Second Line Technical Support
UK
The median Second Line Technical Support salary in the UK is £30,000 per year, according to job vacancies posted during the 6 months leading to 11 October 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 11 Oct 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 765 | 759 | 1146 |
| Rank change year-on-year | -6 | +387 | -101 |
| Permanent jobs requiring a 2nd Line Technical Support | 25 | 18 | 20 |
| As % of all permanent jobs advertised in the UK | 0.032% | 0.030% | 0.014% |
| As % of the Job Titles category | 0.033% | 0.031% | 0.014% |
| Number of salaries quoted | 17 | 15 | 19 |
| 10th Percentile | - | £26,175 | £24,325 |
| 25th Percentile | - | £29,250 | £25,000 |
| Median annual salary (50th Percentile) | £30,000 | £32,000 | £29,500 |
| Median % change year-on-year | -6.25% | +8.47% | +7.27% |
| 75th Percentile | £34,250 | £38,250 | £40,000 |
| 90th Percentile | £34,950 | £38,550 | £42,000 |
| UK excluding London median annual salary | £30,000 | £34,500 | £27,250 |
| % change year-on-year | -13.04% | +26.61% | -0.91% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 74,810 | 57,979 | 138,131 |
| % of permanent jobs with a recognized job title | 95.63% | 95.77% | 95.49% |
| Number of salaries quoted | 39,846 | 41,905 | 78,856 |
| 10th Percentile | £31,250 | £32,000 | £32,500 |
| 25th Percentile | £41,250 | £43,750 | £44,615 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £60,000 |
| Median % change year-on-year | -8.33% | - | +6.19% |
| 75th Percentile | £75,000 | £80,000 | £80,000 |
| 90th Percentile | £93,750 | £97,500 | £97,500 |
| UK excluding London median annual salary | £50,000 | £52,500 | £52,500 |
| % change year-on-year | -4.76% | - | +5.00% |
2nd Line Technical Support
Job Vacancy Trend
Job postings that featured 2nd Line Technical Support in the job title as a proportion of all IT jobs advertised.
2nd Line Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Technical Support.
2nd Line Technical Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Technical Support over the 6 months to 11 October 2024.
2nd Line Technical Support
Top 9 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Technical Support within the UK over the 6 months to 11 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | -21 | 19 | £30,000 | -13.04% | 1 |
| England | -41 | 14 | £33,500 | -10.67% | |
| Work from Home | +28 | 13 | £30,000 | -20.00% | 1 |
| Scotland | - | 10 | £30,000 | - | 1 |
| South East | -47 | 7 | £33,500 | -10.67% | |
| London | +8 | 5 | £36,000 | +12.50% | |
| Yorkshire | +30 | 1 | - | - | |
| North of England | -5 | 1 | - | - | |
| East of England | - | 1 | £45,000 | - |
2nd Line Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 11 October 2024, 2nd Line Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Technical Support in the job title.
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2nd Line Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: