ISO/IEC 20000 (supersedes BS 15000)
UK
The table below provides summary statistics for permanent job vacancies requiring ISO/IEC 20000 skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ISO/IEC 20000 over the 6 months leading up to 30 April 2025, comparing them to the same period in the previous two years.
| 6 months to 30 Apr 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 675 | 846 | 942 |
| Rank change year-on-year | +171 | +96 | +208 |
| Permanent jobs citing ISO/IEC 20000 | 9 | 39 | 45 |
| As % of all permanent jobs advertised in the UK | 0.017% | 0.040% | 0.043% |
| As % of the Quality Assurance & Compliance category | 0.10% | 0.29% | 0.23% |
| Number of salaries quoted | 8 | 26 | 31 |
| 10th Percentile | £49,427 | £29,000 | £26,250 |
| 25th Percentile | £50,368 | £37,500 | £29,000 |
| Median annual salary (50th Percentile) | £52,387 | £50,000 | £54,500 |
| Median % change year-on-year | +4.77% | -8.26% | +14.74% |
| 75th Percentile | £58,000 | £54,063 | £69,375 |
| 90th Percentile | £60,024 | £58,500 | £73,000 |
| UK excluding London median annual salary | £52,387 | £50,000 | £54,500 |
| % change year-on-year | +4.77% | -8.26% | +14.74% |
All Quality Assurance and Compliance Skills
UK
ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills.
| Permanent vacancies with a requirement for quality assurance or compliance skills | 8,850 | 13,541 | 19,961 |
| As % of all permanent jobs advertised in the UK | 16.97% | 13.77% | 19.19% |
| Number of salaries quoted | 4,598 | 9,268 | 9,195 |
| 10th Percentile | £31,250 | £27,000 | £32,000 |
| 25th Percentile | £42,500 | £36,250 | £42,500 |
| Median annual salary (50th Percentile) | £60,000 | £52,500 | £57,500 |
| Median % change year-on-year | +14.29% | -8.70% | +4.55% |
| 75th Percentile | £73,750 | £70,000 | £76,250 |
| 90th Percentile | £90,000 | £90,000 | £93,750 |
| UK excluding London median annual salary | £55,000 | £47,500 | £50,000 |
| % change year-on-year | +15.79% | -5.00% | +5.04% |
ISO/IEC 20000
Job Vacancy Trend
Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised.
ISO/IEC 20000
Salary Trend
3-month moving average salary quoted in jobs citing ISO/IEC 20000.
ISO/IEC 20000
Top 6 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 30 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +180 | 9 | £52,387 | +4.77% | 23 |
| England | +159 | 9 | £52,387 | +4.77% | 24 |
| Midlands | +49 | 6 | £51,887 | +29.72% | 1 |
| West Midlands | +44 | 6 | £51,887 | -5.66% | 1 |
| South East | +107 | 2 | £58,499 | +4.46% | 4 |
| South West | +115 | 1 | £55,000 | - | 11 |
ISO/IEC 20000
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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