The following table provides summary statistics for permanent job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
UK
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 734 756 804
Rank change year-on-year +22 +48  
Permanent jobs citing ISO/IEC 20000 155 184 178
As % of all permanent IT jobs advertised in the UK 0.17% 0.19% 0.16%
As % of the Quality Assurance & Compliance category 1.44% 1.44% 1.25%
Number of salaries quoted 115 121 149
Median salary £40,000 £45,000 £47,500
Median salary % change year-on-year -11.11% -5.26%  
90% offered a salary of more than £22,000 £29,000 £26,500
10% offered a salary of more than £67,500 £75,000 £71,500
UK excluding London median salary £32,000 £42,500 £47,500
% change year-on-year -24.70% -10.52%  

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
UK
Permanent job vacancies with a requirement for quality assurance and compliance skills 10753 12816 14212
As % of all permanent IT job vacancies advertised in the UK 12.09% 13.07% 12.79%
Number of salaries quoted 10240 12877 13835
Median salary £50,000 £50,000 £47,000
Median salary % change year-on-year - +6.38%  
90% offered a salary of more than £27,750 £27,500 £26,250
10% offered a salary of more than £77,500 £77,500 £78,750
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

ISO/IEC 20000
Job Vacancy Trend

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised.

Job vacancy trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000.

Salary trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Histogram

The salary distribution of IT jobs citing ISO/IEC 20000 over the 3 months to 29 June 2017.

Salary histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 155 £40,000 -11.11% 19
UK excluding London -3 115 £32,000 -24.70% 14
London +28 39 £57,500 +15.00% 5
Midlands -22 32 £27,750 -53.75% 5
North of England -4 25 £27,500 -45.00% 1
South East +35 24 £25,000 -37.50% 5
South West +10 17 £52,500 +110.00%
East of England -6 17 £60,000 +20.00% 3
Wales - 6 £65,000 -

For the 6 months to 29 June 2017, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ISO/IEC 20000.

1 189 (76.21%) ITIL
2 131 (52.82%) Service Management
3 82 (33.06%) ISO/IEC 27001
4 79 (31.85%) Microsoft
5 78 (31.45%) Windows
6 67 (27.02%) Service Delivery
7 65 (26.21%) ITIL V3
8 60 (24.19%) Continuous Improvement
9 57 (22.98%) Information Security
10 55 (22.18%) Finance
11 52 (20.97%) ITSM
12 47 (18.95%) Management Information System
12 47 (18.95%) VMware
13 46 (18.55%) ISO 9001
14 40 (16.13%) SQL
15 38 (15.32%) Oracle
16 37 (14.92%) Process Improvement
16 37 (14.92%) SC Cleared
16 37 (14.92%) Security Cleared
17 34 (13.71%) Linux
18 33 (13.31%) Retail
18 33 (13.31%) Active Directory
19 32 (12.90%) Data Centre
19 32 (12.90%) Windows Server
20 31 (12.50%) Degree
20 31 (12.50%) Change Management
21 30 (12.10%) Project Management
21 30 (12.10%) Analytical Skills
22 29 (11.69%) SQL Server
23 28 (11.29%) Agile Software Development

