Period
to 19 January 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 19 January 2020 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
England > South East
6 months to
19 Jan 2020
Same period 2019 Same period 2018
Rank 333 292 335
Rank change year-on-year -41 +43 -51
Permanent jobs citing ITIL Certification 136 251 228
As % of all permanent IT jobs advertised in the South East 0.59% 0.94% 0.73%
As % of the Qualifications category 2.19% 3.32% 2.81%
Number of salaries quoted 94 190 203
South East median annual salary £46,250 £44,500 £46,500
Median salary % change year-on-year +3.93% -4.30% -2.11%
10th Percentile £28,750 £27,000 £27,500
90th Percentile £64,250 £65,000 £63,750
England median annual salary £47,500 £50,000 £46,944
% change year-on-year -5.00% +6.51% +9.17%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
South East
Permanent vacancies requiring academic qualifications or professional certifications 6,202 7,550 8,120
As % of all permanent IT jobs advertised in the South East 27.06% 28.36% 26.17%
Number of salaries quoted 4,601 5,740 6,505
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £27,500 £25,000 £25,000
90th Percentile £75,000 £70,663 £68,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL Certification
Job Vacancy Trend in the South East

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL Certification in the South East

ITIL Certification
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in the South East.

Salary trend for ITIL Certification in the South East

ITIL Certification
Salary Histogram in the South East

The salary distribution of IT jobs citing ITIL Certification in the South East over the 6 months to 19 January 2020.

Salary histogram for ITIL Certification in the South East

ITIL Certification
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the South East region over the 6 months to 19 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -3 47 £40,000 -20.00% 11
Surrey +20 42 £47,500 +18.75% 10
Hampshire -42 29 £47,500 +18.75% 1
Berkshire +1 24 £41,000 -18.00% 6
Buckinghamshire +12 14 £53,750 +53.57% 3
Oxfordshire +18 9 £29,500 -54.62% 2
East Sussex +16 8 £52,500 +66.67%
West Sussex +8 8 £55,000 - 1
Kent -19 2 £52,500 +23.53% 1
ITIL Certification
England

For the 6 months to 19 January 2020, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL Certification.

1 136 (100.00%) ITIL
2 53 (38.97%) Microsoft
3 44 (32.35%) Windows
4 37 (27.21%) Cisco
5 36 (26.47%) SLA
6 34 (25.00%) Service Delivery
6 34 (25.00%) Problem-Solving
7 33 (24.26%) Active Directory
8 28 (20.59%) Service Management
8 28 (20.59%) Office 365
9 27 (19.85%) Windows 10
10 26 (19.12%) Analytical Skills
11 24 (17.65%) Azure
11 24 (17.65%) Firewall
12 22 (16.18%) Problem Management
13 21 (15.44%) Linux
14 20 (14.71%) Microsoft Office
14 20 (14.71%) VMware
14 20 (14.71%) AWS
15 19 (13.97%) Incident Management
16 18 (13.24%) DNS
17 17 (12.50%) VPN
18 16 (11.76%) Citrix
18 16 (11.76%) ITSM
19 15 (11.03%) Security Cleared
19 15 (11.03%) Finance
19 15 (11.03%) Project Management
19 15 (11.03%) Cisco Certification
19 15 (11.03%) MS Exchange
19 15 (11.03%) DHCP

