Period
to 17 November 2017

The median annual salary for an Operations Support Analyst was £31,500 in advertised job vacancies during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Operations Support Analyst
UK
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 1145 1157 1197
Rank change year-on-year +12 +40 -18
Permanent jobs requiring an Operations Support Analyst 58 67 95
As % of all permanent IT jobs advertised in the UK 0.032% 0.035% 0.043%
As % of the Job Titles category 0.034% 0.037% 0.045%
Number of salaries quoted 54 62 62
UK median annual salary £31,500 £35,000 £41,250
Median salary % change year-on-year -10.00% -15.15% +44.10%
10th Percentile £22,650 £23,550 £27,063
90th Percentile £39,250 £65,000 £55,000
UK excluding London median annual salary £31,500 £33,992 £29,125
% change year-on-year -7.33% +16.71% +2.19%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172542 183486 211561
% of permanent IT jobs with a recognized job title 95.77% 96.49% 96.47%
Number of salaries quoted 138422 153547 175640
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Operations Support Analyst
Job Vacancy Trend

Job postings that featured Operations Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Operations Support Analyst in the UK

Operations Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Operations Support Analyst.

Salary trend for Operations Support Analyst in the UK

Operations Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Operations Support Analyst over the 6 months to 17 November 2017.

Salary histogram for Operations Support Analyst in the UK

Operations Support Analyst
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Operations Support Analyst within the UK over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +53 56 £31,500 -10.00%
UK excluding London +36 32 £31,500 -7.33%
London +10 25 £25,000 -44.44%
South East +37 24 £31,500 -10.00%
Yorkshire +26 4 - -
North of England +1 4 - -
Midlands +48 3 £29,500 -7.81%
East Midlands - 2 £29,500 -
West Midlands +15 1 £28,000 -12.50%
Scotland - 1 £32,500 -

Operations Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 November 2017, Operations Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Operations Support Analyst in the job title.

1 24 (41.38%) Windows
2 23 (39.66%) SQL
3 22 (37.93%) Release Management
4 21 (36.21%) FTP
5 20 (34.48%) Java
6 19 (32.76%) Service Delivery
6 19 (32.76%) Statistics
6 19 (32.76%) SolarWinds
7 18 (31.03%) C#
7 18 (31.03%) RPG
7 18 (31.03%) .NET
7 18 (31.03%) Microsoft Office
7 18 (31.03%) SSL
7 18 (31.03%) Software Delivery
7 18 (31.03%) Ticket Management
7 18 (31.03%) Dynatrace
8 17 (29.31%) Finance
9 15 (25.86%) Microsoft Excel
10 14 (24.14%) Computer Science
10 14 (24.14%) Degree
11 13 (22.41%) JIRA
11 13 (22.41%) Test Scripting
11 13 (22.41%) Confluence
11 13 (22.41%) Management Information System
11 13 (22.41%) B2C
12 10 (17.24%) Windows Server
13 9 (15.52%) Microsoft
14 8 (13.79%) Active Directory
14 8 (13.79%) Banking
14 8 (13.79%) Windows Server 2012