ISO/IEC 20000
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (5.65%) MS Exchange
2 13 (5.24%) IIS
3 5 (2.02%) Alfresco
3 5 (2.02%) Apache
3 5 (2.02%) JBoss
3 5 (2.02%) Joomla!
3 5 (2.02%) WebLogic
3 5 (2.02%) WebSphere
4 4 (1.61%) Exchange Server 2010
4 4 (1.61%) Exchange Server 2013
4 4 (1.61%) IBM Notes
4 4 (1.61%) Oracle SOA Suite
4 4 (1.61%) Skype for Business
5 2 (0.81%) SharePoint
Applications
1 4 (1.61%) Microsoft Excel
1 4 (1.61%) Microsoft Office
2 3 (1.21%) Microsoft PowerPoint
2 3 (1.21%) MS Visio
3 1 (0.40%) Adobe Creative Suite
3 1 (0.40%) Final Cut Pro
Business Applications
1 18 (7.26%) assyst
2 13 (5.24%) Remedy ITSM
3 12 (4.84%) Sentinel
4 7 (2.82%) Remedy AR System
5 1 (0.40%) Oracle Assets
5 1 (0.40%) Oracle EBS
5 1 (0.40%) Oracle ERP
5 1 (0.40%) Oracle Payables
5 1 (0.40%) Oracle Receivables
Cloud Services
1 10 (4.03%) SaaS
2 9 (3.63%) Cloud Computing
2 9 (3.63%) Office 365
3 7 (2.82%) Microsoft Azure
4 5 (2.02%) Amazon AWS
4 5 (2.02%) GitHub
5 2 (0.81%) Yammer
6 1 (0.40%) IaaS
Communications & Networking
1 18 (7.26%) Firewall
2 16 (6.45%) LAN
2 16 (6.45%) WAN
3 14 (5.65%) TCP/IP
4 13 (5.24%) VPN
4 13 (5.24%) WebEx
5 6 (2.42%) Wireless
6 5 (2.02%) FTP
6 5 (2.02%) LDAP
7 4 (1.61%) MPLS
8 3 (1.21%) HTTP
9 2 (0.81%) Internet
9 2 (0.81%) Intrusion Detection
9 2 (0.81%) IPsec
9 2 (0.81%) NetScaler
9 2 (0.81%) Skype
9 2 (0.81%) SSL
9 2 (0.81%) VoIP
9 2 (0.81%) WLAN
10 1 (0.40%) Remote Desktop
Database & Business Intelligence
1 29 (11.69%) SQL Server
2 13 (5.24%) SQL Server 2000
2 13 (5.24%) SQL Server 2005
2 13 (5.24%) SQL Server 2008
2 13 (5.24%) SQL Server 2012
3 8 (3.23%) BusinessObjects
4 7 (2.82%) Big Data
4 7 (2.82%) MySQL
5 5 (2.02%) MongoDB
5 5 (2.02%) MS Access
6 3 (1.21%) Informix
6 3 (1.21%) PostgreSQL
7 2 (0.81%) Data Warehouse
7 2 (0.81%) Relational Database
8 1 (0.40%) Geospatial Data
8 1 (0.40%) GIS
8 1 (0.40%) Spatial Data
Development Applications
1 9 (3.63%) Subversion
2 8 (3.23%) Jenkins
3 5 (2.02%) Maven
3 5 (2.02%) Oracle Forms
4 4 (1.61%) Git (software)
4 4 (1.61%) Selenium
5 2 (0.81%) Atlassian Bamboo
General
1 55 (22.18%) Finance
2 33 (13.31%) Retail
3 15 (6.05%) Telecoms
4 6 (2.42%) Banking
5 5 (2.02%) Legal
5 5 (2.02%) Marketing
6 4 (1.61%) International Banking
7 3 (1.21%) Financial Institution
8 2 (0.81%) Electronics
8 2 (0.81%) Manufacturing
8 2 (0.81%) Pharmaceutical
9 1 (0.40%) Automotive
9 1 (0.40%) Games
9 1 (0.40%) German Language
9 1 (0.40%) Multimedia
Job Titles
1 41 (16.53%) Analyst
2 34 (13.71%) Support Engineer
3 30 (12.10%) 2nd Line Support
4 29 (11.69%) 2nd Line Engineer
4 29 (11.69%) 2nd Line Support Engineer
5 28 (11.29%) Architect
6 19 (7.66%) Support Analyst
7 17 (6.85%) Service Manager
8 14 (5.65%) Data Centre Engineer
8 14 (5.65%) Service Architect
9 13 (5.24%) IT Analyst
9 13 (5.24%) Monitoring Engineer
9 13 (5.24%) Server Engineer
9 13 (5.24%) Server Support
9 13 (5.24%) Windows Engineer
9 13 (5.24%) Windows Server Engineer
9 13 (5.24%) Windows Server Support
9 13 (5.24%) Windows Support Engineer
10 12 (4.84%) Information Officer
