and digital services that underpin Defence healthcare. Working in partnership with clinical, operational, and technical teams, DMed Digital enables the safe delivery of healthcare through the provision and assurance of clinical systems, digital capabilities, and health information services. As the Senior Digital Clinical Safety Officer, you will ...

accountable for ensuring system is secure, resilient, and aligned with evolving business needs.Day-to-day, you’ll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities … including role-based access controls, change management, audit readiness, data protection, and adherence to organisational policies and best practicesLead system support, incident resolution, and service delivery, acting as an escalation point for complex issues, coordinating with stakeholders, and ensuring system availability, performance, and service excellenceOversee integrations, data ...

team dedicated to designing and supporting innovative AI solutions. Your day-to-day responsibilities will involve managing talented engineers while overseeing end-to-end delivery of generative AI models and machine learning applications tailored for diverse business needs. You will work collaboratively with digital transformation experts to translate complex … Manage and develop a team of approximately five AI Engineers, fostering their growth and capability while setting clear objectives and priorities. Oversee the design, delivery, and ongoing support of high‐quality AI solutions including generative AI models, RAG-based architectures, agentic systems, and machine learning applications. Collaborate closely with ...

Description & Requirements The TI Vendor Services team manages strategic vendor relationships that support critical Engineering business operations. They ensure vendors consistently meet contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs). The team leverages data analytics to monitor vendor performance, identify trends, and assess operational risks. … support informed decision-making and drive continuous improvement across TIWe’ll trust you to:Lead regular performance reviews, governance forums, and escalations to resolve service issues while maintaining effective stakeholder and supplier relationships.Develop and improve vendor management processes, scorecards, and reporting frameworks to improve transparency, accountability, and operational resilience. ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across … Chance is a place where the brightest minds and the best of colleagues meet.Job DescriptionThe roleThe Legal Technology Advisor (LTA) is an ambitious, analytical delivery specialist, passionate about digital transformation—including the practical use of Artificial Intelligence—who operates at the intersection of law and technology across One Europe. ...

systems Assist with deployment and configuration of client infrastructure and telecoms systems Carry out testing and documentation of installed cabling and hardware Support project delivery for installations, upgrades and relocations Maintain accurate technical documentation and handover notes following each job Client Interaction & Service Delivery … tools, ladders and access equipment Maintain a clean, organised and professional working environment at client sites Internal Collaboration Work closely with the Service Desk and Project teams to ensure smooth job delivery Provide feedback from site visits to improve processes and service quality Contribute to internal documentation ...