ISO/IEC 20000 (supersedes BS 15000)
UK
The following table provides summary statistics for permanent job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 4 December 2023 with a comparison to the same period in the previous 2 years.
| 6 months to 4 Dec 2023 |
Same period 2022 | Same period 2021 | |
|---|---|---|---|
| Rank | 700 | 1009 | 1006 |
| Rank change year-on-year | +309 | -3 | -298 |
| Permanent jobs citing ISO/IEC 20000 | 41 | 67 | 92 |
| As % of all permanent jobs advertised in the UK | 0.077% | 0.054% | 0.072% |
| As % of the Quality Assurance & Compliance category | 0.52% | 0.30% | 0.46% |
| Number of salaries quoted | 39 | 53 | 70 |
| 10th Percentile | £28,300 | £33,500 | £40,500 |
| 25th Percentile | £30,875 | £46,750 | £42,500 |
| Median annual salary (50th Percentile) | £45,196 | £58,500 | £51,250 |
| Median % change year-on-year | -22.74% | +14.15% | -14.58% |
| 75th Percentile | £58,750 | £73,000 | £57,500 |
| 90th Percentile | £73,950 | £107,500 | £75,000 |
| UK excluding London median annual salary | £45,196 | £52,500 | £48,825 |
| % change year-on-year | -13.91% | +7.53% | -16.54% |
All Quality Assurance and Compliance Skills
UK
ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for quality assurance or compliance skills.
| Permanent vacancies with a requirement for quality assurance or compliance skills | 7,856 | 22,053 | 20,013 |
| As % of all permanent jobs advertised in the UK | 14.76% | 17.79% | 15.61% |
| Number of salaries quoted | 5,764 | 11,814 | 12,559 |
| 10th Percentile | £31,250 | £31,250 | £31,000 |
| 25th Percentile | £42,968 | £42,500 | £40,317 |
| Median annual salary (50th Percentile) | £60,000 | £57,500 | £55,000 |
| Median % change year-on-year | +4.35% | +4.55% | +2.42% |
| 75th Percentile | £77,500 | £75,500 | £72,500 |
| 90th Percentile | £95,000 | £95,000 | £90,000 |
| UK excluding London median annual salary | £52,500 | £50,000 | £47,500 |
| % change year-on-year | +5.00% | +5.26% | -3.06% |
ISO/IEC 20000
Job Vacancy Trend
Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised.
ISO/IEC 20000
Salary Trend
3-month moving average salary quoted in jobs citing ISO/IEC 20000.
ISO/IEC 20000
Salary Histogram
Salary distribution for jobs citing ISO/IEC 20000 over the 6 months to 4 December 2023.
ISO/IEC 20000
Top 12 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 4 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +300 | 32 | £34,841 | -38.61% | 28 |
| UK excluding London | +224 | 32 | £45,196 | -13.91% | 18 |
| Work from Home | +242 | 17 | £45,196 | -22.74% | 10 |
| South East | +159 | 8 | £45,196 | -29.38% | 7 |
| South West | +79 | 8 | £34,841 | -28.16% | |
| North of England | +153 | 7 | £32,500 | -38.10% | 4 |
| Yorkshire | +99 | 7 | £32,500 | -45.15% | 2 |
| London | +258 | 5 | £30,000 | -65.71% | 10 |
| Wales | - | 5 | £79,250 | - | |
| West Midlands | +124 | 3 | £57,500 | -8.00% | 1 |
| Midlands | +104 | 3 | £57,500 | +9.52% | 2 |
| East of England | - | 3 | £22,500 | - | 5 |
ISO/IEC 20000
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: