The following table provides summary statistics for permanent job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
UK
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 723 751 799
Rank change year-on-year +28 +48  
Permanent jobs citing ISO/IEC 20000 151 182 185
As % of all permanent IT jobs advertised in the UK 0.17% 0.19% 0.17%
As % of the Quality Assurance & Compliance category 1.41% 1.43% 1.31%
Number of salaries quoted 110 117 155
Median salary £40,000 £46,000 £45,000
Median salary % change year-on-year -13.04% +2.22%  
90% offered a salary of more than £24,000 £29,000 £27,000
10% offered a salary of more than £65,000 £70,000 £68,750
UK excluding London median salary £32,000 £44,000 £47,500
% change year-on-year -27.27% -7.36%  

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
UK
Permanent job vacancies with a requirement for quality assurance and compliance skills 10694 12698 14157
As % of all permanent IT job vacancies advertised in the UK 11.96% 13.08% 12.77%
Number of salaries quoted 8072 10143 11159
Median salary £50,000 £50,000 £46,500
Median salary % change year-on-year - +7.52%  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

ISO/IEC 20000
Job Vacancy Trend

The job posting trend of jobs advertised citing ISO/IEC 20000 as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000.

Salary trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Histogram

The salary distribution of IT jobs citing ISO/IEC 20000 over the 3 months to 26 June 2017.

Salary histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 151 £40,000 -13.04% 19
London +27 38 £57,500 +15.00% 3
West Midlands -28 28 £27,750 -53.75% 5
South East +53 24 £25,000 -37.50% 4
Hampshire +36 17 £24,000 -20.79%
East of England +9 17 £60,000 +20.00% 3
South West +4 17 £52,500 +110.00%
Yorkshire +3 17 £27,500 -18.51% 1
Birmingham -41 16 £38,750 -44.64%
Portsmouth - 10 £24,000 -
Wiltshire +11 9 £52,500 +50.00%
Hertfordshire -6 9 £70,000 +40.00% 3
West Yorkshire +14 7 £44,000 +30.37% 1
Leeds +8 7 £44,000 +35.38% 1
Hatfield +4 7 £70,000 - 2
Newquay - 7 £65,000 -
East Yorkshire - 7 £27,500 -
Cornwall - 7 £65,000 -
Cambridgeshire - 7 £21,000 -
Wales - 7 £65,000 -
Mid Wales - 7 £65,000 -
Solihull - 7 £25,500 - 2
Hull - 7 £27,500 -
New Quay - 7 £65,000 -
Ceredigion - 7 £65,000 -
City of London +25 6 £60,000 -2.04%
Chippenham +14 6 £52,500 +50.00%
North West -44 6 £38,602 -28.18%
Staffordshire +18 5 £30,000 -20.00% 3
Cannock +1 5 £30,000 -20.00% 3

For the 6 months to 26 June 2017, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ISO/IEC 20000.

1 190 (76.92%) ITIL
2 132 (53.44%) Service Management
3 80 (32.39%) ISO/IEC 27001
4 79 (31.98%) Windows
5 78 (31.58%) Microsoft
6 68 (27.53%) Service Delivery
7 64 (25.91%) ITIL V3
8 60 (24.29%) Continuous Improvement
9 57 (23.08%) Finance
10 56 (22.67%) Information Security
11 52 (21.05%) ITSM
12 47 (19.03%) VMware
13 46 (18.62%) Management Information System
14 45 (18.22%) ISO 9001
15 41 (16.60%) SQL
16 39 (15.79%) Oracle
17 38 (15.38%) Process Improvement
17 38 (15.38%) SC Cleared
17 38 (15.38%) Security Cleared
18 36 (14.57%) Linux
19 33 (13.36%) Change Management
19 33 (13.36%) Retail
19 33 (13.36%) Active Directory
19 33 (13.36%) Data Centre
20 32 (12.96%) Windows Server
21 31 (12.55%) Analytical Skills
21 31 (12.55%) Degree
21 31 (12.55%) Project Management
22 29 (11.74%) SQL Server
23 28 (11.34%) Problem Management

