Period
to 29 July 2021

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 29 July 2021 with a comparison to the same period in the previous 2 years.

ITIL Certification
England > South East
6 months to
29 Jul 2021
Same period 2020 Same period 2019
Rank 331 284 306
Rank change year-on-year -47 +22 +28
Permanent jobs citing ITIL Certification 104 66 222
As % of all permanent jobs advertised in the South East 0.64% 0.55% 0.84%
As % of the Qualifications category 2.36% 2.12% 2.98%
Number of salaries quoted 84 43 158
10th Percentile £32,500 £36,250 £28,750
25th Percentile £40,000 £41,875 £33,125
Median annual salary (50th Percentile) £55,000 £50,000 £45,000
Median % change year-on-year +10.00% +11.11% -
75th Percentile £62,813 £60,875 £57,500
90th Percentile £87,500 £64,750 £66,250
England median annual salary £50,000 £50,000 £50,000

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
South East
Permanent vacancies requiring academic qualifications or professional certifications 4,408 3,110 7,450
As % of all permanent IT jobs advertised in the South East 26.97% 26.03% 28.20%
Number of salaries quoted 2,582 2,294 5,534
10th Percentile £29,091 £28,750 £26,250
25th Percentile £38,250 £36,250 £32,500
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% +5.56%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £77,500 £75,000 £73,750
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL Certification
Job Vacancy Trend in the South East

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL Certification in the South East

ITIL Certification
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL Certification in the South East.

Salary trend for ITIL Certification in the South East

ITIL Certification
Salary Histogram in the South East

Salary distribution for jobs citing ITIL Certification in the South East over the 6 months to 29 July 2021.

Salary histogram for ITIL Certification in the South East

ITIL Certification
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the South East region over the 6 months to 29 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -23 38 £56,000 +6.67% 8
Hampshire -57 38 £60,000 +42.86% 8
Berkshire -21 24 £52,500 - 2
Buckinghamshire -22 14 £56,000 -8.57% 4
East Sussex -15 9 £31,273 -45.61% 1
Surrey -30 8 £40,000 -15.79% 2
West Sussex - 5 £42,250 - 1
Kent -27 4 £36,000 -47.64%
ITIL Certification
England

For the 6 months to 29 July 2021, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL Certification.

1 104 (100.00%) ITIL
2 41 (39.42%) Microsoft 365
3 34 (32.69%) Azure
4 33 (31.73%) Service Management
4 33 (31.73%) Social Skills
5 31 (29.81%) SLA
5 31 (29.81%) Microsoft
6 28 (26.92%) Windows
7 26 (25.00%) ServiceNow
8 25 (24.04%) DevOps
9 24 (23.08%) Problem Management
10 23 (22.12%) Security Cleared
11 21 (20.19%) SC Cleared
11 21 (20.19%) AWS
12 20 (19.23%) Incident Management
12 20 (19.23%) Service Delivery
12 20 (19.23%) Agile Software Development
13 19 (18.27%) Active Directory
14 18 (17.31%) Change Management
15 17 (16.35%) Firewall
15 17 (16.35%) Windows Server
16 16 (15.38%) Release Management
17 15 (14.42%) SAP
17 15 (14.42%) Cisco
17 15 (14.42%) Meraki
18 14 (13.46%) Service Design
18 14 (13.46%) Project Delivery
18 14 (13.46%) ITSM
19 13 (12.50%) Stakeholder Management
20 12 (11.54%) Microsoft Intune