10 12 (4.84%) Service Analyst
Libraries, Frameworks & Software Standards
1 17 (6.85%) Web Services
2 14 (5.65%) XML
3 12 (4.84%) HTML
4 10 (4.03%) Ajax
5 9 (3.63%) Spring
6 7 (2.82%) Middleware
7 6 (2.42%) SOAP
8 5 (2.02%) AngularJS
8 5 (2.02%) Backbone.js
8 5 (2.02%) CSS
8 5 (2.02%) Dojo
8 5 (2.02%) Ember.js
8 5 (2.02%) Hibernate
8 5 (2.02%) JPA
8 5 (2.02%) JSP
8 5 (2.02%) React
8 5 (2.02%) Spring MVC
8 5 (2.02%) Spring Web Flow
8 5 (2.02%) WSDL
9 4 (1.61%) JSF
Miscellaneous
1 47 (18.95%) Management Information System
2 32 (12.90%) Data Centre
3 30 (12.10%) Analytical Skills
4 16 (6.45%) Computer Science
5 15 (6.05%) Driving Licence
6 14 (5.65%) Replication
7 10 (4.03%) Enterprise Storage
8 9 (3.63%) CMDB
9 6 (2.42%) Client/Server
9 6 (2.42%) Enterprise Software
10 5 (2.02%) CESG
10 5 (2.02%) Fintech
10 5 (2.02%) iPad
10 5 (2.02%) iPhone
11 4 (1.61%) Embedded Systems
12 3 (1.21%) Freedom of Information
12 3 (1.21%) Greenfield Project
12 3 (1.21%) Hedge funds
12 3 (1.21%) Smart Meter
12 3 (1.21%) Video Conferencing
Operating Systems
1 78 (31.45%) Windows
2 34 (13.71%) Linux
3 32 (12.90%) Windows Server
4 24 (9.68%) Unix
5 17 (6.85%) Windows Server 2008
6 16 (6.45%) Windows Server 2012
7 15 (6.05%) Windows Server 2003
8 14 (5.65%) Windows XP
9 12 (4.84%) Android
10 11 (4.44%) Apple iOS
11 5 (2.02%) Solaris
12 3 (1.21%) Windows 7
13 1 (0.40%) Mac OS
13 1 (0.40%) Windows 10
13 1 (0.40%) Windows 8
Processes & Methodologies
1 189 (76.21%) ITIL
2 131 (52.82%) Service Management
3 67 (27.02%) Service Delivery
4 65 (26.21%) ITIL V3
5 60 (24.19%) Continuous Improvement
6 57 (22.98%) Information Security
7 52 (20.97%) ITSM
8 37 (14.92%) Process Improvement
9 31 (12.50%) Change Management
10 30 (12.10%) Project Management
11 28 (11.29%) Agile Software Development
11 28 (11.29%) Problem Management
12 27 (10.89%) Customer Requirements
13 26 (10.48%) Presales
14 24 (9.68%) Service Design
15 23 (9.27%) Stakeholder Management
16 19 (7.66%) Security Management
17 18 (7.26%) Data Protection
18 17 (6.85%) Information Assurance
18 17 (6.85%) PRINCE2
Programming Languages
1 40 (16.13%) SQL
2 14 (5.65%) C
3 12 (4.84%) JavaScript
4 5 (2.02%) Delphi
4 5 (2.02%) Java
4 5 (2.02%) Pascal
4 5 (2.02%) PHP
4 5 (2.02%) PowerShell
4 5 (2.02%) VBA
5 3 (1.21%) Perl
5 3 (1.21%) Shell Script
6 1 (0.40%) Python
Qualifications
1 37 (14.92%) SC Cleared
1 37 (14.92%) Security Cleared
2 31 (12.50%) Degree
3 23 (9.27%) Microsoft Certification
4 19 (7.66%) MCSE
5 17 (6.85%) MCSA
6 15 (6.05%) Computer Science Degree
6 15 (6.05%) ITIL Certification
6 15 (6.05%) MCP
7 13 (5.24%) CISM
7 13 (5.24%) CISSP
7 13 (5.24%) GNVQ
7 13 (5.24%) HND
8 12 (4.84%) CISA
9 9 (3.63%) Cisco Certification
10 8 (3.23%) CCNA
11 5 (2.02%) ISEB
12 4 (1.61%) CCNP
12 4 (1.61%) CCSA
12 4 (1.61%) PMI Certification
Quality Assurance & Compliance
1 82 (33.06%) ISO/IEC 27001
2 46 (18.55%) ISO 9001
3 23 (9.27%) SLA
4 19 (7.66%) PCI DSS
5 15 (6.05%) BS25999
6 12 (4.84%) Cyber Essentials
7 11 (4.44%) COBIT
7 11 (4.44%) QA
8 10 (4.03%) ISO 22301
9 8 (3.23%) Sarbanes-Oxley