ITIL Certification
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.03%) MS Exchange
2 4 (2.94%) SharePoint
3 2 (1.47%) IBM Domino
3 2 (1.47%) IBM Notes
3 2 (1.47%) IIS
3 2 (1.47%) SAS
3 2 (1.47%) Skype for Business
4 1 (0.74%) Elasticsearch
4 1 (0.74%) Exchange Server 2010
4 1 (0.74%) Exchange Server 2013
Applications
1 20 (14.71%) Microsoft Office
Business Applications
1 2 (1.47%) Remedy ITSM
2 1 (0.74%) Dynamics CRM
2 1 (0.74%) NetSuite
Cloud Services
1 28 (20.59%) Office 365
2 24 (17.65%) Azure
3 20 (14.71%) AWS
4 8 (5.88%) G Suite
5 3 (2.21%) Azure Active Directory
5 3 (2.21%) SaaS
6 1 (0.74%) Amazon EC2
6 1 (0.74%) Amazon ECS
6 1 (0.74%) Amazon S3
6 1 (0.74%) AWS Lambda
6 1 (0.74%) Dynamics 365
6 1 (0.74%) IaaS
6 1 (0.74%) OneDrive
6 1 (0.74%) PaaS
6 1 (0.74%) Serverless
Communications & Networking
1 24 (17.65%) Firewall
2 18 (13.24%) DNS
3 17 (12.50%) VPN
4 15 (11.03%) DHCP
5 14 (10.29%) WAN
6 13 (9.56%) LAN
7 10 (7.35%) Internet
7 10 (7.35%) SAN
8 9 (6.62%) Wi-Fi
9 8 (5.88%) 3G
9 8 (5.88%) BGP
9 8 (5.88%) DDNS
9 8 (5.88%) DSL
9 8 (5.88%) Intranet
9 8 (5.88%) IPsec
9 8 (5.88%) MPLS
9 8 (5.88%) OSPF
9 8 (5.88%) TACACS
9 8 (5.88%) TCP/IP
9 8 (5.88%) VoIP
Database & Business Intelligence
1 5 (3.68%) SQL Server
2 2 (1.47%) DB2
3 1 (0.74%) Amazon RDS
3 1 (0.74%) Oracle Database
3 1 (0.74%) SQL Server Reporting Services
Development Applications
1 2 (1.47%) Jenkins
1 2 (1.47%) JIRA
2 1 (0.74%) Bitbucket
2 1 (0.74%) Git (software)
2 1 (0.74%) IBM UrbanCode
2 1 (0.74%) SonarQube
General
1 15 (11.03%) Finance
2 11 (8.09%) Telecoms
3 7 (5.15%) Public Sector
4 4 (2.94%) Aerospace
4 4 (2.94%) Financial Institution
4 4 (2.94%) Law
5 2 (1.47%) Advertising
5 2 (1.47%) Banking
6 1 (0.74%) Back Office
6 1 (0.74%) Legal
6 1 (0.74%) Marketing
Job Titles
1 21 (15.44%) Service Manager
2 19 (13.97%) IT Manager
3 18 (13.24%) Analyst
4 16 (11.76%) IT Services Manager
5 14 (10.29%) Network Engineer
6 13 (9.56%) 2nd Line Support
6 13 (9.56%) Cisco Engineer
6 13 (9.56%) Cisco Network Engineer
7 11 (8.09%) Incident Manager
8 10 (7.35%) 2nd Line Engineer
8 10 (7.35%) 2nd Line Support Engineer
8 10 (7.35%) Delivery Manager
8 10 (7.35%) Major Incident Manager
8 10 (7.35%) Service Delivery Manager
8 10 (7.35%) Support Engineer
9 9 (6.62%) Problem Manager
9 9 (6.62%) Support Analyst
10 8 (5.88%) Senior Cisco Engineer
10 8 (5.88%) Senior Cisco Network Engineer
10 8 (5.88%) Service Analyst
Libraries, Frameworks & Software Standards
1 8 (5.88%) Web Services
2 1 (0.74%) Elastic Stack
Miscellaneous
1 26 (19.12%) Analytical Skills
2 14 (10.29%) Data Centre
3 12 (8.82%) Management Information System
4 11 (8.09%) Client/Server
5 10 (7.35%) Self-Motivation
6 9 (6.62%) iPad
6 9 (6.62%) iPhone
6 9 (6.62%) PKI
7 8 (5.88%) Linux Command Line
7 8 (5.88%) VxBlock/Vblock
8 5 (3.68%) Blackberry
8 5 (3.68%) Public Cloud
9 3 (2.21%) CMDB
9 3 (2.21%) LIMS
9 3 (2.21%) Mainframe
10 2 (1.47%) Clustering