Operations Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (22.41%) Confluence
2 1 (1.72%) Apache
2 1 (1.72%) Exchange Server 2010
2 1 (1.72%) IIS
2 1 (1.72%) JBoss
2 1 (1.72%) MS Exchange
2 1 (1.72%) Tomcat
2 1 (1.72%) WebLogic
2 1 (1.72%) WebLogic Portal
2 1 (1.72%) WebSphere
Applications
1 18 (31.03%) Microsoft Office
2 15 (25.86%) Microsoft Excel
Business Applications
1 1 (1.72%) Siebel CRM
Cloud Services
1 3 (5.17%) Amazon AWS
1 3 (5.17%) Microsoft Azure
Communications & Networking
1 21 (36.21%) FTP
2 18 (31.03%) SSL
3 3 (5.17%) SAN
4 1 (1.72%) NAS
4 1 (1.72%) TCP/IP
4 1 (1.72%) VoIP
4 1 (1.72%) Wi-Fi
Database & Business Intelligence
1 3 (5.17%) SQL Server
2 2 (3.45%) Oracle Database
3 1 (1.72%) Blockchain
3 1 (1.72%) DB2
3 1 (1.72%) MySQL
3 1 (1.72%) SQL Server 2008
Development Applications
1 13 (22.41%) JIRA
General
1 17 (29.31%) Finance
2 8 (13.79%) Banking
3 3 (5.17%) Back Office
4 2 (3.45%) Manufacturing
4 2 (3.45%) Retail
5 1 (1.72%) Billing
5 1 (1.72%) Telecoms
Libraries, Frameworks & Software Standards
1 18 (31.03%) .NET
2 2 (3.45%) FIX Protocol
3 1 (1.72%) WebSphere MQ
Miscellaneous
1 14 (24.14%) Computer Science
2 13 (22.41%) Management Information System
3 6 (10.34%) Analytical Skills
4 5 (8.62%) SWIFT
5 4 (6.90%) Data Centre
6 2 (3.45%) Derivative
6 2 (3.45%) Enterprise Software
7 1 (1.72%) Blackberry
7 1 (1.72%) Equities
7 1 (1.72%) Eurex
7 1 (1.72%) Foreign Exchange (FX)
Operating Systems
1 24 (41.38%) Windows
2 10 (17.24%) Windows Server
3 8 (13.79%) Windows Server 2012
4 5 (8.62%) Linux
4 5 (8.62%) Unix
4 5 (8.62%) Windows Server 2008
5 1 (1.72%) AIX
5 1 (1.72%) Windows 10
Processes & Methodologies
1 22 (37.93%) Release Management
2 19 (32.76%) Service Delivery
2 19 (32.76%) Statistics
3 18 (31.03%) Software Delivery
3 18 (31.03%) Ticket Management
4 13 (22.41%) B2C
4 13 (22.41%) Test Scripting
5 7 (12.07%) ITIL
6 6 (10.34%) Problem Management
7 4 (6.90%) Data Entry
7 4 (6.90%) Fault Analysis
7 4 (6.90%) ITIL V3
7 4 (6.90%) Root Cause Analysis
7 4 (6.90%) Service Design
8 3 (5.17%) Change Management
8 3 (5.17%) CRM
9 2 (3.45%) Data Management
9 2 (3.45%) Incident Management
10 1 (1.72%) Data Protection
10 1 (1.72%) Strategic Planning
Programming Languages
1 23 (39.66%) SQL
2 20 (34.48%) Java
3 18 (31.03%) C#
3 18 (31.03%) RPG
4 4 (6.90%) PowerShell
5 1 (1.72%) Perl
5 1 (1.72%) Python
5 1 (1.72%) VBA
Qualifications
1 14 (24.14%) Degree
Quality Assurance & Compliance
1 3 (5.17%) SLA
System Software
1 8 (13.79%) Active Directory
2 5 (8.62%) Hyper-V
3 4 (6.90%) VMware ESXi
4 1 (1.72%) Citrix Presentation Server
4 1 (1.72%) KVM
4 1 (1.72%) Tivoli Workload Scheduler
4 1 (1.72%) VMware Infrastructure
4 1 (1.72%) XenApp
Systems Management
1 4 (6.90%) SCCM
1 4 (6.90%) SCOM
2 3 (5.17%) SCVMM
3 1 (1.72%) Control-M
3 1 (1.72%) HP SIM
3 1 (1.72%) Simpana
3 1 (1.72%) Tivoli
Vendors
1 19 (32.76%) SolarWinds
2 18 (31.03%) Dynatrace
3 9 (15.52%) Microsoft
4 5 (8.62%) VMware
5 4 (6.90%) HP
6 3 (5.17%) Dell
6 3 (5.17%) Oracle
6 3 (5.17%) Salesforce.com
7 2 (3.45%) Citrix
8 1 (1.72%) Avaya
8 1 (1.72%) BMC
8 1 (1.72%) Cisco
8 1 (1.72%) CommVault
8 1 (1.72%) Dell Compellent
8 1 (1.72%) FFastFill
8 1 (1.72%) IBM
8 1 (1.72%) SAP
8 1 (1.72%) Siebel
8 1 (1.72%) Wyse