Support Analyst Job Trends in the Thames Valley

Support Analyst
South East > Thames Valley

The median Support Analyst salary in the Thames Valley is £34,500 per year, according to job vacancies posted during the 6 months leading to 12 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 May 2026
Same period 2025 Same period 2024
Rank 77 126 114
Rank change year-on-year +49 -12 +67
Permanent jobs requiring a Support Analyst 100 58 134
As % of all permanent jobs in the Thames Valley 1.78% 1.73% 2.05%
As % of the Job Titles category 1.88% 2.05% 2.17%
Number of salaries quoted 90 36 98
10th Percentile £27,500 £26,563 £25,000
25th Percentile £28,000 £32,000 £28,498
Median annual salary (50th Percentile) £34,500 £35,000 £32,500
Median % change year-on-year -1.43% +7.69% +8.33%
75th Percentile £38,750 £58,750 £45,500
90th Percentile £40,250 £60,000 £54,125
South East median annual salary £33,000 £35,000 £32,500
% change year-on-year -5.71% +7.69% +6.56%

All Permanent IT Job Roles
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 5,313 2,823 6,166
% of permanent jobs with a recognized job title 94.42% 83.99% 94.51%
Number of salaries quoted 3,596 1,274 4,464
10th Percentile £30,000 £29,000 £29,000
25th Percentile £40,000 £38,500 £36,250
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% -9.09%
75th Percentile £70,000 £71,250 £64,813
90th Percentile £85,000 £87,500 £78,750
South East median annual salary £52,500 £55,000 £50,000
% change year-on-year -4.55% +10.00% -9.09%

Support Analyst
Job Vacancy Trend in the Thames Valley

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in the Thames Valley.

Support Analyst job vacancy trend in the Thames Valley

Support Analyst
Salary Trend in the Thames Valley

Salary distribution trend for Support Analyst job vacancies in the Thames Valley.

Salary distribution trend for Support Analyst job vacancies in the Thames Valley

Support Analyst
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Support Analyst in the Thames Valley over the 6 months to 12 May 2026.

Salary histogram for Support Analyst in the Thames Valley

Support Analyst
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Thames Valley region over the 6 months to 12 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire -2 61 £35,000 -12.50% 1
Oxfordshire +25 24 £31,250 -0.79%
Berkshire +15 15 £37,500 +19.52% 2
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Thames Valley

For the 6 months to 12 May 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Support Analyst in the job title.

1 40 (40.00%) Windows
2 33 (33.00%) Microsoft
2 33 (33.00%) Problem-Solving
3 29 (29.00%) SQL
4 28 (28.00%) Microsoft 365
5 24 (24.00%) Azure
5 24 (24.00%) Degree
6 19 (19.00%) Active Directory
6 19 (19.00%) Cybersecurity
6 19 (19.00%) JIRA
7 16 (16.00%) Computer Science
7 16 (16.00%) Customer Service
7 16 (16.00%) Microsoft Office
8 14 (14.00%) Google
8 14 (14.00%) ITSM
9 13 (13.00%) Continuous Improvement
9 13 (13.00%) Data Analysis
9 13 (13.00%) ITIL
10 12 (12.00%) Google Workspace
11 11 (11.00%) Change Management
12 10 (10.00%) A+ Certification
12 10 (10.00%) Microsoft Certification
12 10 (10.00%) WFM
13 9 (9.00%) Data Protection
13 9 (9.00%) Windows Server
14 8 (8.00%) Security Cleared
14 8 (8.00%) Service Management
15 7 (7.00%) Azure DevOps
15 7 (7.00%) Customer Experience
15 7 (7.00%) DevOps