11 1 (0.74%) HP Storage
11 1 (0.74%) Private Cloud
11 1 (0.74%) User Experience
Operating Systems
1 44 (32.35%) Windows
2 27 (19.85%) Windows 10
3 21 (15.44%) Linux
4 11 (8.09%) Unix
5 10 (7.35%) Windows Server
6 9 (6.62%) Mac OS
7 7 (5.15%) Windows 7
8 6 (4.41%) Android
9 2 (1.47%) Windows Server 2012
10 1 (0.74%) Amazon Linux
10 1 (0.74%) Ubuntu
10 1 (0.74%) Windows Server 2008
Processes & Methodologies
1 136 (100.00%) ITIL
2 34 (25.00%) Problem-Solving
2 34 (25.00%) Service Delivery
3 28 (20.59%) Service Management
4 22 (16.18%) Problem Management
5 19 (13.97%) Incident Management
6 16 (11.76%) ITSM
7 15 (11.03%) Project Management
8 11 (8.09%) Information Management
8 11 (8.09%) People Management
9 10 (7.35%) Change Management
9 10 (7.35%) Stakeholder Management
10 9 (6.62%) Computer Science
10 9 (6.62%) Kalman Filter
10 9 (6.62%) Load Balancing
11 8 (5.88%) Adaptive Security
11 8 (5.88%) Infrastructure Engineering
11 8 (5.88%) Mathematics
11 8 (5.88%) WAN Optimisation
11 8 (5.88%) Web Filtering
Programming Languages
1 8 (5.88%) SQL
2 5 (3.68%) C
3 4 (2.94%) PowerShell
4 1 (0.74%) Bash Shell
4 1 (0.74%) C#
4 1 (0.74%) Python
Qualifications
1 15 (11.03%) Cisco Certification
1 15 (11.03%) Security Cleared
2 14 (10.29%) CCNP
3 10 (7.35%) CCNA
3 10 (7.35%) Degree
4 9 (6.62%) Computer Science Degree
4 9 (6.62%) Microsoft Certification
5 8 (5.88%) MCP
5 8 (5.88%) SC Cleared
6 6 (4.41%) A+ Certification
7 4 (2.94%) MCSE
8 3 (2.21%) MCDBA
9 1 (0.74%) Citrix Certification
9 1 (0.74%) MCITP
9 1 (0.74%) MCSA
9 1 (0.74%) PMI Certification
9 1 (0.74%) PMP
9 1 (0.74%) PRINCE2 Certification
9 1 (0.74%) VCAP
9 1 (0.74%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 36 (26.47%) SLA
2 3 (2.21%) ISO/IEC 27001
3 2 (1.47%) GDPR
4 1 (0.74%) COBIT
4 1 (0.74%) ISO 14001
4 1 (0.74%) ISO 9001
4 1 (0.74%) ISO/IEC 20000
System Software
1 33 (24.26%) Active Directory
2 12 (8.82%) VMware Infrastructure
3 8 (5.88%) Hyper-V
3 8 (5.88%) vCloud
3 8 (5.88%) VMware NSX
3 8 (5.88%) vSphere
4 5 (3.68%) Virtual Machines
5 2 (1.47%) Virtual Servers
5 2 (1.47%) VMware ESXi
6 1 (0.74%) Docker
6 1 (0.74%) XenApp
Systems Management
1 9 (6.62%) SolarWinds Orion
2 8 (5.88%) Cisco Prime
3 7 (5.15%) Microsoft Intune
4 2 (1.47%) Kubernetes
4 2 (1.47%) SCCM
5 1 (0.74%) Ansible
5 1 (0.74%) Kibana
5 1 (0.74%) logstash
5 1 (0.74%) Microsoft Clustering
5 1 (0.74%) NetBackup
5 1 (0.74%) Puppet
5 1 (0.74%) SCOM
5 1 (0.74%) SCSM
5 1 (0.74%) SCVMM
5 1 (0.74%) Terraform
5 1 (0.74%) vCenter Server
Vendors
1 53 (38.97%) Microsoft
2 37 (27.21%) Cisco
3 20 (14.71%) VMware
4 16 (11.76%) Citrix
5 10 (7.35%) SolarWinds
6 9 (6.62%) Juniper
6 9 (6.62%) ServiceNow
7 8 (5.88%) Barracuda Networks
7 8 (5.88%) F5
7 8 (5.88%) Forcepoint
7 8 (5.88%) Google
7 8 (5.88%) Palo Alto
8 6 (4.41%) SAP
9 5 (3.68%) CheckPoint
9 5 (3.68%) MobileIron
10 4 (2.94%) IBM
10 4 (2.94%) Oracle
11 3 (2.21%) Dynatrace
11 3 (2.21%) Ivanti
12 2 (1.47%) Fortinet