Period
to 18 October 2021

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 18 October 2021 with a comparison to the same period in the previous 2 years.

ITIL Certification
England > South East
6 months to
18 Oct 2021
Same period 2020 Same period 2019
Rank 362 245 343
Rank change year-on-year -117 +98 -19
Permanent jobs citing ITIL Certification 86 48 170
As % of all permanent jobs advertised in the South East 0.48% 0.61% 0.67%
As % of the Qualifications category 1.70% 2.31% 2.43%
Number of salaries quoted 68 43 128
10th Percentile £32,500 £36,250 £28,750
25th Percentile £40,000 £41,250 £33,188
Median annual salary (50th Percentile) £52,000 £47,500 £45,000
Median % change year-on-year +9.47% +5.56% -
75th Percentile £57,813 £63,750 £55,000
90th Percentile £73,750 £65,000 £65,375
England median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
South East
Permanent vacancies requiring academic qualifications or professional certifications 5,058 2,077 6,987
As % of all permanent IT jobs advertised in the South East 28.28% 26.38% 27.46%
Number of salaries quoted 2,730 1,544 5,234
10th Percentile £28,250 £30,000 £26,250
25th Percentile £36,250 £37,500 £33,250
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% +4.40%
75th Percentile £65,000 £63,750 £62,500
90th Percentile £76,250 £73,750 £75,000
England median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -

ITIL Certification
Job Vacancy Trend in the South East

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL Certification in the South East

ITIL Certification
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL Certification in the South East.

Salary trend for ITIL Certification in the South East

ITIL Certification
Salary Histogram in the South East

Salary distribution for jobs citing ITIL Certification in the South East over the 6 months to 18 October 2021.

Salary histogram for ITIL Certification in the South East

ITIL Certification
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the South East region over the 6 months to 18 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -74 40 £52,250 -16.40% 6
Hampshire -115 23 £47,250 +7.39% 2
Berkshire - 23 £52,500 - 1
Buckinghamshire -54 14 £45,000 -28.00% 5
Surrey -62 9 £62,500 +44.41% 5
West Sussex -6 8 £55,000 +29.41% 1
East Sussex -44 4 £31,273 -47.88%
Oxfordshire -29 3 - -
Kent -41 1 £54,000 -4.00% 1
ITIL Certification
England

For the 6 months to 18 October 2021, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL Certification.

1 86 (100.00%) ITIL
2 39 (45.35%) Service Management
3 27 (31.40%) Service Delivery
4 24 (27.91%) Microsoft
4 24 (27.91%) Social Skills
5 23 (26.74%) SLA
6 22 (25.58%) Problem Management
7 21 (24.42%) Microsoft 365
8 20 (23.26%) ITSM
9 17 (19.77%) ServiceNow
9 17 (19.77%) Service Design
10 16 (18.60%) Incident Management
10 16 (18.60%) Windows
11 15 (17.44%) Active Directory
11 15 (17.44%) Security Cleared
12 14 (16.28%) Change Management
13 13 (15.12%) Finance
13 13 (15.12%) Agile Software Development
14 12 (13.95%) Cisco
14 12 (13.95%) Meraki
14 12 (13.95%) DevOps
15 11 (12.79%) Release Management
15 11 (12.79%) SC Cleared
15 11 (12.79%) Stakeholder Management
16 9 (10.47%) VPN
16 9 (10.47%) Configuration Management
16 9 (10.47%) Windows 10
17 8 (9.30%) Presales
17 8 (9.30%) Degree
17 8 (9.30%) MCP

