Period
to 9 April 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 9 April 2020 with a comparison to the same period in the previous 2 years.

ITIL Certification
England > South East
6 months to
9 Apr 2020
Same period 2019 Same period 2018
Rank 311 287 342
Rank change year-on-year -24 +55 -39
Permanent jobs citing ITIL Certification 136 256 234
As % of all permanent jobs advertised in the South East 0.65% 0.96% 0.74%
As % of the Qualifications category 2.53% 3.29% 2.81%
Number of salaries quoted 92 188 213
Median annual salary £50,000 £45,000 £47,500
Median salary % change year-on-year +11.11% -5.26% +7.95%
10th Percentile £28,875 £26,250 £26,750
90th Percentile £62,300 £65,000 £72,000
England median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% +10.47%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
South East
Permanent vacancies requiring academic qualifications or professional certifications 5,368 7,773 8,333
As % of all permanent IT jobs advertised in the South East 25.68% 29.09% 26.38%
Number of salaries quoted 3,955 5,797 6,593
Median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +4.65%
10th Percentile £27,500 £26,250 £25,750
90th Percentile £75,000 £72,500 £67,500
England median annual salary £52,500 £50,000 £48,500
% change year-on-year +5.00% +3.09% +7.78%

ITIL Certification
Job Vacancy Trend in the South East

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL Certification in the South East

ITIL Certification
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL Certification in the South East.

Salary trend for ITIL Certification in the South East

ITIL Certification
Salary Histogram in the South East

Salary distribution for jobs citing ITIL Certification in the South East over the 6 months to 9 April 2020.

Salary histogram for ITIL Certification in the South East

ITIL Certification
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the South East region over the 6 months to 9 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +4 48 £41,000 -18.00% 2
Hampshire -21 40 £45,000 +16.88%
Surrey +38 35 £50,000 +6.38% 2
Buckinghamshire +24 21 £53,750 +20.79% 2
Berkshire +9 18 £50,000 -
Oxfordshire +20 9 £29,500 -54.62%
East Sussex +2 6 £57,000 +26.67%
West Sussex +14 5 £55,000 +1.85%
Kent +12 2 £45,000 - 3
ITIL Certification
England

For the 6 months to 9 April 2020, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL Certification.

1 136 (100.00%) ITIL
2 48 (35.29%) Microsoft
3 47 (34.56%) Windows
4 45 (33.09%) Active Directory
5 40 (29.41%) SLA
5 40 (29.41%) Office 365
6 33 (24.26%) Service Delivery
7 31 (22.79%) Problem-Solving
8 30 (22.06%) Windows 10
9 29 (21.32%) Service Management
10 27 (19.85%) Cisco
11 25 (18.38%) Security Cleared
12 23 (16.91%) Analytical Skills
13 22 (16.18%) VMware
13 22 (16.18%) VMware Infrastructure
14 21 (15.44%) Azure
15 18 (13.24%) SC Cleared
15 18 (13.24%) Firewall
15 18 (13.24%) CCNP
15 18 (13.24%) Cisco Certification
15 18 (13.24%) A+ Certification
16 17 (12.50%) DNS
16 17 (12.50%) ITSM
16 17 (12.50%) Problem Management
17 16 (11.76%) AWS
17 16 (11.76%) Finance
17 16 (11.76%) Project Management
18 15 (11.03%) CCNA
18 15 (11.03%) WAN
18 15 (11.03%) People Management

ITIL Certification
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.15%) MS Exchange
2 4 (2.94%) Elasticsearch
2 4 (2.94%) SharePoint
3 3 (2.21%) IBM Domino
3 3 (2.21%) SAS
4 2 (1.47%) IIS
4 2 (1.47%) Skype for Business
5 1 (0.74%) Exchange Server 2010
5 1 (0.74%) Exchange Server 2013
5 1 (0.74%) ThingWorx
Applications
1 14 (10.29%) Microsoft Office
2 3 (2.21%) MS Visio
3 1 (0.74%) Microsoft PowerPoint
Business Applications
1 2 (1.47%) Remedy ITSM
2 1 (0.74%) Dynamics CRM
2 1 (0.74%) NetSuite
Cloud Services
1 40 (29.41%) Office 365
2 21 (15.44%) Azure
3 16 (11.76%) AWS
4 8 (5.88%) G Suite
5 3 (2.21%) Google Docs
6 2 (1.47%) Azure Active Directory
6 2 (1.47%) SaaS
7 1 (0.74%) Amazon EC2
7 1 (0.74%) Amazon ECS
7 1 (0.74%) Amazon S3
7 1 (0.74%) AWS Lambda
7 1 (0.74%) Dynamics 365
7 1 (0.74%) IaaS
7 1 (0.74%) PaaS
7 1 (0.74%) Serverless
Communications & Networking
1 18 (13.24%) Firewall
2 17 (12.50%) DNS
3 15 (11.03%) WAN
4 14 (10.29%) DHCP
4 14 (10.29%) VPN
5 13 (9.56%) LAN
6 11 (8.09%) Internet
7 10 (7.35%) MPLS
8 9 (6.62%) SAN
8 9 (6.62%) SSL
8 9 (6.62%) VLAN
8 9 (6.62%) Wi-Fi
9 8 (5.88%) Cisco Nexus
9 8 (5.88%) Intranet
9 8 (5.88%) IPsec
9 8 (5.88%) TCP/IP
9 8 (5.88%) VoIP
10 7 (5.15%) 3G
10 7 (5.15%) BGP
10 7 (5.15%) OSPF
Database & Business Intelligence
1 7 (5.15%) SQL Server
2 3 (2.21%) DB2
3 1 (0.74%) Amazon RDS
3 1 (0.74%) SQL Server Reporting Services
Development Applications
1 2 (1.47%) Jenkins
1 2 (1.47%) JIRA
2 1 (0.74%) Bitbucket
2 1 (0.74%) Git (software)
2 1 (0.74%) IBM UrbanCode
2 1 (0.74%) SonarQube
General
1 16 (11.76%) Finance
2 11 (8.09%) Telecoms
3 8 (5.88%) Aerospace
4 4 (2.94%) Retail
5 3 (2.21%) Banking
5 3 (2.21%) Financial Institution
5 3 (2.21%) Law
6 2 (1.47%) Advertising
6 2 (1.47%) Public Sector
7 1 (0.74%) Automotive
Job Titles
1 23 (16.91%) Service Manager
2 18 (13.24%) IT Manager
2 18 (13.24%) Service Desk Agent
3 14 (10.29%) Analyst
3 14 (10.29%) IT Services Manager
4 13 (9.56%) 2nd Line Support
5 11 (8.09%) 2nd Line Engineer
5 11 (8.09%) 2nd Line Support Engineer
5 11 (8.09%) Support Engineer
6 10 (7.35%) Incident Manager
7 9 (6.62%) Major Incident Manager
8 8 (5.88%) ITIL Manager
8 8 (5.88%) Junior
8 8 (5.88%) Network Engineer
8 8 (5.88%) Service Desk Manager
8 8 (5.88%) Support Analyst
9 7 (5.15%) Applications Support
9 7 (5.15%) Field Engineer
9 7 (5.15%) Senior Network Engineer
9 7 (5.15%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (5.88%) Web Services
2 1 (0.74%) COM
2 1 (0.74%) Elastic Stack
Miscellaneous
1 23 (16.91%) Analytical Skills
2 12 (8.82%) Data Centre
2 12 (8.82%) Management Information System
3 7 (5.15%) PKI
4 4 (2.94%) CMDB
5 3 (2.21%) Blackberry
5 3 (2.21%) LIMS
5 3 (2.21%) Mainframe
5 3 (2.21%) Replication
6 2 (1.47%) Client/Server
6 2 (1.47%) iPad
6 2 (1.47%) iPhone
6 2 (1.47%) Self-Motivation
7 1 (0.74%) Clustering
7 1 (0.74%) EPoS
7 1 (0.74%) Private Cloud
7 1 (0.74%) Public Cloud
7 1 (0.74%) Video Conferencing
Operating Systems
1 47 (34.56%) Windows
2 30 (22.06%) Windows 10
3 11 (8.09%) Linux
4 9 (6.62%) Unix
5 8 (5.88%) Android
5 8 (5.88%) Windows Server
6 6 (4.41%) Windows 7
7 2 (1.47%) Mac OS
7 2 (1.47%) Windows Server 2008
7 2 (1.47%) Windows Server 2012
7 2 (1.47%) Windows Server 2016
8 1 (0.74%) Amazon Linux
8 1 (0.74%) Ubuntu
8 1 (0.74%) Windows Server 2003
Processes & Methodologies
1 136 (100.00%) ITIL
2 33 (24.26%) Service Delivery
3 31 (22.79%) Problem-Solving
4 29 (21.32%) Service Management
5 17 (12.50%) ITSM
5 17 (12.50%) Problem Management
6 16 (11.76%) Project Management
7 15 (11.03%) People Management
8 12 (8.82%) Incident Management
9 10 (7.35%) Information Management
10 9 (6.62%) Load Balancing
10 9 (6.62%) Mentoring
11 8 (5.88%) Agile Software Development
11 8 (5.88%) Computer Science
11 8 (5.88%) Infrastructure Engineering
11 8 (5.88%) Kalman Filter
11 8 (5.88%) PRINCE2
11 8 (5.88%) Ticket Management
11 8 (5.88%) Time Management
12 7 (5.15%) Workflow
Programming Languages
1 9 (6.62%) SQL
2 4 (2.94%) JavaScript
3 3 (2.21%) Formula Language
3 3 (2.21%) Java
3 3 (2.21%) LotusScript
4 2 (1.47%) PowerShell
4 2 (1.47%) Python
5 1 (0.74%) Bash Shell
5 1 (0.74%) C
Qualifications
1 25 (18.38%) Security Cleared
2 18 (13.24%) A+ Certification
2 18 (13.24%) CCNP
2 18 (13.24%) Cisco Certification
2 18 (13.24%) SC Cleared
3 15 (11.03%) CCNA
4 12 (8.82%) Microsoft Certification
5 9 (6.62%) Degree
6 8 (5.88%) Computer Science Degree
6 8 (5.88%) MCP
6 8 (5.88%) VCAP
6 8 (5.88%) VMware Certified Professional (VCP)
7 7 (5.15%) CCIE
7 7 (5.15%) MCSE
7 7 (5.15%) NCDA
7 7 (5.15%) NCSIE
7 7 (5.15%) VCDX
8 5 (3.68%) PMI Certification
8 5 (3.68%) PMP
9 4 (2.94%) MCITP
Quality Assurance & Compliance
1 40 (29.41%) SLA
2 5 (3.68%) COBIT
3 4 (2.94%) ISO/IEC 27001
4 3 (2.21%) GDPR
5 1 (0.74%) ISO 14001
5 1 (0.74%) ISO 9001
5 1 (0.74%) ISO/IEC 20000
System Software
1 45 (33.09%) Active Directory
2 22 (16.18%) VMware Infrastructure
3 10 (7.35%) Hyper-V
4 6 (4.41%) Virtual Machines
5 4 (2.94%) Docker
6 3 (2.21%) Virtual Servers
7 2 (1.47%) XenApp
8 1 (0.74%) Firmware
8 1 (0.74%) Microsoft Virtual Server
8 1 (0.74%) VMware ESXi
8 1 (0.74%) XenDesktop
Systems Management
1 8 (5.88%) SolarWinds Orion
2 7 (5.15%) Cisco Prime
3 5 (3.68%) Kubernetes
4 4 (2.94%) Microsoft Intune
5 2 (1.47%) SCCM
6 1 (0.74%) Ansible
6 1 (0.74%) Kibana
6 1 (0.74%) logstash
6 1 (0.74%) NetBackup
6 1 (0.74%) Puppet
6 1 (0.74%) SCOM
6 1 (0.74%) SCSM
6 1 (0.74%) SCVMM
6 1 (0.74%) Terraform
Vendors
1 48 (35.29%) Microsoft
2 27 (19.85%) Cisco
3 22 (16.18%) VMware
4 11 (8.09%) Google
5 10 (7.35%) SolarWinds
6 9 (6.62%) NetApp
7 8 (5.88%) Juniper
8 7 (5.15%) Barracuda Networks
8 7 (5.15%) F5
8 7 (5.15%) Forcepoint
8 7 (5.15%) Palo Alto
9 6 (4.41%) Citrix
9 6 (4.41%) ServiceNow
10 4 (2.94%) Dynatrace
10 4 (2.94%) HP
11 3 (2.21%) Ivanti
11 3 (2.21%) Lotus
11 3 (2.21%) MobileIron
11 3 (2.21%) Oracle
12 2 (1.47%) Remedy