ITIL Certification
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.88%) SharePoint
2 2 (1.92%) IIS
3 1 (0.96%) Adobe Experience Manager
3 1 (0.96%) Apache Solr
Applications
1 4 (3.85%) Microsoft Excel
2 3 (2.88%) Microsoft Office
2 3 (2.88%) Microsoft PowerPoint
2 3 (2.88%) MS Visio
Business Applications
1 1 (0.96%) Remedy AR System
1 1 (0.96%) Remedy ITSM
Cloud Services
1 41 (39.42%) Microsoft 365
2 34 (32.69%) Azure
3 21 (20.19%) AWS
4 8 (7.69%) SaaS
5 3 (2.88%) Google Workspace
6 1 (0.96%) Akamai
6 1 (0.96%) Apigee
6 1 (0.96%) Azure Active Directory
6 1 (0.96%) Azure Cosmos DB
6 1 (0.96%) Azure Storage
6 1 (0.96%) Dynamics 365
6 1 (0.96%) IaaS
6 1 (0.96%) OneDrive
6 1 (0.96%) PaaS
6 1 (0.96%) Power Platform
Communications & Networking
1 17 (16.35%) Firewall
2 9 (8.65%) VPN
3 6 (5.77%) DHCP
3 6 (5.77%) DNS
4 4 (3.85%) TCP/IP
5 3 (2.88%) HTTP
5 3 (2.88%) VoIP
6 2 (1.92%) Cisco IOS
6 2 (1.92%) IPsec
6 2 (1.92%) IPv4
6 2 (1.92%) IPv6
6 2 (1.92%) SAN
6 2 (1.92%) VLAN
6 2 (1.92%) Wi-Fi
6 2 (1.92%) Wireless
7 1 (0.96%) DOCSIS
7 1 (0.96%) DWDM
7 1 (0.96%) Intranet
7 1 (0.96%) MPLS
7 1 (0.96%) Radio Access Network
Database & Business Intelligence
1 4 (3.85%) SQL Server
2 2 (1.92%) Oracle Database
3 1 (0.96%) Power BI
Development Applications
1 10 (9.62%) JIRA
General
1 33 (31.73%) Social Skills
2 7 (6.73%) Marketing
2 7 (6.73%) Public Sector
3 6 (5.77%) Analytical Skills
3 6 (5.77%) Finance
4 5 (4.81%) Retail
5 3 (2.88%) Telecoms
6 1 (0.96%) Presentation Skills
Job Titles
1 17 (16.35%) Analyst
2 15 (14.42%) DevOps Engineer
3 13 (12.50%) Service Manager
4 11 (10.58%) Infrastructure Engineer
5 8 (7.69%) Architect
5 8 (7.69%) IT Manager
6 7 (6.73%) Head of Business Systems
6 7 (6.73%) IT Services Manager
6 7 (6.73%) Service Architect
6 7 (6.73%) Service Desk Agent
6 7 (6.73%) Software Analyst
6 7 (6.73%) Windows Engineer
6 7 (6.73%) Windows Infrastructure Engineer
7 6 (5.77%) Applications Support
7 6 (5.77%) Delivery Manager
7 6 (5.77%) Network Engineer
7 6 (5.77%) Service Delivery Manager
7 6 (5.77%) Windows DevOps Engineer
8 5 (4.81%) Support Analyst
9 4 (3.85%) Service Analyst
Libraries, Frameworks & Software Standards
1 2 (1.92%) Web Services
2 1 (0.96%) ADO
2 1 (0.96%) CSS
2 1 (0.96%) HTML
2 1 (0.96%) Middleware
2 1 (0.96%) Velocity
2 1 (0.96%) XML
Miscellaneous
1 7 (6.73%) PMI
2 3 (2.88%) Self-Motivation
3 2 (1.92%) Data Centre
3 2 (1.92%) LIMS
3 2 (1.92%) NHS
3 2 (1.92%) Video Conferencing
4 1 (0.96%) Cloud Native
4 1 (0.96%) CMDB
4 1 (0.96%) Hybrid Cloud
4 1 (0.96%) Mobile App
4 1 (0.96%) PACS
4 1 (0.96%) User Experience
4 1 (0.96%) Wiki
Operating Systems
1 28 (26.92%) Windows
2 17 (16.35%) Windows Server
3 12 (11.54%) Windows 10
4 11 (10.58%) Windows Server 2012
5 4 (3.85%) Linux
6 2 (1.92%) Mac OS X
7 1 (0.96%) Android
7 1 (0.96%) Apple iOS
7 1 (0.96%) Windows 7
7 1 (0.96%) Windows Server 2008
7 1 (0.96%) Windows Server 2016
Processes & Methodologies
1 104 (100.00%) ITIL
2 33 (31.73%) Service Management
3 25 (24.04%) DevOps
4 24 (23.08%) Problem Management
5 20 (19.23%) Agile Software Development
5 20 (19.23%) Incident Management
5 20 (19.23%) Service Delivery
6 18 (17.31%) Change Management
7 16 (15.38%) Release Management
8 14 (13.46%) ITSM
8 14 (13.46%) Project Delivery
8 14 (13.46%) Service Design
9 13 (12.50%) Stakeholder Management
10 12 (11.54%) Infrastructure as Code
11 11 (10.58%) Infrastructure Engineering
11 11 (10.58%) Migration
12 10 (9.62%) E-Commerce
12 10 (9.62%) Load Balancing
13 9 (8.65%) Configuration Management
13 9 (8.65%) Project Management
Programming Languages
1 9 (8.65%) SQL
2 5 (4.81%) PowerShell
3 3 (2.88%) C
4 2 (1.92%) JavaScript
5 1 (0.96%) C#
5 1 (0.96%) T-SQL
Qualifications
1 23 (22.12%) Security Cleared
2 21 (20.19%) SC Cleared
3 9 (8.65%) DV Cleared
4 8 (7.69%) MCP
4 8 (7.69%) PMI Certification
5 6 (5.77%) A+ Certification
5 6 (5.77%) Degree
6 2 (1.92%) CCNA
6 2 (1.92%) CCNP
6 2 (1.92%) Cisco Certification
6 2 (1.92%) CTC Cleared
6 2 (1.92%) PMP
7 1 (0.96%) APMP
7 1 (0.96%) HPE ATP
Quality Assurance & Compliance
1 31 (29.81%) SLA
2 7 (6.73%) ISO/IEC 27001
3 1 (0.96%) DICOM
3 1 (0.96%) GDPR
3 1 (0.96%) HL7
3 1 (0.96%) PMO
3 1 (0.96%) QA
System Software
1 19 (18.27%) Active Directory
2 5 (4.81%) VMware Infrastructure
3 2 (1.92%) VMware Server
4 1 (0.96%) Hyper-V
Systems Management
1 12 (11.54%) Microsoft Intune
1 12 (11.54%) SCCM
2 7 (6.73%) Terraform
3 1 (0.96%) Grafana
3 1 (0.96%) Jamf Pro
3 1 (0.96%) Packer
3 1 (0.96%) Puppet
Vendors
1 31 (29.81%) Microsoft
2 26 (25.00%) ServiceNow
3 15 (14.42%) Cisco
3 15 (14.42%) Meraki
3 15 (14.42%) SAP
4 9 (8.65%) Oracle
5 8 (7.69%) VMware
6 7 (6.73%) IBM
6 7 (6.73%) Snow
7 4 (3.85%) Apple
7 4 (3.85%) Google
8 2 (1.92%) Dell
8 2 (1.92%) HP
8 2 (1.92%) SolarWinds
9 1 (0.96%) Adobe
9 1 (0.96%) BMC
9 1 (0.96%) NetApp
9 1 (0.96%) Remedy
9 1 (0.96%) Sitecore
9 1 (0.96%) Sophos