10 6 (2.42%) ISO/IEC 19770
11 5 (2.02%) HMG Security Policy Framework
11 5 (2.02%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 4 (1.61%) ISO 14001
12 4 (1.61%) ISO 9000
13 3 (1.21%) Cyber Essentials PLUS
13 3 (1.21%) PMBOK
14 2 (0.81%) Data Quality
14 2 (0.81%) FIPS 140-2
14 2 (0.81%) ISO/IEC 15288
System Software
1 33 (13.31%) Active Directory
2 27 (10.89%) Hyper-V
3 18 (7.26%) VMware Infrastructure
4 16 (6.45%) VMware Workstation
5 14 (5.65%) VMware ESXi
6 4 (1.61%) XenApp
6 4 (1.61%) XenDesktop
7 3 (1.21%) vSphere
8 1 (0.40%) Virtual Desktop
Systems Management
1 20 (8.06%) SCCM
2 14 (5.65%) SCOM
2 14 (5.65%) Tivoli
3 13 (5.24%) DameWare
3 13 (5.24%) Perfmon
4 11 (4.44%) Nagios
4 11 (4.44%) Tivoli Storage Manager
5 5 (2.02%) Opsview
5 5 (2.02%) ZABBIX
6 4 (1.61%) Graylog
7 3 (1.21%) ServiceCenter
8 2 (0.81%) Backup Exec
9 1 (0.40%) HP Data Protector
Vendors
1 79 (31.85%) Microsoft
2 47 (18.95%) VMware
3 38 (15.32%) Oracle
4 19 (7.66%) Citrix
5 17 (6.85%) BMC
6 16 (6.45%) Cisco
7 14 (5.65%) ServiceNow
8 13 (5.24%) Remedy
9 12 (4.84%) Dell
9 12 (4.84%) NetApp
10 10 (4.03%) EqualLogic
10 10 (4.03%) HP
10 10 (4.03%) SAP
11 9 (3.63%) IBM
12 7 (2.82%) Computacenter
12 7 (2.82%) SolarWinds
13 6 (2.42%) Red Hat
14 5 (2.02%) Snow
15 4 (1.61%) Lotus
16 3 (1.21%) CheckPoint
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £70000 - £80000 per annum + + Benefits
Posted: 1 hour ago
West London
Itecco
Salary: £55000 - £65000 per annum + Annual Bonus + Benefits
Posted: 1 hour ago
London
Ampersand Consulting
Salary: £60000 per annum + Fantastic Benefits
Posted: 22 hours ago
Surrey
Venturi
Salary: £50000.00 per annum + + Bonus and benefits
Posted: 20 hours ago
Redhill, Surrey
Reflex Computer Recruitment
Salary: £45500 - £50000 per annum + Benefits
Posted: 21 hours ago
Redhill, Surrey
Zorba Consulting Limited
Salary: £45k - 50k per year
Posted: Yesterday
London
Mortimer Spinks
Salary: £50000 - £70000 per annum + Bonus and excellent benefits
Posted: 5 days ago
Burgess Hill, West Sussex
RecruitmentRevolution.com Limited
Salary: From £18,000 to £22,000 per annum + Benefits
Posted: 2 days ago
Cannock, Staffordshire
Spring Technology
Salary: £26000.00 - £30000.00 per annum + £26,000-£30,000
Posted: 5 days ago
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 5 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £24,000 to £27,000 per annum + shift allowance + Benefits
Posted: 2 days ago
Cannock, Staffordshire
Spring Technology
Salary: bonus
Posted: 5 days ago
Cannock
Hays Specialist Recruitment Ltd
Salary: £30000.00 per annum
Posted: 9 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago
Hatfield, Hertfordshire
Hays Talent Solutions
Salary: £65000.00 - £75000.00 per annum + Benefits
Posted: 19 days ago
London
Hays London City Cheapside
Salary: £30000.00 - £35000.00 per annum + Benifits
Posted: 16 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive
Posted: 27 days ago
Burgess Hill
Recruitment Revolution Limited
Salary: £32,000 per annum Healthcare, Pension, Flexible Benefits
Posted: 17 days ago