Period
to 17 October 2019

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 17 October 2019 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
England > South East
6 months to
17 Oct 2019
Same period 2018 Same period 2017
Rank 345 321 327
Rank change year-on-year -24 +6 -34
Permanent jobs citing ITIL Certification 170 239 228
As % of all permanent IT jobs advertised in the South East 0.67% 0.82% 0.79%
As % of the Qualifications category 2.44% 3.07% 2.85%
Number of salaries quoted 126 198 191
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £28,750 £27,000 £27,500
90th Percentile £66,250 £65,375 £62,500
England median annual salary £47,500 £47,500 £47,500

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
South East
Permanent vacancies requiring academic qualifications or professional certifications 6,968 7,784 8,008
As % of all permanent IT jobs advertised in the South East 27.45% 26.74% 27.63%
Number of salaries quoted 5,097 5,995 6,497
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £25,000 £25,000
90th Percentile £75,000 £70,000 £70,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +2.15%

ITIL Certification
Job Vacancy Trend in the South East

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL Certification in the South East

ITIL Certification
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in the South East.

Salary trend for ITIL Certification in the South East

ITIL Certification
Salary Histogram in the South East

The salary distribution of IT jobs citing ITIL Certification in the South East over the 6 months to 17 October 2019.

Salary histogram for ITIL Certification in the South East

ITIL Certification
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the South East region over the 6 months to 17 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -16 63 £47,500 -2.09% 5
Surrey +33 44 £35,000 -6.67% 3
Berkshire -20 44 £47,500 -2.09% 3
Hampshire -13 33 £40,000 -11.11% 9
Buckinghamshire +9 13 £50,000 +53.85% 1
East Sussex +26 9 £47,500 -44.12%
Kent -8 9 £55,000 +29.41% 4
West Sussex +6 7 £52,500 +31.25%
Oxfordshire +29 6 £55,000 -26.67% 1
Sussex - 5 - -
ITIL Certification
England

For the 6 months to 17 October 2019, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL Certification.

1 170 (100.00%) ITIL
2 51 (30.00%) Windows
3 48 (28.24%) Microsoft
4 45 (26.47%) Cisco
5 43 (25.29%) Problem-Solving
6 42 (24.71%) Service Delivery
7 39 (22.94%) SLA
8 38 (22.35%) Service Management
9 33 (19.41%) Incident Management
10 28 (16.47%) ITSM
10 28 (16.47%) Analytical Skills
11 27 (15.88%) Windows 10
11 27 (15.88%) Citrix
12 26 (15.29%) Linux
13 24 (14.12%) Azure
13 24 (14.12%) Office 365
14 23 (13.53%) Active Directory
15 22 (12.94%) AWS
16 21 (12.35%) VPN
16 21 (12.35%) Microsoft Office
17 20 (11.76%) Security Cleared
18 19 (11.18%) VMware
18 19 (11.18%) Cisco Certification
19 18 (10.59%) SAP
19 18 (10.59%) Problem Management
20 17 (10.00%) Agile Software Development
21 16 (9.41%) Stakeholder Management
21 16 (9.41%) Firewall
21 16 (9.41%) Self-Motivation
22 15 (8.82%) ServiceNow

