Period
to 20 July 2017

The median annual salary for a Help Desk Team Lead was £33,500 in advertised job vacancies during the 6 months to 20 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Team Lead
UK
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 1161 1223 1261
Rank change year-on-year +62 +38 +11
Permanent jobs requiring a Help Desk Team Lead 32 53 67
As % of all permanent IT jobs advertised in the UK 0.018% 0.026% 0.030%
As % of the Job Titles category 0.019% 0.027% 0.031%
Number of salaries quoted 29 46 66
UK median annual salary £33,500 £36,000 £33,250
Median salary % change year-on-year -6.94% +8.27% +14.66%
10th Percentile £26,495 £25,375 £24,500
90th Percentile £56,250 £50,000 £50,625
UK excluding London median annual salary £33,500 £32,500 £32,500
% change year-on-year +3.08% - +14.04%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 170014 195855 213983
As % of all permanent IT job vacancies advertised in the UK 96.02% 96.50% 96.57%
Number of salaries quoted 138687 164501 175450
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,500 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Help Desk Team Lead
Job Vacancy Trend

Job postings that featured Help Desk Team Lead in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Help Desk Team Lead in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead.

Salary trend for Help Desk Team Lead in the UK

Help Desk Team Lead
Salary Histogram

The salary distribution of IT jobs citing Help Desk Team Lead over the 6 months to 20 July 2017.

Salary histogram for Help Desk Team Lead in the UK

Help Desk Team Lead
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 6 months to 20 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +53 32 £33,500 -10.67% 1
UK excluding London +79 24 £33,500 +3.08% 1
South East +96 15 £33,500 +17.54%
London +33 8 £52,500 +31.25%
North of England +2 6 £30,000 -13.04% 1
North West -30 6 £30,000 -13.04% 1
South West +19 2 £30,000 +3.45%
East of England +15 1 - -

Help Desk Team Lead Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 July 2017, Help Desk Team Lead job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Team Lead in the job title.

1 21 (65.63%) Microsoft
2 20 (62.50%) Windows
3 19 (59.38%) ITIL
4 17 (53.13%) Active Directory
5 16 (50.00%) Mentoring
6 11 (34.38%) ITIL Certification
7 10 (31.25%) Microsoft Office
7 10 (31.25%) Coaching
8 8 (25.00%) MS Exchange
8 8 (25.00%) Finance
8 8 (25.00%) Line Management
9 7 (21.88%) Service Delivery
9 7 (21.88%) SLA
9 7 (21.88%) Android
10 6 (18.75%) Avaya
10 6 (18.75%) Citrix
10 6 (18.75%) Apple iOS
11 5 (15.63%) Windows 7
12 4 (12.50%) Performance Management
12 4 (12.50%) Incident Management
12 4 (12.50%) SAN
12 4 (12.50%) Change Management
12 4 (12.50%) Office 365
13 3 (9.38%) VMware Infrastructure
13 3 (9.38%) Veeam
13 3 (9.38%) MobileIron
13 3 (9.38%) People Management
13 3 (9.38%) Windows 10
13 3 (9.38%) VMware
13 3 (9.38%) Microsoft Certification

Help Desk Team Lead Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.00%) MS Exchange
2 2 (6.25%) Blackberry Enterprise Server
3 1 (3.13%) Exchange Server 2010
3 1 (3.13%) Exchange Server 2013
3 1 (3.13%) IIS
Applications
1 10 (31.25%) Microsoft Office
Business Applications
1 2 (6.25%) Dynamics CRM
Cloud Services
1 4 (12.50%) Office 365
2 2 (6.25%) Microsoft Azure
Communications & Networking
1 4 (12.50%) SAN
2 2 (6.25%) DNS
2 2 (6.25%) Firewall
2 2 (6.25%) LAN
2 2 (6.25%) VPN
2 2 (6.25%) WAN
3 1 (3.13%) DHCP
3 1 (3.13%) Remote Desktop
3 1 (3.13%) SMS
3 1 (3.13%) TCP/IP
Database & Business Intelligence
1 1 (3.13%) Big Data
General
1 8 (25.00%) Finance
Miscellaneous
1 2 (6.25%) Blackberry
1 2 (6.25%) Computer Science
2 1 (3.13%) Data Centre
Operating Systems
1 20 (62.50%) Windows
2 7 (21.88%) Android
3 6 (18.75%) Apple iOS
4 5 (15.63%) Windows 7
5 3 (9.38%) Windows 10
5 3 (9.38%) Windows Server 2008
6 2 (6.25%) Windows 8
6 2 (6.25%) Windows Server
6 2 (6.25%) Windows Server 2012
6 2 (6.25%) Windows XP
Processes & Methodologies
1 19 (59.38%) ITIL
2 16 (50.00%) Mentoring
3 10 (31.25%) Coaching
4 8 (25.00%) Line Management
5 7 (21.88%) Service Delivery
6 4 (12.50%) Change Management
6 4 (12.50%) Incident Management
6 4 (12.50%) Performance Management
7 3 (9.38%) People Management
8 2 (6.25%) Continuous Improvement
8 2 (6.25%) CRM
8 2 (6.25%) Stakeholder Engagement
9 1 (3.13%) Asset Management
9 1 (3.13%) CAFM
9 1 (3.13%) Case Management
9 1 (3.13%) Data Management
9 1 (3.13%) Disaster Recovery
9 1 (3.13%) Master Data Management
9 1 (3.13%) Server Virtualisation
9 1 (3.13%) Time Management
Qualifications
1 11 (34.38%) ITIL Certification
2 3 (9.38%) MCSE
2 3 (9.38%) Microsoft Certification
3 2 (6.25%) Computer Science Degree
3 2 (6.25%) Degree
3 2 (6.25%) GNVQ
3 2 (6.25%) HND
3 2 (6.25%) MCP
Quality Assurance & Compliance
1 7 (21.88%) SLA
System Software
1 17 (53.13%) Active Directory
2 3 (9.38%) Hyper-V
2 3 (9.38%) VMware Infrastructure
3 1 (3.13%) XenApp
3 1 (3.13%) XenDesktop
Systems Management
1 2 (6.25%) Backup Exec
Vendors
1 21 (65.63%) Microsoft
2 6 (18.75%) Avaya
2 6 (18.75%) Citrix
3 3 (9.38%) MobileIron
3 3 (9.38%) Veeam
3 3 (9.38%) VMware
4 2 (6.25%) Cisco
5 1 (3.13%) Apple
Warrington
greywood
Salary: £28000 - £32000 per annum + bens
Posted: 18 days ago