ISO/IEC 20000 Jobs

ISO/IEC 20000 (supersedes BS 15000)
UK

The table below provides summary statistics for permanent job vacancies requiring ISO/IEC 20000 skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ISO/IEC 20000 over the 6 months leading up to 24 July 2024, comparing them to the same period in the previous two years.

6 months to
24 Jul 2024
Same period 2023 Same period 2022
Rank 823 836 1219
Rank change year-on-year +13 +383 -274
Permanent jobs citing ISO/IEC 20000 31 53 68
As % of all permanent jobs advertised in the UK 0.034% 0.065% 0.039%
As % of the Quality Assurance & Compliance category 0.26% 0.42% 0.22%
Number of salaries quoted 22 41 59
10th Percentile £29,000 £26,250 £36,195
25th Percentile £37,500 £29,000 £44,250
Median annual salary (50th Percentile) £50,000 £45,196 £47,500
Median % change year-on-year +10.63% -4.85% -13.64%
75th Percentile £50,938 £57,500 £61,000
90th Percentile £62,000 £58,750 £87,500
UK excluding London median annual salary £50,000 £45,196 £47,500
% change year-on-year +10.63% -4.85% -9.52%

All Quality Assurance and Compliance Skills
UK

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 12,072 12,474 31,150
As % of all permanent jobs advertised in the UK 13.12% 15.28% 17.69%
Number of salaries quoted 7,590 7,816 14,101
10th Percentile £27,400 £32,500 £31,000
25th Percentile £37,500 £42,500 £41,250
Median annual salary (50th Percentile) £53,500 £57,500 £55,000
Median % change year-on-year -6.96% +4.55% +1.85%
75th Percentile £72,500 £76,063 £73,750
90th Percentile £95,000 £92,500 £90,000
UK excluding London median annual salary £47,500 £50,139 £50,000
% change year-on-year -5.26% +0.28% +5.26%

ISO/IEC 20000
Job Vacancy Trend

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised.

Job vacancy trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Trend

3-month moving average salary quoted in jobs citing ISO/IEC 20000.

Salary trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Histogram

Salary distribution for jobs citing ISO/IEC 20000 over the 6 months to 24 July 2024.

Salary histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 24 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +1 31 £50,000 +43.51% 9
UK excluding London -39 30 £50,000 +10.63% 9
Midlands -11 14 £40,000 -29.20%
West Midlands -9 9 - -
Work from Home +46 8 £57,500 +21.05% 6
North of England +6 8 £50,000 +53.85% 3
North West +2 7 £50,000 +81.82%
East Midlands -33 5 £40,000 -
South East -7 4 £30,000 -36.84% 3
East of England -9 4 £57,500 +155.56% 1
London +71 1 £47,500 +58.33%
North East -18 1 £97,500 - 1

ISO/IEC 20000
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 14 (45.16%) Azure
2 9 (29.03%) AWS
3 5 (16.13%) Azure Sentinel
4 3 (9.68%) Cloud Computing
5 2 (6.45%) Microsoft 365
5 2 (6.45%) SaaS
Communications & Networking
1 9 (29.03%) SD-WAN
2 5 (16.13%) VLAN
2 5 (16.13%) WAN
3 4 (12.90%) Wi-Fi
3 4 (12.90%) Wireless
4 3 (9.68%) Firewall
General
1 14 (45.16%) Social Skills
2 7 (22.58%) Analytical Skills
3 5 (16.13%) Law
4 4 (12.90%) Finance
4 4 (12.90%) Police
4 4 (12.90%) Retail
5 2 (6.45%) Agriculture
5 2 (6.45%) Public Sector
6 1 (3.23%) Organisational Skills
Job Titles
1 9 (29.03%) Network Engineer
2 7 (22.58%) Security Manager
2 7 (22.58%) Systems Manager
3 5 (16.13%) Compliance Specialist
4 4 (12.90%) Senior
4 4 (12.90%) Senior Network Engineer
5 3 (9.68%) Data Centre Engineer
6 2 (6.45%) Head of Service Management
6 2 (6.45%) IT Manager
6 2 (6.45%) IT Services Manager
6 2 (6.45%) IT Support
6 2 (6.45%) IT Support Manager
6 2 (6.45%) Service Manager
6 2 (6.45%) Service Support Manager
6 2 (6.45%) Support Manager
7 1 (3.23%) Administrator
7 1 (3.23%) Architect
7 1 (3.23%) Cloud Architect
7 1 (3.23%) Cloud Solutions Architect
7 1 (3.23%) Solutions Architect
Miscellaneous
1 7 (22.58%) Cyber Threat
1 7 (22.58%) Cyberattack
1 7 (22.58%) Management Information System
1 7 (22.58%) Security Posture
2 4 (12.90%) Driving Licence
3 3 (9.68%) Data Centre
3 3 (9.68%) Self-Motivation
4 2 (6.45%) Product Ownership
5 1 (3.23%) Onboarding
Processes & Methodologies
1 14 (45.16%) Service Management
2 12 (38.71%) Continuous Improvement
2 12 (38.71%) ITIL
2 12 (38.71%) Problem-Solving
3 9 (29.03%) Project Management
4 8 (25.81%) Security Management
5 7 (22.58%) Cybersecurity
5 7 (22.58%) Database Security
5 7 (22.58%) Decision-Making
5 7 (22.58%) Development Roadmap
5 7 (22.58%) Information Security
5 7 (22.58%) Information Security Management
5 7 (22.58%) ISMS
5 7 (22.58%) ITSM
5 7 (22.58%) Line Management
5 7 (22.58%) Network Management
5 7 (22.58%) Risk Assessment
5 7 (22.58%) Risk Management
5 7 (22.58%) SDLC
5 7 (22.58%) Trend Analysis
Qualifications
1 8 (25.81%) SC Cleared
1 8 (25.81%) Security Cleared
2 4 (12.90%) AWS Certification
2 4 (12.90%) CCNA
2 4 (12.90%) CCNP
2 4 (12.90%) CCSA
2 4 (12.90%) Cisco Certification
3 3 (9.68%) BPSS Clearance
4 1 (3.23%) Azure Certification
4 1 (3.23%) MCSE
4 1 (3.23%) Microsoft Certification
Quality Assurance & Compliance
1 22 (70.97%) ISO/IEC 27001
2 11 (35.48%) ISO 9001
3 7 (22.58%) NIST
4 5 (16.13%) ISO 14001
4 5 (16.13%) ISO 22301
4 5 (16.13%) QA
5 4 (12.90%) Sarbanes-Oxley
6 2 (6.45%) SLA
Vendors
1 9 (29.03%) Cisco
2 5 (16.13%) Avaya
2 5 (16.13%) SolarWinds
2 5 (16.13%) Zscaler
3 4 (12.90%) CheckPoint
3 4 (12.90%) Meraki
4 1 (3.23%) Microsoft
4 1 (3.23%) Remedy