ITIL Certification
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.47%) MS Exchange
2 7 (4.12%) Skype for Business
3 5 (2.94%) Confluence
3 5 (2.94%) IBM Domino
3 5 (2.94%) IBM Notes
3 5 (2.94%) MTS
4 4 (2.35%) Drupal
4 4 (2.35%) nginx
5 3 (1.76%) SharePoint
6 1 (0.59%) Elasticsearch
Applications
1 21 (12.35%) Microsoft Office
2 1 (0.59%) Microsoft Excel
2 1 (0.59%) Microsoft PowerPoint
Business Applications
1 7 (4.12%) SAP SD
2 6 (3.53%) Carpe Diem
2 6 (3.53%) Elite 3E
3 5 (2.94%) SAP ERP
3 5 (2.94%) SAP MM
3 5 (2.94%) SAP S/4HANA
4 3 (1.76%) Remedy ITSM
5 2 (1.18%) SAP R/3
6 1 (0.59%) Dynamics CRM
Cloud Services
1 24 (14.12%) Azure
1 24 (14.12%) Office 365
2 22 (12.94%) AWS
3 2 (1.18%) Azure Active Directory
3 2 (1.18%) Google Docs
3 2 (1.18%) SaaS
4 1 (0.59%) Amazon EC2
4 1 (0.59%) Amazon ECS
4 1 (0.59%) Amazon S3
4 1 (0.59%) AWS Lambda
4 1 (0.59%) G Suite
4 1 (0.59%) IaaS
4 1 (0.59%) OneDrive
4 1 (0.59%) Serverless
Communications & Networking
1 21 (12.35%) VPN
2 16 (9.41%) Firewall
3 14 (8.24%) Cisco ASA
4 12 (7.06%) Network Security
5 8 (4.71%) Skype
6 4 (2.35%) DHCP
6 4 (2.35%) DNS
6 4 (2.35%) NetScaler
7 3 (1.76%) Unified Communications
8 2 (1.18%) VoIP
8 2 (1.18%) Wi-Fi
9 1 (0.59%) 4G
9 1 (0.59%) Ethernet
9 1 (0.59%) FCoE
9 1 (0.59%) HTTP
9 1 (0.59%) IPsec
9 1 (0.59%) Junos
9 1 (0.59%) SMTP
9 1 (0.59%) TCP/IP
9 1 (0.59%) WAN
Database & Business Intelligence
1 7 (4.12%) SAP BW
2 4 (2.35%) Redis
3 2 (1.18%) SQL Server
4 1 (0.59%) Amazon RDS
4 1 (0.59%) Oracle Database
Development Applications
1 9 (5.29%) Git (software)
2 6 (3.53%) JIRA
3 5 (2.94%) Hudson
3 5 (2.94%) Jenkins
4 4 (2.35%) Octopus Deploy
4 4 (2.35%) TeamCity
4 4 (2.35%) Visual Studio Team System
General
1 12 (7.06%) Telecoms
2 10 (5.88%) Legal
3 8 (4.71%) Law
3 8 (4.71%) Public Sector
4 7 (4.12%) Retail
5 6 (3.53%) Automotive
6 5 (2.94%) Finance
6 5 (2.94%) Manufacturing
7 3 (1.76%) Advertising
8 2 (1.18%) Financial Institution
8 2 (1.18%) Police
9 1 (0.59%) Aerospace
9 1 (0.59%) Back Office
9 1 (0.59%) Games
9 1 (0.59%) Marketing
Job Titles
1 44 (25.88%) Service Manager
2 33 (19.41%) Delivery Manager
3 31 (18.24%) Service Delivery Manager
4 24 (14.12%) Analyst
5 15 (8.82%) Network Engineer
6 12 (7.06%) Service Analyst
7 11 (6.47%) Consultant
8 10 (5.88%) Linux Engineer
8 10 (5.88%) Technical Consultant
9 9 (5.29%) Cisco Engineer
9 9 (5.29%) NOC Engineer
9 9 (5.29%) ServiceNow Consultant
9 9 (5.29%) VMware Engineer
10 8 (4.71%) Cisco Network Engineer
10 8 (4.71%) Incident Manager
10 8 (4.71%) IT Manager
10 8 (4.71%) IT Services Manager
10 8 (4.71%) Major Incident Manager
11 7 (4.12%) Service Desk Engineer
11 7 (4.12%) Support Analyst
Libraries, Frameworks & Software Standards
1 9 (5.29%) HTML
2 7 (4.12%) REST
3 5 (2.94%) .NET
3 5 (2.94%) EDI
3 5 (2.94%) EDIFACT
3 5 (2.94%) Middleware
3 5 (2.94%) SAP Basis
3 5 (2.94%) Web Services
4 4 (2.35%) LAMP
4 4 (2.35%) RabbitMQ
5 3 (1.76%) .NET Framework
5 3 (1.76%) ASP.NET
5 3 (1.76%) ASP.NET Web API
5 3 (1.76%) RESTful
5 3 (1.76%) WF
5 3 (1.76%) WinForms
6 2 (1.18%) HTML5
6 2 (1.18%) Twitter Bootstrap
7 1 (0.59%) Elastic Stack
Miscellaneous
1 28 (16.47%) Analytical Skills