ISO/IEC 20000
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (5.67%) MS Exchange
2 13 (5.26%) IIS
3 6 (2.43%) Alfresco
3 6 (2.43%) Apache
3 6 (2.43%) JBoss
3 6 (2.43%) Joomla!
3 6 (2.43%) WebLogic
3 6 (2.43%) WebSphere
4 4 (1.62%) Exchange Server 2010
4 4 (1.62%) Exchange Server 2013
4 4 (1.62%) IBM Notes
4 4 (1.62%) Oracle SOA Suite
4 4 (1.62%) Skype for Business
5 2 (0.81%) SharePoint
Applications
1 4 (1.62%) Microsoft Excel
1 4 (1.62%) Microsoft Office
2 3 (1.21%) Microsoft PowerPoint
2 3 (1.21%) MS Visio
3 1 (0.40%) Adobe Creative Suite
3 1 (0.40%) Final Cut Pro
Business Applications
1 19 (7.69%) assyst
2 13 (5.26%) Remedy ITSM
3 12 (4.86%) Sentinel
4 7 (2.83%) Remedy AR System
5 1 (0.40%) Oracle Assets
5 1 (0.40%) Oracle EBS
5 1 (0.40%) Oracle ERP
5 1 (0.40%) Oracle Payables
5 1 (0.40%) Oracle Receivables
Cloud Services
1 10 (4.05%) SaaS
2 9 (3.64%) Cloud Computing
2 9 (3.64%) Office 365
3 7 (2.83%) Microsoft Azure
4 6 (2.43%) GitHub
5 5 (2.02%) Amazon AWS
6 2 (0.81%) Yammer
7 1 (0.40%) IaaS
Communications & Networking
1 18 (7.29%) Firewall
2 16 (6.48%) LAN
2 16 (6.48%) WAN
3 14 (5.67%) TCP/IP
4 13 (5.26%) VPN
4 13 (5.26%) WebEx
5 5 (2.02%) FTP
5 5 (2.02%) LDAP
5 5 (2.02%) Wireless
6 3 (1.21%) HTTP
6 3 (1.21%) MPLS
7 2 (0.81%) Internet
7 2 (0.81%) Intrusion Detection
7 2 (0.81%) IPsec
7 2 (0.81%) NetScaler
7 2 (0.81%) Network Security
7 2 (0.81%) Skype
7 2 (0.81%) SSL
7 2 (0.81%) VoIP
7 2 (0.81%) WLAN
Database & Business Intelligence
1 29 (11.74%) SQL Server
2 13 (5.26%) SQL Server 2000
2 13 (5.26%) SQL Server 2005
2 13 (5.26%) SQL Server 2008
2 13 (5.26%) SQL Server 2012
3 8 (3.24%) BusinessObjects
4 7 (2.83%) Big Data
4 7 (2.83%) MySQL
5 6 (2.43%) MongoDB
5 6 (2.43%) MS Access
6 3 (1.21%) Informix
6 3 (1.21%) PostgreSQL
7 2 (0.81%) Data Warehouse
7 2 (0.81%) Relational Database
8 1 (0.40%) Geospatial Data
8 1 (0.40%) GIS
8 1 (0.40%) Spatial Data
Development Applications
1 10 (4.05%) Subversion
2 9 (3.64%) Jenkins
3 6 (2.43%) Maven
3 6 (2.43%) Oracle Forms
4 4 (1.62%) Git (software)
4 4 (1.62%) Selenium
5 2 (0.81%) Atlassian Bamboo
General
1 57 (23.08%) Finance
2 33 (13.36%) Retail
3 15 (6.07%) Telecoms
4 6 (2.43%) Banking
5 5 (2.02%) Legal
5 5 (2.02%) Marketing
6 4 (1.62%) International Banking
7 3 (1.21%) Financial Institution
8 2 (0.81%) Electronics
8 2 (0.81%) Pharmaceutical
9 1 (0.40%) Automotive
9 1 (0.40%) Games
9 1 (0.40%) German Language
9 1 (0.40%) Manufacturing
9 1 (0.40%) Multimedia
Job Titles
1 40 (16.19%) Analyst
2 34 (13.77%) Support Engineer
3 30 (12.15%) 2nd Line Support
4 29 (11.74%) 2nd Line Engineer
4 29 (11.74%) 2nd Line Support Engineer
4 29 (11.74%) Architect
5 20 (8.10%) Support Analyst
6 16 (6.48%) Service Manager
7 15 (6.07%) Data Centre Engineer
8 14 (5.67%) Monitoring Engineer
8 14 (5.67%) Service Architect
9 13 (5.26%) Server Engineer
9 13 (5.26%) Server Support
9 13 (5.26%) Windows Engineer
9 13 (5.26%) Windows Server Engineer
9 13 (5.26%) Windows Server Support
