Period
to 18 January 2018

The median annual salary for a Help Desk Team Lead was £30,750 in advertised job vacancies during the 6 months to 18 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Team Lead
UK
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 1163 1142 1214
Rank change year-on-year -21 +72 -21
Permanent jobs requiring a Help Desk Team Lead 16 46 65
As % of all permanent IT jobs advertised in the UK 0.009% 0.026% 0.031%
As % of the Job Titles category 0.010% 0.027% 0.032%
Number of salaries quoted 14 42 58
UK median annual salary £30,750 £33,750 £31,250
Median salary % change year-on-year -8.89% +8.00% -10.71%
10th Percentile £26,325 £26,275 £26,250
90th Percentile £52,500 £55,000 £37,650
UK excluding London median annual salary £28,750 £32,250 £30,000
% change year-on-year -10.85% +7.50% -3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 167,103 171,058 200,204
% of permanent IT jobs with a recognized job title 96.07% 96.47% 96.57%
Number of salaries quoted 135,605 142,472 167,445
UK median annual salary £50,000 £47,500 £45,738
Median salary % change year-on-year +5.26% +3.85% +1.64%
10th Percentile £27,500 £27,000 £26,500
90th Percentile £80,000 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,500
% change year-on-year - +2.41% +3.75%

Help Desk Team Lead
Job Vacancy Trend

Job postings that featured Help Desk Team Lead in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Help Desk Team Lead in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead.

Salary trend for Help Desk Team Lead in the UK

Help Desk Team Lead
Salary Histogram

The salary distribution of IT jobs citing Help Desk Team Lead over the 6 months to 18 January 2018.

Salary histogram for Help Desk Team Lead in the UK

Help Desk Team Lead
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 14 £33,250 -2.21% 3
UK excluding London -3 11 £28,750 -10.85% 1
London -26 5 £50,000 +17.65% 2
South East +34 4 £30,000 -7.69%
North of England -4 4 £29,475 -1.75%
Wales - 2 £28,000 -
Yorkshire - 2 £36,000 -
North West -6 1 £22,950 -28.28%
South West -7 1 £28,750 +5.50% 1
North East -14 1 - -

Help Desk Team Lead Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 January 2018, Help Desk Team Lead job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Team Lead in the job title.

1 10 (62.50%) Windows
2 9 (56.25%) Service Delivery
3 7 (43.75%) ITIL
3 7 (43.75%) Windows 7
4 5 (31.25%) Active Directory
4 5 (31.25%) Finance
5 4 (25.00%) Microsoft Office
5 4 (25.00%) Windows 10
5 4 (25.00%) Windows Server
6 3 (18.75%) Citrix
6 3 (18.75%) ITSM
7 2 (12.50%) Law
7 2 (12.50%) MS Exchange
7 2 (12.50%) SMS
7 2 (12.50%) Skype for Business
7 2 (12.50%) Skype
7 2 (12.50%) SLA
7 2 (12.50%) Microsoft
7 2 (12.50%) Change Control
7 2 (12.50%) Office 365
7 2 (12.50%) Coaching
7 2 (12.50%) User Experience
7 2 (12.50%) Analytical Skills
8 1 (6.25%) People Management
8 1 (6.25%) Windows Server 2012
8 1 (6.25%) Service Desk Management
8 1 (6.25%) Mentoring
8 1 (6.25%) Time Management
8 1 (6.25%) VMware Infrastructure
8 1 (6.25%) Windows Server 2008

Help Desk Team Lead Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) MS Exchange
1 2 (12.50%) Skype for Business
2 1 (6.25%) Exchange Server 2010
Applications
1 4 (25.00%) Microsoft Office
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 2 (12.50%) Skype
1 2 (12.50%) SMS
2 1 (6.25%) Internet
2 1 (6.25%) TCP/IP
General
1 5 (31.25%) Finance
2 2 (12.50%) Law
Miscellaneous
1 2 (12.50%) Analytical Skills
1 2 (12.50%) User Experience
2 1 (6.25%) e-Learning
2 1 (6.25%) Management Information System
Operating Systems
1 10 (62.50%) Windows
2 7 (43.75%) Windows 7
3 4 (25.00%) Windows 10
3 4 (25.00%) Windows Server
4 1 (6.25%) Unix
4 1 (6.25%) Windows Server 2008
4 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 9 (56.25%) Service Delivery
2 7 (43.75%) ITIL
3 3 (18.75%) ITSM
4 2 (12.50%) Change Control
4 2 (12.50%) Coaching
5 1 (6.25%) Agile Software Development
5 1 (6.25%) CAFM
5 1 (6.25%) Continuous Improvement
5 1 (6.25%) Knowledge Management
5 1 (6.25%) Mentoring
5 1 (6.25%) People Management
5 1 (6.25%) Problem Management
5 1 (6.25%) Project Management
5 1 (6.25%) Risk Management
5 1 (6.25%) Service Desk Management
5 1 (6.25%) Service Management
5 1 (6.25%) Time Management
5 1 (6.25%) Validation
Qualifications
1 1 (6.25%) ITIL Certification
1 1 (6.25%) MCP
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 5 (31.25%) Active Directory
2 1 (6.25%) VMware Infrastructure
2 1 (6.25%) XenApp
Vendors
1 3 (18.75%) Citrix
2 2 (12.50%) Microsoft
3 1 (6.25%) Oracle
3 1 (6.25%) VMware