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the Thames Valley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (6.00%) IIS
2 5 (5.00%) SharePoint
3 4 (4.00%) Microsoft Exchange
Applications
1 16 (16.00%) Microsoft Office
2 7 (7.00%) Microsoft Excel
Business Applications
1 1 (1.00%) Dynamics CRM
Cloud Services
1 28 (28.00%) Microsoft 365
2 24 (24.00%) Azure
3 12 (12.00%) Google Workspace
4 7 (7.00%) Azure DevOps
5 5 (5.00%) OneDrive
6 4 (4.00%) BigCommerce
6 4 (4.00%) Dynamics 365
7 3 (3.00%) AWS
7 3 (3.00%) GCP
8 1 (1.00%) Entra ID
Communications & Networking
1 7 (7.00%) DHCP
1 7 (7.00%) DNS
1 7 (7.00%) TCP/IP
2 5 (5.00%) Firewall
2 5 (5.00%) Network Security
3 1 (1.00%) Wi-Fi
Database & Business Intelligence
1 6 (6.00%) Crystal Reports
1 6 (6.00%) Relational Database
2 3 (3.00%) PostgreSQL
2 3 (3.00%) SQL Server
Development Applications
1 19 (19.00%) JIRA
General
1 38 (38.00%) Social Skills
2 13 (13.00%) Retail
3 12 (12.00%) Analytical Skills
4 8 (8.00%) Finance
4 8 (8.00%) Legal
5 6 (6.00%) Advertising
5 6 (6.00%) Organisational Skills
6 5 (5.00%) Local Government
7 3 (3.00%) Documentation Skills
7 3 (3.00%) Games
8 2 (2.00%) Automotive
8 2 (2.00%) Manufacturing
9 1 (1.00%) Aerospace
9 1 (1.00%) Electronics
9 1 (1.00%) Health Technology
9 1 (1.00%) Inclusion and Diversity
9 1 (1.00%) Military
Libraries, Frameworks & Software Standards
1 7 (7.00%) Middleware
Miscellaneous
1 6 (6.00%) Video Conferencing
2 5 (5.00%) EPoS
2 5 (5.00%) Management Information System
3 4 (4.00%) Mobile App
3 4 (4.00%) Onboarding
4 3 (3.00%) Linux Command Line
4 3 (3.00%) NHS
5 2 (2.00%) Driving Licence
6 1 (1.00%) Data Structures
6 1 (1.00%) Renewable Energy
Operating Systems
1 40 (40.00%) Windows
2 9 (9.00%) Windows Server
3 5 (5.00%) Android
3 5 (5.00%) Apple iOS
4 4 (4.00%) Linux
Processes & Methodologies
1 33 (33.00%) Problem-Solving
2 19 (19.00%) Cybersecurity
3 16 (16.00%) Computer Science
3 16 (16.00%) Customer Service
4 14 (14.00%) ITSM
5 13 (13.00%) Continuous Improvement
5 13 (13.00%) Data Analysis
5 13 (13.00%) ITIL
6 11 (11.00%) Change Management
7 10 (10.00%) WFM
8 9 (9.00%) Data Protection
9 8 (8.00%) Service Management
10 7 (7.00%) Customer Experience
10 7 (7.00%) DevOps
10 7 (7.00%) Process Improvement
10 7 (7.00%) Project Delivery
11 6 (6.00%) Customer Requirements
11 6 (6.00%) Data Security
12 5 (5.00%) Root Cause Analysis
12 5 (5.00%) Service Delivery
Programming Languages
1 29 (29.00%) SQL
2 3 (3.00%) Python
Qualifications
1 24 (24.00%) Degree
2 10 (10.00%) A+ Certification
2 10 (10.00%) Microsoft Certification
3 8 (8.00%) Security Cleared
4 7 (7.00%) SC Cleared
5 5 (5.00%) Computer Science Degree
6 4 (4.00%) DV Cleared
7 3 (3.00%) DBS Check
7 3 (3.00%) ITIL Foundation Certificate
8 2 (2.00%) MCSE
Quality Assurance & Compliance
1 7 (7.00%) QA
2 2 (2.00%) Accessibility
3 1 (1.00%) Data Quality
3 1 (1.00%) PMO
System Software
1 19 (19.00%) Active Directory
2 5 (5.00%) VMware Infrastructure
3 4 (4.00%) Virtual Desktop
4 3 (3.00%) Docker
Vendors
1 33 (33.00%) Microsoft
2 14 (14.00%) Google
3 7 (7.00%) MuleSoft
4 6 (6.00%) ServiceNow
5 5 (5.00%) CheckPoint
5 5 (5.00%) Palo Alto
5 5 (5.00%) VMware
6 3 (3.00%) Oracle
7 1 (1.00%) SAP
7 1 (1.00%) SolarWinds
7 1 (1.00%) Workday