9 13 (5.26%) Windows Support Engineer
10 12 (4.86%) Information Officer
10 12 (4.86%) Information Security Officer
10 12 (4.86%) IT Analyst
Libraries, Frameworks & Software Standards
1 18 (7.29%) Web Services
2 15 (6.07%) XML
3 13 (5.26%) HTML
4 11 (4.45%) Ajax
5 10 (4.05%) Spring
6 7 (2.83%) Middleware
6 7 (2.83%) SOAP
7 6 (2.43%) AngularJS
7 6 (2.43%) Backbone.js
7 6 (2.43%) Dojo
7 6 (2.43%) Ember.js
7 6 (2.43%) Hibernate
7 6 (2.43%) JPA
7 6 (2.43%) JSP
7 6 (2.43%) React
7 6 (2.43%) Spring MVC
7 6 (2.43%) Spring Web Flow
7 6 (2.43%) WSDL
8 5 (2.02%) CSS
9 4 (1.62%) JSF
Miscellaneous
1 46 (18.62%) Management Information System
2 33 (13.36%) Data Centre
3 31 (12.55%) Analytical Skills
4 16 (6.48%) Computer Science
5 14 (5.67%) Driving Licence
5 14 (5.67%) Replication
6 10 (4.05%) Enterprise Storage
7 9 (3.64%) CMDB
8 6 (2.43%) Client/Server
8 6 (2.43%) Enterprise Software
9 5 (2.02%) CESG
9 5 (2.02%) Fintech
9 5 (2.02%) iPad
9 5 (2.02%) iPhone
10 4 (1.62%) Embedded Systems
11 3 (1.21%) Freedom of Information
11 3 (1.21%) Greenfield Project
11 3 (1.21%) Hedge funds
11 3 (1.21%) Smart Meter
11 3 (1.21%) Video Conferencing
Operating Systems
1 79 (31.98%) Windows
2 36 (14.57%) Linux
3 32 (12.96%) Windows Server
4 26 (10.53%) Unix
5 17 (6.88%) Windows Server 2008
6 16 (6.48%) Windows Server 2012
7 15 (6.07%) Windows Server 2003
8 14 (5.67%) Windows XP
9 13 (5.26%) Android
10 12 (4.86%) Apple iOS
11 5 (2.02%) Solaris
12 3 (1.21%) Windows 7
13 1 (0.40%) Mac OS
13 1 (0.40%) Windows 10
13 1 (0.40%) Windows 8
Processes & Methodologies
1 190 (76.92%) ITIL
2 132 (53.44%) Service Management
3 68 (27.53%) Service Delivery
4 64 (25.91%) ITIL V3
5 60 (24.29%) Continuous Improvement
6 56 (22.67%) Information Security
7 52 (21.05%) ITSM
8 38 (15.38%) Process Improvement
9 33 (13.36%) Change Management
10 31 (12.55%) Project Management
11 28 (11.34%) Agile Software Development
11 28 (11.34%) Problem Management
12 27 (10.93%) Customer Requirements
13 26 (10.53%) Presales
14 24 (9.72%) Service Design
15 23 (9.31%) Stakeholder Management
16 18 (7.29%) Data Protection
16 18 (7.29%) Security Management
17 17 (6.88%) Capacity Planning
17 17 (6.88%) Information Assurance
Programming Languages
1 41 (16.60%) SQL
2 14 (5.67%) C
3 13 (5.26%) JavaScript
4 6 (2.43%) Delphi
4 6 (2.43%) Java
4 6 (2.43%) Pascal
4 6 (2.43%) PHP
4 6 (2.43%) PowerShell
4 6 (2.43%) VBA
5 3 (1.21%) Perl
5 3 (1.21%) Shell Script
6 1 (0.40%) Python
Qualifications
1 38 (15.38%) SC Cleared
1 38 (15.38%) Security Cleared
2 31 (12.55%) Degree
3 23 (9.31%) Microsoft Certification
4 19 (7.69%) MCSE
5 17 (6.88%) MCSA
6 15 (6.07%) Computer Science Degree
6 15 (6.07%) ITIL Certification
6 15 (6.07%) MCP
7 13 (5.26%) CISM
7 13 (5.26%) CISSP
7 13 (5.26%) GNVQ
7 13 (5.26%) HND
8 12 (4.86%) CISA
9 9 (3.64%) Cisco Certification
10 7 (2.83%) CCNA
11 5 (2.02%) ISEB
12 4 (1.62%) CCNP
12 4 (1.62%) CCSA
12 4 (1.62%) PMI Certification
Quality Assurance & Compliance
1 80 (32.39%) ISO/IEC 27001