2 16 (9.41%) Self-Motivation
3 14 (8.24%) Linux Command Line
3 14 (8.24%) Management Information System
3 14 (8.24%) VxBlock/Vblock
4 10 (5.88%) Client/Server
4 10 (5.88%) iPhone
5 7 (4.12%) iPad
6 6 (3.53%) Data Centre
7 5 (2.94%) Virtual Team
8 4 (2.35%) Public Cloud
9 3 (1.76%) Blackberry
9 3 (1.76%) CMDB
9 3 (1.76%) User Experience
10 2 (1.18%) e-Learning
10 2 (1.18%) PKI
11 1 (0.59%) Clustering
11 1 (0.59%) Fat Client
11 1 (0.59%) HP Storage
11 1 (0.59%) Mainframe
Operating Systems
1 51 (30.00%) Windows
2 27 (15.88%) Windows 10
3 26 (15.29%) Linux
4 11 (6.47%) Mac OS
5 9 (5.29%) Windows 7
5 9 (5.29%) Windows Server
6 6 (3.53%) Windows Server 2012
7 2 (1.18%) Android
7 2 (1.18%) Unix
8 1 (0.59%) Amazon Linux
8 1 (0.59%) Apple iOS
8 1 (0.59%) Ubuntu
Processes & Methodologies
1 170 (100.00%) ITIL
2 43 (25.29%) Problem-Solving
3 42 (24.71%) Service Delivery
4 38 (22.35%) Service Management
5 33 (19.41%) Incident Management
6 28 (16.47%) ITSM
7 18 (10.59%) Problem Management
8 17 (10.00%) Agile Software Development
9 16 (9.41%) Stakeholder Management
10 15 (8.82%) Change Management
11 14 (8.24%) Infrastructure Engineering
12 13 (7.65%) PRINCE2
13 11 (6.47%) SDLC
13 11 (6.47%) Service Delivery Management
14 10 (5.88%) DevOps
14 10 (5.88%) Time Management
15 9 (5.29%) Continuous Improvement
15 9 (5.29%) Line Management
15 9 (5.29%) Migration
16 8 (4.71%) Project Management
Programming Languages
1 10 (5.88%) SQL
2 9 (5.29%) JavaScript
3 8 (4.71%) C#
4 6 (3.53%) PowerShell
5 5 (2.94%) ABAP
5 5 (2.94%) Bash Shell
5 5 (2.94%) C
6 4 (2.35%) Groovy
6 4 (2.35%) PHP
7 2 (1.18%) Java
8 1 (0.59%) Python
Qualifications
1 20 (11.76%) Security Cleared
2 19 (11.18%) Cisco Certification
3 13 (7.65%) CCNP
3 13 (7.65%) SC Cleared
4 11 (6.47%) Degree
5 10 (5.88%) CCNA
6 7 (4.12%) A+ Certification
6 7 (4.12%) Microsoft Certification
6 7 (4.12%) PRINCE2 Practitioner
7 5 (2.94%) MCP
7 5 (2.94%) SAP Certification
8 4 (2.35%) PRINCE2 Certification
9 3 (1.76%) CCIE
9 3 (1.76%) CISSP
10 1 (0.59%) Computer Science Degree
Quality Assurance & Compliance
1 39 (22.94%) SLA
2 1 (0.59%) ISO 9001
System Software
1 23 (13.53%) Active Directory
2 14 (8.24%) vCloud
2 14 (8.24%) VMware NSX
2 14 (8.24%) vSphere
3 5 (2.94%) Docker
4 4 (2.35%) oVirt
4 4 (2.35%) RHEV
5 3 (1.76%) VMware Infrastructure
6 1 (0.59%) Hyper-V
6 1 (0.59%) Terminal Services
6 1 (0.59%) Virtual Machines
6 1 (0.59%) VMware ESXi
Systems Management
1 6 (3.53%) DameWare
1 6 (3.53%) SCCM
2 5 (2.94%) Puppet
2 5 (2.94%) Terraform
3 4 (2.35%) Kubernetes
3 4 (2.35%) Microsoft Intune
4 1 (0.59%) Ansible
4 1 (0.59%) Cisco Prime
4 1 (0.59%) Kibana
4 1 (0.59%) logstash
4 1 (0.59%) Microsoft Clustering
4 1 (0.59%) SolarWinds Orion
4 1 (0.59%) vCenter Server
Vendors
1 48 (28.24%) Microsoft
2 45 (26.47%) Cisco
3 27 (15.88%) Citrix
4 19 (11.18%) VMware
5 18 (10.59%) SAP
6 15 (8.82%) ServiceNow
7 7 (4.12%) CheckPoint
7 7 (4.12%) Remedy
8 6 (3.53%) Avaya
8 6 (3.53%) ConnectWise
8 6 (3.53%) iManage
8 6 (3.53%) Mitel
8 6 (3.53%) Sony
9 5 (2.94%) Lotus
9 5 (2.94%) SolarWinds
10 3 (1.76%) BMC
10 3 (1.76%) Google
10 3 (1.76%) IBM
10 3 (1.76%) MobileIron
11 2 (1.18%) Virgin Media