Service Delivery Manager Jobs in the South East

Service Delivery Manager
England > South East

The median Service Delivery Manager salary in the South East is £45,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 325 394 423
Rank change year-on-year +69 +29 -59
Permanent jobs requiring a Service Delivery Manager 71 20 59
As % of all permanent jobs advertised in the South East 0.43% 0.13% 0.30%
As % of the Job Titles category 0.46% 0.15% 0.31%
Number of salaries quoted 61 16 49
10th Percentile £32,750 £42,500 £46,250
25th Percentile £41,250 £52,563 £52,500
Median annual salary (50th Percentile) £45,000 £61,250 £60,000
Median % change year-on-year -26.53% +2.08% +5.82%
75th Percentile £62,500 £69,125 £63,750
90th Percentile £71,250 £76,375 £75,750
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +14.29%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,586 13,785 18,947
% of permanent jobs with a recognized job title 93.91% 90.64% 96.38%
Number of salaries quoted 11,307 8,641 12,626
10th Percentile £27,500 £29,750 £30,000
25th Percentile £35,750 £39,750 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

Service Delivery Manager
Job Vacancy Trend in the South East

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery Manager in the South East

Service Delivery Manager
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery Manager in the South East.

Salary trend for Service Delivery Manager in the South East

Service Delivery Manager
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery Manager in the South East over the 6 months to 23 April 2024.

Salary histogram for Service Delivery Manager in the South East

Service Delivery Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the South East region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +36 31 £47,500 -28.46%
Hampshire -1 18 £47,500 -9.52%
Berkshire +38 14 £62,500 -
Buckinghamshire -16 10 £33,500 -50.84%
East Sussex - 8 £50,000 -
Oxfordshire +21 7 £57,500 +8.49%
Kent - 7 £42,500 -
Surrey +17 4 £60,000 -
West Sussex +42 3 £40,000 -27.27% 1
Service Delivery Manager
England

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 23 April 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Delivery Manager in the job title.

1 70 (98.59%) Service Delivery
2 35 (49.30%) Service Management
3 31 (43.66%) SLA
4 28 (39.44%) ITIL
5 24 (33.80%) ITSM
6 23 (32.39%) Finance
7 20 (28.17%) Public Sector
8 18 (25.35%) Stakeholder Management
9 17 (23.94%) Social Skills
10 16 (22.54%) Service Delivery Management
10 16 (22.54%) Microsoft
11 15 (21.13%) Microsoft Office
12 14 (19.72%) Microsoft Excel
12 14 (19.72%) Continuous Improvement
13 13 (18.31%) Analytical Skills
13 13 (18.31%) Telecoms
14 12 (16.90%) Security Cleared
15 11 (15.49%) Incident Management
16 10 (14.08%) Problem-Solving
17 9 (12.68%) Matrix Management
18 8 (11.27%) Degree
18 8 (11.27%) Budget Management
19 7 (9.86%) Mentoring
19 7 (9.86%) Contract Negotiation
19 7 (9.86%) Accessibility
19 7 (9.86%) Customer Experience
19 7 (9.86%) Onboarding
20 6 (8.45%) Risk Register
20 6 (8.45%) Service Design
20 6 (8.45%) Problem Management

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.82%) Confluence
2 1 (1.41%) SharePoint
Applications
1 15 (21.13%) Microsoft Office
2 14 (19.72%) Microsoft Excel
3 6 (8.45%) Microsoft PowerPoint
Business Applications
1 2 (2.82%) Dynamics CRM
Cloud Services
1 5 (7.04%) Microsoft 365
1 5 (7.04%) SaaS
2 4 (5.63%) Azure
3 2 (2.82%) Google Docs
Communications & Networking
1 5 (7.04%) Wi-Fi
2 2 (2.82%) Firewall
2 2 (2.82%) Internet
2 2 (2.82%) NAS
3 1 (1.41%) DHCP
3 1 (1.41%) DNS
3 1 (1.41%) LAN
3 1 (1.41%) WAN
Development Applications
1 2 (2.82%) Bitbucket
1 2 (2.82%) GitLab
1 2 (2.82%) JIRA
General
1 23 (32.39%) Finance
2 20 (28.17%) Public Sector
3 17 (23.94%) Social Skills
4 13 (18.31%) Analytical Skills
4 13 (18.31%) Telecoms
5 5 (7.04%) Influencing Skills
6 4 (5.63%) Law
7 3 (4.23%) Inclusion and Diversity
7 3 (4.23%) Presentation Skills
8 1 (1.41%) Legal
8 1 (1.41%) Organisational Skills
8 1 (1.41%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.82%) .NET
1 2 (2.82%) RESTful
Miscellaneous
1 7 (9.86%) Onboarding
2 2 (2.82%) Cyber Threat
2 2 (2.82%) Management Information System
3 1 (1.41%) Driving Licence
Operating Systems
1 2 (2.82%) Windows
2 1 (1.41%) Windows Server
Processes & Methodologies
1 70 (98.59%) Service Delivery
2 35 (49.30%) Service Management
3 28 (39.44%) ITIL
4 24 (33.80%) ITSM
5 18 (25.35%) Stakeholder Management
6 16 (22.54%) Service Delivery Management
7 14 (19.72%) Continuous Improvement
8 11 (15.49%) Incident Management
9 10 (14.08%) Problem-Solving
10 9 (12.68%) Matrix Management
11 8 (11.27%) Budget Management
12 7 (9.86%) Contract Negotiation
12 7 (9.86%) Customer Experience
12 7 (9.86%) Mentoring
13 6 (8.45%) Asset Management
13 6 (8.45%) Problem Management
13 6 (8.45%) Risk Register
13 6 (8.45%) Service Design
14 5 (7.04%) Change Management
14 5 (7.04%) Performance Management
Programming Languages
1 6 (8.45%) C#
2 4 (5.63%) Java
2 4 (5.63%) Python
3 2 (2.82%) JavaScript
3 2 (2.82%) SQL
Qualifications
1 12 (16.90%) Security Cleared
2 8 (11.27%) Degree
3 2 (2.82%) ITIL Certification
4 1 (1.41%) DBS Check
4 1 (1.41%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 31 (43.66%) SLA
2 7 (9.86%) Accessibility
3 1 (1.41%) GDPR
3 1 (1.41%) QA
System Software
1 2 (2.82%) Hyper-V
2 1 (1.41%) Active Directory
2 1 (1.41%) VMware Infrastructure
Vendors
1 16 (22.54%) Microsoft
2 3 (4.23%) Dell
2 3 (4.23%) ServiceNow
3 2 (2.82%) Google
3 2 (2.82%) Oracle
3 2 (2.82%) SAP
3 2 (2.82%) VMware