2 45 (18.22%) ISO 9001
3 22 (8.91%) SLA
4 20 (8.10%) PCI DSS
5 14 (5.67%) BS25999
6 12 (4.86%) Cyber Essentials
7 11 (4.45%) COBIT
7 11 (4.45%) QA
8 10 (4.05%) ISO 22301
9 8 (3.24%) Sarbanes-Oxley
10 6 (2.43%) ISO/IEC 19770
11 5 (2.02%) HMG Security Policy Framework
11 5 (2.02%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 4 (1.62%) ISO 14001
12 4 (1.62%) ISO 9000
13 3 (1.21%) Cyber Essentials PLUS
13 3 (1.21%) PMBOK
14 2 (0.81%) Data Quality
14 2 (0.81%) FIPS 140-2
14 2 (0.81%) ISO/IEC 15288
System Software
1 33 (13.36%) Active Directory
2 27 (10.93%) Hyper-V
3 17 (6.88%) VMware Infrastructure
4 16 (6.48%) VMware Workstation
5 14 (5.67%) VMware ESXi
6 4 (1.62%) XenApp
6 4 (1.62%) XenDesktop
7 3 (1.21%) vSphere
8 1 (0.40%) Virtual Desktop
Systems Management
1 21 (8.50%) SCCM
2 15 (6.07%) SCOM
2 15 (6.07%) Tivoli
3 13 (5.26%) DameWare
3 13 (5.26%) Perfmon
4 12 (4.86%) Nagios
5 11 (4.45%) Tivoli Storage Manager
6 5 (2.02%) Opsview
6 5 (2.02%) ZABBIX
7 4 (1.62%) Graylog
8 3 (1.21%) ServiceCenter
9 2 (0.81%) Backup Exec
10 1 (0.40%) HP Data Protector
Vendors
1 78 (31.58%) Microsoft
2 47 (19.03%) VMware
3 39 (15.79%) Oracle
4 19 (7.69%) Citrix
5 17 (6.88%) BMC
6 15 (6.07%) Cisco
7 14 (5.67%) ServiceNow
8 13 (5.26%) Remedy
9 12 (4.86%) Dell
9 12 (4.86%) NetApp
10 10 (4.05%) EqualLogic
10 10 (4.05%) HP
10 10 (4.05%) IBM
10 10 (4.05%) SAP
11 7 (2.83%) Computacenter
11 7 (2.83%) SolarWinds
12 6 (2.43%) Red Hat
13 5 (2.02%) Snow
14 4 (1.62%) CheckPoint
14 4 (1.62%) Lotus
Burgess Hill, West Sussex
RecruitmentRevolution.com Limited
Salary: From £18,000 to £22,000 per annum + Benefits
Posted: 2 hours ago
London
Mortimer Spinks
Salary: £50000 - £70000 per annum + Bonus and excellent benefits
Posted: 2 days ago
Redhill, Surrey
Zorba Consulting Limited
Salary: £45k - 50k per year
Posted: 3 days ago
Cannock, Staffordshire
Spring Technology
Salary: £26000.00 - £30000.00 per annum + £26,000-£30,000
Posted: 2 days ago
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £70000 - £80000 per annum + + Benefits
Posted: 4 days ago
Cannock, Staffordshire
Spring Technology
Salary: bonus
Posted: 2 days ago
West London
Itecco
Salary: £55000 - £65000 per annum + Annual Bonus + Benefits
Posted: 4 days ago
Cannock, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 per annum
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £18,000 to £22,000 per annum Healthcare, Pension + Perks
Posted: 4 days ago
Hatfield, Hertfordshire
Hays Talent Solutions
Salary: £65000.00 - £75000.00 per annum + Benefits
Posted: 16 days ago
London
Hays London City Cheapside
Salary: £30000.00 - £35000.00 per annum + Benifits
Posted: 13 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £24,000 to £27,000 per annum + shift allowance + Benefits
Posted: 6 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive
Posted: 24 days ago
Burgess Hill
Recruitment Revolution Limited
Salary: £32,000 per annum Healthcare, Pension, Flexible Benefits
Posted: 14 days ago