Head of Support Jobs in England

Head of Support
UK > England

The median Head of Support salary in England is £75,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 800 932 1100
Rank change year-on-year +132 +168 -267
Permanent jobs requiring a Head of Support 22 9 32
As % of all permanent jobs advertised in England 0.026% 0.010% 0.024%
As % of the Job Titles category 0.027% 0.011% 0.025%
Number of salaries quoted 18 8 30
10th Percentile £52,375 £52,000 £43,150
25th Percentile £57,500 £67,375 £44,063
Median annual salary (50th Percentile) £75,000 £92,500 £60,000
Median % change year-on-year -18.92% +54.17% -7.69%
75th Percentile £91,250 £123,750 £76,875
90th Percentile £92,500 £139,500 £92,000
UK median annual salary £60,000 £65,000 £60,000
% change year-on-year -7.69% +8.33% -7.69%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,251 85,470 125,579
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,137 54,051 75,614
10th Percentile £28,500 £32,626 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,899 £60,000
Median % change year-on-year -12.15% +1.50% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,686 £60,000 £60,000
% change year-on-year -12.19% - +9.09%

Head of Support
Job Vacancy Trend in England

Job postings that featured Head of Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Head of Support in England

Head of Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Head of Support in England.

Salary trend for Head of Support in England

Head of Support
Salary Histogram in England

Salary distribution for jobs citing Head of Support in England over the 6 months to 26 April 2024.

Salary histogram for Head of Support in England

Head of Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Head of Support within the England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +144 7 £87,500 -27.08%
South West -19 7 £60,000 +15.38%
South East - 6 £47,500 -
Midlands - 2 £87,500 - 1
West Midlands - 2 £87,500 - 1
Head of Support
UK

Head of Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 26 April 2024, Head of Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Head of Support in the job title.

1 12 (54.55%) ITIL
2 11 (50.00%) Problem-Solving
2 11 (50.00%) Customer Service
3 10 (45.45%) Social Skills
4 9 (40.91%) Finance
4 9 (40.91%) Problem Management
5 8 (36.36%) Analytical Skills
5 8 (36.36%) Agile
5 8 (36.36%) ITIL Certification
6 7 (31.82%) SLA
6 7 (31.82%) Service Delivery
6 7 (31.82%) ITSM
6 7 (31.82%) People Management
6 7 (31.82%) SaaS
6 7 (31.82%) PDCA
7 6 (27.27%) Risk Management
7 6 (27.27%) Service Management
8 5 (22.73%) Artificial Intelligence
8 5 (22.73%) ServiceNow
9 4 (18.18%) DevOps
9 4 (18.18%) IoT
9 4 (18.18%) Mentoring
9 4 (18.18%) Product Strategy
9 4 (18.18%) Co-Creation
9 4 (18.18%) Contingency Planning
9 4 (18.18%) IaaS
9 4 (18.18%) Continuous Improvement
9 4 (18.18%) Root Cause Analysis
9 4 (18.18%) PaaS
9 4 (18.18%) Telematics

Head of Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) Confluence
Business Applications
1 4 (18.18%) Dynamics CRM
1 4 (18.18%) Oracle EBS
Cloud Services
1 7 (31.82%) SaaS
2 4 (18.18%) IaaS
2 4 (18.18%) PaaS
3 1 (4.55%) AWS
Development Applications
1 1 (4.55%) JIRA
General
1 10 (45.45%) Social Skills
2 9 (40.91%) Finance
3 8 (36.36%) Analytical Skills
4 4 (18.18%) Inclusion and Diversity
5 3 (13.64%) Organisational Skills
Miscellaneous
1 4 (18.18%) IoT
2 3 (13.64%) Driving Licence
3 1 (4.55%) Low-Code
Processes & Methodologies
1 12 (54.55%) ITIL
2 11 (50.00%) Customer Service
2 11 (50.00%) Problem-Solving
3 9 (40.91%) Problem Management
4 8 (36.36%) Agile
5 7 (31.82%) ITSM
5 7 (31.82%) PDCA
5 7 (31.82%) People Management
5 7 (31.82%) Service Delivery
6 6 (27.27%) Risk Management
6 6 (27.27%) Service Management
7 5 (22.73%) Artificial Intelligence
8 4 (18.18%) Contingency Planning
8 4 (18.18%) CRM
8 4 (18.18%) ERP
8 4 (18.18%) Information Security
8 4 (18.18%) Mentoring
8 4 (18.18%) Product Strategy
8 4 (18.18%) Supplier Management
8 4 (18.18%) Validation
Qualifications
1 8 (36.36%) ITIL Certification
2 4 (18.18%) EMC Certification
3 3 (13.64%) MCSE
3 3 (13.64%) Microsoft Certification
4 1 (4.55%) Degree
Quality Assurance & Compliance
1 7 (31.82%) SLA
2 4 (18.18%) ISO/IEC 27001
2 4 (18.18%) QA
3 1 (4.55%) GDPR
Vendors
1 5 (22.73%) ServiceNow
2 4 (18.18%) EMC
2 4 (18.18%) Oracle
2 4 (18.18%) Salesforce
2 4 (18.18%) SAP
3 3 (13.64%) Microsoft