Second Line Technical Support
UK
The median Second Line Technical Support salary in the UK is £33,500 per year, according to job vacancies posted during the 6 months leading to 6 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 6 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 676 | 894 | 946 |
| Rank change year-on-year | +218 | +52 | +211 |
| Permanent jobs requiring a 2nd Line Technical Support | 14 | 20 | 19 |
| As % of all permanent jobs advertised in the UK | 0.026% | 0.020% | 0.018% |
| As % of the Job Titles category | 0.029% | 0.021% | 0.020% |
| Number of salaries quoted | 13 | 17 | 15 |
| 10th Percentile | £26,400 | £26,750 | £25,725 |
| 25th Percentile | £31,375 | £27,500 | £26,375 |
| Median annual salary (50th Percentile) | £33,500 | £30,000 | £27,500 |
| Median % change year-on-year | +11.67% | +9.09% | -11.29% |
| 75th Percentile | £37,500 | £38,750 | £33,500 |
| 90th Percentile | £38,000 | - | £37,250 |
| UK excluding London median annual salary | £33,125 | £29,250 | £28,500 |
| % change year-on-year | +13.25% | +2.63% | -2.56% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 48,283 | 93,229 | 94,684 |
| % of permanent jobs with a recognized job title | 90.44% | 94.63% | 91.53% |
| Number of salaries quoted | 27,442 | 66,845 | 59,589 |
| 10th Percentile | £30,000 | £28,500 | £32,500 |
| 25th Percentile | £42,000 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £52,500 | £60,000 |
| Median % change year-on-year | +9.52% | -12.50% | - |
| 75th Percentile | £75,000 | £71,250 | £81,250 |
| 90th Percentile | £97,500 | £90,000 | £100,000 |
| UK excluding London median annual salary | £52,000 | £50,000 | £53,000 |
| % change year-on-year | +4.00% | -5.66% | +6.00% |
2nd Line Technical Support
Job Vacancy Trend
Job postings that featured 2nd Line Technical Support in the job title as a proportion of all IT jobs advertised.
2nd Line Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Technical Support.
2nd Line Technical Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Technical Support over the 6 months to 6 May 2025.
2nd Line Technical Support
Top 11 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Technical Support within the UK over the 6 months to 6 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +176 | 14 | £33,500 | -8.84% | 7 |
| UK excluding London | +209 | 9 | £33,125 | +13.25% | 8 |
| London | +116 | 5 | £38,000 | +1.33% | 1 |
| South East | - | 4 | £33,500 | - | 3 |
| North of England | +63 | 3 | £26,000 | -8.77% | 1 |
| Yorkshire | - | 2 | £26,000 | - | |
| Work from Home | +149 | 1 | £35,000 | +16.67% | 4 |
| North West | +10 | 1 | £32,750 | +14.91% | 1 |
| East of England | - | 1 | - | - | |
| East Midlands | - | 1 | £35,000 | - | |
| Midlands | - | 1 | £35,000 | - |
2nd Line Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 6 May 2025, 2nd Line Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Technical Support in the job title.
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2nd Line Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: