ISO/IEC 20000 (supersedes BS 15000)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 857 925 1161
Rank change year-on-year +68 +236 -343
Permanent jobs citing ISO/IEC 20000 39 45 71
As % of all permanent jobs advertised in the UK 0.040% 0.043% 0.046%
As % of the Quality Assurance & Compliance category 0.29% 0.22% 0.28%
Number of salaries quoted 26 31 61
10th Percentile £29,000 £26,250 £35,343
25th Percentile £37,500 £29,000 £42,750
Median annual salary (50th Percentile) £50,000 £54,500 £47,500
Median % change year-on-year -8.26% +14.74% -13.64%
75th Percentile £54,063 £69,375 £58,000
90th Percentile £58,500 £73,000 £87,500
UK excluding London median annual salary £50,000 £54,500 £47,500
% change year-on-year -8.26% +14.74% -5.00%

All Quality Assurance and Compliance Skills
UK

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 13,490 20,156 25,732
As % of all permanent jobs advertised in the UK 13.76% 19.26% 16.69%
Number of salaries quoted 9,233 9,268 13,209
10th Percentile £27,000 £32,000 £31,250
25th Percentile £36,250 £42,500 £41,250
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +4.76%
75th Percentile £70,000 £77,500 £73,750
90th Percentile £90,000 £93,750 £90,000
UK excluding London median annual salary £47,500 £50,000 £47,500
% change year-on-year -5.00% +5.26% -

ISO/IEC 20000
Job Vacancy Trend

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised.

Job vacancy trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Trend

3-month moving average salary quoted in jobs citing ISO/IEC 20000.

Salary trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Histogram

Salary distribution for jobs citing ISO/IEC 20000 over the 6 months to 27 April 2024.

Salary histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +109 39 £50,000 +3.09% 12
UK excluding London +11 36 £50,000 -8.26% 12
Midlands +18 18 £40,000 -27.93% 1
West Midlands +32 13 £55,000 -2.65% 1
Work from Home +86 10 £55,000 +6.28% 3
North of England +51 9 £50,000 +21.21% 2
South East +31 8 £56,000 +17.89% 5
North West +15 7 £50,000 +81.82% 1
East Midlands -10 5 £40,000 -15.79%
London +131 3 £30,000 - 3
Yorkshire +90 1 £29,000 -48.90%
North East -2 1 £97,500 - 1
South West -14 1 - - 1

ISO/IEC 20000
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 14 (35.90%) Azure
2 13 (33.33%) AWS
3 5 (12.82%) Azure Sentinel
4 1 (2.56%) Cloud Computing
4 1 (2.56%) Cloudflare
Communications & Networking
1 13 (33.33%) SD-WAN
2 8 (20.51%) Wi-Fi
2 8 (20.51%) Wireless
3 5 (12.82%) Firewall
3 5 (12.82%) VLAN
3 5 (12.82%) WAN
General
1 11 (28.21%) Social Skills
2 8 (20.51%) Finance
2 8 (20.51%) Retail
3 7 (17.95%) Analytical Skills
4 5 (12.82%) Law
5 4 (10.26%) Police
Job Titles
1 13 (33.33%) Network Engineer
2 8 (20.51%) Senior
2 8 (20.51%) Senior Network Engineer
3 7 (17.95%) Security Manager
3 7 (17.95%) Systems Manager
4 6 (15.38%) Architect
5 5 (12.82%) Compliance Specialist
5 5 (12.82%) Service Architect
6 3 (7.69%) Data Centre Engineer
7 2 (5.13%) Data Centre Technician
7 2 (5.13%) Data Technician
8 1 (2.56%) Cloud Architect
8 1 (2.56%) Cloud Infrastructure Architect
8 1 (2.56%) Cloud Solutions Architect
8 1 (2.56%) Compliance Officer
8 1 (2.56%) Incident Analyst
8 1 (2.56%) Incident and Problem Analyst
8 1 (2.56%) Infrastructure Architect
8 1 (2.56%) Infrastructure Solutions Architect
8 1 (2.56%) Problem Analyst
Miscellaneous
1 8 (20.51%) Driving Licence
2 7 (17.95%) Cyber Threat
2 7 (17.95%) Cyberattack
2 7 (17.95%) Management Information System
2 7 (17.95%) Security Posture
3 5 (12.82%) Data Centre
3 5 (12.82%) Self-Motivation
4 1 (2.56%) Onboarding
Processes & Methodologies
1 20 (51.28%) ITIL
1 20 (51.28%) Service Management
2 14 (35.90%) Problem-Solving
3 13 (33.33%) Continuous Improvement
4 9 (23.08%) Project Delivery
5 8 (20.51%) Programme Management
5 8 (20.51%) Project Management
5 8 (20.51%) Security Management
6 7 (17.95%) Cybersecurity
6 7 (17.95%) Database Security
6 7 (17.95%) Decision-Making
6 7 (17.95%) Development Roadmap
6 7 (17.95%) Information Security
6 7 (17.95%) Information Security Management
6 7 (17.95%) ISMS
6 7 (17.95%) Network Management
6 7 (17.95%) Regulatory Compliance
6 7 (17.95%) Risk Assessment
6 7 (17.95%) Risk Management
6 7 (17.95%) Trend Analysis
Qualifications
1 18 (46.15%) Security Cleared
2 16 (41.03%) SC Cleared
3 8 (20.51%) AWS Certification
3 8 (20.51%) CCNA
3 8 (20.51%) CCNP
3 8 (20.51%) CCSA
3 8 (20.51%) Cisco Certification
4 6 (15.38%) DV Cleared
5 3 (7.69%) BPSS Clearance
6 1 (2.56%) Azure Certification
6 1 (2.56%) Degree
6 1 (2.56%) MCSE
6 1 (2.56%) Microsoft Certification
Quality Assurance & Compliance
1 19 (48.72%) ISO/IEC 27001
2 12 (30.77%) ISO 9001
3 8 (20.51%) Sarbanes-Oxley
4 7 (17.95%) NIST
5 5 (12.82%) ISO 14001
5 5 (12.82%) ISO 22301
5 5 (12.82%) QA
6 1 (2.56%) SLA
6 1 (2.56%) TickIT
Vendors
1 13 (33.33%) Cisco
2 8 (20.51%) CheckPoint
3 6 (15.38%) Meraki
4 5 (12.82%) Avaya
4 5 (12.82%) SolarWinds
4 5 (12.82%) Zscaler
5 1 (2.56%) Microsoft