ITIL Certification
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.33%) IIS
2 1 (1.16%) SharePoint
Applications
1 4 (4.65%) Microsoft Excel
2 3 (3.49%) Microsoft PowerPoint
2 3 (3.49%) MS Visio
3 2 (2.33%) Microsoft Office
Business Applications
1 1 (1.16%) Remedy AR System
1 1 (1.16%) Remedy ITSM
Cloud Services
1 21 (24.42%) Microsoft 365
2 6 (6.98%) Azure
3 3 (3.49%) AWS
4 1 (1.16%) Azure Cosmos DB
4 1 (1.16%) IaaS
Communications & Networking
1 9 (10.47%) VPN
2 8 (9.30%) Firewall
3 6 (6.98%) DHCP
3 6 (6.98%) DNS
4 5 (5.81%) Cisco IOS
4 5 (5.81%) SAN
5 3 (3.49%) HTTP
5 3 (3.49%) VLAN
6 2 (2.33%) IPsec
6 2 (2.33%) IPv4
6 2 (2.33%) IPv6
6 2 (2.33%) Wi-Fi
6 2 (2.33%) Wireless
7 1 (1.16%) BGP
7 1 (1.16%) DOCSIS
7 1 (1.16%) DWDM
7 1 (1.16%) MPLS
7 1 (1.16%) OSPF
7 1 (1.16%) TCP/IP
7 1 (1.16%) WAN
Database & Business Intelligence
1 1 (1.16%) SQL Server
Development Applications
1 2 (2.33%) JIRA
General
1 24 (27.91%) Social Skills
2 13 (15.12%) Finance
3 8 (9.30%) Retail
4 6 (6.98%) Telecoms
5 4 (4.65%) Public Sector
6 3 (3.49%) Analytical Skills
6 3 (3.49%) Legal
6 3 (3.49%) Manufacturing
6 3 (3.49%) Pharmaceutical
7 1 (1.16%) Digital Economy
7 1 (1.16%) Law
7 1 (1.16%) Organisational Skills
7 1 (1.16%) Presentation Skills
Job Titles
1 21 (24.42%) Analyst
2 20 (23.26%) Service Manager
3 14 (16.28%) IT Manager
4 12 (13.95%) IT Services Manager
5 10 (11.63%) Architect
5 10 (11.63%) Delivery Manager
5 10 (11.63%) Service Delivery Manager
6 8 (9.30%) Service Architect
7 7 (8.14%) IT Services Delivery Manager
7 7 (8.14%) Service Desk Agent
7 7 (8.14%) Software Analyst
8 6 (6.98%) Applications Support
8 6 (6.98%) Support Analyst
9 5 (5.81%) Incident and Problem Manager
9 5 (5.81%) Incident Manager
9 5 (5.81%) Problem Manager
9 5 (5.81%) Service Analyst
9 5 (5.81%) Technical Support
10 4 (4.65%) IT Architect
10 4 (4.65%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 2 (2.33%) CSS
1 2 (2.33%) HTML
1 2 (2.33%) Web Services
1 2 (2.33%) XML
2 1 (1.16%) ADO
2 1 (1.16%) AngularJS
2 1 (1.16%) JSON
2 1 (1.16%) Middleware
2 1 (1.16%) REST
2 1 (1.16%) SOAP
2 1 (1.16%) Twitter Bootstrap
Miscellaneous
1 5 (5.81%) Video Conferencing
2 3 (3.49%) Mobile App
2 3 (3.49%) Self-Motivation
3 2 (2.33%) Data Centre
3 2 (2.33%) NHS
4 1 (1.16%) CMDB
4 1 (1.16%) PACS
4 1 (1.16%) User Experience
Operating Systems
1 16 (18.60%) Windows
2 9 (10.47%) Windows 10
3 7 (8.14%) Windows Server
4 5 (5.81%) Mac OS X
5 3 (3.49%) Windows Server 2012
6 2 (2.33%) Unix
7 1 (1.16%) Windows 7
Processes & Methodologies
1 86 (100.00%) ITIL
2 39 (45.35%) Service Management
3 27 (31.40%) Service Delivery
4 22 (25.58%) Problem Management
5 20 (23.26%) ITSM
6 17 (19.77%) Service Design
7 16 (18.60%) Incident Management
8 14 (16.28%) Change Management
9 13 (15.12%) Agile Software Development
10 12 (13.95%) DevOps
11 11 (12.79%) Release Management
11 11 (12.79%) Stakeholder Management
12 9 (10.47%) Configuration Management
13 8 (9.30%) Presales
13 8 (9.30%) Project Delivery
14 7 (8.14%) Capacity Management
14 7 (8.14%) Customer Requirements
14 7 (8.14%) Disaster Recovery
14 7 (8.14%) Mentoring
14 7 (8.14%) Service Continuity Management
Programming Languages
1 4 (4.65%) SQL
2 3 (3.49%) JavaScript
3 1 (1.16%) C
3 1 (1.16%) C#
3 1 (1.16%) PowerShell
3 1 (1.16%) T-SQL
Qualifications
1 15 (17.44%) Security Cleared
2 11 (12.79%) SC Cleared
3 8 (9.30%) Degree
3 8 (9.30%) MCP
4 7 (8.14%) A+ Certification
5 4 (4.65%) PRINCE2 Certification
6 2 (2.33%) CCNA
6 2 (2.33%) CCNP
6 2 (2.33%) Cisco Certification
6 2 (2.33%) CTC Cleared
6 2 (2.33%) DV Cleared
Quality Assurance & Compliance
1 23 (26.74%) SLA
2 3 (3.49%) GxP
3 2 (2.33%) Cyber Essentials
3 2 (2.33%) Cyber Essentials PLUS
3 2 (2.33%) GDPR
3 2 (2.33%) ISO/IEC 27001
4 1 (1.16%) DICOM
4 1 (1.16%) HL7
System Software
1 15 (17.44%) Active Directory
2 5 (5.81%) VMware Infrastructure
2 5 (5.81%) VMware Server
3 2 (2.33%) Hyper-V
Systems Management
1 4 (4.65%) Microsoft Intune
1 4 (4.65%) SCCM
2 3 (3.49%) Terraform
3 1 (1.16%) Grafana
3 1 (1.16%) Packer
3 1 (1.16%) Puppet
Vendors
1 24 (27.91%) Microsoft
2 17 (19.77%) ServiceNow
3 12 (13.95%) Cisco
3 12 (13.95%) Meraki
4 7 (8.14%) Apple
4 7 (8.14%) IBM
4 7 (8.14%) Oracle
4 7 (8.14%) SAP
4 7 (8.14%) Snow
4 7 (8.14%) VMware
5 5 (5.81%) Dell
5 5 (5.81%) HP
6 2 (2.33%) Fortinet
6 2 (2.33%) Google
6 2 (2.33%) Intel
6 2 (2.33%) SolarWinds
6 2 (2.33%) Veeam
7 1 (1.16%) BMC
7 1 (1.16%) Juniper
7 1 (1.16%) MuleSoft